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https://forums.elderscrollsonline.com/en/discussion/668861
• PC/Mac: No maintenance – November 18
• ESO Store and Account System for maintenance – November 19, 9:00AM EST (14:00 UTC) - 6:00PM EST (23:00 UTC)
• PlayStation®: EU megaserver for maintenance – November 19, 23:00 UTC (6:00PM EST) - November 20, 17:00 UTC (12:00PM EST)
https://forums.elderscrollsonline.com/en/discussion/668861
Bank Account Being Charged?
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Daviiid_ESO✭✭✭Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »
Why i need "check with parents, guardians or maybe a good friend and see if they can help you" If I bought the game and I can not play it on stupid reasonsForss_Davidb16_ESO wrote: »I understand your frustration, but as I said, check with parents, guardians or maybe a good friend and see if they can help you.
Because they might be able to help you with a valid payment method. The authorization is probably there because of legal reasons (in regard to the physical copies especially.) However I agree that it shouldn't be for the full amount, since a normal CC verification should suffice.
There are no legal reasons why they need to
A) Force you to set up a subscription plan ahead of time in order to access the 30 days of game time you already purchased with your copy of the game
and
B ) Charge a pre-auth at all much less the ENTIRE sub fee
I get that you don't agree with this either, but trying to come up with fictional excuses for ZoS' behavior is not helping the situation. I understand that you are just trying to help but please stop excusing ZoS for this.
There could be legal reasons to protect themselves as I stated previously (since a majority of subscription models in MMO's has done this.) As well as the marketing reasons I stated.
Do you really feel that this is something that is done without ANY reason, when it's been a part of the majority of MMO subscription models?
I feel that they are making a bad business decision that will, and has, severely impacted the trust they have with their customers and will, has, hurt them financially now and in the long run.
It is not OK to charge the full sub amount, up to $80, as a pre-auth. There is no legal or marketing reason (unless you actually like bad PR) to charge more than $1 for a pre-auth. Charging $1 circumvents any fraud issues you are talking about.
We all know the predatory practices these sub models have built in by forcing you to set up a recurring sub and we have accepted it. It is not acceptable, nor is it excusable (as you somehow think it is) to charge the entire sub fee just to access the game time you have already purchased.
When you buy the game you pay for the first 30 days of game time (they call it free but it's actually baked into the box price). Placing a barrier of entry to that 30 days of game time is at best unethical. However, as MMO players, we have come to accept the standard $1 pre auth charge and being forced to set up a subscription in order to access it.
Again, I ask you to stop excusing ZoS and their actions. Whether this was their intent or not does not matter, only that this is what they are doing and, as usual, they are completely ignoring the issue hoping it will go away. Another terrible business practice that will, and has, hurt them financially.
I understand you do not agree with charging the full amount, you continue to say than and than continue to reply to posts not even acknowledging that that is what people are upset about and excusing ZoS and their shady behavior.
What you seem to be thinking is that I'm excusing ZoS for charging the full amount. I'm not, and would like to see this fixed as much as anyone else in here. I'm here to calm down the *** and clarify to people that AUTHORIZATION is common(not for the full amount), and that Zenimax isn't stealing peoples money. There's no point in riling people up making it worse. A CSR can't just go change this themselves, so I hope as much as anyone else here that it will be fixed ASAP, but for that to happen they will need some time to gather the responsible people. It's not a press of a button.
A lot of people seem to have twisted views upon the matter here, which I'm trying to clear up (for example people thinking that Zeni gets the money and will keep it, or just general BS that pre-auth has never happened before.)Edited by Daviiid_ESO on April 6, 2014 2:11PM0 -
I had a valid card when i paid for the game so why am i sitting in a queue to set up a subscription plan that will charge me for validation when my card was valid when i bought it?3 -
Daviiid_ESO✭✭✭darkscorpiondragon1 wrote: »I had a valid card when i paid for the game so why am i sitting in a queue to set up a subscription plan that will charge me for validation when my card was valid when i bought it?
You're sitting in the queue because you didn't do it earlier, before everyone wanted to do it at the same time.0 -
Christophetes wrote: »So basically, because I only have about $12 in my bank (I'm between paydays), I'm not going to be able to play the game I ALREADY PAID FOR until next week when I have enough to cover the authorization?
What kind of nonsense is this!?
Same here, and totally agree.
>i've spent 55 euro for the game
>now i can't play it cause i need other 13 euro in my card
>i must recharge my card (1.5 euro of commission, and i can't do it now)
>and they probably will charge another euro to check the payment
Total:
- 2.5 euro wasted
- can't play till i can recharge
Great work....
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Daviiid_ESO✭✭✭agvipostab16_ESO wrote: »Christophetes wrote: »So basically, because I only have about $12 in my bank (I'm between paydays), I'm not going to be able to play the game I ALREADY PAID FOR until next week when I have enough to cover the authorization?
What kind of nonsense is this!?
Same here, and totally agree.
>i've spent 55 euro for the game
>now i can't play it cause i need other 13 euro in my card
>i must recharge my card (1.5 euro of commission, and i can't do it now)
>and they probably will charge another euro to check the payment
Total:
- 2.5 euro wasted
- can't play till i can recharge
Great work....
If you read the first post you can see that they're helping people with billing issues. Contact support. There's a phone option where they'll call you. Remember to stay calm and polite and it will work out.0 -
Forss_Davidb16_ESO wrote: »darkscorpiondragon1 wrote: »I had a valid card when i paid for the game so why am i sitting in a queue to set up a subscription plan that will charge me for validation when my card was valid when i bought it?
You're sitting in the queue because you didn't do it earlier, before everyone wanted to do it at the same time.
Yes. but why the hell, do i need to validate the card again when i used a card to pay for the game before release? they got my money then, why the hell get more on release?
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mroz123✭This is really funny. Imagine I'am going to buy a new car and they say I'll need a gas to run a car, but they'll give me a 5 liters for free. So I go to the car vendor and buy the car. Now my car is sitting there with empty gas tank and they'll give me that free gas only if I go to the gas station and bring them another full canister to show them I am able to buy a gas for that car in the future. Absurd!6
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Daviiid_ESO✭✭✭darkscorpiondragon1 wrote: »Forss_Davidb16_ESO wrote: »darkscorpiondragon1 wrote: »I had a valid card when i paid for the game so why am i sitting in a queue to set up a subscription plan that will charge me for validation when my card was valid when i bought it?
You're sitting in the queue because you didn't do it earlier, before everyone wanted to do it at the same time.
Yes. but why the hell, do i need to validate the card again when i used a card to pay for the game before release? they got my money then, why the hell get more on release?
This has been discussed 70+ times in this thread already, without any agreement. There's no official word on WHY, but assumptions. If you'd like to check that out you should backtrack in the thread a bit. Just to make it clear, they wont actually get the money of the authorization. It will be set to pending for a short while then released again (apparantly instantly in EU, longer for some people in the US.) It's annoying I know, and it's not right that they're doing it for the full amount, even if it's such a short period of time.0 -
Forss_Davidb16_ESO wrote: »If you read the first post you can see that they're helping people with billing issues. Contact support. There's a phone option where they'll call you. Remember to stay calm and polite and it will work out.
I live in a country not officially 'supported' (different from england, germany, france), and even if i've learn some english i can't manage a telephone discussion with their support centre.
And btw, is ridiculous that all people with my issue need to do this...
I'll wait, no problem is only a game, who cares. But they really have set up this thing in the worst way possible.
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Daviiid_ESO✭✭✭agvipostab16_ESO wrote: »Forss_Davidb16_ESO wrote: »If you read the first post you can see that they're helping people with billing issues. Contact support. There's a phone option where they'll call you. Remember to stay calm and polite and it will work out.
I live in a country not officially 'supported' (different from england, germany, france), and even if i've learn some english i can't manage a telephone discussion with their support centre.
And btw, is ridiculous that all people with my issue need to do this...
I'll wait, no problem is only a game, who cares. But they really have set up this thing in the worst way possible.
Then send them a mail. Otherwise if you feel you can speak enough English to talk to them about it I suggest leaving your number there anyway for them to call, since they're there to help, it's worth a try. What country would that be by the way? The list of supported phone countries is huge afaik.
Yes it's ridiculous, I hope it will be fixed on monday.0 -
Cormoran✭✭Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »
Why i need "check with parents, guardians or maybe a good friend and see if they can help you" If I bought the game and I can not play it on stupid reasonsForss_Davidb16_ESO wrote: »I understand your frustration, but as I said, check with parents, guardians or maybe a good friend and see if they can help you.
Because they might be able to help you with a valid payment method. The authorization is probably there because of legal reasons (in regard to the physical copies especially.) However I agree that it shouldn't be for the full amount, since a normal CC verification should suffice.
There are no legal reasons why they need to
A) Force you to set up a subscription plan ahead of time in order to access the 30 days of game time you already purchased with your copy of the game
and
B ) Charge a pre-auth at all much less the ENTIRE sub fee
I get that you don't agree with this either, but trying to come up with fictional excuses for ZoS' behavior is not helping the situation. I understand that you are just trying to help but please stop excusing ZoS for this.
There could be legal reasons to protect themselves as I stated previously (since a majority of subscription models in MMO's has done this.) As well as the marketing reasons I stated.
Do you really feel that this is something that is done without ANY reason, when it's been a part of the majority of MMO subscription models?
I've not been through an authorisation on ANY MMO I've ever subbed to. Either I've been exceedingly lucky or you're overstating yourself saying it's a majority.Cormoran Venim, level 6 Nightblade, Ebonheart Pact2 -
justicedudleyb14_ESO wrote: »This is what I got from a support ticket that I sent it:In regard to your 30 days in game time, unfortunately the way the payment system works the card in which you decide to use to debit further payments from needs to be in credit of minimal 20 dollars I believe, the money is temporarily deducted but replaced within the next 5 - 10 minutes.
It is a security check to ensure the card is valid. I know this can be a pain but it's something that unfortunately is out of our hands.
5-10 minutes? For some banks yes. But both mine hold the funds for about five days. If I buy something in the store it isn't a big deal because the charge goes out anyway. But here it is simply because people are waiting for their money they didn't know would be held to come back.
Edited by BlessedBySanguine on April 6, 2014 2:36PM0 -
Daviiid_ESO✭✭✭Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »
Why i need "check with parents, guardians or maybe a good friend and see if they can help you" If I bought the game and I can not play it on stupid reasonsForss_Davidb16_ESO wrote: »I understand your frustration, but as I said, check with parents, guardians or maybe a good friend and see if they can help you.
Because they might be able to help you with a valid payment method. The authorization is probably there because of legal reasons (in regard to the physical copies especially.) However I agree that it shouldn't be for the full amount, since a normal CC verification should suffice.
There are no legal reasons why they need to
A) Force you to set up a subscription plan ahead of time in order to access the 30 days of game time you already purchased with your copy of the game
and
B ) Charge a pre-auth at all much less the ENTIRE sub fee
I get that you don't agree with this either, but trying to come up with fictional excuses for ZoS' behavior is not helping the situation. I understand that you are just trying to help but please stop excusing ZoS for this.
There could be legal reasons to protect themselves as I stated previously (since a majority of subscription models in MMO's has done this.) As well as the marketing reasons I stated.
Do you really feel that this is something that is done without ANY reason, when it's been a part of the majority of MMO subscription models?
I've not been through an authorisation on ANY MMO I've ever subbed to. Either I've been exceedingly lucky or you're overstating yourself saying it's a majority.
Swtor, AoC, DC:U, WoW (supposedly before b.net merge), even back to Meridian 59 are the ones I know of. More have been stated by others throughout the thread. And what I was talking about is when they had their respective subscription models, not when they went free to play.
Even when buying a pair of pants at a retailer your card goes through an authorization process. But in this case where you're buying something that shouldn't be charged until a month after, it is definitely flawed.Edited by Daviiid_ESO on April 6, 2014 2:38PM0 -
Cormoran✭✭Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »
Why i need "check with parents, guardians or maybe a good friend and see if they can help you" If I bought the game and I can not play it on stupid reasonsForss_Davidb16_ESO wrote: »I understand your frustration, but as I said, check with parents, guardians or maybe a good friend and see if they can help you.
Because they might be able to help you with a valid payment method. The authorization is probably there because of legal reasons (in regard to the physical copies especially.) However I agree that it shouldn't be for the full amount, since a normal CC verification should suffice.
There are no legal reasons why they need to
A) Force you to set up a subscription plan ahead of time in order to access the 30 days of game time you already purchased with your copy of the game
and
B ) Charge a pre-auth at all much less the ENTIRE sub fee
I get that you don't agree with this either, but trying to come up with fictional excuses for ZoS' behavior is not helping the situation. I understand that you are just trying to help but please stop excusing ZoS for this.
There could be legal reasons to protect themselves as I stated previously (since a majority of subscription models in MMO's has done this.) As well as the marketing reasons I stated.
Do you really feel that this is something that is done without ANY reason, when it's been a part of the majority of MMO subscription models?
I've not been through an authorisation on ANY MMO I've ever subbed to. Either I've been exceedingly lucky or you're overstating yourself saying it's a majority.
Swtor, AoC, DC:U, WoW (supposedly before b.net merge), even back to Meridian 59 are the ones I know of. More have been stated by others throughout the thread. And what I was talking about is when they had their respective subscription models, not when they went free to play.
Of those you've mentioned I've played SWTOR and DCUO, Neither did an authorisation check on me.
Cormoran Venim, level 6 Nightblade, Ebonheart Pact1 -
So I just found out about this whilst in the process of setting up my subscription.
I didn't expect any issue as I have never, in 15 years of PC gaming, had to cough up a minimum full months sub upfront (whether it be temporariliy or not is of little significance in this matter), just to gain access to which I have already paid for.
This was not specified at the time of purchase and the page still reads:
Please Note: * This product requires a paid for subscription after the first 30 days of gameplay. Time Cards are available separately.
Key word here being AFTER.
As I'm well within my rights to request a refund from the etailer; but clearly you (ZOS) did not inform them about this or it would have said so right there on the product page.
It's hardly fair that another company must now refund me for your mistake/blatant attempt to reap interest.
I can't afford to be hit with overcharge fees because of your incomopetance/greed.
/end rant.5 -
Daviiid_ESO✭✭✭Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »
Why i need "check with parents, guardians or maybe a good friend and see if they can help you" If I bought the game and I can not play it on stupid reasonsForss_Davidb16_ESO wrote: »I understand your frustration, but as I said, check with parents, guardians or maybe a good friend and see if they can help you.
Because they might be able to help you with a valid payment method. The authorization is probably there because of legal reasons (in regard to the physical copies especially.) However I agree that it shouldn't be for the full amount, since a normal CC verification should suffice.
There are no legal reasons why they need to
A) Force you to set up a subscription plan ahead of time in order to access the 30 days of game time you already purchased with your copy of the game
and
B ) Charge a pre-auth at all much less the ENTIRE sub fee
I get that you don't agree with this either, but trying to come up with fictional excuses for ZoS' behavior is not helping the situation. I understand that you are just trying to help but please stop excusing ZoS for this.
There could be legal reasons to protect themselves as I stated previously (since a majority of subscription models in MMO's has done this.) As well as the marketing reasons I stated.
Do you really feel that this is something that is done without ANY reason, when it's been a part of the majority of MMO subscription models?
I've not been through an authorisation on ANY MMO I've ever subbed to. Either I've been exceedingly lucky or you're overstating yourself saying it's a majority.
Swtor, AoC, DC:U, WoW (supposedly before b.net merge), even back to Meridian 59 are the ones I know of. More have been stated by others throughout the thread. And what I was talking about is when they had their respective subscription models, not when they went free to play.
Of those you've mentioned I've played SWTOR and DCUO, Neither did an authorisation check on me.
DCUO did at release.
SWTOR as well. Google it and you will find relevant results.
And add AION to that list. Possibly warhammer as well, not sure about that one though.Edited by Daviiid_ESO on April 6, 2014 2:45PM0 -
Raubrey✭✭✭If you go to the store and have to stand in line for an hour do you consider the store understaffed to meet demand or do you blame the customer?
And seriously, I thought ZoS had a bigger cashier line then this. I took a screenshot of the queue. You can't make this stuff up:
The stuff being the whole pay-for-a-free-month-authorization-can't-login-funds-on-hold debacle.
And I can access the game...which I'm one of the lucky ones. Calling my bank tomorrow if my surprise authorization payment which I made on the 5th is still in pending status though.
Edit: Additionally, customer service has not responded for several hours now.Edited by Raubrey on April 6, 2014 3:04PM0 -
McLawry✭gimmetheloot wrote: »So I just found out about this whilst in the process of setting up my subscription.
I didn't expect any issue as I have never, in 15 years of PC gaming, had to cough up a minimum full months sub upfront (whether it be temporariliy or not is of little significance in this matter), just to gain access to which I have already paid for.
This was not specified at the time of purchase and the page still reads:
Please Note: * This product requires a paid for subscription after the first 30 days of gameplay. Time Cards are available separately.
Key word here being AFTER.
As I'm well within my rights to request a refund from the etailer; but clearly you (ZOS) did not inform them about this or it would have said so right there on the product page.
It's hardly fair that another company must now refund me for your mistake/blatant attempt to reap interest.
I can't afford to be hit with overcharge fees because of your incomopetance/greed.
/end rant.
Nice find. The wording is probably legally legit, but to phrase such an important piece of information like that is just down right shady if you ask me.0 -
deef85b16_ESO wrote: »
Thanks, and will my account and characters still be there, when I continue after a few months ?
I asked that too. They told me there is no limit at this time for how long your characters can be inactive. They will be there.
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Daviiid_ESO✭✭✭Forss_Davidb16_ESO wrote: »
Excuses? People are saying that pre-auth has never been done before, which is completely wrong. That it's done by the full amount is unusual, and shouldn't be as it is.Edited by Daviiid_ESO on April 6, 2014 3:16PM0 -
Cutekhaos✭✭✭Okay so there is a pending charge on my CC for which I was aware of, my CC company AMEX posted this disclaimer above the pending charges:
Your Pending Charges are temporary and subject to change.Only Posted Transactions can be disputed. Pending charges are purchases or pre-authorizations that have not been posted to your account yet. For example, a hotel may pre-authorize an amount at check-in, then submit the final charges at check out. Only the final charge will increase your Outstanding Balance or accrue interest.
And this was the email I got from ZoS:
Greetings Cutekhaos (Name redacted for privacy),
Congratulations you registered your retail edition of the Digital Standard Edition of the game and activation of your subscription plan. Get ready to begin your adventures in Tamriel!
Below are the details of your transaction and subscription. As a friendly reminder, you may now play for 30 days without charge and then your subscription will begin. If you cancel your subscription during those 30 days you will not be charged.
Transaction Receipt
Name: (Redacted for privacy)
Order #: *************** Card Number: American Express ****
Digital Standard Edition - KeyCode: ******************
Total $0.00 USD
Subscription Information
You have selected the following subscription plan:
180 Day Subscription
$77.94 USD every 180 days
When your account runs out of Game Time, you will be automatically billed $77.94 + applicable taxes for another 180 days of game time. We will charge your payment method ( Credit Card: American Express ending in **** )
Additional Information
By redeeming your product code today, which includes an initial 30 days of game play, you have acknowledged that this game requires you to enter into a paid subscription plan. After your initial 30 days of included access, you will be charged for a recurring subscription in accordance with the plan selected above, subject to cancellation by you at any time. No refunds or credits for partial months.
* This confirms that you authorize us to initiate recurring payment transactions for your subscription using the payment information and card or account listed above and that we may use this information to process payments for your 180 day subscription.
You may update or cancel your subscription at any time by logging into your Manage Subscription page in your Elder Scrolls Online account.
My account will actually be billed on May 6th for the subscription plan that I selected, after my 30 days. Should I decide to change my mind I have until May 5 to cancel to avoid being charged. Now obviously this doesn't apply to game cards or a pre-paid card. Those are funded differently. This is dare I say it a US purchase, so this could apply differently to those in other countries. Hope this helps anyone that is waiting to process, good luck to all and see you in game.
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Absynthe✭✭I played SWTOR from launch with pre-paid game time. There was no authorization requirement.Leonine Tigeress0 -
Daviiid_ESO✭✭✭ProsaicProse wrote: »I played SWTOR from launch with pre-paid game time. There was no authorization requirement.
Google "swtor free month credit card" and you'll find results that say otherwise. Maybe it differed between EU and US, I don't know. But it has been applied for swtor, even if they changed it or not.
If you mean pre-paid game time as in game-cards you bought seperately, that applies as an authorization as well, just as in this case.Edited by Daviiid_ESO on April 6, 2014 3:06PM0 -
Cormoran✭✭Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »
Why i need "check with parents, guardians or maybe a good friend and see if they can help you" If I bought the game and I can not play it on stupid reasonsForss_Davidb16_ESO wrote: »I understand your frustration, but as I said, check with parents, guardians or maybe a good friend and see if they can help you.
Because they might be able to help you with a valid payment method. The authorization is probably there because of legal reasons (in regard to the physical copies especially.) However I agree that it shouldn't be for the full amount, since a normal CC verification should suffice.
There are no legal reasons why they need to
A) Force you to set up a subscription plan ahead of time in order to access the 30 days of game time you already purchased with your copy of the game
and
B ) Charge a pre-auth at all much less the ENTIRE sub fee
I get that you don't agree with this either, but trying to come up with fictional excuses for ZoS' behavior is not helping the situation. I understand that you are just trying to help but please stop excusing ZoS for this.
There could be legal reasons to protect themselves as I stated previously (since a majority of subscription models in MMO's has done this.) As well as the marketing reasons I stated.
Do you really feel that this is something that is done without ANY reason, when it's been a part of the majority of MMO subscription models?
I've not been through an authorisation on ANY MMO I've ever subbed to. Either I've been exceedingly lucky or you're overstating yourself saying it's a majority.
Swtor, AoC, DC:U, WoW (supposedly before b.net merge), even back to Meridian 59 are the ones I know of. More have been stated by others throughout the thread. And what I was talking about is when they had their respective subscription models, not when they went free to play.
Of those you've mentioned I've played SWTOR and DCUO, Neither did an authorisation check on me.
DCUO did at release.
SWTOR as well. Google it and you will find relevant results.
I don't have to google it, both my paypal and bank histories show no authorisation checks from them.
Cormoran Venim, level 6 Nightblade, Ebonheart Pact1 -
What do I do? I have no money on my account because I bought TESO last month and now I can't play whole weekend? WTF is this BS. I want paid already and can't even play. This is pure scam...
Think yourself lucky, I would need to wait two weeks until I could play again, people getting paid at the month end will need to wait three.
People paying now will be making them millions in interest alone.0 -
Daviiid_ESO✭✭✭Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »
Why i need "check with parents, guardians or maybe a good friend and see if they can help you" If I bought the game and I can not play it on stupid reasonsForss_Davidb16_ESO wrote: »I understand your frustration, but as I said, check with parents, guardians or maybe a good friend and see if they can help you.
Because they might be able to help you with a valid payment method. The authorization is probably there because of legal reasons (in regard to the physical copies especially.) However I agree that it shouldn't be for the full amount, since a normal CC verification should suffice.
There are no legal reasons why they need to
A) Force you to set up a subscription plan ahead of time in order to access the 30 days of game time you already purchased with your copy of the game
and
B ) Charge a pre-auth at all much less the ENTIRE sub fee
I get that you don't agree with this either, but trying to come up with fictional excuses for ZoS' behavior is not helping the situation. I understand that you are just trying to help but please stop excusing ZoS for this.
There could be legal reasons to protect themselves as I stated previously (since a majority of subscription models in MMO's has done this.) As well as the marketing reasons I stated.
Do you really feel that this is something that is done without ANY reason, when it's been a part of the majority of MMO subscription models?
I've not been through an authorisation on ANY MMO I've ever subbed to. Either I've been exceedingly lucky or you're overstating yourself saying it's a majority.
Swtor, AoC, DC:U, WoW (supposedly before b.net merge), even back to Meridian 59 are the ones I know of. More have been stated by others throughout the thread. And what I was talking about is when they had their respective subscription models, not when they went free to play.
Of those you've mentioned I've played SWTOR and DCUO, Neither did an authorisation check on me.
DCUO did at release.
SWTOR as well. Google it and you will find relevant results.
I don't have to google it, both my paypal and bank histories show no authorisation checks from them.
That'd be because it was several years ago. Authorization transactions shouldn't remain either, at least not from my experience. The times I've been hit with a longer standing authorization pending, it dissapears from my bank history once it's cleared. This may also differ from bank to bank.
I brought up the google point since it points to the fact that this was indeed a part of their subscription system.0 -
Absynthe✭✭@Forss_Davidb16_ESO Not sure what you are talking about.. I play free for a month, then added a Game Time card. o.oLeonine Tigeress0
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Daviiid_ESO✭✭✭gimmetheloot wrote: »What do I do? I have no money on my account because I bought TESO last month and now I can't play whole weekend? WTF is this BS. I want paid already and can't even play. This is pure scam...
Think yourself lucky, I would need to wait two weeks until I could play again, people getting paid at the month end will need to wait three.
People paying now will be making them millions in interest alone.
Making them interest? No interest is made, since the transaction is pending and not actually transferred to Zenimax in any way. It's "reserved" in your bank until the transaction goes through, which it wont, since they're using at as an authorization. This authorization is confusing and annoying people to say the least due to them authorizing the full amount, but Zenimax doesn't earn any direct money by doing it.ProsaicProse wrote: »@Forss_Davidb16_ESO Not sure what you are talking about.. I play free for a month, then added a Game Time card. o.o
Then in that case it's odd because if you look it up they did indeed use this system and there are several threads about it on their forums. Maybe it was a regional thing for you in that case.Edited by Daviiid_ESO on April 6, 2014 3:16PM0 -
Cormoran✭✭Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »
Why i need "check with parents, guardians or maybe a good friend and see if they can help you" If I bought the game and I can not play it on stupid reasonsForss_Davidb16_ESO wrote: »I understand your frustration, but as I said, check with parents, guardians or maybe a good friend and see if they can help you.
Because they might be able to help you with a valid payment method. The authorization is probably there because of legal reasons (in regard to the physical copies especially.) However I agree that it shouldn't be for the full amount, since a normal CC verification should suffice.
There are no legal reasons why they need to
A) Force you to set up a subscription plan ahead of time in order to access the 30 days of game time you already purchased with your copy of the game
and
B ) Charge a pre-auth at all much less the ENTIRE sub fee
I get that you don't agree with this either, but trying to come up with fictional excuses for ZoS' behavior is not helping the situation. I understand that you are just trying to help but please stop excusing ZoS for this.
There could be legal reasons to protect themselves as I stated previously (since a majority of subscription models in MMO's has done this.) As well as the marketing reasons I stated.
Do you really feel that this is something that is done without ANY reason, when it's been a part of the majority of MMO subscription models?
I've not been through an authorisation on ANY MMO I've ever subbed to. Either I've been exceedingly lucky or you're overstating yourself saying it's a majority.
Swtor, AoC, DC:U, WoW (supposedly before b.net merge), even back to Meridian 59 are the ones I know of. More have been stated by others throughout the thread. And what I was talking about is when they had their respective subscription models, not when they went free to play.
Of those you've mentioned I've played SWTOR and DCUO, Neither did an authorisation check on me.
DCUO did at release.
SWTOR as well. Google it and you will find relevant results.
I don't have to google it, both my paypal and bank histories show no authorisation checks from them.
That'd be because it was several years ago. Authorization transactions shouldn't remain either, at least not from my experience. The times I've been hit with a longer standing authorization pending, it dissapears from my bank history once it's cleared. This may also differ from bank to bank.
I brought up the google point since it points to the fact that this was indeed a part of their subscription system.
I disagree, I think you're being disingenuous. Both of those show me my full payment histories. You're going off of "google". I'll take my banks word for it over your search engine.
Cormoran Venim, level 6 Nightblade, Ebonheart Pact2 -
TtT✭Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »Forss_Davidb16_ESO wrote: »
Why i need "check with parents, guardians or maybe a good friend and see if they can help you" If I bought the game and I can not play it on stupid reasonsForss_Davidb16_ESO wrote: »I understand your frustration, but as I said, check with parents, guardians or maybe a good friend and see if they can help you.
Because they might be able to help you with a valid payment method. The authorization is probably there because of legal reasons (in regard to the physical copies especially.) However I agree that it shouldn't be for the full amount, since a normal CC verification should suffice.
There are no legal reasons why they need to
A) Force you to set up a subscription plan ahead of time in order to access the 30 days of game time you already purchased with your copy of the game
and
B ) Charge a pre-auth at all much less the ENTIRE sub fee
I get that you don't agree with this either, but trying to come up with fictional excuses for ZoS' behavior is not helping the situation. I understand that you are just trying to help but please stop excusing ZoS for this.
There could be legal reasons to protect themselves as I stated previously (since a majority of subscription models in MMO's has done this.) As well as the marketing reasons I stated.
Do you really feel that this is something that is done without ANY reason, when it's been a part of the majority of MMO subscription models?
I've not been through an authorisation on ANY MMO I've ever subbed to. Either I've been exceedingly lucky or you're overstating yourself saying it's a majority.
Swtor, AoC, DC:U, WoW (supposedly before b.net merge), even back to Meridian 59 are the ones I know of. More have been stated by others throughout the thread. And what I was talking about is when they had their respective subscription models, not when they went free to play.
Of those you've mentioned I've played SWTOR and DCUO, Neither did an authorisation check on me.
DCUO did at release.
SWTOR as well. Google it and you will find relevant results.
I don't have to google it, both my paypal and bank histories show no authorisation checks from them.
That'd be because it was several years ago. Authorization transactions shouldn't remain either, at least not from my experience. The times I've been hit with a longer standing authorization pending, it dissapears from my bank history once it's cleared. This may also differ from bank to bank.
I brought up the google point since it points to the fact that this was indeed a part of their subscription system.
I disagree, I think you're being disingenuous. Both of those show me my full payment histories. You're going off of "google". I'll take my banks word for it over your search engine.
Whether others did the same or not, it is a ridiculous scheme.
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