missjackieb14_ESO wrote: »missjackieb14_ESO wrote: »ZOS_GinaBruno wrote: »Hey all, apologies for the delay in updating. We're currently having QA test the NA server to make sure we're solid, and are planning to open around 5pm EDT (less than an hour from now).
From 1pm EDT, to 4pm EDT, to now 5pm EDT.... until the next problem which will make it 8pm EDT.
I'm sorry, but you all are a joke. People thanking you for your vague responses are also a joke. No way should any of you be thanked for such a poorly run system. The whole purpose of your existence is to run this game for those who have paid for it. Every week it is one thing or another for the longer and longer down times. At this rate, you will not have many players left to continue your existence on the internet.
You weren't around when EverQuest 1 had their legendary downtimes, were you? Their downtime made the game unplayable for 24-48 hours. And yet, here the game is... 17 years later, going strong.
Try again, though.
I never played that game, nor would I if the game was unplayable 24-48 hours at a time. I'm sure it would be going stronger if they didn't have such high unplayable times. Losing one paying customer due to long down times from a business sense is one too many. This is one reason why I will never be a stock holder in the gaming industry, as I would be demanding answers to such downtimes and possible loss of revenue.
Entitled much?
For what I pay for? Yes. It is my right to do complain for a service I pay for and not get on a constant bases. I invested my 3 months, and after that, I couldn't care less if this game succeeds or not.
Rebornlogic wrote: »hi my favorite crafter @Lady_Ems
Ourorboros wrote: »In before the posters complaining about maintenance and posters complaining about the complainers.
I would like to complain about this ^ person!
2ndcovenant_ESO wrote: »Okay folks, starting tomorrow I work extra long days for 5 days straight and I would like to play the only thing that gets me away from my real life and gives me a break from all of the things that are sucking right now.
It's been over 12 and a half hours since maintenance started for a rather small patch.
Can we please get an eta? If I can't play at all today, I would rather not keep getting my hopes up.
My wife's car died, my ford explorer xlt 4x4 won't start after changing out the fuel pump, the battery, the alternator, and now (today) the starter; the coffee pot died, the microwave almost caught fire and then died, my wife's vapor cigarette died (and some of us know what hell that can cause), my wife (as of three weeks ago) has a swelled disc in her neck causing extreme pain but we don't have a vehicle to take her to the doctor and her required by government health insurance has a $7,000 deductible before she would get a discount from the doctor anyhow and she has fibromyalgia on top of that so she is in a lot of pain (and she says we can't afford for her to go to a doctor with everything breaking at the same time anyhow), and our daughter and her boyfriend and our grandson have moved back in with us in this small house because they were laid off, oh and they brought 8 cats, two ferrets, and a dog with them.
When it rains, it pours; I guess.
I am actually in a pretty good mood despite it all (my wife isn't though) but I need to get away from it all, and ESO does help with that; so at least for that Thank you.
Obvious troll is obvious.
I'm going to make a suggestion here ZOS....
You might want to start thinking of a login queue....because everyone you've just trolled will be trying to log in at the same time...and history has proven your login servers have issues when this happens. Either implement a login queue or stop trolling.
missjackieb14_ESO wrote: »missjackieb14_ESO wrote: »ZOS_GinaBruno wrote: »Hey all, apologies for the delay in updating. We're currently having QA test the NA server to make sure we're solid, and are planning to open around 5pm EDT (less than an hour from now).
From 1pm EDT, to 4pm EDT, to now 5pm EDT.... until the next problem which will make it 8pm EDT.
I'm sorry, but you all are a joke. People thanking you for your vague responses are also a joke. No way should any of you be thanked for such a poorly run system. The whole purpose of your existence is to run this game for those who have paid for it. Every week it is one thing or another for the longer and longer down times. At this rate, you will not have many players left to continue your existence on the internet.
You weren't around when EverQuest 1 had their legendary downtimes, were you? Their downtime made the game unplayable for 24-48 hours. And yet, here the game is... 17 years later, going strong.
Try again, though.
I never played that game, nor would I if the game was unplayable 24-48 hours at a time. I'm sure it would be going stronger if they didn't have such high unplayable times. Losing one paying customer due to long down times from a business sense is one too many. This is one reason why I will never be a stock holder in the gaming industry, as I would be demanding answers to such downtimes and possible loss of revenue.
Entitled much?
For what I pay for? Yes. It is my right to do complain for a service I pay for and not get on a constant bases. I invested my 3 months, and after that, I couldn't care less if this game succeeds or not.
-2 for grammar and spelling. +10 for getting "couldn't care less" correct. It's the little things.
MasterSpatula wrote: »missjackieb14_ESO wrote: »Khaos_Bane wrote: »For those getting snarky with Gina, you know she has no control over the maintenance right?
Yeah but.. with your average person, we tend to crap on community managers the most for some reason.
I'll tell you why. Because unlike, say for example, SWG, the devs aren't actually active participants in these forum. Sure, they pop on from time to time, but back in the good old days, the SOE guys were all on the forums regularly. They interacted. They joked around. They put personalities to the names. It's a lot easier to get mad a a faceless entity like ZOS and call it incompetent or say it doesn't care than it is to say the same things about Fred, the guy who laughed at your joke that one time.
Gina and Jessica bear the brunt because they are, on most days, the entirety of the team we see. And they're playing a game of telephone between the people who need the answers and the people who have the answers.
This is a choice. Someone decided to make it this way. It was a poor choice. I feel bad for them, because it sucks for them when the player base is overreacting, and it sucks just as bad for them when the player base is perfectly justified in a strong reaction, but those who should be answering for it use Gina and Jessica as human freakin' shields.
I can't believe that I'm holding up SOE as a paradigm of good behavior and an example of how to run a game and community. At the time, they often seemed pretty bad at it. Shame that, since SWG folded, everyone else seems to be far worse.
They are so chill. I've watched them on the Twitch streams.
So if the patch was available to download why is it taking so long to get the server back up? I don't have much play time left!
"I could care less" - do people say that as a joke? Are they being funny? It is just so obviously wrong >.<
themotherconfessor25 wrote: »i agree with some other people who have said we should be compensated in some small way. could zeni do it to even pretend like they cared???? xp pots? a cosmetic? a pet? days added onto our subs? 500 crowns? SOMETHING?
ChandraNalaar wrote: »
4 minutes left...
Elmour0Fudd wrote: »rerunning repair as NA server is still showing RED in UK, is it a propergation issue?,
will restart after verify and see what happens update forthcoming
ChandraNalaar wrote: »
4 minutes left...
mdholsteinb14_ESO wrote: »ZOS_GinaBruno wrote: »Hey all, apologies for the delay in updating. We're currently having QA test the NA server to make sure we're solid, and are planning to open around 5pm EDT (less than an hour from now).
How about instead of apologies you start providing ESO+ folks with extra days and bonus exp for regular users? A simple half-assed apology about an issue that shouldn't be happening to begin with is hardly acceptable.