How does the GeForce lan mission work?

Guardian_Angel671 · January 7

ZOS_Kevin wrote: »

Guardian_Angel671 wrote: »

@ZOS_Kevin I put in a ticket about this also but not sure if I did it correctly. My ticket is 250107-000367 I think. I just tried again & no clue how it did. Is the event still going?

Just passed your ticket along to customer service. So they should be getting to it soon to assist.

Thanks a bunch

Your help is much appreciated.

Guardian_Angel671 · January 7

lol I restarted my PC & got my Diablo 4 reward from last night, now if they'd be sweet & cough up my ESO 1 lol.

licenturion · January 7

I put in a ticket as well and a screenshot of my playing time from GeForce.

Ticket number is 250107-002582

Highly appreciated.

Belegnole · January 7

@ZOS_Kevin

Submitted ticket 250107-002580 Thanks for your help.

Osvaldo promptly grabbed the ticket and resolved the issue. Please let his manager know that his help is appreciated.

Gwahiir · January 7

Got my mount from customer services, thanks for helping everyone with this @ZOS_Kevin 😄

coop500 · January 7

Also got my mount from customer service after Kevin assisted, thank you so much! And I'm sorry for being a menace today haha.

Kyip · January 7

Ticket 250107-002385

Melhadf · January 7

Same problem here, done the requirements (twice), the nvidia app says I've got the reward. I hit redeem in the nvidia app and it takes me to a page that asks for a code. At no point am I given a code.

My support ticket is 250107-003148 @ZOS_Kevin

edit: So the solution was to set Chrome as default, then the nvidia web page loads differently when the app connects to it and the redeem works. I immediately set firefox back as my default after, but I guess nvidia only tested on one browser.

Rishikesa108 · January 7

I've submitted a ticket N. 250107-002544.
I've played ESO for many hours during January 6th and 7th, entering through Geforce Experience. No reward to redeem for me ! I've asked help to support.
Please @ZOS_Kevin help me too. Thank you so much.

Grega · January 7

I’ve submitted ticket, requirements were met but no rewards. @ZOS_Kevin

Ticket 250107-003347

TheDutchChef · January 8

@ZOS_Kevin
Submitted ticket with ID: 250107-001493
Is there a chance this can be taken a look at to? It's for friend of mine

Thanks in advance! I tried multiple times with nvidia customer support but i got after 10 times 0% luck with them sadly

They just keep stubborn at saying "we got no keys good luck byeeee"

Thank you in advance!

vsrs_au · January 8

reazea wrote: »

How does the supply of pixels for a mount become "limited availability"?

This is making less and less sense the more I look into it.

The same way any product available for free via a promotion has limited availability. The fact that it's digital makes no difference. If a vendor offers unlimited free instances of a digital product, then obviously they'll lose money.

Vonnegut2506 · January 8

Adding my ticket number to the queue for @ZOS_Kevin

250106-003150

Vonnegut2506 · January 8

irswat wrote: »

There is a way to get the mount for people who bought the game through the store. Move the steam64_api.dll file from the zenimax game client folder and this will enable the Nvidia app to find your ESO launcher. Click play from nVidia app. This will open the eso launcher. Put the dll back in the folder and click play on the launcher, this will launch eso. Click play once more in Nvidia app and this will show the game as "running" on the launcher. Play for an hour and the redeem code should get added eventually. It worked for me and I purchased the game through eso website.

I tried that, and it still wouldn't recognize the launcher or ESO64.

MoonlightShadow · January 8

@ZOS_Kevin thanks for looking into this

Ticket #: 250106-003363

Grega · January 8

New ticket 250107-003376

@ZOS_Kevin @ZOS_CouchTato

ZoS agent told me to contact nvidia since they validated I qualify. NVIDIA support said I qualify but was not able to figure out why it’s not working.

So out of luck? 😩

McHina · January 8

Ticket #: 250107-003591

Thanks

GeForce NOW + Epic Game launcher

Grega · January 8

McHina wrote: »

Ticket #: 250107-003591

Thanks

Good luck, they just tell you to contact nvidia. And they just tell you tough luck.

This promo honestly is just so crappy. Not only they lock majority out, but even if you qualify it’s a dice roll 🤷‍♂️

Grega · January 8

Nice! Really cool promo, confirmed both by ZoS and NVIDIA to qualify, but this is a response. /s @ZOS_Kevin

RaikaNA · January 8

Feowyn13 wrote: »

Just to clarify; Did the people that did get the reward code actually stream their 50 minutes? Or just play for 50 minutes without streaming but launching the game from the Nvidia app?

I've played for over an hour but no redeemable rewards as of yet. Wondering if I did it wrong.

I didn't stream.. as of broadcasting my gameplay if that is what you're asking.

theskymoves · January 8

Just to show that the trouble ticket support responses from Nvidia are wildly inconsistent, here's what I got from them:

So the codes were limited and have run out (according to responses other people have gotten), but they also haven't even begun to send them out?

joergino · January 8

irswat wrote: »

There is a way to get the mount for people who bought the game through the store. Move the steam64_api.dll file from the zenimax game client folder and this will enable the Nvidia app to find your ESO launcher. Click play from nVidia app. This will open the eso launcher. Put the dll back in the folder and click play on the launcher, this will launch eso. Click play once more in Nvidia app and this will show the game as "running" on the launcher. Play for an hour and the redeem code should get added eventually. It worked for me and I purchased the game through eso website.

Thank you very much for this advice!
Since I have the nVidia app installed on my laptop, I tried this there and it did work indeed.
I have had the standalone launcher version of ESO for years now after abandoning Steam after a year or so, thus the app didn't see ESO. But removing the dll in question let the app find the game.

Thanks again for sharing this!

HippieTheGreat · January 8

Thank you for looking into this my ticket is :

250108-000423

Appreciate the help.

Kiyakotari · January 8

I did this a couple times over the weekend, even re-installed my Steam installation of ESO (I have the game through Steam, but I generally use the ESO launcher and just bypass Steam) to integrate with the NVIDIA App. I have an NVIDIA GTX in my computer. At this point, I'm kind of at a loss. I played for well over an hour each time.

Rastananana · January 8

250108-000512 please @ZOS_Kevin

PapaTankers · January 8

Kiyakotari wrote: »

I did this a couple times over the weekend, even re-installed my Steam installation of ESO (I have the game through Steam, but I generally use the ESO launcher and just bypass Steam) to integrate with the NVIDIA App. I have an NVIDIA GTX in my computer. At this point, I'm kind of at a loss. I played for well over an hour each time.

I had the same problem. In my case the problem was that I was logged on to different account on Nvidia app.
I logged on to an account that I had already claimed another thing on and voila. Had the code waiting for me.

Mathius_Mordred · January 8

*** *** ***, I'm so glad I didn't bother trying, not a very good mount anyway.

Roctan · January 8

@ZOS_Kevin

Same here, played over nvidia app and Epic Game launcher.
No mount or code or whatever.

Ticket: 250108-000665

Inspector_Miles · January 8

@ZOS_Kevin
My ticket: 250108-000699
Thanks.

Rishikesa108 · January 8

I got an answer from ESO support, but they asked me to follow the instructions that I've already followed. Then... I have to ask to Nvidia support. Why the ESO support is telling me like that, but other players got the mount from the ESO support? Please help me... thank you Kevin !

@ZOS_Kevin