How does the GeForce lan mission work?

irswat · January 7

There is a way to get the mount for people who bought the game through the store. Move the steam64_api.dll file from the zenimax game client folder and this will enable the Nvidia app to find your ESO launcher. Click play from nVidia app. This will open the eso launcher. Put the dll back in the folder and click play on the launcher, this will launch eso. Click play once more in Nvidia app and this will show the game as "running" on the launcher. Play for an hour and the redeem code should get added eventually. It worked for me and I purchased the game through eso website.

Shara_Wynn · January 7

ESO_player123 wrote: »

Shara_Wynn wrote: »

coop500 wrote: »

Balastar wrote: »

Do you have to play trough Geforce NOW or just launch the game in nvidia app?

Hell people using the app seem to have better luck than GeForce now. So if you can, I would do that.

How does one launch the game within the NVIDIA app without it automatically redirecting you through GeForce Now?

There is only the option to open GeForce Now to run the game...

Do you have a Steam of Epic version? It looks like NVIDIA app does not detect if you own it by other means.
If you do own it from Steam/Epic you should see something like on the pic below:

I have the Steam version.

I could not get ESO to show up there on the "Library" bar in the NVIDIA app (even after refreshing and running the app as an admin - the Library section refused to show up most of the games in my Steam Library - including ESO). I was however able to select "See All" further along in the "Library" bar in the NVIDIA app which then automatically put me into the "Graphics" menu (for whatever reason - who knows), from where I was finally able to use the small three dot menu in the upper right corner to select "Play" and launch the game.

Fantastic UX design. NOT.

Pretty sure that NVIDIA app just switched over to my Steam app and ran it from there.

I have no idea why half my Steam Library is missing from the NVIDIA app Library menu.

Twig_Whispers · January 7

ZOS_Kevin wrote: »

Balastar wrote: »

I think im screwed, I got the Fallout76 reward even I was playing ESO... The Nvidia support told me the mount codes are out. First come first served and so on. This was on the first day of that LAN event...plenty of people have got the code after me. I have been trying to trigger the reward again but do not seem to work.
Made ticket: 250107-001378 @ZOS_Kevin

Thanks for the ping. Reached out to customer service to assist with your ticket. Thanks for reaching out. Codes should still be available, but we will follow up with NVIDIA to make sure.

Nvidia support are still coming back with that they are out. This one put in a ticket with ESO too, but feels like the Elk has run away

Guardian_Angel671 · January 7

@ZOS_Kevin I put in a ticket about this also but not sure if I did it correctly. My ticket is 250107-000367 I think. I just tried again & no clue how it did. Is the event still going?

ZOS_Kevin · January 7

Twig_Whispers wrote: »

ZOS_Kevin wrote: »

Balastar wrote: »

I think im screwed, I got the Fallout76 reward even I was playing ESO... The Nvidia support told me the mount codes are out. First come first served and so on. This was on the first day of that LAN event...plenty of people have got the code after me. I have been trying to trigger the reward again but do not seem to work.
Made ticket: 250107-001378 @ZOS_Kevin

Thanks for the ping. Reached out to customer service to assist with your ticket. Thanks for reaching out. Codes should still be available, but we will follow up with NVIDIA to make sure.

Nvidia support are still coming back with that they are out. This one put in a ticket with ESO too, but feels like the Elk has run away

We've escalated with NVIDIA. There should be more codes. But make sure to place a ticket with us if you are concerned. We just spoke to customer service and they are working through tickets for the mount.

ZOS_Kevin · January 7

Guardian_Angel671 wrote: »

@ZOS_Kevin I put in a ticket about this also but not sure if I did it correctly. My ticket is 250107-000367 I think. I just tried again & no clue how it did. Is the event still going?

Just passed your ticket along to customer service. So they should be getting to it soon to assist.

Personofsecrets · January 7

Remember when they only sold GPUs and not a service?

calitrumanb14_ESO · January 7

Support ticket 250106-002323. Acknowledgement of a bug, but no offer of a code for the mount. Can anyone help?

Balastar · January 7

@ZOS_Kevin thank you!

You are awesome!

Soraka · January 7

250107-001366
I made one too. Sorry @ZOS_Kevin. We appreciate your hard work!

Edit: thanks Kevin just got the elk

Wolfkeks · January 7

Made one too sorry for the spam @ZOS_Kevin
250106-002377
We really appreciate your help

RMW · January 7

Joining the support nr train
250107-001814
Thank you @ZOS_Kevin

Twig_Whispers · January 7

We appreciate you, Kevin!

coop500 · January 7

Might as well, got nothing to lose.
@ZOS_Kevin I updated my ticket with further information and proof of me playing the game through steam and through the GeForce now.
The announcement claims I can use GeForce Now but I was told by ZOS Customer Service that I must have an Nvidia GPU. Which is it?

Ticket Number: 250107-001467

calitrumanb14_ESO · January 7

@ZOS_Kevin, thanks for looking into these support requests. Mine is 250106-002323 .

ZOS_Kevin · January 7

Thanks for the tickets, all. Everyone who has posted a ticket so far, I have escalated your ticket to customer service. Please give them some time working through this. We also have a team member contacting NVIDIA again to discuss the issue around codes generally.

Twig_Whispers · January 7

250107-000572 is mine; though April and Kyra are doing their best with the answers they have currently. I appreciate this is a technical issue that can only be answered through a step-by-step process.

DeFoe · January 7

Hi, also made a ticket, 250106-002986

Thanks you for your hard work, @ZOS_Kevin !

Kyip · January 7

ZOS_Kevin wrote: »

Thanks for the tickets, all. Everyone who has posted a ticket so far, I have escalated your ticket to customer service. Please give them some time working through this. We also have a team member contacting NVIDIA again to discuss the issue around codes generally.

Hello. Are there plans to offer this later for all of us who do not use Steam or Epic Games to play ESO? It's a nice promotion for everyone who can get it... but I don't want to connect my ESO account to those services. Either way, thanks to ZoS for giving people a free mount.

Reference: https://www.elderscrollsonline.com/en-us/news/post/67395

Note: In order to participate and claim rewards, you need access to ESO via Steam or the Epic Games Store.

Shara_Wynn · January 7

When putting in a ticket, how does one evidence that they played for a continuous 50 minutes via GeForce Now (nevermind I found this), and/or via Steam launched through the NVIDIA app, and that NVIDIA was the GPU used??

**EDIT**

Ah nm, I restarted the computer and there was my reward in the Redeem menu in the NVIDIA app.

Not sure if it was launching the game via the NVIDIA app and playing for a further hour that fixed things (I do use a NVIDIA GPU) or if it was purely a time thing. Nothing appeared after just streaming the game via GeForce Now app, but again, it could just have been a time/restart computer (and thus all apps) thing.

Good luck to others still waiting to get their reward. I only attempted to go for the reward as of 13.00 today, so there are definitely reward codes left.

Vvephriel · January 7

250106-002930 is my ticket number, I'm not sure at this point how to prove I've been playing the game for hours, because the app doesn't detect my version of ESO (it's not through Steam or Epic). Am I out of luck?

Protector1981 · January 7

ZOS_Kevin wrote: »

Thanks for the tickets, all. Everyone who has posted a ticket so far, I have escalated your ticket to customer service. Please give them some time working through this. We also have a team member contacting NVIDIA again to discuss the issue around codes generally.

My Ticket-Number:

250106-003421

Hope it works

sirmaxelotb16_ESO · January 7

This whole NVIDIA App Rewards scheme is very confusing...

My ticket: 250107-002067

Thank you for the help in advance :-)

Twig_Whispers · January 7

Shara_Wynn wrote: »

When putting in a ticket, how does one evidence that they played for a continuous 50 minutes via GeForce Now (nevermind I found this), and/or via Steam launched through the NVIDIA app, and that an NVIDIA was the GPU used??

If you go into the side bar of the Nvidia app under "system" and then "My rig", you can screen grab the gfx card part.

I also showed the play option for ESO, so they could see I was accessing it via the app.

Vvephriel · January 7

Thank you to Nina from the Support team who helped me out after all this headache! I finally have my mount.

coop500 · January 7

@ZOS_Kevin
Hey, I had my ticket open but then it just seemed to up and vanish so I posted another: 250107-002235
Sorry for the hassle.

Edit: The staff member I got (I won't name) is not helping at all and just telling me to contact Nvidia.

Vhellcat · January 7

Hello!

I appreciate y'all looking into this!

Tix: 250106-002420

Thank you!

UPDATE 1/7/2025 11:29 pm Issue has been resolved through ZoS Support. Thank you!

MinuitPro · January 7

irswat wrote: »

There is a way to get the mount for people who bought the game through the store. Move the steam64_api.dll file from the zenimax game client folder and this will enable the Nvidia app to find your ESO launcher. Click play from nVidia app. This will open the eso launcher. Put the dll back in the folder and click play on the launcher, this will launch eso. Click play once more in Nvidia app and this will show the game as "running" on the launcher. Play for an hour and the redeem code should get added eventually. It worked for me and I purchased the game through eso website.

Thank you for that update! The only thing that I had to do extra was go to GeForce Rewards and enable Opt-in to GeForce Rewards.

Soraka · January 7

Vvephriel wrote: »

250106-002930 is my ticket number, I'm not sure at this point how to prove I've been playing the game for hours, because the app doesn't detect my version of ESO (it's not through Steam or Epic). Am I out of luck?

I just took a picture of my screen with the game and app running

JamuThatsWho · January 7

@ZOS_Kevin thanks for looking into this.

My ticket reference is 250108-000371.

Cheers!