Yes user side backup would be amazing. The company should create their own back up as well, but at least there are multiple redundancy protections at that point.
starkerealm wrote: »
It would also be a catastrophic security vulnerability. Because now you have a direct path to the User Database, and the assurance that ZOS absolutely will execute any code you bury in your "save game data." You'd probably be limited to coding in SQL, but a malicious actor could royally wreck all of our save data with enough time to analyze how the data is stored.
RunningShadow wrote: »Pretty sure I've read through the entire thread so apologies if I missed it but; I remembered seeing a Support Article about this many years ago and it seems it hasn't changed much if at all. (Though it was last updated a few days ago – the 22nd, and this thread was created a few days before that update... coincidence?)
CAN YOU RESTORE MY DELETED ESO CHARACTER?
To hopefully throw in a bit extra information, I know someone who accidentally deleted their character many years back and the next day sent in a ticket to ask for a restore and though they were told it could possibly be restored there was no guarantee. I went hunting through my messages and found the reply they got:
There was a bit about how they can't find it is a recent deletion, etc., but the official line was:
"As stated before, we can't guarantee restorations for any character as our system wasn't optimized for it and that character deletions were intended to be permanent."
I know they've done a lot of system optimizations in the last few years but looks like backups wasn't one of them.
The original post said that they offered him a geared up and skilled up template character. How much gear and whatnot was not disclosed.
That is purely speculative.starkerealm wrote: »... Based on what I know of templates, those skill points are (effectively) unsourced ... Offers like that don't come along every day.
That is purely speculative.
If that were the case, which I highly doubt, a character running around with more skill points than should be possible would trigger all sorts of anti-exploit watchdogs, getting into trouble again sooner rather than later.
Moreover, there are already more than enough skillpoints in the game. I had 30 spare just sitting there despite taking everything that could be used or at least swapped in once in a blue moon.
The original post said that they offered him a geared up and skilled up template character. How much gear and whatnot was not disclosed.
Yeah but thats my point, simply being offered a tiny fraction of the character as compensation is not enough. My first thought is; Really? Thats it?
Also if they're able to offer some of the character, then clearly they are capable of doing what I suggested - but that brings it back to a question of are they willing and are they allowed. Which as the developers of the game, I cannot believe they are not allowed. That would be bizzare.
Daydreamertmm wrote: »
This is a game. It isn't some highly classified government program. The developers can address this problem programatically in any way they choose. It's ridiculous that this has gone on for so long.
So far, it seems that A) they haven't given the issue the proper amount of review (after months of tickets!), or the issue hasn't been elevated to the proper level yet (again, after months of tickets!).
To say that I'm disappointed in Bethesda/Zenimax would be a gross understatement.
Daydreamertmm wrote: »
This is a game. It isn't some highly classified government program. The developers can address this problem programatically in any way they choose. It's ridiculous that this has gone on for so long.
So far, it seems that A) they haven't given the issue the proper amount of review (after months of tickets!), or the issue hasn't been elevated to the proper level yet (again, after months of tickets!).
To say that I'm disappointed in Bethesda/Zenimax would be a gross understatement.
It does feel like the corrupted character cannot be restored (no backup - I guess using whatever got saved on PTS transfers may not apply) so the matter here is more of extremely poor communication and automatically closing tickets, and insufficient compensation - If I lost my Master crafter, with almost all motifs learnt, I would be unhappy with a simple template character with a few skill points and gear...
Can someone please explain why the subject of the PTS keeps cropping up? I haven’t used it much but, when I did, I had to create a new character that had loads of crowns and skills and whatnot. I didn’t think any character or player data from the Live system was copied over. Have I just got that wrong?
SilverBride wrote: »Remember there are two sides to every story and we have only heard one. In post #39 the OP said his character was locked and whispers disabled. That sounds like disciplinary action. Maybe they suspected wrongdoing and locked his character but I don't know how this would corrupt the character. We just don't know what really went on without hearing both sides of the story, and ZoS can't discuss that with us.
JoeCapricorn wrote: »Another question on my mind is what exactly caused the save file to become corrupted?