Balreth Bugged- Cannot Contain Spirit After killing Balreth

wllstrt75b14_ESO

Tried this 5 times solo all same result tried it 4 times in a group all same result, also had the game mess up and I was not able to use e to stop him. I logged out 4 times, I waited in the event for 15 mins then he respawned,.
Admins said wait so I waited in instance like they said...fail
admins said log out for 10 min so i did...fail

admins are clueless zenimax is clueless, as this has been going on in every stress test.
basically wasted 4 hours of game play on this issue, waited 15 mins in their chat and not a soul came to help, the lack of a fix after 4 beta stress tests since November, the lack of any in game help, does not bode well.

why cant a gm just sit there and if there's an issue with a player at that quest forward them through?
I am sure your managers have the ability to either fix on the spot or just credit a player with the quest right?

Simple solution that would save players time, effort and be a great stop gap till devs go back to school and learn to fix issues.

Not rocket science..customer service that is.

jarrellj

Well, ZOS, you need to roll it out SOON because there's a bunch of us who can't progress in this game without it! Damn!!!!

gtpermanb14a_ESO

I got it to work for me. It is possible that it is just sheer dumb luck but... here's what worked. First, I tried all the listed workarounds and they did nothing. Then I tried doing it as by the book as possible. I used the stone before Balrak ever got to enter the lava, even once, then I stood on top of the NPC mage (he regens your HP, MP, and Stamina) and spammed abilities to kill Balreth in about 10 secs. We were next to the pool of lava, not near the center of the area at all. I did not loot him right away and the NPC ran to the center and summoned his spirit. I would suggest trying to recreate this and let me know if it works for you!

EDIT: Worth noting that the portal disappeared on me, too. The quest marker implied that the portal would have moved to a new location, but nothing there either, so I just wayshrined out.

FriGiN

gtpermanb14a_ESO wrote: »

I got it to work for me. It is possible that it is just sheer dumb luck but... here's what worked. First, I tried all the listed workarounds and they did nothing. Then I tried doing it as by the book as possible. I used the stone before Balrak ever got to enter the lava, even once, then I stood on top of the NPC mage (he regens your HP, MP, and Stamina) and spammed abilities to kill Balreth in about 10 secs. We were next to the pool of lava, not near the center of the area at all. I did not loot him right away and the NPC ran to the center and summoned his spirit. I would suggest trying to recreate this and let me know if it works for you!

EDIT: Worth noting that the portal disappeared on me, too. The quest marker implied that the portal would have moved to a new location, but nothing there either, so I just wayshrined out.

This did not work for me.

Licquyd

I'm having the same issue, beat him and then looted it, I just grinded away until he was dead and no spirit.....arggggg

roboninja

So I just tried it again (after telling myself I would not, not wasting more time on this), and it looked like the NPC was getting back into combat. Thought all was good, looked like he was attacking. Killed Balreth, the NPC ran to the spot for the spirit, I got there too, spammed E...and still nothing.

No CC info is getting entered anywhere until this proves to be an isolated case.

bewaretheteddy

Hi all,

I have just attempted to complete this quest (again) using the workaround suggested with groups.
We were having notable issues having group members credited for objectives the group leader was initiating (ie: Summoning Blaze/Ragebinder before they opened the portal to Ash Mountain), and then once the portal was open all three group members were sent to separate instances.
I understand that if each person summons their own guardians, for whatever reason there would be separate portals for them (although I cannot see why this is the case when grouped, if everybody has abandoned the quest and started from scratch). Once inside the instance, some of us saw Balreth, and those that had earlier attempted this quest but run into the spirit containing bug still had a bugged instance where Balreth had already been defeated and there was no spirit to contain.
Furthermore, when we finally did all end up in the same instance (we had to teleport to one player's instance until we had an active Balreth fight), Balreth went down to heavy attacks and died, the spirit animation occurred and then it vanished, again. Another bugged instance.

At this point the group disbanded, disappointed to still be running into a multitude of issues.

I understand that this is early access and that official release isn't for a couple of days, but it's really disappointing to see a thread this long dealing with one stage of what appears to be such a crucial quest chain.
I really hope that there is a nice big fat maintenance/patch waiting for us on the eve prior to official release.

caldrisrwb17_ESO2

Thought I'd just add my $0.02, since this is the first major showstopper I've come across, but managed to work around. (The other showstopper being the Crow's Wood chest issue)

So, tried everything that was suggested in this thread...

And Here's What Worked:

1) Grouped up with another DK.
2) We waited for our respective instances to reset, then we abandoned the quest, regrabbed it.
3) Upon entering the instance, we were separated, so I just "travelled" to the other player.
4) Then we went NUTS. Wailed on him as fast as possible, not bothering to avoid damage, using stuns, chain pulls, charges, etc. Anything to hold him still. And killed him before he got to the lava! I believe this is what did the trick, as the NPC had DEFINITELY stopped attacking by this stage, so I'm not sure that's a 100% workaround as suggested earlier.
5) Then we didn't loot, just in case, and sure enough... boom! Spirit!

So I hope that can help someone out. It was annoying, and would be hard to solo, but group up and don't let him move, and you might be ok. Let me know if that helps anyone!

Cheers,

Cal.

RazielSR

Bugged for me too...can't contain spirit...Finally, after 30 tries I summoned ragebinder, and now this...and in the beta it worked ok...

Demian

Same bug... we pay early access for be beta testers?

wllstrt75b14_ESO

you would think a group of people smart enough to develop a game would be smart enough to have help on the spot as far as a GM but nope...apparently intelligent customer service is lacking at zenimax, instead we get useless workarounds and the well we might get it fixed sometime but just log out.

wallacepfub17_ESO

ZOS_GinaBruno wrote: »

Great, thanks everyone. Just to reiterate, we do have a fix in place for this and it will be rolled out very soon. All the information you guys posted definitely helped us knock this out!

Well, where's the patch? What you're waiting for? All players are suffering in the same quest...

atwon23

I finally was able to contain him. as soon as I killed him I sprinted for the exit portal. I was porting out just as the npc was starting his dialogue. I ported right back in and the scene played out as intended.

after the scene played out and I talked to the npc I had to use the map to port out since the portal disappeared.

hope this helps

Kujako

ZOS_GinaBruno wrote: »

Great, thanks everyone. Just to reiterate, we do have a fix in place for this and it will be rolled out very soon. All the information you guys posted definitely helped us knock this out!

Good news, hopefully it's fixed before I progress much further. Not that I will, what with this whole "job" thing and what-not.

lindechene

atwon23 wrote: »

I finally was able to contain him. as soon as I killed him I sprinted for the exit portal. I was porting out just as the npc was starting his dialogue. I ported right back in and the scene played out as intended.

after the scene played out and I talked to the npc I had to use the map to port out since the portal disappeared.

hope this helps

This helped a lot and worked for me exactly as you described it!

After the killing blow

- did not loot him
- run to portal to exit the instance as quickly as possible
(heard the first part of dialogue when loading screen showed up)
- reentered the portal

Now balreth was standing somewhere in the middle between the lava fields trapped in a blue glowing prison. He was NOT standing where I originally killed him.

- I was able to activate him with "E" to contain the spirit.

After that dialogue happened. After dialogue the prison and Balreth disappear.
The "original" corpse of Balreth now appeared in the place he was killed and was lootable.

Nevertheless as described by Atwon the Exit portal was now missing.

- I had to spend about 76G to wayport out of there.
(make sure to bring some money with you.)

Additonal information:
I did never abondon the quest.
On a failed attempt to trigger the "containing spirit" sequence after killing him I noticed that when you log out in the instance you will respawn outside of it.
After I entered the instance again Balreth was alive again.

In total I tried killing him and getting the sequence to play out properly about 3 times without sucess.

The technique with running outside as quickly as possible and then reentering to have him stand there trapped worked on the first try.

Hyng

As of April 1, 2015 5:50PM PST, this issue still has not been resolved.

roboninja

Running out of the portal as soon as he died worked for me too.

Kenelor

Followed the instructions listed by one of the ZOS posters and now I'm stuck in the instance and can't get out. I cannot use a way shrine, the portal, nothing. Also, don't hit the alt key with the window open to talk to a GM, because it closes and your *** gets sent back to the beginning of the queue, thanks ZOS for really thinking that one through.

wallacepfub17_ESO

Well, now I can't do the Task before balreth...

roboninja

So I finally got this and did a couple of other quests...and then fell through the world. I am now falling forever, even after /reloadui and /stuck; I just fall through the world at the wayshrine after /stuck. Relogged and that did not help. Awesome.

Modepc

I did it twice and still doesn't work! I'll try in a party I guess.

wallacepfub17_ESO

Guys, stop trying to do a workaround.....They have to provide a solution for these bugged quests.

randomaffliction66

You must all be new to mmos there is a maintenance tomorrow hopefully they will fix most if not all issues. Bugs are to be expected this is nothing new and its not limited to this game have some patience. Let the rage begin I won't comment further forum warriors lol

Skirasiit

Still bugged. On my third attempt, Balreth didn't even appear.

DiskoStick

Don't loot Balreth right away. I had same problems and that is how I got the spirit to show. I know it's a work around, but it's the best thing until they fix.

Trixxo

simon.westerdahleb17_ESO wrote: »

What class were you playing? Nightblade

What abilities were you using? Furry, Strife, Assassin's Blade.

What was your strategy for defeating Balreth? Deal as much damage as possible, when I had low health I choosed to stun him and then I spammed my Strife. When he was running to the lava I continued to hit his back.

Any specific details about how you fought him, or anything that seemed odd during the fight?
It's exactly like DrPopkorne said, he died in the middle close to the thing then the ally dissapeared and it says "contain Balreth Spirit".

Another bug in the area of this quest:
Another issue that happen after third time trying was that when I were going to teleport out of the area that I became invisible and stuck. I tried to use /stuck command. I was teleported and still invisible and stuck.
I tried to go to the character selection and then in again still same issue. I had to close the whole game for it to work again.

I did the same, and same lame bug.

ZOS_TristanK

ZOS_GinaBruno wrote: »

Great, thanks everyone. Just to reiterate, we do have a fix in place for this and it will be rolled out very soon. All the information you guys posted definitely helped us knock this out!

Hi, folks. As Gina mentioned above, we are going to be rolling out a fix for this bug soon. We appreciate all of your assistance in helping us to track this bug down, and would like to ask you to be patient for just a while longer. We'll be sure to update you all when we have more information.

pietro.rossmannb16_ESO

Just to reiterate back to you devs - you have not been able to fix numerous bugs like this during the whole beta. Being myself an ex dev in mmo, i can only track this down to a faulty architecture, where you are tracking down events which should occur automatically but they don't. Shall we continue the discussion on gamasutra or similar forums?

nitemareiv

gtpermanb14a_ESO strat worked for me voice dialogue was just starting as i reached the portal and come back in for the finish ty kindly

Skillet

gtpermanb14a_ESO strat didn't work for me. There may be something else invoved. luck?