Mailbox full but empty.

upquark

Same

@Morphicus
PC/NA

Higuchi

Same! +1
I KEEP having this issue now and then! Who knows how much stuff could I have lost by now because of the mails failing to get through

Emp

This has been happening to me in recent months as well.

Aikimi

Still an issue Jun 11

Alinhbo_Tyaka

It's back to happening with me. Game claims I have four unread items and my mailbox is full. Looking in my mailbox which is empty results in the game saying I am still full with 3 unread items and a still empty mailbox.

kingsquirrelrwb17_ESO

Account: Bel-Kanen
Chracters: All

July 2022 and this thread has been around since March 2021 - ongoing issue with mail and structure.

fishlos

Account: Fishlos
Chracters: All

Amphithoe

Account: Amphithoe
Mega Server: EU
Characters: All

BloodWolfe

This is ridiculous! Never had or heard of this issue personally but clearly it has been an issue for a while now. Come on ZOS, get your act together and fix this!

Saw this only 1, but after I checked all characters now I have no mail waiting. So what happened to these 3? I have no addons enabled either.

Alinhbo_Tyaka

When the development discussion comes up as to why folks stop subscribing to ESO+ this is a perfect example. The first thing I see after logging in yesterday for the Undaunted event and not having played since the last PvE event ended is a mailbox full message and empty mailbox. Then it repeats itself for today. This isn't a one of or a random problem but one that is persistent and widespread. One where there are plenty of opportunities to get debugging information. If ZOS is incapable of figuring it out all it takes is reaching to some of us who see this situation constantly. When long running bugs like this get shoved to the side and ignored instead of being fixed it confirms to players that the developers don't care about the game. If the developers don't care then why should we care enough spend our money on it?

Metallikaz

Still an ongoing problem, and very frustrating. I wish there was a fix already.

merevie

I have this bug also.

MissBizz

I have this issue! quite frustrating as I can't even get my hirelings all at once it seems.

@ZOS_GinaBruno is this back to being on the team's radar?

BloodWolfe

Still having this issue ZOS. This is why players lose faith and stop playing/subbing. You care only about the amount crap you can shove into scam crates to milk the whales than you actually do about the game itself. I've gone back to WoW, just so sick of one thing after another and never getting fixed but the amount of microtransaction crap that gets thrown into the game clearly shows us where your priorities are. You've ruined what was once a great game.

DarcyMardin

I’ve been having the same bug, too.

blktauna

I get this intermittently on my EU account.

Seravi

This bug came back for me after the last patch. Ten email should not fill up my Inbox.

Doctor_Demento

This bug is still happening. Been 2 years now, how long is this going to happen? When is a REAL fix coming?

ZOS_GinaBruno

This should be fixed next Tuesday with the launch of Update 36.

rotten333

ZOS_GinaBruno wrote: »

Thanks for the information, everyone. Could you please provide your UserID/character name?

https://forums.elderscrollsonline.com/en/profile/rotten333 NA and EU servers for PC

Tickets submitted and a week with no answer. Is it my fault that at least a million gold in lost mail is floating in space?

Roxxsmom

Seems to be the problem that doesn't die, as it's happening to me now when it wasn't before.
Deleting my new mail and restarting the game seems to clear it temporarily, but it's happened two days in a row now upon first logging on with a few new mails in my inbox (which was nowhere near full). The issue keeps new mail from coming in, even though the inbox isn't full.

Aakuliiz

Hello Gina!

Username: @Aakuliiz
PC/EU
All Characters

Thanks in advance!

perfiction

Clever, they renamed "your inbox is full" to "you have undelivered mail". Problem solved I guess?

Vanionator

The only time I get this is when a pvp campaign ends and all 18 characters are going to receive rewards. So, the fix that works for me is to go to a different zone, open the mail, logout and do the next character. Tedious, but a viable work-around.

katanagirl1

Both the hubby and I have seen this bug on PS NA server only recently.

For us we got the bugged incoming mail after having sent more than one mail message with attachments to each other, like when we had more items to mail than would fit in one or two messages. We often gather up and send stuff we don’t need all at once.

Perhaps this is flagged as some sort of spamming and causes a delay, even though it is just 3-4 messages? Hope this helps with fixing the problem.

Darkmage1337

ZOS_GinaBruno wrote: »

This should be fixed next Tuesday with the launch of Update 36.

This issue is still not fixed on PC-NA as of 11/04/2022.

davidtk

Several minutes.. lol I was waiting an hour for email yesterday so yea still bugged.

Altairien

ZOS_GinaBruno wrote: »

This should be fixed next Tuesday with the launch of Update 36.

You do realize that every "fix" you attempt just makes things worse, right? A previous "fix" caused my wife to start getting the message about phantom mail that does not exist and is never delivered. Your latest "fix" now has me getting the same thing. And this has been happening for at least 18 months now?

Alinhbo_Tyaka

I had 6 items in my mail this morning as expected. I received and deleted all 6 and now my mail is stuck saying I have 2 undelivered mail and the only way I could clear it was by logging out. Nothing in game (teleport, reload, UI, wait, etc) worked.

I've also noticed since the change that I can have 5 items in my mailbox but the mail count will indicate I have 4 unread messages. This before I've even accessed my mailbox.

Alinhbo_Tyaka

And today after receiving items in my mail I can't delete them. There are more bugs now than before the fix.