I took it, too. When it said, "Earlier you indicated you had to spend money in the game to have fun...." when, in fact, I had indicated no such thing. I mentioned that in the "other" option. Also, they never asked if we felt the game is too grindy. It's a great game in many, many ways. It is, however, FAR too grindy and that's the main thing burning me out on this game.

"Oh man, I wanna try this armor set! Oh wait, that means days of running the same dungeon over and over to get the jewelry or armor with the right traits if I'm out of crystals. *Sigh*" Don't get me wrong, I don't expect things to just be handed to us, but this is the other extreme of that. Be nice to have more of a balance. Admittedly I don't know how they'd make that happen.

ZOS_GinaBruno wrote: »

Taking a page from Rich's book and just doing this...

/lurk

Hi,

Send us a survey our way, there are many things that I personally would like talk about. I have a lot of feedback on the specified topics and I would like to talk about it where it counts.

Thanks!

First, sry for my English, but I hope it will understandable.

I didn't get survey, but I have some idea here.

TL;DR I prefer services instead of item sales in crown store especially RNG, crown store items (skins) should be prestige items for playing. Some idea below (about new services)

This way a very new and fresh way. We didn't have time to get use to it. Lots of us refuse it.
For example
- one time only sales (if you miss then you missed it)
- limited time sales (if you miss then you missed it)
- crown store only exlusives.

ZOS (and other companies as well) is modeled the real world, but in the real world, we are talking about real needs. We have a real choice without having a bad feeling if we saying no. There is no or much less the force to buy. ZOS need to increase our purchasing mood so that our choice remains. If ZOS give us so much opportunity, they will loose a lot of revenue, they need more option to earn money, I will give some idea here.

Players, like the permanent, global solutions, services.
- Account-wide
- Permanent
- Unlock once, pay once

Craft Bag
- DLC with ESO+ free, or we can buy DLC, this is a real choise, there is no compulsion, but a good option to buy ESO+ or not this is a good part.
- The craft bag is the real force to buy ESO+, need to reduce the compulsion but increase the purchasing mood.
- Collect 10 items (chunk, shards etc) and refine for a new item. 1 useful item but 2 slots in the inventory
- So much new items with every patch (for example style materials), and the inventory don't follow the changes
- Or the usage order: Inventory first, Craft bag, and last the bank. If you used the ESO+ and have tons of items there, but after you lost ESO+ the items acumulate in the bank because craft system don't use bank, the system use craft bag sooner. Thus the inventory problems you feel sooner again without ESO+, and there is the compulsion buy again ESO+. Especially If u have more than one character and do the daily crafts with all.
The problems here is the compulsion, you don't have a real choise. If you have a real choise u don't need to buy ESO+.

ESO+ Solution: decrease the compulsion, but give more reason to buy ESO+.
Free up some space in the game
- New usage order: Inventory first, bank, Craft bag. (minor problem, but sometimes a little bit irritating. Who knows, maybe sometimes players will buy ESO+ once in a while to store materails, if it works the way it should be)
- Repair kit would work like soul gems, 1 type only. (minor problem, but it is one step closer)
- Increace potions, drinks, food stack to 200.
- In the future use less 'collect 10 items to refine' solutions. In the future there will be other things that take the place in inventory, bank, for example now the jewel craft new materials, or new sets, motifs with every patch.
- We could buy inventory space for crown, but this solution would be amazing. 10 inventory space only 500 crowns, max 100 invetory space (max 5k crowns/account). This unlock, account-wide, this is mean if you buy 10 space, every character get it, even that you create later. Cheap and account-wide, many players will buy it. One time only income but continuous because doesn't lose its value. Player see the progress, cheap, and maybe they would maximize it. Cheap service, account-wide, permanent.
- We could buy bank space too for crown, same as with inventory spaces. Max 60 (240+60=300), with ESO+ = 600. Lots of player would buy it too. Cheap service, and account-wide, permanent, and more reason to buy ESO+ or with ESO+ too.
- Transmutation capacity, would be infinite with ESO+, without ESO+ the base max value would be 200, and we would buy +200 max 800 (200+800=1000) for crown, but that is too a cheap service, permanent. 200 transmutation capacity for 500 crown. If the base value is 200 then the compulsion is less, but if with ESO+ infinite, one more stronger reason to buy ESO+ but less compulsion.
- With ESO+ there would be new account-wide infinite bags: Potion bag, scroll bag, glyph bag. Potion bag store potions account-wide. Scroll bag store recipes, motifs, maps, surveys account-wide. Glyph bag store glyphs account-wide. Without ESO+ we can buy for crown. 1000 crowns each. Account-wide service, cheap.
- Merchant and Banker assisstant reduce the price to 2000 crowns, but give them more service with ESO+ (repair, and guild bank). If cheaper more player will buy it, but there is a reason to ESO+.
TL;DR With theese changes (more inventory space, more bank space, new acount wide bags, cheaper assistants) these reduce the compulsion but increase our purchasing mood.


Motifs. We can play for it that is good, it is generate to ZOS playtime as well, that is good too motifs can be buyable after months. This part is good, lots of us like it. We can play for it, but I we don't have time we can buy it, the real choise is here.
- Crown store exlusive motifs are not good, much less of us like this solution. That would. This should not happen (Crown store exclusive motifs)
ZOS would like more money with motifs, more player friendly solution
- Make the crown store motifs (which were previously available) all year round. Or if there would be too much (technical problems?) then seasonal thing. Every winter/summer/etc these and these motifs (split to 4 part). If we missed one, we will have opportunity buy again in the next year. There is less force to buy.
- Crown store motifs unlock acount-wide, every character know that motif even that you create later. They would have more value, maybe it increase our purchasing mood.

New other ways to increace income

Outfit slots.
- Price 1500 crowns or 1000 crown with ESO+
- Make it accout-wide, every character get the slots even that you create later.
These maybe increase our purchasing mood. Some of us like the account-wide, permanent, one-time only solutions.

Wayshrines
If you visited a wayshrine, you can teleport there. The new here, is with all alt characters. This is ingame soultion, and optional, you play and you earn if you would like (dafualt option, disabled, to see wayshrines). This help with alt characters, this is good for some of us, and optional it is mean no breaking solution.
- You can buy this for 3000 crowns, unlock all wayshrines in the game, not just all know, but all feature shrines (when the patch released). This is totally optional because if u play with one character you unlock it, but you can buy and unlock it if you want.

Skyshards
If you visited a skyshard, that is visible in map. The new here, it is visible with all alt character too. This doesn't mean you collected just only mean you see on map. This is optional too, and default: disabled, the choise is yours. You can unlock this too for 3000 crowns, unlock all skyshard place on map (need to collect, you only see on map), but all feature skyshards too (when the patch released). This is more totally optional, because on PC there are addons, there are guides on web, but is a good choose.

House funishing slots
- We can buy more space to houses for 500 crown. Account-wide, permanent, one-time only. You get for 500 crown for all houses funishing places (+5 if default max capacity less than 100, +25 if default max capacity less than 200, +50 if default max capacity grater than 200). In all house, it affects all houses you buy in the future.
- With ESO+ max capacity doubled as well.

Loadouts
- Loadouts contain gear (armor, jewelry, weapons, potions, foods), build, champion points.
- We have now 1 loadout. 1 build 1 gear, 1 CP we can change it.
- First loadouts for crown, 3000, every other loadouts 2000 crowns or 1500 crown if you have active ESO+, but this is account-wide, every character get this, even that you creater later.
- The gear is in the loadouts, don't use inventory space.
- The gears what are in the loadouts shareable between characters. That is mean, if you use a gear with one character you can use with other character too, don't need to take it off, put into the bank log out, log in with other character and pick it up.
- With more Loadouts we can set up builds for tanking, builds for dps, builds for heal, builds for pve, build for AvAvA, build for battlegrounds.
- Skill point respec, and CP respec is for crown and for gold, thus with the new loadout system when we set up the loadout, we need use loadout token (for corwn) or for gold. Similar as outfit system now.

Aliance change token
- 3000 crown or 2500 crown with ESO+. This is only 1 time only service. Like name change token.

Server transfer token
- US, EU, etc
- 5000 crown or 4500 with ESO+. copy everything, and overwrite everything but summarize buyed items with crowns.

Platform transfer token
- 5000 crown or 4500 with ESO+. one-time only, one direction, but copy everything.

Race Change, Name change
- With ESO+ these are cheaper too.

Carbonised wrote: »

SantieClaws wrote: »

A few thoughts from this one. Khajiit has discussed the nasty wooden boxes before yes so will not go into that now.

This one thinks limited time offers and limited stock may only be a good idea if you have a group of travellers which never changes, never increases.

For every item removed from the store or put on a limited offer that is one item unavailable to any new traveller.

If you do not wish to dilute the perceived power of your limited stock and the presence of new items then perhaps just have two or three days every month when all the old stock is available - thus allowing further purchases of previous items but not distracting from the new items you wish to promote yes. Make the best of all worlds perhaps? You have these assets. It will cost no more to produce them yet more coin could be obtained by making further sales to travellers not yet on these shores when the items were originally sold.

Yours with paws
Santie Claws

Great idea, Santie. Judging from the questions on the survey I got, I assume ZOS places way too much emphasis on percieved scarcity and exclusivity when it comes to selling homes and mounts and such. Several of the questions wanted to know how much I valued whether a mount/house was "very exclusive" or "very rare or hard to get" into my equation of whether to buy it or not.

Thing is, I don't value that at all. There are other factors that are much more important in my buying habits as whether I get some rare shiny that most other people don't have, and I think I'm not alone in that. Also, as you mention, several new players have expressed their dismay at seeing just how much stuff is currently not for sale, when they start the game or play a little while. Do you think they will stick around for long, knowing that that cool mount, pet, costume or house they wanted is most likely never going to be available to them?

If you must do these trivial "flash sales" and "limited time offers" full of fake hype, at least have them on a schedule so items appear and reappear throughout the year. You already do that with seasonal stuff and holiday stuff, so why not do it with the rest.

1 guy may buy that mount because it's extremely exclusive or some nonsense, but 9 guys may buy it because it's actually available to them and hasn't disappeared forever. Monthly and yearly cycles of past mounts, pets, houses, costumes and cosmetics would benefit the vast majority, and your bottom line as well.

To add on this: perhaps when I was a kid I thought "Oh, I need that mount because other people don't have it", as if having the best toy made you look far better than the others.

The average age of the ESO player (and in particular the subscribers and people who pay) leads me to think that this mentality doesn't work so much: it's more about buying what we like to please ourselves. So yeah, scarcity.. It works with different audiences.

TBH I like the limited time offers, as I also like the luxury vendor items. It sort of gets me excited and we all discuss the luxury in twitch chat as that midnight time approaches then send someone off to check for us if we are not in the game.

I know the luxury vendor is not real money but the amount of time you need to spend in game to make enough gold does in fact equate to real money in terms of eso+ and other crown incentives.

I just gonna say this...

I took a month-ish off for reasons...nothing about the game or anything. When I came back, I got pop ups for leveling, choice of rewards etc.

Then I got the survey and thought 'I've been here before'. Like a bad case of deja vu, I logged back on to the game and felt like I was going through the same "Pre-F2P" BS that I have been through with 4 or 5 other games over the decades. It's like they are gearing up and testing how people feel about how, IMO, they dumbed the game down with things like, don't forget your points! These spells go together!! More rewards for leveling are coming!! See?? Shinies at level 35!!!

So please, PLEASE! someone reassure me that it's not going F2P. Please?

True survey. Good thing those answers are there. Mostly every vet players will see that.

Waffennacht wrote: »

Chaos2088 wrote: »

I'm curious, is this supposed to be a Citizen Kane re-make?

Remake, no. Reference, yes. It's from a video of a comedic performance that you can find on youtube, if you didn't know. Just search up "Actual Cannibal Shia Labeouf" and you should find it pretty quickly.

dimensional wrote: »

Carbonised wrote: »

The marketing and sales department, however, continues to sour the experience update after update, and their initiatives are what is starting to ruin an otherwise enjoyable gaming experience.

How can your gaming experience be ruined by something that is entirely, 100% optional and not even required to..well, *experience* the game? If the crown store and all of its items never even existed, would your experience also be ruined? Seems like a weird thing to even say.

Everything else you said about the crown store is fine as a personal opinion, but I think it's disingenuous to make that claim in the quote.

Because things like mounts, outfit slots, character slots, the ability to buy homes, etc. are part of the MMO *experience* and continuously slicing them into more pieces that all need to be purchased with real money instead of being earned through play sucks the joy out of that experience.

The best part of that survey is at the end. Where u have "other" option in gender question.

I got one as well. Kind of a mood killer filling it out. Most of the content within didn't really contain feedback options i'd personally give

I've been waiting for this survey and have still not received it. After this post, it's probably good they haven't sent it to me.

(Confirmation Maormer motif is crown crate exclusive pages: https://forums.elderscrollsonline.com/en/discussion/comment/5067472/#Comment_5067472)

I'm sure they would not like my answers and I, for sure, am not their targeted audience which means they don't care anyway.

MornaBaine wrote: »

DocDova wrote: »

I don't pay much attention to crown store and never brought any crown crates. Game itself has way many styles and with outfit system we can have many choices. My real life philosophy is that If you have good personality, Whatever you wear would look good on you and I apply same principle on my in game personality as well. Your actions define you, not your cloths, at-least not in front of wise people.

Steel, Leather, Ebony suit me far better than any Fancy outfits. Crown store is there for those who wants it, SO far they are not forcing us to buy anything. If two willing parties are doing business, Why should we bother. People around the globe spend obscene amount of money on ridiculous stuff, It's none of our business.

But we DON'T want to pay outrageous prices for pixels and shoddy production quality. We don't want to pay outrageous prices at all... we want reasonable prices. We don't want to constantly be subject to cheesy psychological manipulation tactics and artificial scarcity and fake exclusivity. We don't want the cash shop to go away. We just want to be treated like valuable customers. ZOS is falling short there.