20 hours of maintenance?
Maintenance for the week of March 17:
• PC/Mac: No maintenance – March 17
• Xbox: NA and EU megaservers for maintenance – March 19, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – March 19, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
• PC/Mac: No maintenance – March 17
• Xbox: NA and EU megaservers for maintenance – March 19, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – March 19, 6:00AM EDT (10:00 UTC) - 9:00AM EDT (13:00 UTC)
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Scarefish✭✭✭If you think this isn't typical then you haven't been playing this game enough. It's weird that they stopped extending every maintenance in the past 6 months. The worst thing is they don't compensate players but they still want a corporate FOMO-riddled game without honoring people trying to play it by the books.3 -
TaSheen✭✭✭✭✭
✭✭✭✭✭Juju_beans wrote: »
In a way, that's absolutely true! Major problem was the massive upgrade to this new machine from my nine-year old dinosaur (which, believe it or not, is sitting on my bench upstairs, still fully operational - and waiting for spring so it's warm enough up there to get around to installing the wifi dongle so I can access stuff over my network).
I am NEVER waiting 9 years to upgrade again. Daughter built this new machine for me, and is perfectly willing to do another new one in 4 years or so....______________________________________________________
"But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West
PC NA, PC EU (non steam)- four accounts, many alts....1 -
MysticalMoon346Soul ShrivenGrizzly_UK wrote: »So we lose out on yet another Daily Login Reward due to issues outside of player control (extended maintenance, server crashes, etc, etc) and players are asking if ZOS will do anything about that? Simple answer: No
ZOS never do anything about Daily Login Rewards that are missed due to extended maintenance, server crashes or any other reasons that are their responsibility. We recently had a huge server outage and lots of players were asking about the missed Daily Login Rewards which resulted in a response from ZOS about how they were focused on getting the servers back online first and maybe, once that was done, they might look into the possibility of doing something about the missed Daily Login Rewards. However, once the servers were back online ZOS simply said nothing more about the Daily Login Rewards we'd all missed out on and players never bothered asking about the missed Daily Login Rewards.
So this time we miss out on a free Riding Manual, well that's a useless *reward* for me because I've already got 40+ of each Riding Manual sitting in my Bank Vault unusable because all 20 of my characters have maximum Riding Skills! *shrug*
Asking about missed Daily Login Rewards due to extended maintenance, server crashes or something else that is beyond player control is simply a complete waste of time! ZOS will very rarely issue any sort of compensation for any reason that prevents players from actually logging in and playing the game! We'd have to be unable to play for multiple, consecutive days before ZOS would even consider actually giving out some sort of compensation!
Yes, from the player perspective it's not a good thing. But unless a few million players close their wallets and demand ZOS actually does something about missed Daily Login Rewards due to issues outside of player control then ZOS simply won't change!
That is not true... they DID compensate us for missed rewards. They enhanced the rewards for daily login the next month...
day one we got 1000 seals of endeavors ...instead of the norm...and day two we got 5 grand experience scrolls (150%xp) .. instead of the normal 1 or 2.
They also extended the eso plus trial for those who weren't already eso plus....
I'm just curious to know... what exactly is it that yall expect for "compensation"? I'm an ESO+ sub myself.... that's roughly .48 cents a day... so we will say .50 cents... they rewarded us with well over .50cents worth of items... what are yall expecting?3 -
Dojohoda✭✭✭✭✭
✭✭✭So...45 more minutes?Fan of playing magblade since 2015. (PC NA)
Might be joking in comments.
-->(((Cyrodiil)))<--0 -
DrogB✭✭MysticalMoon346 wrote: »It's crazy to me how entitled people can get because they miss a day of playing a game that we wouldn't even have if it wasn't for the people running it behind the scenes every single day. Anytime we ever have an encounter that messes with playtime etc they ALWAYS make up for it. Please tell me a single other game you can get on a forum and directly talk to a lead developer and actually get a response? Also, why would you be mad at someone doing their job. This is literally what they do as a job. They're working. I'm sure when they have to take the servers down for an even longer extended period of time it suck for then too! I'm sure alot of them are pulling overtime hours away from their families to get this game up and running. Also, it was brought to our attention a while back that they were having problems with DDOS attacks. When they take the servers down for this long it's in part for our protection. Do you want your information leaked bc of a single hacker? Or would you rather them take the servers down to do maintenance? So many act like this is an everyday occursnce. In the 3 plus years I've now been playing it's only ever been down THIS long maybe 3 times tops. Every other time is regular maintenance. I appreciate every single thing this development team does. They truly go above and beyond for us. They deserve praise not constant hate. What makes yall think that being hateful and rude will actually make them WANT to give back to us if something goes south. They're suffering too. It's not right. They're worried about making aure the entire game is working properly and everyone else is super mad they won't get their daily login that you know they're going to make up for in this case bc they always do. They can't help when this happens. But it's sad they can't get the support and praise they deserve. Thank you to the team from myself and many others. Yall go above and beyond for us and many of us are so grateful for it and you!
To add: many of yall talk about being disconnected constantly... most of us don't have that issue and if you do... I would suggest looking at other issues... maybe your setup? Idk... maybe try hardwiring? I've never ever had disconnect issues of that sort. The most I've had is rarely when I'm kicked I get a 307 error or whatever the number is trying to get back in but that hardly ever ever happens. Truly... most of us don't experience CONSTANT disconnect issues....
working in a development team I know what it means to have similar problems and I can't blame you but I also know that often for management reasons if there have been data leaks or much more dangerous problems, they invite silence so as not to receive further repercussions and economic and legal damages. I sincerely hope that this is not the case and I hope that they have taken every precaution and done everything possible to not create problems for anyone2 -
DigiAngel✭✭✭✭✭
✭...going to make a prediction: More maintenance notification in an hour....I hope I'm wrong though.2 -
Happy_Turtle wrote: »Note for those of you who are confused about time zones and the length of this outage:
EST IS NOT THE SAME AS UTC.
Yeah we get that... It's not the UTC that confused us it's that they didn't put a date behind "8PM" and then just put FEB 6TH in brackets for UTC. It made it read strange even if you know the difference.0 -
Scarefish✭✭✭I mean, the solution is fairly simple. If a substantial portion of the playerbase left, then they'd be forced to either do better to bring people back in or to shut the game down. That's the way corporations work.0
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MysticalMoon346Soul Shriven
The times reflected here are correct:- [EXTENDED] NA megaservers for maintenance – February 5, 12:00AM EST (5:00 UTC) - 8:00PM EST (February 6, 1:00 UTC)
- [EXTENDED] EU megaservers for maintenance – February 5, 5:00 UTC (12:00AM EST) - February 6, 1:00 UTC (February 5, 8:00PM EST)
- [EXTENDED] ESO Store and Account System for maintenance – February 5, 12:00AM EST (5:00 UTC) - 8:00PM EST (February 6, 1:00 UTC)
I just want to say... seeing all the rude and disrespectful comments yall get regarding the work you're having to do on the game really bothers me... you guys go above and beyond for us to not only make sure the game runs smoothly but to also make sure that our information as players is safe by doing constant upgrades and maintenance... I'm sure that seeing all the negative comments that yall do, makes working the overtime hours yall have to pull away from your own families makes the days this may happen even harder... just know so so many of us love this game and appreciate every single thing yall do for this community💖. I imagine that it can make things so much harder to have so many people just complaining and inserting their entitled opinions on a matter that's already stressful enough doesn't help. Yall do amazing to make sure this doesn't happen CONSTANTLY like some act like it does. Please just remember those of us who appreciate you all to no end on days like this!9 -
dehzr✭✭✭MysticalMoon346 wrote: »It's crazy to me how entitled people can get because they miss a day of playing a game that we wouldn't even have if it wasn't for the people running it behind the scenes every single day. Anytime we ever have an encounter that messes with playtime etc they ALWAYS make up for it. Please tell me a single other game you can get on a forum and directly talk to a lead developer and actually get a response? Also, why would you be mad at someone doing their job. This is literally what they do as a job. They're working. I'm sure when they have to take the servers down for an even longer extended period of time it suck for then too! I'm sure alot of them are pulling overtime hours away from their families to get this game up and running. Also, it was brought to our attention a while back that they were having problems with DDOS attacks. When they take the servers down for this long it's in part for our protection. Do you want your information leaked bc of a single hacker? Or would you rather them take the servers down to do maintenance? So many act like this is an everyday occursnce. In the 3 plus years I've now been playing it's only ever been down THIS long maybe 3 times tops. Every other time is regular maintenance. I appreciate every single thing this development team does. They truly go above and beyond for us. They deserve praise not constant hate. What makes yall think that being hateful and rude will actually make them WANT to give back to us if something goes south. They're suffering too. It's not right. They're worried about making aure the entire game is working properly and everyone else is super mad they won't get their daily login that you know they're going to make up for in this case bc they always do. They can't help when this happens. But it's sad they can't get the support and praise they deserve. Thank you to the team from myself and many others. Yall go above and beyond for us and many of us are so grateful for it and you!
To add: many of yall talk about being disconnected constantly... most of us don't have that issue and if you do... I would suggest looking at other issues... maybe your setup? Idk... maybe try hardwiring? I've never ever had disconnect issues of that sort. The most I've had is rarely when I'm kicked I get a 307 error or whatever the number is trying to get back in but that hardly ever ever happens. Truly... most of us don't experience CONSTANT disconnect issues....
Just commenting on the last paragraph: I think it is an exaggeration to a degree saying "CONSTANTLY disconnecting", but it would be fair to say these disconnects are more frequent compared to years prior. I say "constantly" in comparison to years prior, not actually all the time, just much more frequently. Everyone in end game trials and dungeons that I have met have said disconnects are much more frequent. Often times I encounter disconnects in instances, like dungeons and trials, and its usually multiple people at the same time. No ISP issues, kicked with "internal error has occurred". A lot of them in guild, running some of the most expensive setups, wired with sub 10 ping and 1GPS download. So, not sure exactly what is causing the disconnects, and haven't had any feedback to my knowledge from ZoS aside from a while ago when they were getting DDoS attacked. Are they still getting DDoS attacked? Maybe some transparency. Maybe its the database they are upgrading? Who knows.@ BEAR_406 - PC/NADPS: StamArcHealer: Nightblade - TemplarTank: DK - Necro - ArcGuild: Top Tier1 -
Samantha5422✭✭✭Thanks for the info DrogB. I'm in as wellPC NA. Arrived in Tamriel April 2017. CP2725+. 14 Characters. Housing addict.0 -
Grizzly_UK✭✭✭
Can't answer for others, but I don't expect anything at all, hence why I said "ZOS will very rarely issue any sort of compensation...". As for the "enhanced" rewards the following month, I didn't even notice that any of the rewards were "enhanced" in any way! *shrug* As for an extended ESO+ trial, that means absolutely nothing to me because I'm already paying for ESO+! Did they make a news post or anything about that? If they did then I obviously missed it! I very rarely bother with the forums anymore and I only glance at the news posts to see if there might be something of interest. I'm gonna take a wild guess that you're an NA server player? As for myself I'm an EU server player who endured years of server issues prior to the upgrades a few years back so I absolutely do not expect anything at all from ZOS for any reason! *shrug*MysticalMoon346 wrote: »
That is not true... they DID compensate us for missed rewards. They enhanced the rewards for daily login the next month...
day one we got 1000 seals of endeavors ...instead of the norm...and day two we got 5 grand experience scrolls (150%xp) .. instead of the normal 1 or 2.
They also extended the eso plus trial for those who weren't already eso plus....
I'm just curious to know... what exactly is it that yall expect for "compensation"? I'm an ESO+ sub myself.... that's roughly .48 cents a day... so we will say .50 cents... they rewarded us with well over .50cents worth of items... what are yall expecting?Elder Scrolls gaming since November 2002 (Morrowind, Oblivion, Skyrim & Elder Scrolls Online)1 -
SeaGtGruff✭✭✭✭✭
✭✭✭✭✭Launcher says NA servers are down for maintenance, but it let me log into PC EU, so I'm guessing PC NA should be soon.I've fought mudcrabs more fearsome than me!1 -
TaSheen✭✭✭✭✭
✭✭✭✭✭PC NA up also.______________________________________________________
"But even in books, the heroes make mistakes, and there isn't always a happy ending." Mercedes Lackey, Into the West
PC NA, PC EU (non steam)- four accounts, many alts....0 -
liliub17_ESO✭✭✭I just logged into both servers even though there's a maintenance msg. No problems. New Golden Pursuits are up, too. NOT newer-account friendly, in my opinion.0
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zenonuk✭✭
Just commenting on the last paragraph: I think it is an exaggeration to a degree saying "CONSTANTLY disconnecting", but it would be fair to say these disconnects are more frequent compared to years prior. I say "constantly" in comparison to years prior, not actually all the time, just much more frequently. Everyone in end game trials and dungeons that I have met have said disconnects are much more frequent. Often times I encounter disconnects in instances, like dungeons and trials, and its usually multiple people at the same time. No ISP issues, kicked with "internal error has occurred". A lot of them in guild, running some of the most expensive setups, wired with sub 10 ping and 1GPS download. So, not sure exactly what is causing the disconnects, and haven't had any feedback to my knowledge from ZoS aside from a while ago when they were getting DDoS attacked. Are they still getting DDoS attacked? Maybe some transparency. Maybe its the database they are upgrading? Who knows.
I would also agree with the follow-up.
I had no issues until the client update end of last year. I've posted in the other thread on this subject about my own investigations into the issues. I know another community member (LadyGP) has done a HUGE amount of investigation into these issues. I'm pretty confident that my disconnects, lag, and other issues are server side compounded by a badly behaved client ESO application unable to handle latency correctly. (The wait chain analysis suggest it's blocking its own threads, rather than behaving properly per modern coding standards.) I was lucky in that I didn't have the issue until recently... but to say it's (and is therefore) always the players' problem is inaccurate. Most of us (including myself) ARE hardwired on 1 gig connections over fibre. In my case, my investigations have demonstrated that all other AAA titles run fine, it's only ESO.
Ultimately, the issues are likely due to a combination of factors: the hardware, the drivers, the version of WIndows (or not, I know many people run it on Linux), and the physical connectivity... all of which in combination may trigger the issue. Was it the latest ESO client update that caused my problems, or the more recent Windows updates, or maybe even a driver update, or just more recent latency on the server which (until now) went unnoticed... who knows.
What we need, is not the pointing of fingers, but a concerted effort - contributed by everybody, lead by ZOS (which they are going to start in the survey they've talked about) to understand the true root cause.
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Scarefish✭✭✭I'm in too, but that doesn't mean that extended maintenance are suddenly less annoying. Many people would be at work by now and they don't get a chance to get their login bonus.1
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zenonuk✭✭I'm in too, but that doesn't mean that extended maintenance are suddenly less annoying. Many people would be at work by now and they don't get a chance to get their login bonus.
Like I said in a previous post, you get the SAME login bonus tomorrow. You're only missing out on the last bonus of the month - maybe some tel var, AP, or gold perhaps - they make those last 3 fairly consistent every month. If you do login EVERY day of the month, the do generally give a reward for the loss ... usually the benefit of EVERYONE.
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Scarefish✭✭✭
Like I said in a previous post, you get the SAME login bonus tomorrow. You're only missing out on the last bonus of the month - maybe some tel var, AP, or gold perhaps - they make those last 3 fairly consistent every month. If you do login EVERY day of the month, the do generally give a reward for the loss ... usually the benefit of EVERYONE.
2000 Tel Var Stones is a lot to be missing out on. Plus it hardly matters that they give better login bonuses the next month - everyone gets those. Even players who weren't impacted by maintenance at all.1 -
JoeCapricorn✭✭✭✭✭
✭Is this scheduled for tomorrow or did I literally log in when they switched them on? Because I'm in the game. o.oI simp for vampire lords and Glemyos Wildhorn0 -
coop500✭✭✭✭✭
✭✭✭JoeCapricorn wrote: »Is this scheduled for tomorrow or did I literally log in when they switched them on? Because I'm in the game. o.o
It's up, they're doneHoping for more playable races0 -
Four_Fingers✭✭✭✭✭
✭Store and website still down NA, painfully know cause I need to activate my new ESO linux install.
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