Maintenance for the week of September 15:
• PC/Mac: NA and EU megaservers for patch maintenance – September 15, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

24 hours of ESO+ refund when downtimes exceed 24 hours in 30 days.

  • CapnPhoton
    CapnPhoton
    ✭✭✭✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    ADarklore wrote: »
    tat2mano wrote: »
    ADarklore wrote: »
    tat2mano wrote: »
    Divinius wrote: »
    Must be the OPs first MMO...

    No offense but i think i played MMO's already when you were still fluid.

    If this were true, then you shouldn't be acting like a spoiled child with an unrealistic sense of entitlement.

    I would be spoiled if i didnt care for what i paid for..

    Yet you say you've played other MMOs... so have I... and I also recall maintenance, server restarts, etc... with all of them. You're acting like this is something new or uncommon, and in the world of MMOs with megaservers, this isn't uncommon at all.

    I have been active in 4 MMO games for periods of time since 2003, it it had always been the case. If a person gets fussy about this they really need to figure out if perhaps the game is too important. There are other things to do when there is downtime. Honestly, they should consist of real life things. There should always be something else to do, otherwise life is not worth living.
    Xbox One NA Aldmeri Dominion
  • DeadlyRecluse
    DeadlyRecluse
    ✭✭✭✭✭
    ✭✭✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    Plus is what, 12 bucks a month or so, depending on your payment method.

    12/30, so like 40 cents a day? There are plenty of things to be upset about with how ZOS runs this game, but I will never understand people complaining about maintenance or wanting these extensions. I mean, sure, it wouldn't hurt, but it really isn't a big deal.
    Thrice Empress, Forever Scrub
  • Mettaricana
    Mettaricana
    ✭✭✭✭✭
    ✭✭✭
    ADarklore wrote: »
    Nilmot wrote: »
    Lol, $0.50?

    Previous games just added the time to your subscription.

    Which previous games, because DCUO did not, and I'm sure many other worldwide megaserver online games do not as well. Further, how would they determine WHO gets the increased subscription, because clearly not everyone one of the million players is trying to log on and play right now. Plus, ZOS knows players will just come to the forum, vent, act like children, and then when the game comes back online... people will go back to playing and nothing further will be said... until the next maintenance and the process repeats.

    This guy gets it
  • moonbat
    moonbat
    ✭✭✭
    Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.
    A lot of you seem to be missing the point and instead choose to erect idiotic strawman arguments.

    1) Yes, everyone can read a book or go for a walk if servers are down for an *unreasonable* amount of time. The point is the principle - we pay for a service, we expect that service. It is irrelevant whether or not people can entertain themselves in other ways.

    2) I have been playing MMOs since 2001, and in every game - EQ1, WoW, LOTRO, when the servers were down for an *unreasonable* amount of time, players were compensated. It might be only for a few cents, but it is a gesture of goodwill on the part of the developers.

    3) Of course server downtime is par for the course when it comes to MMOs. However, *unreasonable* downtime is *not* acceptable, and people have every right to complain when they are not getting the product that they paid for.

  • Tia413
    Tia413
    ✭✭✭✭
    Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.
    CapnPhoton wrote: »
    ADarklore wrote: »
    tat2mano wrote: »
    ADarklore wrote: »
    tat2mano wrote: »
    Divinius wrote: »
    Must be the OPs first MMO...

    No offense but i think i played MMO's already when you were still fluid.

    If this were true, then you shouldn't be acting like a spoiled child with an unrealistic sense of entitlement.

    I would be spoiled if i didnt care for what i paid for..

    Yet you say you've played other MMOs... so have I... and I also recall maintenance, server restarts, etc... with all of them. You're acting like this is something new or uncommon, and in the world of MMOs with megaservers, this isn't uncommon at all.

    I have been active in 4 MMO games for periods of time since 2003, it it had always been the case. If a person gets fussy about this they really need to figure out if perhaps the game is too important. There are other things to do when there is downtime. Honestly, they should consist of real life things. There should always be something else to do, otherwise life is not worth living.


    You are soooo wrong with that statement.

    I am disabled, I have a Social Anxiety Disorder also.

    I have no real life because of my Disabilites. But ofc people like me are often over looked (most of the time on purpose).

    I have no family and I live alone.

    And games like this give me a reason to live!

    So yes, it is Important to me.
  • tat2mano
    tat2mano
    ✭✭✭✭
    Plus is what, 12 bucks a month or so, depending on your payment method.

    12/30, so like 40 cents a day? There are plenty of things to be upset about with how ZOS runs this game, but I will never understand people complaining about maintenance or wanting these extensions. I mean, sure, it wouldn't hurt, but it really isn't a big deal.

    Where do you see me ask for a refund in money?
    I am not interested in getting money back.
  • Daemons_Bane
    Daemons_Bane
    ✭✭✭✭✭
    ✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    When signing the TOE/EULA you allowed them to do this..Besides, since they have such a small crew these days, would you rather have them fixing stuff, or spending their time adding those few hours of gametime to every eso+ account.?
  • moonbat
    moonbat
    ✭✭✭
    Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.
    When signing the TOE/EULA you allowed them to do this..Besides, since they have such a small crew these days, would you rather have them fixing stuff, or spending their time adding those few hours of gametime to every eso+ account.?

    So if the servers were down for 6 months you'd be ok with that, since hey, *unreasonable* downtime is something we signed up for!!

    The people who fix bugs do not work in the accounting department

    /facepalm
  • Tia413
    Tia413
    ✭✭✭✭
    Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.
    moonbat wrote: »
    A lot of you seem to be missing the point and instead choose to erect idiotic strawman arguments.

    1) Yes, everyone can read a book or go for a walk if servers are down for an *unreasonable* amount of time. The point is the principle - we pay for a service, we expect that service. It is irrelevant whether or not people can entertain themselves in other ways.

    2) I have been playing MMOs since 2001, and in every game - EQ1, WoW, LOTRO, when the servers were down for an *unreasonable* amount of time, players were compensated. It might be only for a few cents, but it is a gesture of goodwill on the part of the developers.

    3) Of course server downtime is par for the course when it comes to MMOs. However, *unreasonable* downtime is *not* acceptable, and people have every right to complain when they are not getting the product that they paid for.

    WELL SAID!

    Except for this part...Yes, everyone can read a book or go for a walk if servers are down for an *unreasonable* amount of time

    And I explained why in my post right after yours.
  • moonbat
    moonbat
    ✭✭✭
    Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.
    Tia413 wrote: »
    moonbat wrote: »
    A lot of you seem to be missing the point and instead choose to erect idiotic strawman arguments.

    1) Yes, everyone can read a book or go for a walk if servers are down for an *unreasonable* amount of time. The point is the principle - we pay for a service, we expect that service. It is irrelevant whether or not people can entertain themselves in other ways.

    2) I have been playing MMOs since 2001, and in every game - EQ1, WoW, LOTRO, when the servers were down for an *unreasonable* amount of time, players were compensated. It might be only for a few cents, but it is a gesture of goodwill on the part of the developers.

    3) Of course server downtime is par for the course when it comes to MMOs. However, *unreasonable* downtime is *not* acceptable, and people have every right to complain when they are not getting the product that they paid for.

    WELL SAID!

    Except for this part...Yes, everyone can read a book or go for a walk if servers are down for an *unreasonable* amount of time

    And I explained why in my post right after yours.

    Thank you for speaking up. I notice that a lot of commenters on these threads seem to think that their experience applies to the rest of the world. That if they are happy to pay exhorbitant prices, then everyone else should feel the same! That if they can go for a hike while servers are down for 8+ hours, then everyone else should be able to as well! That if they have never suffered from an in-game bug, then those in-game bugs *objectively do not exist*. It is as if they are incapable of looking outside their own little bubble and realizing that their personal experience is *not* the be all and the end all.
  • Daemons_Bane
    Daemons_Bane
    ✭✭✭✭✭
    ✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    So if the servers were down for 6 months you'd be ok with that, since hey, *unreasonable* downtime is something we signed up for!!

    Gotta do better than 1st grade arguments pal :) of course action would be taken if downtime was that long.. but yeah, you still signed up for it when agreeing
    Edited by Daemons_Bane on August 15, 2016 3:37PM
  • WebBull
    WebBull
    ✭✭✭✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.

    Don't like it then don't pay for ESO+
  • moonbat
    moonbat
    ✭✭✭
    Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.
    So if the servers were down for 6 months you'd be ok with that, since hey, *unreasonable* downtime is something we signed up for!!

    Gotta do better than 1st grade arguments pal :) of course action would be taken if downtime was that long.. but yeah, you still signed up for it when agreeing


    "" but yeah, you still signed up for it when agreeing""

    Thanks for making my point for me. Which is why I used this particular line of argumentation. When we sign up for an MMO, we expect *reasonable* not *unreasonable* downtime. You are making excuses for unreasonable downtime.
  • Eshja
    Eshja
    ✭✭✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    Is this poll a joke? Do you guys want a refund for fixing game? For working to make It better? That's not even funny. Thinking that way can only make that bugs won't be repaired, cause Zenimax will loose money this way.
    @Eshja (PC EU) Master crafter | Roleplayer | Trial scrub | Love healing ♥
    My characters: Nimpys Elenmir| Narielle Telvanni | Moans-Loudly | Vivienne The Zookeeper | Zamiatająca-Ogonem | Kha'mathre | Irgret Soul-Breaker
  • Ourorboros
    Ourorboros
    ✭✭✭✭✭
    ✭✭
    Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.
    Tandor wrote: »
    Ourorboros wrote: »
    Rastoide wrote: »
    Makes more sense to have your ESO+ time to be "consumed" when you're logged in..

    "ZOS, refound me 8hs of my ESO+ time everyday because I can't play when i'm sleeping! :sadface:"

    No one is asking for this, and it's a pretty lame excuse for poor service. Do you expect your telephone to work in the middle of the night, when you're sleeping, in case of an emergency, or you have a pizza craving ;) ? If you can't sleep, wouldn't you expect your TV or Netflix to provide some boring content to lull you to sleep? How would you feel if these paid services didn't work when you wanted them to? How is ESO different when paying for a subscription? Again, reasonable disruption is expected, but extensive disruption equals bad service. Why does that concept seem so hard to grasp for some of you?

    Firstly because it's a completely false analogy, a fixed telephone line is totally different to an evolving online computer game.

    Both are paid services, are they not? Netflix is also very different from Comcast, which is different from Verizon. Yet I pay each for service, just as I pay for ESO with my sub. From my perspective, the analogy is spot on.
    Secondly, because some of us don't consider the downtime with ESO to represent "extensive disruption", let alone disruption that is extensive enough to warrant compensation.

    Just because you are complacent and willing to accept poor service doesn't mean that we all share your view. It's fine that you are so easy to please, especially for zos, because it let's them off the hook for improving responsiveness to customers. Yes, this is just a game, but it's a business first. zos seems to forget that. Whether through negligence or intent, this business has abhorrant responsiveness and customer support.

    PC/NA/DC
    Breton Sorcerer Maester.White - BB meets GoT >Master Crafter< { 9 Traits completed 4/23/15 }
    TANSTAAFL--->There ain't no such thing as a free lunch.....Robert Heinlein
    Women and cats will do as they please, and men and dogs should relax and get used to the idea....Heinlein
    All those moments will be lost in time, like tears...in...rain. Time to die. "Blade Runner"
    ESO: the game you hate to love and love to hate....( >_<) May RNG be with you (*,_,*)
  • ADarklore
    ADarklore
    ✭✭✭✭✭
    ✭✭✭✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    moonbat wrote: »
    So if the servers were down for 6 months you'd be ok with that, since hey, *unreasonable* downtime is something we signed up for!!

    Gotta do better than 1st grade arguments pal :) of course action would be taken if downtime was that long.. but yeah, you still signed up for it when agreeing


    "" but yeah, you still signed up for it when agreeing""

    Thanks for making my point for me. Which is why I used this particular line of argumentation. When we sign up for an MMO, we expect *reasonable* not *unreasonable* downtime. You are making excuses for unreasonable downtime.

    It doesn't matter what YOU expect, no where in the TOS does it say 'reasonable downtime' as defined by players... so the only thing you're doing is putting your own personal concept of what is 'reasonable' into the mix, but your personal concept has no bearing on ZOS or the TOS that you agreed to.
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025~~
  • waterfairy
    waterfairy
    ✭✭✭✭✭
    ✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    You don't get compensated for time away from the game when you work so why should you get comped for when they work?
  • tat2mano
    tat2mano
    ✭✭✭✭
    Eshja wrote: »
    Is this poll a joke? Do you guys want a refund for fixing game? For working to make It better? That's not even funny. Thinking that way can only make that bugs won't be repaired, cause Zenimax will loose money this way.

    Whats also not funny is people claiming bugs getting fixed within maintenance and after maintenance the bugs are still very much in the game.
    There have been quite some "emergency incrementals patches" lately,
    and they wouldnt be needed if they really got to fix the things they said they fix with maintenance,
    so dont pretend maintenance is really fixing things,
    thats not funny at all to be claiming such things...
  • ADarklore
    ADarklore
    ✭✭✭✭✭
    ✭✭✭✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    moonbat wrote: »
    Tia413 wrote: »
    moonbat wrote: »
    A lot of you seem to be missing the point and instead choose to erect idiotic strawman arguments.

    1) Yes, everyone can read a book or go for a walk if servers are down for an *unreasonable* amount of time. The point is the principle - we pay for a service, we expect that service. It is irrelevant whether or not people can entertain themselves in other ways.

    2) I have been playing MMOs since 2001, and in every game - EQ1, WoW, LOTRO, when the servers were down for an *unreasonable* amount of time, players were compensated. It might be only for a few cents, but it is a gesture of goodwill on the part of the developers.

    3) Of course server downtime is par for the course when it comes to MMOs. However, *unreasonable* downtime is *not* acceptable, and people have every right to complain when they are not getting the product that they paid for.

    WELL SAID!

    Except for this part...Yes, everyone can read a book or go for a walk if servers are down for an *unreasonable* amount of time

    And I explained why in my post right after yours.

    Thank you for speaking up. I notice that a lot of commenters on these threads seem to think that their experience applies to the rest of the world. That if they are happy to pay exhorbitant prices, then everyone else should feel the same! That if they can go for a hike while servers are down for 8+ hours, then everyone else should be able to as well! That if they have never suffered from an in-game bug, then those in-game bugs *objectively do not exist*. It is as if they are incapable of looking outside their own little bubble and realizing that their personal experience is *not* the be all and the end all.

    Technically no... most of us don't expect 'everyone should feel the same' but most of us realize that it is a personal CHOICE to play ESO, too many people act as if they are forced to play and forced to live with what THEY consider 'extended downtime'... but you're not. You can CHOOSE to leave the game behind, move on to something else, if you aren't happy with the agreement you made with ZOS in the TOS.
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025~~
  • ADarklore
    ADarklore
    ✭✭✭✭✭
    ✭✭✭✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    tat2mano wrote: »
    Eshja wrote: »
    Is this poll a joke? Do you guys want a refund for fixing game? For working to make It better? That's not even funny. Thinking that way can only make that bugs won't be repaired, cause Zenimax will loose money this way.

    Whats also not funny is people claiming bugs getting fixed within maintenance and after maintenance the bugs are still very much in the game.
    There have been quite some "emergency incrementals patches" lately,
    and they wouldnt be needed if they really got to fix the things they said they fix with maintenance,
    so dont pretend maintenance is really fixing things,
    thats not funny at all to be claiming such things...

    Apparently you didn't watch the ESO Live broadcast where they explained the process and how difficult it is to fix bugs and everything that goes into it.
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025~~
  • moonbat
    moonbat
    ✭✭✭
    Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.
    ADarklore wrote: »
    moonbat wrote: »
    So if the servers were down for 6 months you'd be ok with that, since hey, *unreasonable* downtime is something we signed up for!!

    Gotta do better than 1st grade arguments pal :) of course action would be taken if downtime was that long.. but yeah, you still signed up for it when agreeing


    "" but yeah, you still signed up for it when agreeing""

    Thanks for making my point for me. Which is why I used this particular line of argumentation. When we sign up for an MMO, we expect *reasonable* not *unreasonable* downtime. You are making excuses for unreasonable downtime.

    It doesn't matter what YOU expect, no where in the TOS does it say 'reasonable downtime' as defined by players... so the only thing you're doing is putting your own personal concept of what is 'reasonable' into the mix, but your personal concept has no bearing on ZOS or the TOS that you agreed to.

    Missing an entire day of gameplay is not reasonable, especially as every other MMO has offered a free day when they have done this to players, it would appear that those who are arguing that unreasonable downtime is to be expected are those who are mistaken.
  • moonbat
    moonbat
    ✭✭✭
    Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.
    ADarklore wrote: »
    moonbat wrote: »
    Tia413 wrote: »
    moonbat wrote: »
    A lot of you seem to be missing the point and instead choose to erect idiotic strawman arguments.

    1) Yes, everyone can read a book or go for a walk if servers are down for an *unreasonable* amount of time. The point is the principle - we pay for a service, we expect that service. It is irrelevant whether or not people can entertain themselves in other ways.

    2) I have been playing MMOs since 2001, and in every game - EQ1, WoW, LOTRO, when the servers were down for an *unreasonable* amount of time, players were compensated. It might be only for a few cents, but it is a gesture of goodwill on the part of the developers.

    3) Of course server downtime is par for the course when it comes to MMOs. However, *unreasonable* downtime is *not* acceptable, and people have every right to complain when they are not getting the product that they paid for.

    WELL SAID!

    Except for this part...Yes, everyone can read a book or go for a walk if servers are down for an *unreasonable* amount of time

    And I explained why in my post right after yours.

    Thank you for speaking up. I notice that a lot of commenters on these threads seem to think that their experience applies to the rest of the world. That if they are happy to pay exhorbitant prices, then everyone else should feel the same! That if they can go for a hike while servers are down for 8+ hours, then everyone else should be able to as well! That if they have never suffered from an in-game bug, then those in-game bugs *objectively do not exist*. It is as if they are incapable of looking outside their own little bubble and realizing that their personal experience is *not* the be all and the end all.

    Technically no... most of us don't expect 'everyone should feel the same' but most of us realize that it is a personal CHOICE to play ESO, too many people act as if they are forced to play and forced to live with what THEY consider 'extended downtime'... but you're not. You can CHOOSE to leave the game behind, move on to something else, if you aren't happy with the agreement you made with ZOS in the TOS.

    Lots of things are a personal choice, this does not mean that we should just roll over and accept bad service.
  • ADarklore
    ADarklore
    ✭✭✭✭✭
    ✭✭✭✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    moonbat wrote: »
    ADarklore wrote: »
    moonbat wrote: »
    So if the servers were down for 6 months you'd be ok with that, since hey, *unreasonable* downtime is something we signed up for!!

    Gotta do better than 1st grade arguments pal :) of course action would be taken if downtime was that long.. but yeah, you still signed up for it when agreeing


    "" but yeah, you still signed up for it when agreeing""

    Thanks for making my point for me. Which is why I used this particular line of argumentation. When we sign up for an MMO, we expect *reasonable* not *unreasonable* downtime. You are making excuses for unreasonable downtime.

    It doesn't matter what YOU expect, no where in the TOS does it say 'reasonable downtime' as defined by players... so the only thing you're doing is putting your own personal concept of what is 'reasonable' into the mix, but your personal concept has no bearing on ZOS or the TOS that you agreed to.

    Missing an entire day of gameplay is not reasonable, especially as every other MMO has offered a free day when they have done this to players, it would appear that those who are arguing that unreasonable downtime is to be expected are those who are mistaken.

    As, once again, defined by YOUR personal opinion.
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025~~
  • Tia413
    Tia413
    ✭✭✭✭
    Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.
    moonbat wrote: »
    When signing the TOE/EULA you allowed them to do this..Besides, since they have such a small crew these days, would you rather have them fixing stuff, or spending their time adding those few hours of gametime to every eso+ account.?

    So if the servers were down for 6 months you'd be ok with that, since hey, *unreasonable* downtime is something we signed up for!!

    The people who fix bugs do not work in the accounting department

    /facepalm

    Took the words right out of my mouth on the Bold part lol
  • ADarklore
    ADarklore
    ✭✭✭✭✭
    ✭✭✭✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    moonbat wrote: »
    ADarklore wrote: »
    moonbat wrote: »
    Tia413 wrote: »
    moonbat wrote: »
    A lot of you seem to be missing the point and instead choose to erect idiotic strawman arguments.

    1) Yes, everyone can read a book or go for a walk if servers are down for an *unreasonable* amount of time. The point is the principle - we pay for a service, we expect that service. It is irrelevant whether or not people can entertain themselves in other ways.

    2) I have been playing MMOs since 2001, and in every game - EQ1, WoW, LOTRO, when the servers were down for an *unreasonable* amount of time, players were compensated. It might be only for a few cents, but it is a gesture of goodwill on the part of the developers.

    3) Of course server downtime is par for the course when it comes to MMOs. However, *unreasonable* downtime is *not* acceptable, and people have every right to complain when they are not getting the product that they paid for.

    WELL SAID!

    Except for this part...Yes, everyone can read a book or go for a walk if servers are down for an *unreasonable* amount of time

    And I explained why in my post right after yours.

    Thank you for speaking up. I notice that a lot of commenters on these threads seem to think that their experience applies to the rest of the world. That if they are happy to pay exhorbitant prices, then everyone else should feel the same! That if they can go for a hike while servers are down for 8+ hours, then everyone else should be able to as well! That if they have never suffered from an in-game bug, then those in-game bugs *objectively do not exist*. It is as if they are incapable of looking outside their own little bubble and realizing that their personal experience is *not* the be all and the end all.

    Technically no... most of us don't expect 'everyone should feel the same' but most of us realize that it is a personal CHOICE to play ESO, too many people act as if they are forced to play and forced to live with what THEY consider 'extended downtime'... but you're not. You can CHOOSE to leave the game behind, move on to something else, if you aren't happy with the agreement you made with ZOS in the TOS.

    Lots of things are a personal choice, this does not mean that we should just roll over and accept bad service.

    No, you are certainly free to walk away if you're unhappy.
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025~~
  • ADarklore
    ADarklore
    ✭✭✭✭✭
    ✭✭✭✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    moonbat wrote: »
    ADarklore wrote: »
    moonbat wrote: »
    So if the servers were down for 6 months you'd be ok with that, since hey, *unreasonable* downtime is something we signed up for!!

    Gotta do better than 1st grade arguments pal :) of course action would be taken if downtime was that long.. but yeah, you still signed up for it when agreeing


    "" but yeah, you still signed up for it when agreeing""

    Thanks for making my point for me. Which is why I used this particular line of argumentation. When we sign up for an MMO, we expect *reasonable* not *unreasonable* downtime. You are making excuses for unreasonable downtime.

    It doesn't matter what YOU expect, no where in the TOS does it say 'reasonable downtime' as defined by players... so the only thing you're doing is putting your own personal concept of what is 'reasonable' into the mix, but your personal concept has no bearing on ZOS or the TOS that you agreed to.

    Missing an entire day of gameplay is not reasonable, especially as every other MMO has offered a free day when they have done this to players, it would appear that those who are arguing that unreasonable downtime is to be expected are those who are mistaken.

    I always thought a day consisted of 24 hours, a day isn't defined by when a player has time to play the game. I've never lost an entire day of gaming, I may have lost 8-10 hours, but that isn't a DAY.
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025~~
  • moonbat
    moonbat
    ✭✭✭
    Yes i agree,ZoS should refund 24 hours of ESO+ when there is more then 24 hours downtime in 30 days.
    ADarklore wrote: »
    moonbat wrote: »
    ADarklore wrote: »
    moonbat wrote: »
    So if the servers were down for 6 months you'd be ok with that, since hey, *unreasonable* downtime is something we signed up for!!

    Gotta do better than 1st grade arguments pal :) of course action would be taken if downtime was that long.. but yeah, you still signed up for it when agreeing


    "" but yeah, you still signed up for it when agreeing""

    Thanks for making my point for me. Which is why I used this particular line of argumentation. When we sign up for an MMO, we expect *reasonable* not *unreasonable* downtime. You are making excuses for unreasonable downtime.

    It doesn't matter what YOU expect, no where in the TOS does it say 'reasonable downtime' as defined by players... so the only thing you're doing is putting your own personal concept of what is 'reasonable' into the mix, but your personal concept has no bearing on ZOS or the TOS that you agreed to.

    Missing an entire day of gameplay is not reasonable, especially as every other MMO has offered a free day when they have done this to players, it would appear that those who are arguing that unreasonable downtime is to be expected are those who are mistaken.

    As, once again, defined by YOUR personal opinion.

    Defined by the industry standard that I have witnessed, yes.
  • ADarklore
    ADarklore
    ✭✭✭✭✭
    ✭✭✭✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    moonbat wrote: »
    ADarklore wrote: »
    moonbat wrote: »
    ADarklore wrote: »
    moonbat wrote: »
    So if the servers were down for 6 months you'd be ok with that, since hey, *unreasonable* downtime is something we signed up for!!

    Gotta do better than 1st grade arguments pal :) of course action would be taken if downtime was that long.. but yeah, you still signed up for it when agreeing


    "" but yeah, you still signed up for it when agreeing""

    Thanks for making my point for me. Which is why I used this particular line of argumentation. When we sign up for an MMO, we expect *reasonable* not *unreasonable* downtime. You are making excuses for unreasonable downtime.

    It doesn't matter what YOU expect, no where in the TOS does it say 'reasonable downtime' as defined by players... so the only thing you're doing is putting your own personal concept of what is 'reasonable' into the mix, but your personal concept has no bearing on ZOS or the TOS that you agreed to.

    Missing an entire day of gameplay is not reasonable, especially as every other MMO has offered a free day when they have done this to players, it would appear that those who are arguing that unreasonable downtime is to be expected are those who are mistaken.

    As, once again, defined by YOUR personal opinion.

    Defined by the industry standard that I have witnessed, yes.

    Show me where there is a defined 'industry standard' for megaserver MMOs.
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025~~
  • tat2mano
    tat2mano
    ✭✭✭✭
    ADarklore wrote: »
    tat2mano wrote: »
    Eshja wrote: »
    Is this poll a joke? Do you guys want a refund for fixing game? For working to make It better? That's not even funny. Thinking that way can only make that bugs won't be repaired, cause Zenimax will loose money this way.

    Whats also not funny is people claiming bugs getting fixed within maintenance and after maintenance the bugs are still very much in the game.
    There have been quite some "emergency incrementals patches" lately,
    and they wouldnt be needed if they really got to fix the things they said they fix with maintenance,
    so dont pretend maintenance is really fixing things,
    thats not funny at all to be claiming such things...

    Apparently you didn't watch the ESO Live broadcast where they explained the process and how difficult it is to fix bugs and everything that goes into it.

    In fact i did watch it,
    but i dont fall the "sugar coating" on how difficult it is to fix these things,
    it is theyr job,they get paid for it,
    even though i watched it completly i think its insulting to try to "play this game" on us,
    there are many more interesting and important things they can talk about in ESO live.

    Another thing,
    its also insulting how Gina and Jessica are giggling when they talk about very anoying bugs,
    as if its something funny,
    well these bugs arent funny and defenitly not something to giggle about from people that work for the company that is responsible for these fixing these bugs...
  • ADarklore
    ADarklore
    ✭✭✭✭✭
    ✭✭✭✭✭
    No i disagree,ZoS can take the server down as much as they want without reprecussions.
    tat2mano wrote: »
    ADarklore wrote: »
    tat2mano wrote: »
    Eshja wrote: »
    Is this poll a joke? Do you guys want a refund for fixing game? For working to make It better? That's not even funny. Thinking that way can only make that bugs won't be repaired, cause Zenimax will loose money this way.

    Whats also not funny is people claiming bugs getting fixed within maintenance and after maintenance the bugs are still very much in the game.
    There have been quite some "emergency incrementals patches" lately,
    and they wouldnt be needed if they really got to fix the things they said they fix with maintenance,
    so dont pretend maintenance is really fixing things,
    thats not funny at all to be claiming such things...

    Apparently you didn't watch the ESO Live broadcast where they explained the process and how difficult it is to fix bugs and everything that goes into it.

    In fact i did watch it,
    but i dont fall the "sugar coating" on how difficult it is to fix these things,
    it is theyr job,they get paid for it,
    even though i watched it completly i think its insulting to try to "play this game" on us,
    there are many more interesting and important things they can talk about in ESO live.

    Another thing,
    its also insulting how Gina and Jessica are giggling when they talk about very anoying bugs,
    as if its something funny,
    well these bugs arent funny and defenitly not something to giggle about from people that work for the company that is responsible for these fixing these bugs...

    So they didn't tell you what YOU wanted to hear, so you don't agree and somehow think they're lying to us because your belief didn't match the reality of their explanation. Go figure.
    CP: 2078 ** ESO+ 2025 Content Pass ** ~~ ***** Strictly a solo PvE quester *****
    ~~Started Playing: May 2015 | Stopped Playing: July 2025~~
Sign In or Register to comment.