Kuwhar wrote: »

Its most likely temporary as summerset just dropped.

What i dont get is, people will click their mouse and keyboard literally a thousand times per log in, but toss one extra click in there and people go nuts.

I get it, you think its bad taste. But believe it or not, not everyone gets their news from the forums.

When i came back a couple weeks ago, i had no clue Summerset was soon to be released. Guess where i found out?

Brilliant, enjoy the marketing that seems to be perfect for you.

What about those that bought Summerset as well as Morrowind? Do you think we like to see that those two Chapters are currently available for purchase?

ZOS_GinaBruno wrote: »

Just making sure everyone saw this post from last week...

ZOS_GinaBruno wrote: »

Thanks so much for providing your feedback on the new announcement window. It’s worth mentioning this is only partially populated, and once the Daily Login Rewards is activated next week, this will be a place where you can also easily see which rewards are available to claim in addition to what’s currently being displayed. It will also provide some additional real estate to showcase in-game events when they’re active, and featured Crown Store items so you don’t miss out.

That said, we agree that this window is appearing too frequently and are working on making some adjustments. The plan is to have it only display once per account either when we’ve changed the featured products, or when a daily reward is available for you to claim. This work is in progress and will be implemented in a future incremental patch.

Yes, @ZOS_GinaBruno . We did see it. Unfortunately, now I see more advertisements flowing through my gaming experience rather than less. Now we have an advert for daily rewards in the log out, there is a noise and pop up about the daily rewards, the huge advert screen while logging onto all 8 toons is still there, etc. I'm not really sure your friends over in marketing got the message. I have an few ideas for this though … and btw, I work in retail so I'm slightly familiar with customers and what works. I'm not an expert nor do I play one on TV, but here is what I would suggest:

1. Customers are happiest when great customer service is exemplified. When complaints are listened to and actually acted upon, customers get the sense that the company really cares about what they want. The slower you move to satisfy a customer, the faster the customer will run out of your door, taking your paycheck with them.
2. Customer will pay higher prices for a lower end product when they have the sense that the company is all about the customers interests. It is so easy for me to upsell a customer when I know and can convince them that the better product is absolutely worth the higher cost. No adverts are needed then. My customers will come back again and again because I was giving them great information without ramming it down their throats.
3. Customers are happiest with a company when the company demonstrates a sense of hospitality in every interaction with the customer. Customers will return again and again, gladly spending more money than they intended, if true hospitality makes them feel like they matter rather than the money they spend. Right now, it seems the money you want us to spend is actually more important to ZOS than the person who is spending it. THAT IS ALWAYS A BIG TURN OFF.
4. These ads are trying to bank on the IMPULSE BUYER rather than the returning customer. The problem with focusing on the impulse buyer is that generally and eventually, the impulse buyer wakes up and realizes they've wasted their cash on something they really didn't want in the first place. ON THE OTHER HAND, the returning customer that a company caters to will become loyal to that company, spend more money over longer periods of time, and give you free advertisement to all of their friends because of the awesome service you give and great product they enjoy.

All of that being said, the ads are still here and people are still angry about it. I'm not angry really, but I think you can see why it doesn't make any sense that marketing has persisted in this and have even added MORE.

Earthewen wrote: »

ZOS_GinaBruno wrote: »

Just making sure everyone saw this post from last week...

ZOS_GinaBruno wrote: »

Thanks so much for providing your feedback on the new announcement window. It’s worth mentioning this is only partially populated, and once the Daily Login Rewards is activated next week, this will be a place where you can also easily see which rewards are available to claim in addition to what’s currently being displayed. It will also provide some additional real estate to showcase in-game events when they’re active, and featured Crown Store items so you don’t miss out.

That said, we agree that this window is appearing too frequently and are working on making some adjustments. The plan is to have it only display once per account either when we’ve changed the featured products, or when a daily reward is available for you to claim. This work is in progress and will be implemented in a future incremental patch.

Yes, @ZOS_GinaBruno . We did see it. Unfortunately, now I see more advertisements flowing through my gaming experience rather than less. Now we have an advert for daily rewards in the log out, there is a noise and pop up about the daily rewards, the huge advert screen while logging onto all 8 toons is still there, etc. I'm not really sure your friends over in marketing got the message. I have an few ideas for this though … and btw, I work in retail so I'm slightly familiar with customers and what works. I'm not an expert nor do I play one on TV, but here is what I would suggest:

1. Customers are happiest when great customer service is exemplified. When complaints are listened to and actually acted upon, customers get the sense that the company really cares about what they want. The slower you move to satisfy a customer, the faster the customer will run out of your door, taking your paycheck with them.
2. Customer will pay higher prices for a lower end product when they have the sense that the company is all about the customers interests. It is so easy for me to upsell a customer when I know and can convince them that the better product is absolutely worth the higher cost. No adverts are needed then. My customers will come back again and again because I was giving them great information without ramming it down their throats.
3. Customers are happiest with a company when the company demonstrates a sense of hospitality in every interaction with the customer. Customers will return again and again, gladly spending more money than they intended, if true hospitality makes them feel like they matter rather than the money they spend. Right now, it seems the money you want us to spend is actually more important to ZOS than the person who is spending it. THAT IS ALWAYS A BIG TURN OFF.
4. These ads are trying to bank on the IMPULSE BUYER rather than the returning customer. The problem with focusing on the impulse buyer is that generally and eventually, the impulse buyer wakes up and realizes they've wasted their cash on something they really didn't want in the first place. ON THE OTHER HAND, the returning customer that a company caters to will become loyal to that company, spend more money over longer periods of time, and give you free advertisement to all of their friends because of the awesome service you give and great product they enjoy.

All of that being said, the ads are still here and people are still angry about it. I'm not angry really, but I think you can see why it doesn't make any sense that marketing has persisted in this and have even added MORE.

This is spot on. Unfortunately, their decision to spend a big chunk of their operational budget on a Monetization Designer means that they won't take any of this feedback to heart, and will continue to use overt methods to crank pennies from their customers, without care to the way it cheapens the product.

Earthewen wrote: »

WasteOfTime wrote: »

ZOS_GinaBruno wrote: »

Just making sure everyone saw this post from last week...

ZOS_GinaBruno wrote: »

Thanks so much for providing your feedback on the new announcement window. It’s worth mentioning this is only partially populated, and once the Daily Login Rewards is activated next week, this will be a place where you can also easily see which rewards are available to claim in addition to what’s currently being displayed. It will also provide some additional real estate to showcase in-game events when they’re active, and featured Crown Store items so you don’t miss out.

That said, we agree that this window is appearing too frequently and are working on making some adjustments. The plan is to have it only display once per account either when we’ve changed the featured products, or when a daily reward is available for you to claim. This work is in progress and will be implemented in a future incremental patch.

that's ok, No Thank You addon will stay installed and active, problem solved.

I downloaded no thank you through minion but I cannot find how to set it to turn off that ad. Anyone able to clue me in?

Its in the settings, labeled "Hide Market Announcement" bot don't turn it on right now. It's been broken by the new login rewards, and will flood with his errors. Wait until it gets updated.

ZoS why don't you do it like BDO does it? You see the daily rewards box when you log on, that's it. Only time you see a store advertisement is once a week when something new is being offered.
This in your face every logon, every character every time is just wrong. Period.

andreasv wrote: »

Kuwhar wrote: »

Its most likely temporary as summerset just dropped.

What i dont get is, people will click their mouse and keyboard literally a thousand times per log in, but toss one extra click in there and people go nuts.

I get it, you think its bad taste. But believe it or not, not everyone gets their news from the forums.

When i came back a couple weeks ago, i had no clue Summerset was soon to be released. Guess where i found out?

Brilliant, enjoy the marketing that seems to be perfect for you.

What about those that bought Summerset as well as Morrowind? Do you think we like to see that those two Chapters are currently available for purchase?

Well, yeah, everyone gets the same screen which can be toggled through to see other advertisements.

Did you want personalized advertisements? Because that didnt seem to be a popular idea with the whole redshell fiasco.

You literally have to click once and it closes.

Again, you click a thousand times each login and you all are worried about a single button press for an add you see for less than a second. (Probably a couple miliseconds)

Imagine if they had 30 second adds like youtube that you couldnt click through.

Kuwhar wrote: »

Again, you click a thousand times each login and you all are worried about a single button press for an add you see for less than a second. (Probably a couple miliseconds)

Imagine if they had 30 second adds like youtube that you couldnt click through.

First sentence above is simply not true as you can click as much as you want, it will not go before the loading is completed (2-3 seconds in my case).

Second sentence is a very stupid remark if I might say so, this would simply mean they would loose 90% of their playerbase, which reaonable being would then still pay 200+ Dollars/Euros a year for such idioties?

There are enough good MMO's out in the wild and they're disputing each others playerbase, one should better not forget - the MMO begins to turn crap? Well, good-bye then, I'm looking elsewhere

Enodoc wrote: »

heaven13 wrote: »

ZOS_GinaBruno wrote: »

Just making sure everyone saw this post from last week...

ZOS_GinaBruno wrote: »

Thanks so much for providing your feedback on the new announcement window. It’s worth mentioning this is only partially populated, and once the Daily Login Rewards is activated next week, this will be a place where you can also easily see which rewards are available to claim in addition to what’s currently being displayed. It will also provide some additional real estate to showcase in-game events when they’re active, and featured Crown Store items so you don’t miss out.

That said, we agree that this window is appearing too frequently and are working on making some adjustments. The plan is to have it only display once per account either when we’ve changed the featured products, or when a daily reward is available for you to claim. This work is in progress and will be implemented in a future incremental patch.

Yes Gina, we did see that. However, I think that is PC players were hoping "future incremental patch" meant this week's. Not some random Soon™ vague patch that has no expected delivery date.

Additionally, the fact that you say "once per account either when featured product changes or when a daily award is available" means it's still gonna show every day, possibly multiple times a day if you don't claim the daily reward on the first character. Since daily rewards ALSO get a text notification, a log out notification, AND are accessed through crown store...is it really necessary they be tied to this ad at all?

Separate daily rewards from crown store ad and only show the ad when something is new or on a countdown timer (seasonal quests, expiring items, new items). Would be much, much more player friendly.

Have to agree with this. Given that the Daily Reward also pings a non-dismissable notification anyway , there was no benefit at all in changing the Announcement window from what it was before.

It's absolutely not needed due to the daily reward. Saying that it is, just makes that sound like a manipulative convenient excuse for spamming the add much more often.

GarnetFire17 wrote: »

Once a day is perfectly fine with me. Can't wait. It only really annoys me since I play 5-10 characters a day switch frequently.

Once per day is the best we are going to get, if we are lucky, but it is still once too many.

There are so many ways to get the daily reward for logging in, and everyone gets notified, that they don't really need to have the dialog there to display it. The dialog is there because they want to push the Crown Store in our face a lot more than they have been. They couldn't go out saying "we thought you might want a more obvious, less easily overlooked, Crown Store advertisement". Right?

agreed this dam thing is annoying I quit watching btv altogather due to to many commercials I can qoit this dam game to

ookami007 wrote: »

This obnoxious and unwanted advertisement was the brain child of some talentless and clueless marketing "guru" who doesn't understand the first thing about marketing.

They are the type of idiot who would place a billboard IN THE MIDDLE OF THE ROAD so it gets more exposure, not comprehending in the least that it obstructs traffic.

I posted before "what idiot came up with this idea". Like lets make the add 5 times bigger and show it everytime they log in. Thats got to work right. Harass people to the Crown Store and $$$ PROFIT.

Its the dumbest idea only some noob marketer could come up with.

Rawkan wrote: »

First world problems

I know right. May find this shocking but some people actually like the crown store ads. Can't deal with 1 ad a day? That's pretty weak.

GarnetFire17 wrote: »

Rawkan wrote: »

First world problems

I know right. May find this shocking but some people actually like the crown store ads. Can't deal with 1 ad a day? That's pretty weak.

i get 10 ads in 3 minutes just logging in to collect off my hirelings. would be 15 if i maxed my character slots

1 ad a day per user account would be fine. 10 ads in 3 or 4 minutes is a little over the top.

i actually get even more than that now that my eso+ is up and i have to switch around between mule accounts.the 15th or 16th ad isnt going to make me change my mind about blowing my money on outrageously overpriced crown store items or gamble my money away on tri restoration potions and soul gems in these wonderful loot box scams any more than the 1st or 2nd time it throws it in my face. if anything, it just makes me want to avoid the crown store even more or just walk away from the game altogether if they keep this up

stand by for 30 second crown store commercials during loading screens featuring all the mounts and homes you can buy for the price of a full price AAA game on Steam with alot more content than just a brand new paintjob on a Guar, or advertising loot boxes containing whatever fancy exclusive items that your can waste thousands of dollars on and might not even get .

was sload on the load screen? i bet it was.