Battlegrounds still broken

BraidasNM · June 2017

qwjr8989_ESO wrote: »

vyndral13preub18_ESO wrote: »

zergbase_ESO wrote: »

Yeah still broken wanted to BG today and Queue pops and nothing. I have yet to step foot in a BG.

It is fun. Forming group... no nevermind.

The foruming group happens when someone doesn't accept the queue - you'll get it at most 4 times normally.

no, it happens constantly regardless. i've queued numerous times with 12 ppl w/ everyone accepting and it simply doesn't work.

eventually itll go through but i've noticed no pattern to it other than that it is exponentially worse at primetime. clearly zos doesn't know what the issue is either. the queue system they made is just flat out terrible.

you can put up with it for a bit but after a month of ridiculous wait times, finally getting into matches of 4v2v2, premades against solo qs, good players against pugs....they're not worth playing and i would advise anyone to not buy until (if ever) they improve

lucky_Sage · June 2017

me and my friend was queuing for arenas Monday night and every one said you've been removed from que cuase someone in your group declined but we both accepted it took 30 min before we got into one

qwjr8989_ESO · June 2017

BraidasNM wrote: »

qwjr8989_ESO wrote: »

vyndral13preub18_ESO wrote: »

zergbase_ESO wrote: »

Yeah still broken wanted to BG today and Queue pops and nothing. I have yet to step foot in a BG.

It is fun. Forming group... no nevermind.

The foruming group happens when someone doesn't accept the queue - you'll get it at most 4 times normally.

no, it happens constantly regardless. i've queued numerous times with 12 ppl w/ everyone accepting and it simply doesn't work.

eventually itll go through but i've noticed no pattern to it other than that it is exponentially worse at primetime. clearly zos doesn't know what the issue is either. the queue system they made is just flat out terrible.

you can put up with it for a bit but after a month of ridiculous wait times, finally getting into matches of 4v2v2, premades against solo qs, good players against pugs....they're not worth playing and i would advise anyone to not buy until (if ever) they improve

How do you queue with 12 people?

Zer0oo · June 2017

2h queue with 4 man grp and 3 bg yesterday evening. Working fine

.

But it seemed to be a group problem since i talked to some other people and they said they go in instantly in a solo queue.

Tonnopesce · June 2017

qwjr8989_ESO wrote: »

Tonnopesce wrote: »

Feanor wrote: »

qwjr8989_ESO wrote: »

vyndral13preub18_ESO wrote: »

qwjr8989_ESO wrote: »

I started this mission at 5:24 pm CST and am now entering my 5th bg at 6:48 bg - no queue was longer than 6 minutes in total - it's noteven 5pm pst yet.

Keep in mind to make the videos after everyone I have to close the game and make the video and reopen it.

Seems to be working as intended.

Yes it works perfectly. That is why Zos has admitted it isn't working as intended. You have solved it. Everything works and Zos is just lying to us to entertain themselves while they count their money.

Edits- I also can't help but notice you seem to be solo...

Except it's not as broken as people claim. There may be some issues but as my 5 videos with time stamps prove. You can get in just fine.

Try with a group of 3 or 4. Post your results. Prepare for a a very frustrating evening.

Even solo prime time is frustrating, yesterday i went in 5-6 battlegrounds, then at 8 pm the sistem simply stopped working.
I've tryed many times after the first (bug) then i've ragequitted.
In the morning till 5 pm group queue kinda works but it still takes 5+ minutes to get in.

5+ minutes it not a long time for a battleground queue in an mmo.

[snip]
Agree 5+ minutes is not a long wait but in those 5 minutes you get 20-30 ready check , you get in and you have a 2v2v4 with level 12-15 players among cp 630.
Prime time simply don't work, yesterday i've done tree bg which the same 11 ppl, strange eh?

When prime time hits and maybe 20% of the entire game popolation can get in a bg, you can tell that by simply watching at the leaderboard, number one on the leaderboard have less than 30k points, it mean that he went in max 30-40 bg. And the leaderboard don't change much
during the week like if only 300 ppl can get in the tree different leaderboards.
[edited for baiting]

Feanor · June 2017

@ZOS_GinaBruno just wrote in the housing issues thread for Earthtar Cavern that the next major update - Update 15 - is scheduled for August. Guess they might have a solution until then. Maybe. Hopefully. Or. Dunno.

Hunharibo · June 2017

ZOS_GinaBruno wrote: »

Hey guys, just letting you all know that we do see your replies about the ongoing queuing issues, and we're working on a larger, more detailed post explaining what our next steps are. Expect to see this in the next couple days.

I know you said a "couple of days" and it has only been 3 (for me anyway), but keeping silent about this thing is literally the worst thing you can do. Even coming out and saying "you simply dont know when you are going to be able to fix it" will earn you more simpathy than not saying anything at all.

Please give us a meaningful communication this time and do it fast. It has been way too long since Morrowind launched. This is not a problem you can expect to just go away in time.

Eisenhovver · June 2017

Last time I checked, a 'couple' is 2... The lack of response to this issue has pushed me past the point of caring. The devs pretty much suck and there is just not enough to keep me playing this game. Probably going to drop ESO+ for my account and gf's and pick it back up for a month with next DLC.

soll · June 2017

but common guys, be optimistic, next monday, 7th patch will fix it for sure!

1023.jpg?w=300&q=55&auto=format&usm=12&fit=max&s=108fa3a4f86db8dbaacb4c574c692d29

1023.jpg?w=300&q=55&auto=format&usm=12&fit=max&s=108fa3a4f86db8dbaacb4c574c692d29

actually, it's not even funny anymore

I tried 2 times, both took about 30 mins to be ready at primetime

The_Saint · June 2017

ZOS_GinaBruno wrote: »

Hey guys, just letting you all know that we do see your replies about the ongoing queuing issues, and we're working on a larger, more detailed post explaining what our next steps are. Expect to see this in the next couple days.

@ZOS_GinaBruno
next couple of days means Update 15?

Sophieous · June 2017

qwjr8989_ESO wrote: »

[snip]

Hi,

https://www.youtube.com/watch?v=_Nmoe9RYiTY

Waited for around 15 mins, had to regroup with 4 ppl and only recorded 7 of them, then we logged off. Pretty much what has been happening for 8 weeks now. Cba waiting for another few hours to show u what everyone's been complaining about and you fail to see.

Shortened the video to 3 mins so you don't die of boredom like we did.

Bear in mind it was primetime, 6 pm gmt.

Also, how do you explain this mate

https://www.youtube.com/watch?v=QJ9LgJedleY

@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_BrianWheeler @ZOS_MattFiror It's Thursday night and we were told on Sunday night we'll have a thorough update/post in a 'couple' of days. Tomorrow (Friday) you are gonna come here and say you have some more fixes on the go, but due to the fact it's Friday, you'll be implementing them in the next weeks patch, 2 weeks from now.

Can you please respond as to what is actually going on? Even a 'we don't know how to fix this' would be alright and much better than this silence.
[edited to remove quote]

ZOS_GinaBruno · June 2017

Hey guys, just letting you know we haven't forgotten about the update we mentioned earlier this week. We're just making sure we have the most up-to-date information, and will be posting a more formal update tomorrow morning (in less than 24 hours, for those not on the east coast).

WarMasterCyp · June 2017

ZOS_GinaBruno wrote: »

To be fair, you will receive the message that someone declined the invitation if someone does legitimately decline the Ready Check.

I played a bit of battlegrounds but I am not interested in trying anymore.. Not only the decline invitation but also the balance between players with in the battlegrounds mode.

Why was my level 17 warden up against level 50 players with max gear etc? Shouldn't I be placed with people my level?

Anyway..

Have a good day

Cocorocho · June 2017

Interns are working hard on the code

Sheey · June 2017

Get a grip

MilwaukeeScott · June 2017

Still broken on PS4 NA

zergbase_ESO · June 2017

ZOS_GinaBruno wrote: »

Hey guys, just letting you know we haven't forgotten about the update we mentioned earlier this week. We're just making sure we have the most up-to-date information, and will be posting a more formal update tomorrow morning (in less than 24 hours, for those not on the east coast).

Sweet that is all I wanted to see. A response and acknowledgement. Thank you so much! Look forward to fixes.

ZOS_GinaBruno · June 2017

To give everyone an update on the current issues surrounding the Grouping Tool, we are working on fixes for a handful of bugs that we discovered after publishing the most recent round of fixes. Sometimes when we fix one issue, we uncover additional issues that weren’t previously visible for one reason or another. That said, we are fully committed to resolving the issues with the Grouping Tool so it runs smoothly, reliably, and as you would expect.

One of the main issues we have been working on is when you could be placed back into the queue after accepting a Ready Check without any messaging as to why, and you would then have this happen repeatedly. This issue only surfaces when there are a significant number of players in the queue. We plan to publish the fix for this in the next incremental patch for PC/Mac and console.

There’s a similar issue where you will receive the “Forming Group” message but instead of being ported to a Battleground, you are placed back into the queue with no indication as to why. The fix for this issue will also be included in the next incremental patch for PC/Mac and console.

In addition to these fixes, we are actively working on fixes for a number of other issues. This includes situations where you receive an “Instance Full” error message stating when attempting to queue for a dungeon, or receiving a message that someone declined an invite even if they have accepted it. We have fixes for both issues that we’re currently testing.

We’re also implementing some additional game logging in the next patch to help us investigate issues where you don’t receive bonus rewards for completing a dungeon unless you’re the group leader. While this isn’t directly tied to queuing, it does affect groups formed through the Grouping Tool.

We hope this provides some insight as to exactly what we’re currently working on, and we appreciate your patience while each issue is fully investigated and eventually fixed.

Zer0oo · June 2017

Cocorocho wrote: »

Interns are working hard on the code

ZOS_GinaBruno wrote: »

To give everyone an update on the current issues surrounding the Grouping Tool, we are working on fixes for a handful of bugs that we discovered after publishing the most recent round of fixes. Sometimes when we fix one issue, we uncover additional issues that weren’t previously visible for one reason or another. That said, we are fully committed to resolving the issues with the Grouping Tool so it runs smoothly, reliably, and as you would expect.

One of the main issues we have been working on is when you could be placed back into the queue after accepting a Ready Check without any messaging as to why, and you would then have this happen repeatedly. This issue only surfaces when there are a significant number of players in the queue. We plan to publish the fix for this in the next incremental patch for PC/Mac and console.

There’s a similar issue where you will receive the “Forming Group” message but instead of being ported to a Battleground, you are placed back into the queue with no indication as to why. The fix for this issue will also be included in the next incremental patch for PC/Mac and console.

In addition to these fixes, we are actively working on fixes for a number of other issues. This includes situations where you receive an “Instance Full” error message stating when attempting to queue for a dungeon, or receiving a message that someone declined an invite even if they have accepted it. We have fixes for both issues that we’re currently testing.

We’re also implementing some additional game logging in the next patch to help us investigate issues where you don’t receive bonus rewards for completing a dungeon unless you’re the group leader. While this isn’t directly tied to queuing, it does affect groups formed through the Grouping Tool.

We hope this provides some insight as to exactly what we’re currently working on, and we appreciate your patience while each issue is fully investigated and eventually fixed.

What about endless loading screens or crashes that are giving you a 20min penalty to join another battle ground?

SwaminoNowlino · June 2017

ZOS_GinaBruno wrote: »

To give everyone an update on the current issues surrounding the Grouping Tool, we are working on fixes for a handful of bugs that we discovered after publishing the most recent round of fixes. Sometimes when we fix one issue, we uncover additional issues that weren’t previously visible for one reason or another. That said, we are fully committed to resolving the issues with the Grouping Tool so it runs smoothly, reliably, and as you would expect.

One of the main issues we have been working on is when you could be placed back into the queue after accepting a Ready Check without any messaging as to why, and you would then have this happen repeatedly. This issue only surfaces when there are a significant number of players in the queue. We plan to publish the fix for this in the next incremental patch for PC/Mac and console.

There’s a similar issue where you will receive the “Forming Group” message but instead of being ported to a Battleground, you are placed back into the queue with no indication as to why. The fix for this issue will also be included in the next incremental patch for PC/Mac and console.

In addition to these fixes, we are actively working on fixes for a number of other issues. This includes situations where you receive an “Instance Full” error message stating when attempting to queue for a dungeon, or receiving a message that someone declined an invite even if they have accepted it. We have fixes for both issues that we’re currently testing.

We’re also implementing some additional game logging in the next patch to help us investigate issues where you don’t receive bonus rewards for completing a dungeon unless you’re the group leader. While this isn’t directly tied to queuing, it does affect groups formed through the Grouping Tool.

We hope this provides some insight as to exactly what we’re currently working on, and we appreciate your patience while each issue is fully investigated and eventually fixed.

@ZOS_GinaBruno ,

Excuse me, but WHAT? This is the "detailed" post we had to wait a couple of days for...?

I'm not sure you all understand what the issue actually is, based on your post. It seems you all are focusing on the messages we see or lack thereof. I'm sorry, but we don't give a flying crap about the messages. WE. WANT. TO. PLAY. BATTLEGROUNDS. This was promised content. We are supposed to be able to queue and play with our friends. IT. DOES. NOT. WORK.

We can't play your content. We paid $40 for content, and it doesn't work. I couldn't care less about the message I receive. I want to be able to queue with 4 of my friends and complete a battleground...

I mean am I reading that wrong? Am I going insane? QUIT LOOKING AT THE MESSAGES. REMOVE THE READY CHECK. AND LET US PLAY.

SwaminoNowlino · June 2017

SwaminoNowlino wrote: »

ZOS_GinaBruno wrote: »

To give everyone an update on the current issues surrounding the Grouping Tool, we are working on fixes for a handful of bugs that we discovered after publishing the most recent round of fixes. Sometimes when we fix one issue, we uncover additional issues that weren’t previously visible for one reason or another. That said, we are fully committed to resolving the issues with the Grouping Tool so it runs smoothly, reliably, and as you would expect.

One of the main issues we have been working on is when you could be placed back into the queue after accepting a Ready Check without any messaging as to why, and you would then have this happen repeatedly. This issue only surfaces when there are a significant number of players in the queue. We plan to publish the fix for this in the next incremental patch for PC/Mac and console.

There’s a similar issue where you will receive the “Forming Group” message but instead of being ported to a Battleground, you are placed back into the queue with no indication as to why. The fix for this issue will also be included in the next incremental patch for PC/Mac and console.

In addition to these fixes, we are actively working on fixes for a number of other issues. This includes situations where you receive an “Instance Full” error message stating when attempting to queue for a dungeon, or receiving a message that someone declined an invite even if they have accepted it. We have fixes for both issues that we’re currently testing.

We’re also implementing some additional game logging in the next patch to help us investigate issues where you don’t receive bonus rewards for completing a dungeon unless you’re the group leader. While this isn’t directly tied to queuing, it does affect groups formed through the Grouping Tool.

We hope this provides some insight as to exactly what we’re currently working on, and we appreciate your patience while each issue is fully investigated and eventually fixed.

@ZOS_GinaBruno ,

Excuse me, but WHAT? This is the "detailed" post we had to wait a couple of days for...?

I'm not sure you all understand what the issue actually is, based on your post. It seems you all are focusing on the messages we see or lack thereof. I'm sorry, but we don't give a flying crap about the messages. WE. WANT. TO. PLAY. BATTLEGROUNDS. This was promised content. We are supposed to be able to queue and play with our friends. IT. DOES. NOT. WORK.

We can't play your content. We paid $40 for content, and it doesn't work. I couldn't care less about the message I receive. I want to be able to queue with 4 of my friends and complete a battleground...

I mean am I reading that wrong? Am I going insane? QUIT LOOKING AT THE MESSAGES. REMOVE THE READY CHECK. AND LET US PLAY.

I'm just stunned this is the response. This is insane. @ZOS_GinaBruno, I think its time for you to quit handling this. We need Brian or Matt or Rich to get in here and talk to us. OR something. This is insane.

Have Brian stream now on the EU servers, have Brian stream at 6pm est, and 9pm est, with a group and try to queue into battlegrounds on every platform. You all actually don't seem to understand what the issue is. We literally cannot play battlegrounds in primetime with our friends. We don't give a crap about the message.

Edit: The bold part sounds harsher than what was intended. I wasn't saying this as a shot at Gina or disparaging her ability to communicate with us. I was intending to highlight that this issue really needs a full discussion with the upper levels of game design and actual devs. It doesn't put Gina in a good spot to have to keep giving these limited responses.

ZOS_GinaBruno · June 2017

SwaminoNowlino wrote: »

ZOS_GinaBruno wrote: »

To give everyone an update on the current issues surrounding the Grouping Tool, we are working on fixes for a handful of bugs that we discovered after publishing the most recent round of fixes. Sometimes when we fix one issue, we uncover additional issues that weren’t previously visible for one reason or another. That said, we are fully committed to resolving the issues with the Grouping Tool so it runs smoothly, reliably, and as you would expect.

One of the main issues we have been working on is when you could be placed back into the queue after accepting a Ready Check without any messaging as to why, and you would then have this happen repeatedly. This issue only surfaces when there are a significant number of players in the queue. We plan to publish the fix for this in the next incremental patch for PC/Mac and console.

There’s a similar issue where you will receive the “Forming Group” message but instead of being ported to a Battleground, you are placed back into the queue with no indication as to why. The fix for this issue will also be included in the next incremental patch for PC/Mac and console.

In addition to these fixes, we are actively working on fixes for a number of other issues. This includes situations where you receive an “Instance Full” error message stating when attempting to queue for a dungeon, or receiving a message that someone declined an invite even if they have accepted it. We have fixes for both issues that we’re currently testing.

We’re also implementing some additional game logging in the next patch to help us investigate issues where you don’t receive bonus rewards for completing a dungeon unless you’re the group leader. While this isn’t directly tied to queuing, it does affect groups formed through the Grouping Tool.

We hope this provides some insight as to exactly what we’re currently working on, and we appreciate your patience while each issue is fully investigated and eventually fixed.

@ZOS_GinaBruno ,

Excuse me, but WHAT? This is the "detailed" post we had to wait a couple of days for...?

I'm not sure you all understand what the issue actually is, based on your post. It seems you all are focusing on the messages we see or lack thereof. I'm sorry, but we don't give a flying crap about the messages. WE. WANT. TO. PLAY. BATTLEGROUNDS. This was promised content. We are supposed to be able to queue and play with our friends. IT. DOES. NOT. WORK.

We can't play your content. We paid $40 for content, and it doesn't work. I couldn't care less about the message I receive. I want to be able to queue with 4 of my friends and complete a battleground...

I mean am I reading that wrong? Am I going insane? QUIT LOOKING AT THE MESSAGES. REMOVE THE READY CHECK. AND LET US PLAY.

The first two issues listed are about getting you into Battlegrounds.

Miswar · June 2017

Hmmm. Did I miss something. You are working on fix that will tell us why the activity finder is not working? Or should I say working as you have designed it work?

That is absurd though since the damn thing is utterly broken and should be scrapped all together.

So are you actually fixing this crappy activity finder or just fixing the finders messages?

Oh my..

ZOS_GinaBruno · June 2017

Focus less on the word "messaging" as that isn't really important for the first two issues called out. For the first issue, you essentially are getting stuck in the queue over and over. The second issue is similar in that you get kicked back to the queue after it looks like a group is forming.

casparian · June 2017

Thanks for the update, Gina. Any chance you could tell us a little about why there is a Ready Check feature in the first place? From the player perspective, the breakdowns in getting into Battlegrounds all seem to center on the Ready Check feature, and I know a lot of players are wondering why it even exists. Other games with features similar to Battlegrounds use a lobby system, and I can remember when ESO's dungeon finder didn't employ a Ready Check feature at all, and it seemed to work much more reliably than it does today.

Blobsky · June 2017

ZOS_GinaBruno wrote: »

To give everyone an update on the current issues surrounding the Grouping Tool, we are working on fixes for a handful of bugs that we discovered after publishing the most recent round of fixes. Sometimes when we fix one issue, we uncover additional issues that weren’t previously visible for one reason or another. That said, we are fully committed to resolving the issues with the Grouping Tool so it runs smoothly, reliably, and as you would expect.

One of the main issues we have been working on is when you could be placed back into the queue after accepting a Ready Check without any messaging as to why, and you would then have this happen repeatedly. This issue only surfaces when there are a significant number of players in the queue. We plan to publish the fix for this in the next incremental patch for PC/Mac and console.

There’s a similar issue where you will receive the “Forming Group” message but instead of being ported to a Battleground, you are placed back into the queue with no indication as to why. The fix for this issue will also be included in the next incremental patch for PC/Mac and console.

In addition to these fixes, we are actively working on fixes for a number of other issues. This includes situations where you receive an “Instance Full” error message stating when attempting to queue for a dungeon, or receiving a message that someone declined an invite even if they have accepted it. We have fixes for both issues that we’re currently testing.

We’re also implementing some additional game logging in the next patch to help us investigate issues where you don’t receive bonus rewards for completing a dungeon unless you’re the group leader. While this isn’t directly tied to queuing, it does affect groups formed through the Grouping Tool.

We hope this provides some insight as to exactly what we’re currently working on, and we appreciate your patience while each issue is fully investigated and eventually fixed.

By 'Incremental Patch' do you mean queues will be fixed on MONDAY, or that we have to wait until AUGUST (Making a total of 4 months without working content). I doubt I am alone in asking this question

SwaminoNowlino · June 2017

ZOS_GinaBruno wrote: »

SwaminoNowlino wrote: »

ZOS_GinaBruno wrote: »

To give everyone an update on the current issues surrounding the Grouping Tool, we are working on fixes for a handful of bugs that we discovered after publishing the most recent round of fixes. Sometimes when we fix one issue, we uncover additional issues that weren’t previously visible for one reason or another. That said, we are fully committed to resolving the issues with the Grouping Tool so it runs smoothly, reliably, and as you would expect.

One of the main issues we have been working on is when you could be placed back into the queue after accepting a Ready Check without any messaging as to why, and you would then have this happen repeatedly. This issue only surfaces when there are a significant number of players in the queue. We plan to publish the fix for this in the next incremental patch for PC/Mac and console.

There’s a similar issue where you will receive the “Forming Group” message but instead of being ported to a Battleground, you are placed back into the queue with no indication as to why. The fix for this issue will also be included in the next incremental patch for PC/Mac and console.

The first two issues listed are about getting you into Battlegrounds.

In bold is the part I am questioning. And maybe its just confusing or I am reading it the wrong way, but it doesn't sound clear to me. As I read this, the issue is the "without any messaging as to why." This seems to imply its happening for the correct reason, its just that no message is provided as to why.

Has there been any thought given to just removing the ready check until everything is fixed? I think everyone would be satisfied with that. An imperfect solution, but hopefully would get us into the content.

Sophieous · June 2017

ZOS_GinaBruno wrote: »

To give everyone an update on the current issues surrounding the Grouping Tool, we are working on fixes for a handful of bugs that we discovered after publishing the most recent round of fixes. Sometimes when we fix one issue, we uncover additional issues that weren’t previously visible for one reason or another. That said, we are fully committed to resolving the issues with the Grouping Tool so it runs smoothly, reliably, and as you would expect.

One of the main issues we have been working on is when you could be placed back into the queue after accepting a Ready Check without any messaging as to why, and you would then have this happen repeatedly. This issue only surfaces when there are a significant number of players in the queue. We plan to publish the fix for this in the next incremental patch for PC/Mac and console.

There’s a similar issue where you will receive the “Forming Group” message but instead of being ported to a Battleground, you are placed back into the queue with no indication as to why. The fix for this issue will also be included in the next incremental patch for PC/Mac and console.

In addition to these fixes, we are actively working on fixes for a number of other issues. This includes situations where you receive an “Instance Full” error message stating when attempting to queue for a dungeon, or receiving a message that someone declined an invite even if they have accepted it. We have fixes for both issues that we’re currently testing.

We’re also implementing some additional game logging in the next patch to help us investigate issues where you don’t receive bonus rewards for completing a dungeon unless you’re the group leader. While this isn’t directly tied to queuing, it does affect groups formed through the Grouping Tool.

We hope this provides some insight as to exactly what we’re currently working on, and we appreciate your patience while each issue is fully investigated and eventually fixed.

The 'next incremental patch for PC/Mac and console' is when? mid july/august? Please specify. Players need to know when.

So we won't be able to play with our friends for another month? That gives you around 2-4 weeks time to calm down the rage on the forums about it. Then?

I don't think these 'fixes' will fix anything at all as the core issue is the broken group finder that's this broken ever since you implemented the READY CHECK a few months ago.

I mean, you couldn't fix the group finder for 6 months, what's gonna change now?

Why don't you listen to the players suggestions and actually, take the ready check down, test to see if it works on ur servers with your fixes, then put it back on live? Just take it down for a week to actually test

Are we doing ready check beta testing on the live servers now?

This is almost depressing

Hoked_on_ponix · June 2017

@ZOS_GinaBruno

Thank you for the update. Is there also work being done to improve the match quality? like insuring that it is actually 4x4x4? Also will these queuing issues help back-fill games? Also you have stated that there will be separate queues in which the lvl 50s and below will be in one queue and everyone else at cp in another, any time frame as to when this will work? Also when it fails to back-fill and everyone gets removed from the BG we don't receive leader board score, loot, and AP; is this intended?

SwaminoNowlino · June 2017

SwaminoNowlino wrote: »

ZOS_GinaBruno wrote: »

SwaminoNowlino wrote: »

ZOS_GinaBruno wrote: »

To give everyone an update on the current issues surrounding the Grouping Tool, we are working on fixes for a handful of bugs that we discovered after publishing the most recent round of fixes. Sometimes when we fix one issue, we uncover additional issues that weren’t previously visible for one reason or another. That said, we are fully committed to resolving the issues with the Grouping Tool so it runs smoothly, reliably, and as you would expect.

One of the main issues we have been working on is when you could be placed back into the queue after accepting a Ready Check without any messaging as to why, and you would then have this happen repeatedly. This issue only surfaces when there are a significant number of players in the queue. We plan to publish the fix for this in the next incremental patch for PC/Mac and console.

There’s a similar issue where you will receive the “Forming Group” message but instead of being ported to a Battleground, you are placed back into the queue with no indication as to why. The fix for this issue will also be included in the next incremental patch for PC/Mac and console.

The first two issues listed are about getting you into Battlegrounds.

In bold is the part I am questioning. And maybe its just confusing or I am reading it the wrong way, but it doesn't sound clear to me. As I read this, the issue is the "without any messaging as to why." This seems to imply its happening for the correct reason, its just that no message is provided as to why.

Has there been any thought given to just removing the ready check until everything is fixed? I think everyone would be satisfied with that. An imperfect solution, but hopefully would get us into the content.

ZOS_GinaBruno wrote: »

Focus less on the word "messaging" as that isn't really important for the first two issues called out. For the first issue, you essentially are getting stuck in the queue over and over. The second issue is similar in that you get kicked back to the queue after it looks like a group is forming.

Answered. Thanks for the update. Sorry I was confused. Just blew my mind when it sounded like the focus of the problem was on the messaging.

Its really unfortunate that this is being left to incrementals and not emergency fixes that are pushed asap.

I also want to reiterate my question, has there been any thought to just removing the ready check until the system is fixed? Seems like that would be a pretty quick and easy way to get us by until the full fix comes in.