ZOS, Massive Spike in Ping/LAG in Recent Days - What Gives?

LadyGP

5 crashes for me tonight in a 2 hour period with non stop rubber banding.

Xandreia_

I can't begin to tell you how many times I was rubber banding in my core tonight. I think tomorrow I'm gonna start drinking a shot for every time I rubber band, lag or disconnect:)

lpoki

After such a long time, there is no progress at all

AngryPenguin

Xandreia_ wrote: »

I can't begin to tell you how many times I was rubber banding in my core tonight. I think tomorrow I'm gonna start drinking a shot for every time I rubber band, lag or disconnect:)

...and be puking and passed out by 18:30

silky_soft

Standing on top of people in BG pressing skills, nothing. I can see the client registering them. I can see the server registering other people because I die. Heavy attacks dont hit, but skills hit or vice versa. I get stuck in ultimate or gap closer animation.

twev

sarahthes wrote: »

DragonRacer wrote: »

Genuinely curious - does any of the team play this game in their downtime? I mean that as in experiencing it in their own gaming time during peak population times? Having the chance to feel what’s happening and maybe notice things about when it occurs personally in real time possibly providing more clues/ideas/context than watching the YouTube videos of other players playing with unknown system/Internet setups compared to their own.

I do understand if many don’t because I can only imagine the burnout of WORKING on a product all day and not wanting to touch it (or at least play other games/pursue other hobbies) in their downtime. But the question came to mind. Just knowing someone working on the game can also say “Man, I hear you. This is frustrating. It affected my dungeon PUG last night. We’re still trying to figure out why because it stinks for my crew, too.” would at least make the issue feel seen from a user level. I dunno if that makes sense and certainly not pressuring any devs personally to say stuff/dox themselves.

One of the devs holds the world record in most trials, so yes they do play their game, and at least one of them plays at a very high level.

I've also raided with one of the combat devs before (a different one from the one mentioned above).

It'd be interesting to know - are we talking about 1 or 2 devs who play the game in any significant way, or a meaningful number greater than '3'?
What ISP(s), and connections they're using, assuming they're not playing while plugged directly into the company servers on NASA grade gaming rigs, or playing while in the offices after work on the Bethesda networks.

I'd also like to know how often they see the issues we're discussing, and/or claims that don't seem to have the same issues we're discussing. I mean, if they've been gathering so much of our telemetry from tickets and bug reports for years, how many, if any, of the claims we make are they seeing in their own gameplay in situations that match our at-home sessions from normal generic locations like the places the player base lives.

It'd be notable if the devs playing the game are living within an hour's commute of the Bethesda network, or a link to the server farm, or are logging in from several states away.

I think it is a point to consider that so many of the 'professional streamers' who made a decent share of their income from streaming ESO have quit because of issues with lag and/or poor game performance.
The list of streamers is long.

Just saying...

Idinuse

code65536 wrote: »

haleysarahw wrote: »

Anyone found nodes that work well who've opted for the VPN route?

This is what I've been using:

Yes, I've now used Mudfish too and it's been far far better. Game feels like before. I however use multinode and fast connect since ESO uses TCP. I play from Sweden so the first node is the Swedish Mudfish server, the second I have on Auto, I figure Mudfish will find the route to the server with lowest lag.

I am not super used to using Mudfish so any insights and suggestions are welcome, like should I use "full VPN mode"?

Edit* I do play on the NA server even though I live in Sweden, so the second node I have either on one of the Dallas nodes or on Auto.

Juomuuri

I've had some crashes and rubberbanding from time to time during the existence of this thread, but it seems this is mostly affecting PC-NA/NA servers in general? I say mostly but this month when I was farming leads for some antiquities, I got a super weird crash where my character was stuck in the mount summoning whistling animation and was gliding around at high speed. And this happened when I tried to go into a delve... My friend who's also Finnish crashed at the same time as me (we were both farming leads) and we were super confused.

LadyGP

Oof. Last night was roughhhhhhhhh.

LPapirius

sarahthes wrote: »

DragonRacer wrote: »

Genuinely curious - does any of the team play this game in their downtime? I mean that as in experiencing it in their own gaming time during peak population times? Having the chance to feel what’s happening and maybe notice things about when it occurs personally in real time possibly providing more clues/ideas/context than watching the YouTube videos of other players playing with unknown system/Internet setups compared to their own.

I do understand if many don’t because I can only imagine the burnout of WORKING on a product all day and not wanting to touch it (or at least play other games/pursue other hobbies) in their downtime. But the question came to mind. Just knowing someone working on the game can also say “Man, I hear you. This is frustrating. It affected my dungeon PUG last night. We’re still trying to figure out why because it stinks for my crew, too.” would at least make the issue feel seen from a user level. I dunno if that makes sense and certainly not pressuring any devs personally to say stuff/dox themselves.

One of the devs holds the world record in most trials, so yes they do play their game, and at least one of them plays at a very high level.

I've also raided with one of the combat devs before (a different one from the one mentioned above).

This claim is too anonymous. What is the @name of the person(s) you are referring to?

LadyGP

I feel for @ZOS_Kevin. I can only imagine walking into the room/starting a call.

"So uh... hey all.. remember that rubber banding and network issue I've been annoying you all with for 1/2 the year? Yeah... it's really bad right now."

*Internal thoughts* "I TRIED TO TELL Y'ALL BUT YOU WOULDN'T LISTEN".

sarahthes

LPapirius wrote: »

sarahthes wrote: »

DragonRacer wrote: »

Genuinely curious - does any of the team play this game in their downtime? I mean that as in experiencing it in their own gaming time during peak population times? Having the chance to feel what’s happening and maybe notice things about when it occurs personally in real time possibly providing more clues/ideas/context than watching the YouTube videos of other players playing with unknown system/Internet setups compared to their own.

I do understand if many don’t because I can only imagine the burnout of WORKING on a product all day and not wanting to touch it (or at least play other games/pursue other hobbies) in their downtime. But the question came to mind. Just knowing someone working on the game can also say “Man, I hear you. This is frustrating. It affected my dungeon PUG last night. We’re still trying to figure out why because it stinks for my crew, too.” would at least make the issue feel seen from a user level. I dunno if that makes sense and certainly not pressuring any devs personally to say stuff/dox themselves.

One of the devs holds the world record in most trials, so yes they do play their game, and at least one of them plays at a very high level.

I've also raided with one of the combat devs before (a different one from the one mentioned above).

This claim is too anonymous. What is the @name of the person(s) you are referring to?

https://www.elderscrollsonline.com/en-us/news/post/64679

I'd prefer not to dox anyone, but they play on the Genesis team.

The one I ran some trials with about 3-4 years ago was Gilliam.

Rich Lambert also plays, he used to stream but we all know what happened there.

Xandreia_

kinda leaves a bitter taste in my mouth that we have to resort to a vpn to play 1 game

LadyGP

Xandreia_ wrote: »

kinda leaves a bitter taste in my mouth that we have to resort to a vpn to play 1 game

Agreed. Spend money on the game, eso+, and then a vpn, just to play.

CrashTest

Xandreia_ wrote: »

kinda leaves a bitter taste in my mouth that we have to resort to a vpn to play 1 game

💯 I posted a few months ago in this thread about it sometimes being routing issues and changing ISPs would work (VPN can have the same effect), but also made sure to note that not everyone can do this because I know it's an extra cost and inconvenience just to play one game.

But let's be real here, it's not always a routing issue. It's actually on ZOS' end sometimes.

Xandreia_

the thing is, i have a really good PC, i know its not that for a fact, my internet isn't the greatest and i'm in the UK playing on NA servers (i can usually deal with lag, i've done it for 10 years and i know im gonna get latency that's ok because its my choice to play on NA) BUT this lag is completely different to the usual lag i encounter i never usually mention my usual lag but this is different. i play other games that take a lot more resources than eso completely fine, and again i play on NA servers 90% of the time. i don't wanna pay for a extra that i shouldn't have to just because of 1 game when the others i play are completely fine and i don't need a VPN to play them, to me that would be a waste. id rather just stop playing apart from my cores.

fizzylu

@Xandreia_
I'm kind of in this boat, except I don't have a really good PC. It's decent though and it runs all of the games I actively play (MMOs, online games like OW2, both new and old single-player RPGs) just fine.... except ESO.

Now, I'm used to experiencing some minor issues here and there (mostly just the normal lag when there are 20+ players all attacking or some FPS drops in certain areas of cities).... though, it is also a fact that ESO is not even close to being the highest rig requirement game I play and it's always ran the worst despite that. BUT what is currently happening is entirely different.
I said it earlier, but specifically audio lag is completely out of control in ESO for me currently. I get loading screens and really bad stuttering in the middle of cities that used to never impact performance, NPCs take ages to spawn in them as well. I see handfuls of people get disconnected all at the same time regularly. Luckily I can say I rarely get the constant full freezing some people are experiencing far too often.... but even with what I just described, it makes me rethink supporting this game. And I would definitely stop doing so before ever investing money into upgrading my side of the equipment when every other game I play runs like butter. ESO is the problem.

LaintalAy

Xandreia_ wrote: »

kinda leaves a bitter taste in my mouth that we have to resort to a vpn to play 1 game

It's an expense that I once considered.
It won't make the experience any better now.

Rkindaleft

Xandreia_ wrote: »

the thing is, i have a really good PC, i know its not that for a fact, my internet isn't the greatest and i'm in the UK playing on NA servers (i can usually deal with lag, i've done it for 10 years and i know im gonna get latency that's ok because its my choice to play on NA) BUT this lag is completely different to the usual lag i encounter i never usually mention my usual lag but this is different. i play other games that take a lot more resources than eso completely fine, and again i play on NA servers 90% of the time. i don't wanna pay for a extra that i shouldn't have to just because of 1 game when the others i play are completely fine and i don't need a VPN to play them, to me that would be a waste. id rather just stop playing apart from my cores.

Yep. I live in Australia and play on NA, so there's always going to be latency and ping issues given the location, every Australian player experiences that, however the issues arisen in the past 3-4 months are not your typical lag and is no fault of our own devices/connections, I simply can't emphasise that enough.

We didn't disconnect 5 times an evening or have 5+ second rubber banding with this depressing regularity literally ever. You also shouldn't have to purchase additional software (VPN) put the game in a playable state. Console players are also unable to download a VPN to see if that fixes the issue, they have to jump through more hoops messing with their router settings, some routers don't support VPN functionality, etc. I've invested thousands into the game buying every chapter, paying for a sub since like 2017 (which I cancelled on Gold Road release because I got frustrated at the performance issues and bad updates) and the occasional crown purchase, the game should just be playable.

Theist_VII

If this is what’s happening to you, in 5-10 second intervals, it is not your internet, but the game itself.

Xandreia_

Theist_VII wrote: »

If this is what’s happening to you, in 5-10 second intervals, it is not your internet, but the game itself.

this THIS THISSSSSSS!!!!! like how isnt THIS being taken seriously enough for a response??!!

Twohothardware

Have you guys tried switching to a different server? I just started a character on the PS5 EU server the other night and after getting the character to lvl 10 ran a couple of dungeons. I can tell my ping is higher than on NA because weaving isn't nearly as smooth but so far I noticed none of the audio lag.

I switched back to the PS5 NA server and ran the same dungeon and the sound cutting out was back.

Xandreia_

Yeah I'm not switching, the only reason I play is to get trial trifectas, I already started over from playstation to pc, not doing it again

Just_Attivi

logged in.
15 min queue.
4 minutes playing.
and error has occurred, please wait a few minutes before logging in.

#gameoftheyear

Dragonnord

I can't understand how ZOS doesn't know as it is pretty obvious it's something they did after that patch.

Before that maintenance day, I was playing with 170-180 latency, very low for me, but after maintenance of that patch, right after servers came online, I went to 210 minimum, never below that, never, and 220, 230 and more, and also more random spikes than ever.

It's 100000000000000000000000000% something they did on that patch that brought lag to everyone. Less to some, more to some, but more latency to everyone.

I can't understand how they ask us for info and so when they should be checking WHAT THEY DID THAT DAY.
 

Just_Attivi

requeued.
~40 min.
played 1 hour

an error has occurred, please wait before logging in.

#cantevenbesarcasticaboutitthisispathetic

Just_Attivi

lost lobby connection as well now. so... good luck guild run, hope yall do well i guess, right? why bother with an MMO when you cant play with others

baconaura

half the team taking turns getting disconnected tonight... this is unplayable and getting worse and worse everyday...

https://drive.google.com/file/d/1VwUomFJ7Dk0l3Y33j7WWPL1pAc1_8cO5/view?usp=sharing

yourhpgod

Lag spikes are a simple yet complex origin of many factors there is a really large list of crap that could cause it

Xandreia_

@ZOS_Kevin we are paying for a service that isn't working and it's just in constant decline. Please can we get some communication