Holycannoli wrote: »Devs already admitted that they should have been more specific about the items. They are working on it.
The thing is not that they shouldn't be more specific about the items, they should have designed the system different from the start. You get one vanity pet you have to put in the bank and swap around every time you change a character? Wtf kind of system is that?
Froznflames wrote: »They tell you not to delete any characters without storing that...I've seen warnings everywhere about it, when I got the notification to start the early access, like 5 times in-game, and even signing into this forum for the first time.
Lois McMaster Bujold "A Civil Campaign"Reputation is what other people know about you. Honor is what you know about yourself. Guard your honor. Let your reputation fall where it will. And outlive the ***
ZOS_GinaBruno wrote: »Thanks for your patience, guys. We're working on a solution In the meantime, please create and submit a ticket to Support so you can get yourself in their queue.
The entire CE & pre-order bonus items design IS a technical issue.You don't agree with them? Fair enough!
But this is not the place to talk about it
Whether they should or shouldn't have make those unique items easily multiplied by creation of another character should not be discussed in this forum, but in game mechanics threads. This has nothing to do with the technical issue that the way it WAS supposed to work it did not.
there is a big message when you open the launcher... how an you not know this?
Holycannoli wrote: »Devs already admitted that they should have been more specific about the items. They are working on it.
The thing is not that they shouldn't be more specific about the items, they should have designed the system different from the start. You get one vanity pet you have to put in the bank and swap around every time you change a character? Wtf kind of system is that?
There's a reason all the other MMOs do it the better way (or at least all the MMOs I know). Every character gets the items.
Why they chose this way is beyond me, but we warned them and we sent them plenty of /feedback about it and they didn't listen. For some reason someone in charge thinks that items that have to be constantly traded among your characters if you want to use them is the better system.
That's the way the message reads NOW. It was not the original wording. And it still stops far short of any promise to do anything about it.MornaBaine wrote: »Here's the thing that concerns me folks. Individuals have been getting reassured that they will get their items back from various low level CS employees. HOWEVER what the COMPANY has done is put out a warning telling you not to delete your character with the items OR THEY WILL BE LOST FOREVER. Legally, they have CYA'ed themselves and they have NOT said they will fix this issue. In fact, they have said EXACTLY THE OPPOSITE. So until the company itself issues a statement saying they will fix this issue as a customer satisfaction issue I will continue to believe they are perfectly fine with giving the shaft to countless customers who made a simple mistake that would have never been an issue in any other game on the market. And so far, no one has had anything returned. Brace yourselves for the big middle finger folks.
Oh god...
This is what is written:
Please ensure that you do not delete a character that has retrieved Imperial Edition or Standard Edition items out of the mail until you put the items in the bank. If you have accidentally deleted your Imperial Edition or Standard Edition items, please contact support: https://help.elderscrollsonline.com/app/ask
You are less than 24 hours into the game. There are ALWAYS issues associated with MMO launches. Early access does not guarantee that you wont have issues. It just gives you an early access and all the "fun" stuff associated with it.
Now, lets be logical. Would devs *** you off and not give you your pixels back? What are they going to achieve apart from pissing off their customer? Of course you will get your items back man. Sit tight.
Also so you are aware, The Company is responsible for its employees while they are at work. If they made such statements then company WILL do accordingly. If employees made a mistake then its a company's problem like false advertisement and it still will have to do and act as promised. Their problem not yours.
I can count to potato.
WWJLHD?Hypertionb14_ESO wrote: »another topic that cant see past its own farts.