ZOS_GinaBruno wrote: »Hey all, just to update, we believe we've pinpointed the cause of the crashes you're experiencing in Cyrodiil. We're still gathering information so it's a bit too soon to say when we can fix it or if there's any workaround, but will keep you updated as we know more.
universal_wrath wrote: »@ZOS_GinaBruno 5th crash, with all addons DISABLED.
(Tho thanks for answering, we feel less alone )
Try to removed the addons and see if it works.
ZOS_GinaBruno wrote: »Hey all, just to update, we believe we've pinpointed the cause of the crashes you're experiencing in Cyrodiil. We're still gathering information so it's a bit too soon to say when we can fix it or if there's any workaround, but will keep you updated as we know more.
ZOS_GinaBruno wrote: »Hey all, just to update, we believe we've pinpointed the cause of the crashes you're experiencing in Cyrodiil. We're still gathering information so it's a bit too soon to say when we can fix it or if there's any workaround, but will keep you updated as we know more.
Thank you for the update!!!
Take your time, don't rush, i mean your player base facing a frustrating problem but it is fine...take your time.
AgaTheGreat wrote: »AgaTheGreat wrote: »ZOS_GinaBruno wrote: »Thanks for the additional info, everyone. Just to update, we're currently tracking down a crash (not addon related) that may be the cause of this.
That was like 14 hours ago? And since....... ZERO news ; crashes were still there this morning ; so... WHAT'S UP?
Lol. Try playing with crashes for more than three months like people on PS4 🤦♀
Why would you do that?
Because despite that, people still like playing with their friends 🤨
Id rather relax after work than go through that. Seems like a lot of pain for a game. Id rather be playing something that actually works
And i certainly wouldnt pay for something like that
cyclonus11 wrote: »ZOS_GinaBruno wrote: »Hey all, just to update, we believe we've pinpointed the cause of the crashes you're experiencing in Cyrodiil. We're still gathering information so it's a bit too soon to say when we can fix it or if there's any workaround, but will keep you updated as we know more.
A lot of us are experiencing crashes, without addons, outside of Cyrodiil as well (where we weren't experiencing crashes before the update).
adirondack wrote: »ZOS_GinaBruno wrote: »Hey all, just to update, we believe we've pinpointed the cause of the crashes you're experiencing in Cyrodiil. We're still gathering information so it's a bit too soon to say when we can fix it or if there's any workaround, but will keep you updated as we know more.
Could you provide some information about the crashes since you have pinpointed the cause? I can get behind the inability to state exactly when the fix is coming.... but I'd like to know what's going on.
Also, not to be too nitpicky, I sure hope when you say "if there's any workaround" I assume that means "a temporary workaround until it is fixed via a patch".
Thank you for the information and we're all looking forward to more.
gezginrocker wrote: »Finished downloading today, entered Cyro and crashed after 5 minutes. I was expecting Zos to botch this major update as well, but this is a new low really.