2 crashs in 10 minutes / 4 in 1 hour/ 10 in 2 hours : good job!

AgaTheGreat

solasub wrote: »

ZOS_GinaBruno wrote: »

Thanks for the additional info, everyone. Just to update, we're currently tracking down a crash (not addon related) that may be the cause of this.

That was like 14 hours ago? And since....... ZERO news ; crashes were still there this morning ; so... WHAT'S UP?

Lol. Try playing with crashes for more than three months like people on PS4 🤦‍♀

Morgul667

AgaTheGreat wrote: »

solasub wrote: »

ZOS_GinaBruno wrote: »

Thanks for the additional info, everyone. Just to update, we're currently tracking down a crash (not addon related) that may be the cause of this.

That was like 14 hours ago? And since....... ZERO news ; crashes were still there this morning ; so... WHAT'S UP?

Lol. Try playing with crashes for more than three months like people on PS4 🤦‍♀

Why would you do that?

AgaTheGreat

Morgul667 wrote: »

AgaTheGreat wrote: »

solasub wrote: »

ZOS_GinaBruno wrote: »

Thanks for the additional info, everyone. Just to update, we're currently tracking down a crash (not addon related) that may be the cause of this.

That was like 14 hours ago? And since....... ZERO news ; crashes were still there this morning ; so... WHAT'S UP?

Lol. Try playing with crashes for more than three months like people on PS4 🤦‍♀

Why would you do that?

Because despite that, people still like playing with their friends 🤨

Celephantsylvius_Bornasfinmo

Is something being done about the crashes in Cyro?
In my group last night some had addons completely off some had them on..It seemed the same, we were sent to login screen multiple times in a short time span.

*Hoping for a fix today*

Celephantsylvius_Bornasfinmo

It almost seems like its attached to 'loading screens' in Cyro...with a chance of crashing when one occurs (feeling from my perspective)

solasub

Not at all ; 75 % of mine were not on a loading screen

scelesticscylla

:B morning after update, very low pop in cyro, still having crashes.

Aurielle

Youyouz06 wrote: »

Is something being done about the crashes in Cyro?
In my group last night some had addons completely off some had them on..It seemed the same, we were sent to login screen multiple times in a short time span.

*Hoping for a fix today*

I wouldn’t get your hopes up... we’ve been asking for fixes on console for months. Best they could do was give us more extreme lag.

solasub

non stop Crashes again ; half of the group just stopped. @ZOS_GinaBruno do you really think PVP players will continue to play this game if we continue like this for days? What are the news? "Investigating"?

Celephantsylvius_Bornasfinmo

Just had a crash on horse back in Cyro after writing in chat 'I haven't crashed yet!'
*karma*

TheFM

solasub wrote: »

And still no fix ; pvp is dying.

Well, the faction unlock didnt help things, and now the crashing is the nail in the coffin tbh.

More zerg surfing and even more crashing, whats the point.

solasub

not really ; it's in locked campaign, 1 bar, almost empty ; nothing to do with zerg or whatever.

Cirantille

I wasnt even in Cyrodiil bc thanks also our non cp campaign is ruined by non faction lock

I crash everytime I try to log out

Plus occasionalyl between wayshrines

TheFM

solasub wrote: »

not really ; it's in locked campaign, 1 bar, almost empty ; nothing to do with zerg or whatever.

The crashing doesnt i know, you could be in the middle of nowhere and BOOM. However that coupled with the zerg surfing that is happening even with 1 bar ( faction capacity is 150, so 1 out of 4 bars is still 37 people or so, so zerg surfing still possible )

MishMash

Related IDK, but worth mentioning.

Great, now I am crashing/disconnecting in vMA! Not sure if it is related, but I disconnect to the login screen.

Happened in the last boss round, two times already. So annoying when you have 30K hp left and POOF (first time) and the second time I had just used the spectral explosion to finish the boss and POOF offline.

I feel for anyone running it the first time and finally getting to that point and find you have to do that round all over again.

Justosay

I think these crashes relate to how game using memory.
After patch I had 2 crashes and 1 case of incorrect working of program. All addons were disable. Windows 10.
1) Crash when quit game [disk-memory data transfering]
2) Crash near portal when some players come to area [disk-memory data transfering]
3) After using alt+tab i could not return into game (black screen) and could not stop program even in task manager (black screen) [re-adressing memory]

solasub

15? 20 crashes? just for myself I stop to count
When porting
When riding in fields
When riding near keeps
When chating
When fighthing
When doing NOTHING
So................

AND I should tell : it's EXACTLY the same situation for ALL the pvp guildies I was grouped with since yesterday ; so a total amount of around 40 people.

ZOS_GinaBruno

Hey all, just to update, we believe we've pinpointed the cause of the crashes you're experiencing in Cyrodiil. We're still gathering information so it's a bit too soon to say when we can fix it or if there's any workaround, but will keep you updated as we know more.

Curious_Death

ZOS_GinaBruno wrote: »

A lot of the crashes we're seeing are actually due to out-of-date addons; please make sure they are disabled until the addon authors have a chance to update.

addons = 0
crashes 1h - two and one in combat - account logged in *shutting down PC*

scelesticscylla

ZOS_GinaBruno wrote: »

Hey all, just to update, we believe we've pinpointed the cause of the crashes you're experiencing in Cyrodiil. We're still gathering information so it's a bit too soon to say when we can fix it or if there's any workaround, but will keep you updated as we know more.

Thanks for the update! Hope it gets fixed soon!

Morgul667

AgaTheGreat wrote: »

Morgul667 wrote: »

AgaTheGreat wrote: »

solasub wrote: »

ZOS_GinaBruno wrote: »

Thanks for the additional info, everyone. Just to update, we're currently tracking down a crash (not addon related) that may be the cause of this.

That was like 14 hours ago? And since....... ZERO news ; crashes were still there this morning ; so... WHAT'S UP?

Lol. Try playing with crashes for more than three months like people on PS4 🤦‍♀

Why would you do that?

Because despite that, people still like playing with their friends 🤨

Id rather relax after work than go through that. Seems like a lot of pain for a game. Id rather be playing something that actually works

And i certainly wouldnt pay for something like that

hexnotic

N/A

Kiyakotari

Crash city over here. Both with and without addons enabled, so it doesn't seem to matter which option I select.

universal_wrath

Hey guys, I was having the same problem. I found out that it is related to my add ons, out dated addons to be precise. I was playing on one charcter and enabled my outdated addons and everything was fine. But as soon as I loged if and tried to log in to other charcter, the game would crash mid loading screens. I tried all my charcters and the problem persisted, as soon as I disabled the outdated addons, I was able to log in and I haven't experienced a crash yet.

universal_wrath

solasub wrote: »

@ZOS_GinaBruno 5th crash, with all addons DISABLED.
(Tho thanks for answering, we feel less alone )

Try to removed the addons and see if it works.

Aurielle

Morgul667 wrote: »

AgaTheGreat wrote: »

Morgul667 wrote: »

AgaTheGreat wrote: »

solasub wrote: »

ZOS_GinaBruno wrote: »

Thanks for the additional info, everyone. Just to update, we're currently tracking down a crash (not addon related) that may be the cause of this.

That was like 14 hours ago? And since....... ZERO news ; crashes were still there this morning ; so... WHAT'S UP?

Lol. Try playing with crashes for more than three months like people on PS4 🤦‍♀

Why would you do that?

Because despite that, people still like playing with their friends 🤨

Id rather relax after work than go through that. Seems like a lot of pain for a game. Id rather be playing something that actually works

And i certainly wouldnt pay for something like that

A lot of us have moved on. I unsubscribed after Elsweyr, uninstalled after Dragonhold. I only stick around in these forums in the hope that things will change, but I certainly have not been putting up with the current status quo. It sucks not being able to play with my friends in Cyrodiil.

Workerdroid7

Kiyakotari wrote: »

Crash city over here. Both with and without addons enabled, so it doesn't seem to matter which option I select.

Same. No addons? Crash while riding/fighting/standing/dead.... Try it with addons, same exact thing... random crashes, all over the place (Cyrodiil), and while doing a multitude of different things. I'm honestly starting to think the planned performance boost for Cyrodiil is to remove 10-20% of the players at any given point in time.... this is just diabolical "pvp experience"

ZOS_Volpe

Greetings,

We have recently had to remove a handful of bashing and inappropriate comments from this thread. Feedback is a very important function of our forums, but we do ask that all feedback remains civil and constructive. Thank you for your understanding.

adirondack

ZOS_GinaBruno wrote: »

Hey all, just to update, we believe we've pinpointed the cause of the crashes you're experiencing in Cyrodiil. We're still gathering information so it's a bit too soon to say when we can fix it or if there's any workaround, but will keep you updated as we know more.

Could you provide some information about the crashes since you have pinpointed the cause? I can get behind the inability to state exactly when the fix is coming.... but I'd like to know what's going on.

Also, not to be too nitpicky, I sure hope when you say "if there's any workaround" I assume that means "a temporary workaround until it is fixed via a patch".

Thank you for the information and we're all looking forward to more.

TheFM

ZOS_GinaBruno wrote: »

Hey all, just to update, we believe we've pinpointed the cause of the crashes you're experiencing in Cyrodiil. We're still gathering information so it's a bit too soon to say when we can fix it or if there's any workaround, but will keep you updated as we know more.

Was there something changed in the update that wasnt changed during pts? Thats probably where you want to start. When you put out updates that have not been tested, especially ones of this magnitude, this kind of stuff is to be expected.