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https://forums.elderscrollsonline.com/en/discussion/comment/8098811/#Comment_8098811

When will eu server will come to eu ?

  • Jade1986
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    Ausare wrote: »
    That's correct. Corporate segment has requirements for the product to be of good quality.

    Did you play Battlefield 4? They recently released a patch where it works properly on PS4, 6 months after launch. Have a search for Battlefield 4 PS4 rubberbanding on YouTube to see how much good quality is required with console servers.

    Back on topic - here's a photo supplied by Matt Firor at Zenimax of the EU datacenter:

    b4627d3fbe9ce01a1024518bd4029acc.jpg

    They forgot to strip the EXIF properties from the image, you can see it was taken in February:

    http://regex.info/exif.cgi?imgurl=http://static.elderscrollsonline.com/assets/img/cms/media/blogs/b4627d3fbe9ce01a1024518bd4029acc.jpg

    You can also see the location of the datacenter in Frankfurt.
    Lol, good find >_<. Although at least we have a rough estimate now of when it will be moved. Mind you, I will not resub till it has moved, because I am not willing to play and get extremely frustrated because I am unable to block.

  • murklor007neb18_ESO
    Which means... The EU datacentre is a complete lie. They say that its going to up in the summer and then provide us with a picture from february to "prove" it exist and is being "worked on" now.

    They probably stopped working on it in february as well.
  • GossiTheDog
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    Which means... The EU datacentre is a complete lie. They say that its going to up in the summer and then provide us with a picture from february to "prove" it exist and is being "worked on" now.

    They probably stopped working on it in february as well.

    In fairness - that's probably the last picture they have.

    They definitely have 11 Class C subnets routed to equipment at that location in Frankfurt. Admittedly, how far they got after that point you'd have to speculate.

    My guess would be they plan to do most administration remotely from US office, and those employees are reassigned in other areas right now to try to get the base game stable.
  • GossiTheDog
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  • Ausare
    Ausare
    So they are removing Customer Support contract Jobs.
    It can be either 1) most of EU players have left or not creating tickets or
    2) cutting losses because they are too big.
    Well...
  • GossiTheDog
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    The recruitment announcement was here: http://www.siliconrepublic.com/careers/item/36173-job-anc-14

    I think ZOS are in trouble, basically. No wonder the customer service is shockingly poor.
  • Volla
    Volla
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    Saerydoth wrote: »
    The EU server is being moved to Frankfurt as soon as they get the datacenter there up and running. It's a rather large project, this isn't something like 2 guys throwing a computer in a truck and moving it.

    Basically, they had 2 choices, and I think they picked the best one.

    1) They could have delayed the launch of the EU server until the datacenter in Frankfurt was ready. They could've said "You can play on the NA server until then, but you won't be able to play those characters on the EU server when we launch it"

    2) What they actually did - they launched the EU server at the same time by temporarily locating it in the US datacenter, said the latency will be a bit worse, but you can play now, and when we get the Frankfurt datacenter up and running, you can still play all your characters.

    I think they made the right decision. They let the EU people play without having to wait, AND they get to keep their characters once everything is moved. Getting a datacenter up and running in another country is NOT an easy project, especially for a company that doesn't have offices all over the world.

    Bad planning if you ask me....
  • Daethz
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    Another thing about EU lag that iv noticed in my NA.
    Is this games Internet traffic, utilization, whatever, the data that has to be sent for multiplayer; seems to be worse or less optimized than any other game I have ever played including WoW, Swtor and so on.

    I live in Wisconsin, USA, play on NA server, I experience alot of delay, off and on each day is different, I sit at 60+fps at All times, but I have, and the maximum internet speed i can get in my area is "6mbps" which comes out to about 800kb/s download speed and even less upload speed.

    Yet i dont have issues on any other multiplayer game like i do on ESO.
    Waiting, and watching, for the return of Melee Weapons.
    -Subsidiary of The Fighters Guild
  • Jade1986
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    Just wow. That is disgraceful.

  • Jade1986
    Jade1986
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    Ausare wrote: »
    So they are removing Customer Support contract Jobs.
    It can be either 1) most of EU players have left or not creating tickets or
    2) cutting losses because they are too big.
    Well...
    The EU players are leaving BECAUSE THERE IS NO TRUE EU SERVER. They only have themselves to blame for this.

  • tordr86b16_ESO
    tordr86b16_ESO
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    "When it's ready" TM.

    [Moderator Note: Edited per our rules on Flaming]
    Edited by ZOS_UlyssesW on June 13, 2014 2:37PM
  • Caduryn
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    So no one understand the term:

    The workers at the facility in Rahoon are understood to have been hired on short-term contracts

    "Short-Term-Contracts" you understand?

    And Console got Delayed, so why keep People if they dont needed to support Console Players ??

    Every Company hires short-term-contracts for Release Times, and after that: byebye.

    So nothing new or surprise here.
  • Kingslayer
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    Daethz wrote: »
    Another thing about EU lag that iv noticed in my NA.
    Is this games Internet traffic, utilization, whatever, the data that has to be sent for multiplayer; seems to be worse or less optimized than any other game I have ever played including WoW, Swtor and so on.

    I live in Wisconsin, USA, play on NA server, I experience alot of delay, off and on each day is different, I sit at 60+fps at All times, but I have, and the maximum internet speed i can get in my area is "6mbps" which comes out to about 800kb/s download speed and even less upload speed.

    Yet i dont have issues on any other multiplayer game like i do on ESO.

    Dear lord where is your connection from? Bedrock?. Thats funny us brits moan how we are behind with some of us on 20mbps and theres some in the us on that low speed lol. I am on fiber optic and don't experience latency except within cyrodiil. But that is where i spend my time. Its Annoying as hell if this game was f2p i would be happy for it to stay in texas or wherever it is. but to pay and it still be there is annoying as hell, we should of all been on one server if it was staying.
  • Jade1986
    Jade1986
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    Caduryn wrote: »
    So no one understand the term:

    The workers at the facility in Rahoon are understood to have been hired on short-term contracts

    "Short-Term-Contracts" you understand?

    And Console got Delayed, so why keep People if they dont needed to support Console Players ??

    Every Company hires short-term-contracts for Release Times, and after that: byebye.

    So nothing new or surprise here.
    the short term contracts were said to be 6 months, not a few weeks, this is why people are a little peeved.

  • Heinzy
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    Veo wrote: »
    Official Information about this topic would be nice.

    Yep it would, but the "officials" that we speak to here probably do not work for ZoS. I'm quite sure their paychecks reads off something like so: Personal Touch Care Group.
  • Reykice
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    Hi, folks. As Game Director Matt Firor recently stated in this article, we still plan on moving the EU server, though we do not have an exact timeline to share. We are going to continue evaluating when the best time to migrate the servers is and will be sure to provide our players with an update when we can. In the meantime, we appreciate your patience.

    "evaluating when the best time to migrate the servers is" well i think for the players that time is now. For ZOS who knows... maybe never.
  • Cogo
    Cogo
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    Sigh.

    The EU server will fully be in Frankfurt sometimes this summer. They already have one there. Is it some reason to be so mistrusting?

    There is technical reasons to keep the servers at the same physical locations regarding core game mechanic problems like the Group lag bug.

    Yell at me all you want, but I guess somewhere in July. Dont care really. I can play just fine, and when the group lag bug is fixed, I will invade Cyrodiil.

    I live in Sweden, play on DESKTOP with proper hardware setup. And an ISP that doesnt suck.
    Oghur Hatemachine, Guild leader of The Nephilim - EU Megaserver
    Orc Weapon Specialist and Warchief of the Ebonheart Pact - Trueflame Cyrodiil War Campaign
    Guildsite: The Nephilim

    "I don't agree with what you are saying, but I'll defend to the death your right to say it"
    -Voltaire

    "My build? Improvise, overcome and adapt!"
  • murklor007neb18_ESO
    Cogo wrote: »
    Sigh.

    The EU server will fully be in Frankfurt sometimes this summer. They already have one there. Is it some reason to be so mistrusting?
    Errr... Yes? Its been months now with nothing but a vague "eeeh maybe later" comment every time we ask.

    But hell if I care anymore. All my guild friends have already left the game, a big reason being constant lag in Cyrodiil.
  • Cogo
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    I just came from Cyro. 20 man group....no lag.

    What they done something? I got a *** of exp!

    And I had same group lag bug as everyone else before.

    EU server comes this summer, they stated, not maybe later. Get your facts right.
    Oghur Hatemachine, Guild leader of The Nephilim - EU Megaserver
    Orc Weapon Specialist and Warchief of the Ebonheart Pact - Trueflame Cyrodiil War Campaign
    Guildsite: The Nephilim

    "I don't agree with what you are saying, but I'll defend to the death your right to say it"
    -Voltaire

    "My build? Improvise, overcome and adapt!"
  • Nazon_Katts
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    They'd rather speed up things, or there's plenty of folks in for a full refund.
    "You've probably figured that out by now. Let's hope so. Or we're in real trouble... and out come the intestines. And I skip rope with them!"
  • Wolfshead
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    laced wrote: »
    Hi, folks. As Game Director Matt Firor recently stated in this article, we still plan on moving the EU server, though we do not have an exact timeline to share. We are going to continue evaluating when the best time to migrate the servers is and will be sure to provide our players with an update when we can. In the meantime, we appreciate your patience.
    I do not understand why ZoS did not do it from the get go. Wildstar is doing it, and SWTOR did it. The excuse that "Zenimax is new to the mmo scene" just does not cut it, because so was Bioware, and they still did it from launch.

    Why is then that SWTOR have same downtime as the have in NA and why is it them when the post downtime time it is always in PST for i don't think the SWTOR game servers is in EU at all the are most like in NA for if the was in EU the would use GMT or BST which never use in SWTOR.
    If you find yourself alone, riding in green fields with the sun on your face, do not be troubled; for you are in Elysium, and you're already dead
    What we do in life, echoes in eternity
  • GossiTheDog
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    Wolfshead wrote: »
    laced wrote: »
    Hi, folks. As Game Director Matt Firor recently stated in this article, we still plan on moving the EU server, though we do not have an exact timeline to share. We are going to continue evaluating when the best time to migrate the servers is and will be sure to provide our players with an update when we can. In the meantime, we appreciate your patience.
    I do not understand why ZoS did not do it from the get go. Wildstar is doing it, and SWTOR did it. The excuse that "Zenimax is new to the mmo scene" just does not cut it, because so was Bioware, and they still did it from launch.

    Why is then that SWTOR have same downtime as the have in NA and why is it them when the post downtime time it is always in PST for i don't think the SWTOR game servers is in EU at all the are most like in NA for if the was in EU the would use GMT or BST which never use in SWTOR.

    They're administered remotely by staff in North America.
  • Jade1986
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    Cogo wrote: »
    Sigh.

    The EU server will fully be in Frankfurt sometimes this summer. They already have one there. Is it some reason to be so mistrusting?

    There is technical reasons to keep the servers at the same physical locations regarding core game mechanic problems like the Group lag bug.

    Yell at me all you want, but I guess somewhere in July. Dont care really. I can play just fine, and when the group lag bug is fixed, I will invade Cyrodiil.

    I live in Sweden, play on DESKTOP with proper hardware setup. And an ISP that doesnt suck.
    lol, post a screenshot of your resource manager, and a pingtest to Austin texas to prove where you live, and maybe I will believe you that you are not lagging, more likely, you are simply used to lagging. Also, your rig has 0 to do with latency. Frame rate, yes, but latency, no.

    Edited by Jade1986 on June 20, 2014 11:28PM
  • Jade1986
    Jade1986
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    Wolfshead wrote: »
    laced wrote: »
    Hi, folks. As Game Director Matt Firor recently stated in this article, we still plan on moving the EU server, though we do not have an exact timeline to share. We are going to continue evaluating when the best time to migrate the servers is and will be sure to provide our players with an update when we can. In the meantime, we appreciate your patience.
    I do not understand why ZoS did not do it from the get go. Wildstar is doing it, and SWTOR did it. The excuse that "Zenimax is new to the mmo scene" just does not cut it, because so was Bioware, and they still did it from launch.

    Why is then that SWTOR have same downtime as the have in NA and why is it them when the post downtime time it is always in PST for i don't think the SWTOR game servers is in EU at all the are most like in NA for if the was in EU the would use GMT or BST which never use in SWTOR.
    SWTOR servers for EU are located in Ireland, I have a whole 30 ms lag to them, instead of the 180 - 300 ms lag to the ones in the US.
  • Jade1986
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    So, I cant help but notice this thread has gotten no love in almost a month, has there been ANY news on the subject? Specific dates? Anything?
  • Arkadius
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    laced wrote: »
    So, I cant help but notice this thread has gotten no love in almost a month, has there been ANY news on the subject? Specific dates? Anything?

    Latest news is from here: elderscrollsonline.com/en-us/news/post/2014/07/08/the-road-ahead---july-8
    EU Megaserver Update

    We’re getting closer and closer to being able to announce a specific date for the migration of the EU Megaserver to our Frankfurt data center. As I type this, it looks like the move will happen during either the last week of July or the first week of August. This is obviously a delicate operation, and we have to make sure that everything is up and running and that all character data is transferred successfully. We are taking the time to do it right.
  • Auric_ESO
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    they are down to a 2 week window. which is likely 2-3weeks from now. Its darn close now.
    "The purpose of training is to tighten up the slack, toughen the body, and polish the spirit." Morihei Ueshiba
  • Zolyok
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    They didn't say a single word about EU server at quake con :confused:
  • Jade1986
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    Well, looks like it will be just in time because my sub runs out then. MAybe I will renew it.
  • ArconSeptim
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    You look to your right you see one way, you look to your left you see another!
    <<.<< >>.>>
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