Maintenance for the week of November 25:
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PC/Mac: NA and EU megaservers for maintenance – November 25, 4:00AM EST (9:00 UTC) - 7:00AM EST (12:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – November 27, 6:00AM EST (11:00 UTC) - 9:00AM EST (14:00 UTC)
Mailbox full but empty.
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"Hello!
Thank you for reaching out to support regarding your issue with received mail. We are aware of the issue and working to get it resolved. At this time, it will be resolved in a future update to the game.
If you have any other questions, please reply back and I will do whatever I can to help further.
RJ S.
Elder Scrolls Online Support"1 -
MadMazcanSoul Shrivensbanned_527275 wrote: »"Hello!
Thank you for reaching out to support regarding your issue with received mail. We are aware of the issue and working to get it resolved. At this time, it will be resolved in a future update to the game.
If you have any other questions, please reply back and I will do whatever I can to help further.
RJ S.
Elder Scrolls Online Support"
I got the same email just now. Am I right in guessing this future update is around the release of Blackwood? Think I'll cancel my ESO subscription and see if I feel like playing this game again when this future update drops.0 -
BeronLhitosaSoul ShrivenI am soooo damn annoyed... Canceling my ESO+ subscription tomorrow; i returned after almost 2 years or so, found a great guild but it's a *** joke what ZOS did with the "account maintenence" regarding this error, absolutely nothing.
That was my last attempt of getting into this game and i will spread word to my friends playing it aswell to move to another game
I don't have time for such [snip]
[edited to remove profanity]Edited by ZOS_Ragnar on May 13, 2021 1:43PM1 -
Misharra✭✭sbanned_527275 wrote: »"Hello!
Thank you for reaching out to support regarding your issue with received mail. We are aware of the issue and working to get it resolved. At this time, it will be resolved in a future update to the game.
If you have any other questions, please reply back and I will do whatever I can to help further.
RJ S.
Elder Scrolls Online Support"
Yep, got this myself at almost precisely the same time. Mass responses, with a nebulous "a future update" ETA which is somehow worse than a response citing "We're too busy working on the expansion to deal with this right now." Guys? Honesty is better than platitudes. This just furthers the perception that you do not care about existing, long-term players when there's that sweet, sweet paycheck of mass pre-orders of the new DLC/expansion. Again, please, give us some evidence counter to this. We welcome it.
But, if this is the answer, and the means by which ZOS collectively chose to deliver it, then I'm done for now. I've already told my immediate circle of friends about this absolute farce of a situation, and how it's been handled. Two have already pre-emptively cancelled their plans to try and get back into the game, or to subscribe to ESO+. Three more may likely follow suit with us not playing. Congratulations: You've lost six for the price of one.
I encourage everyone in this thread to do the same--let friends, family, everyone who might consider throwing money at this know how things get handled around here. Don't encourage them to quit, but make sure they know what's happened here. I'll check back in six months maybe to see if this game's in any playable state.
But Eorzea, Tyria, and Wraeclast all sound much more enjoyable of places to spend time, so don't be surprised if a lot of us ultimately do not come back.
--Mish3 -
matterandstuff✭✭✭✭ZOS, you know when you acknowledge that you've had staff read this thread by editing people's posts but don't respond to the substantive issue that it is a bad look, right?0
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BeronLhitosaSoul ShrivenSo i opened a new ticket (#210513-002090) asking for a reply what the plans are and not for a copy&paste reply.
Maybe @ZOS_KaiSchober knows something about this and can give us ANY information on this matter? It's a huge deal for a lot of people and kills any potential returning ambitions of old players.Edited by BeronLhitosa on May 13, 2021 1:34PM0 -
ZOS_GinaBrunoCommunity ManagerHey all, thanks for your patience here and supplying so much information. We've been continuing to investigate this issue and are working on a few potential fixes. We don't know yet if these can be hotfixed or if it'll need to wait until a scheduled patch, but we'll let you know when we have more information.2 -
ZOS_GinaBruno wrote: »Hey all, thanks for your patience here and supplying so much information. We've been continuing to investigate this issue and are working on a few potential fixes. We don't know yet if these can be hotfixed or if it'll need to wait until a scheduled patch, but we'll let you know when we have more information.
So it is very difficult to fix this bug.0 -
marc9605✭✭ZOS_GinaBruno wrote: »Hey all, thanks for your patience here and supplying so much information. We've been continuing to investigate this issue and are working on a few potential fixes. We don't know yet if these can be hotfixed or if it'll need to wait until a scheduled patch, but we'll let you know when we have more information.
Will we get the lost mails back after the hotfix?Edited by marc9605 on May 13, 2021 4:33PM0 -
ZOS_GinaBruno wrote: »Hey all, thanks for your patience here and supplying so much information. We've been continuing to investigate this issue and are working on a few potential fixes. We don't know yet if these can be hotfixed or if it'll need to wait until a scheduled patch, but we'll let you know when we have more information.
Will we get the lost mails back after the hotfix?
we better do. millions of gold would be lost0 -
Dontezz✭✭✭ZOS_GinaBruno wrote: »Hey all, thanks for your patience here and supplying so much information. We've been continuing to investigate this issue and are working on a few potential fixes. We don't know yet if these can be hotfixed or if it'll need to wait until a scheduled patch, but we'll let you know when we have more information.
It looks like Monday, May 17th. Has it's schedule open.
1 -
KairanD✭✭✭And how are we going to be compensated? What about the event? We are basically unable to do anything in the game because of this insane bug.
Luckily I don't have Plus at the moment... But what about people who are paying?
I'm doing the same. About people that already own the game: they don't need to quit, anyway, but just keep using the server without buying anything.I encourage everyone in this thread to do the same--let friends, family, everyone who might consider throwing money at this know how things get handled around here. Don't encourage them to quit, but make sure they know what's happened here.
Before returning, I told a friend to buy the game. After seeing this bug, luckily I managed to warn him in time and told him to stay away from the game. It's sad, because ESO is the best RPG at the moment, but that went too far.
At least the support is answering tickets now. Not in a useful way, but people that don't use the forum are now going to know about the bug. Not answering is cruel.2 -
Revandor✭✭Well as a player of every common mmorpg game
I can asure you that this is not the worst support I had to deal with.
If they give us a free subscription or something
it would make up for most of the players.
But if we get 0 then the people we lost won't be coming back soon.
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AlikhandrewSoul ShrivenZOS_GinaBruno wrote: »Thanks for the information, everyone. Could you please provide your UserID/character name?
PC EU
USERNAME: ALIKHANDREW
All Characters0 -
IsyQueen✭✭ZOS_GinaBruno wrote: »Thanks for the information, everyone. Could you please provide your UserID/character name?
@Macriel
All my characters0 -
kavilhasSoul ShrivenZOS_GinaBruno wrote: »Thanks for the information, everyone. Could you please provide your UserID/character name?
username: @kavilhas
all chars
PC/EU0 -
Puking_Panda✭✭ZOS_GinaBruno wrote: »Hey all, thanks for your patience here and supplying so much information. We've been continuing to investigate this issue and are working on a few potential fixes. We don't know yet if these can be hotfixed or if it'll need to wait until a scheduled patch, but we'll let you know when we have more information.
Were there plans to implement a solution in the current patch/maintenance being applied or do we have to wait until Blackwood in 2 weeks?0 -
Kalik_Gold✭✭✭✭✭
✭Not getting any mail - started this weekend for me.
PS4/NA
psn - Kalik_aka_Tavis
character (with hirelings and purchases) - Ras KalikMain: (PvP & PvE)PS5/NA - Ras Kalik a Redguard Templar - Daggerfall Covenant • 1550+ Champion
Ras Kalik a Redguard Templar, the Vestige
PvP:
Aurik Siet'ka a Redguard Necromancer
Cacique the Sage of Ius a Redguard Warden
Jux Blackheart a Redguard Nightblade
Goliath of Hammerfell a Redguard Dragonknight
Kaotik Von Dae'mon a Redguard* Sorcerer
PvP: (Specialty)
Tyrus Septim an Imperial Lycan Sorcerer
Tsar af-Bomba a Redguard Vampiric Nightblade
Movárth Piquine a Nord Vampiric Necromancer
Uri Ice-Heart the Twin a Nord Vampiric Warden
PvE:
Cinan Tharn an Imperial Dragonknight
Bates Vesuius of Dawnstar an Imperial Dragonknight
Herzog Zwei the Genesis an Akavari* Templar
Tav'i at-Shinji a Redguard** Warden
Lucky Hunch the Gambler - a Redguard Nightblade
Leveling...
Zenovia at-Tura a Redguard** Sorcerer
Yesi af-Kalik a Redguard Templar
Voa a Priest of Sep a Redguard* Necromancer
======
Passives of another race used. (RP)
*Breton
**Imperial
__________________________Backstories:_________________________
Ras Kalik the Vestige, a renown Redguard warrior; He has been blessed to save Tamriel from Molag Bal’s destructive Planemeld while reuniting the Five Companions. His further accomplishments after defeating Molag Bal, has been to stop the destruction of Morrowind, the Clockwork City, return order to the isle of Summerset and create a new king in Wrothgar and a queen in Elsywer. These events have made him a living legend and continue to lead him into new adventures throughout Tamriel, as well as into the hearts of many ladies including the Elf Queen, Aryenn. Over many years of adventurous travels, Ras Kalik had become a loner, until he re-visited his homeland of Alik'r.
Alik'r and it's cities were overrun by the undead Ra-Netu and therefore he made an allegiance with Alik'r's own Ash'abah tribe. These Ash'abah with his help, cleansed the city of Sentinel in Alik'r desert and it's surrounding areas of the undead brought to life by the Withered Hand. After rescuing Sentinel from the undead zombies, King Fahara’jad’s personal bodyguard the Goliath of Hammerfell, who was given this name by Imperials in the region; was asked to assist the tribe after learning of the defeat of the Withered Hand to the Ash'abah. Kalik promised Goliath he would task him with fighting living enemies on the battlefield if he so desired. Goliath being a Yokudan warrior wields a massive sword in respect to the Ansei, a gift given by the Imperial, Cinan Tharn. Not many soldiers are able to wield double two handed weapons, but Goliath loves to get up and personal in a fight, so he also carries a giant maul, both weapons laced with magical flames.
Jux Blackheart is a master thief that masquerades as a Bard at the Sisters of the Sands inn, with his younger sidekick Lucky Hunch for pilfering and gambling during this time. Jux was known to infiltrate any towns bank vault he came across and even delved into Ayelid ruins without detection. Kalik can vividly recall the night he met the famed thief. Jux found himself rummaging thru a slightly inebriated Kalik’s pocket for too long, on a full-mooned night and because of his greed and the glimmer of his golden armor in the moonlight. He lost his left pinky fingertip as a lesson! But in return, he gained a new friend, as it was his first time since a child being caught red-handed...
Upon arrival back in the Alik'r after many moons of adventuring, Ras Kalik ventures to Bergama. Visiting The Winking Jackal, he runs into Jux Blackheart, who introduces him to the coin game Crowns vs Forebearers (Heads vs Tails) and Golden Dwemer (RBG).... Jux constantly takes gold from the unfortunate thru theft or gambling, his biggest gambling victim is actually his partner in crime known as Lucky Hunch the Gambler. Lucky doesn't mind losing any gold coins to Jux... as Jux saved him from Altmer slavers in Summerset, by stealing a key and sending him on a boat to the mainland years prior. Lucky spent years in slavery with Khajiits in Summerset and picked up the art of subterfuge, using illusion magic disguises and stealing there.
Kaotik Von’Daemon an outcast, and a half-caste between a Breton mother and a Redguard father. Kaotik become a pariah due to his conjuration of Daedra pets. He was taught healing magic during his childhood years by his Breton mother. His father due to Redguard customs exiled him from the desert, sending him by wagon caravan to be a soldier in the war in Cyrodiil. He happened to meet Kalik while traveling from Alik'r, during this long caravan ride the caravan he was in was ambushed in Bangkorai by a group of bandits. Kalik by chance was also traveling thru this area on his Auridon Warhorse (which was bestowed to him by his friend, Darien Gautier). During this ambush, Kalik was able to rescue five hostages from the bandits. Kaotik was the first rescued, and Ras Kalik also recruited him to be in the Ash'abah tribe. These core Ash'abah tribesmen may never be seen together in travel as they partake in their own adventures but they always know what each other is doing; as they frequent a hideout in northern Bankorai. Their hideout an old Orc castle ruin, is kept watch by Nuzhimeh and she passes messages written between them, and frequently they also enjoy her company and her bed.
The other men rescued were a Dunmer banker, an Imperial mercenary and two other soldiers, an Imperial and a Breton Knight, stating proudly he was an Akavir descendent. One of the Imperials, Cinan, claimed to be related to Abnur Tharn the Battlemage of the Imperial Elder Council (One of Ras Kalik's mentors in the Five Companions). Cinan Tharn was really Abnur's drunkard treasure hunting illegitimate son. He was caught smuggling artifacts out of the Ayleid ruins in Cyrodiil and the elder of the two Imperials was Tyrus Septim a retired Imperial navy battle-mage (now a Lycan mercenary living in the city of Rimmen) and guard to the Tharn family. As much as Abnur Tharn hated his half-sister Euraxia, he dislikes his bas†ard son Cinan more. Tyrus now a ruffian and privateer had been paid by Abnur Tharn to watch over Cinan as much as possible. Cinan Tharn a drunkard, loves to drink at least a quarter barrel of Nord mead before he raids various delves and dungeons for relics to sell on the black market. Cinan also plans to one day, run an illegal gambling ring... which he thinks will net him more gold for his wares.
The Dunmer captive shackled to the Imperials looked familiar to Kalik from his time in Morrowind.... and he recognized him as Tythis Andromo a House Telvanni slave-owner and banker from Vvardenfell. During a rough interrogation to Tythis, Ras Kalik learnt why the bandits accosted him. The racist Dunmer was providing slaves as soldiers for the Three Banner War. The bandits were trying to negotiate a lucrative ransom for Andromo and the Imperials.... Kalik did not need any of this gold and he could never set Tythis free as he did with the two Imperial soldiers. His past involvement with slavery and war crimes, made Kalik's blood boil. He chose not to execute Tythis, as he figured the worse punishment for this former rich and opulent slave owner, is to now be an imprisoned servant for Ras Kalik and the tribe.
Herzog Zwei the Genesis a reknown Imperial/Akavirri battle-mage. His roots going back to Akavir through his mother’s bloodline. (His mother is descended from the Akaviri, through Versidue-Shae, and his Imperial father met her in Hakoshae, while traveling) Herzog earned the nickname "the Genesis" from his father as a child, as he was his mother's first born child, and last, as she tragically died in child-birth.
Herzog was seeking to purchase an artifact from Cinan Tharn, before their capture and was meeting Tyrus while in Rimmen, who introduced him to Cinan. This artifact being the Ayelid artifact; the sword Sinweaver. After their rescue and the exchange of gold to Cinan for the sword he decided to slip away before Ras Kalik could question who he was, and why the Akavir descendant really wanted that sword. Herzog was headed to Nagastani — An Ayleid ruin in eastern Cyrodiil. He had read in scrolls that the Sword would give him magical powers to meet his mothers spirit, if he performed an Ayleid ritual at an old shrine hidden there. Equipped with the artifact sword, he was off to start his own adventure but Ras Kalik, did indeed notice the sword however and instead sent a letter to Jux Blackheart (whom also was interested in Ayleid treasures), to attempt to find Herzog and acquire the sword. (*Azani Blackheart in Elder Scroll's Oblivion is Jux's descendant some 747 years later)
And so the Redguard, Imperial and Akaviri men parted ways ... While Ras Kalik went off to Elsweyr to encounter the latest threat to Tamriel, with Abnur Tharn and Sai Sahan - - DRAGONS!! Little did Ras Kalik know a few people were awaiting him in Senchal besides Sai. A necromancer survived his attack on the Withered Hand, while in Alik'r. The necromancer known as Auriek Siet'ka is also following him to the land of the Khajiits and Cacique the Sage of Ius a Shaman mystic who has become attuned spiritually with Tu'whacca (a Redguard God) and Ius (the Animal God), after being burned severely by the escaped dragons in Elsywer, is awaiting his arrival also. Aurik is a soldier of the Daggerfall Covenant that was introduced to necromancy while in the military, even though this magicka art is not spoken of openly by most of the Military leaders. He came to Alik'r and worked with the Withered Hand before Ras Kalik intervened on their plans. After the defeat of the Withered Hand, he aligned with the Worm Cult, and is constantly adapting and perfecting his necromantic arts.
After his journey to Rimmen, Kalik heads south to Senchal, in the southern regions of Elyswer. This new adventure will also put him on a path to meet a strange Redguard man. The stranger which was infected with an untreated Peyrite disease and also was the exiled from the Order of the New Moon cult, due to his sickness. He originally joined the cult to worship Laatvulon, the green dragon, mistakenly thinking it was the Daedric prince Peyrite. This confused and suffering cultist is known as Tsar al-Bomba and he is on a path to spread the disease. He was originally infected in Orccrest while recruiting members there. Can Ras Kalik and the shaman Cacique cure this poor soul, only time will tell. Little does Tsar al-Bomba know, that his infection is tied to Vampirism, and eventually the desire for blood will take over his mind. Senchal also offers Kalik his latest love interest... Aeliah. Whom he fondly led thru battles with the Dragonguard.
After the trek thru the heat, tropical and desert climate of Northern and Southern Elyswer, Ras Kalik heads north to the cold mountain range of Skyrim. His companion friend Lyris beckons for him with a letter sent by crow...
Movárth Piquine - a former vampire hunter (now infected), within the Fighter's Guild (and a secretive necromancer) was in Skyrim working with the Morthaal Guard. On a patrol mission he was caught in Frewien's ice curse outside of Morthaal with the frozen undead. Movárth's vampiric infection kept him from becoming an undead minion to the curse. He was able to use necromantic ice-magic to encase himself safely until he was freed with Freiwen, when the Vestige Ras Kalik broke the curse.
Uri Ice-Heart - brother of Urfon Ice-Heart. The twin sons of Atli and Oljourn Ice-Heart. The Ice-Heart family are originally from Markarth but now reside on the Jerall Mountain range near Cyrodiil, with their younger sister Araki. The twins had joined the Winterborn Reachmen while living in Markarth. Urfon pushed west to Orsinium with the Winterborn Clan, leaving his family behind. Uri stayed behind with his parents and sister to live in the family cabin for safety, avoiding the Vampire plague infiltrating the Reach. After news reaches him and he hears of Urfon's death... Uri leaves and heads home and is seeking vengeance. Meanwhile, his sister has also moved on to Windhelm to join the Fighter's guild. He will visit his sister, once before going to seek vengeance and she will craft him armor mixed with ice, called Stalhrim armor. Uri fearing death, after his brother's passing, falls victim to the convincing talk of Movárth at a Nordic tavern, and will also becomes a vampire.
{time moves forward through the hour-glass}0 -
sbanned_527275 wrote: »guess what. still not fixed after the maintenance.
It seems the only thing I can do is uninstall eso0 -
dabro90✭✭I did.
Playing Path of Exile and having a blast. Spent the money that was meant to go into ESO+ and Expansions on some fancy armor and extra stash storage.
There's no excuse to what they are doing here.0 -
Guitar_Player64Soul Shrivenstell bugged, i sick of it.
Apparently, until the chapter comes out, we will not see fixes of this issue.
Nice way to push players away from the project1 -
Guitar_Player64 wrote: »stell bugged, i sick of it.
Apparently, until the chapter comes out, we will not see fixes of this issue.
Nice way to push players away from the project
Don' be so optimistic to think they gonna fix it within next chapter. More disappointment awaiting if you give any hope.3
