Sylvermynx wrote: »Rereading the original post from Matt: this was a maintenance to set up the server SOFTWARE to recognize the "new" hardware when it is installed. The hardware isn't here yet. And next week, it won't be here for NA either.
Sylvermynx wrote: »Rereading the original post from Matt: this was a maintenance to set up the server SOFTWARE to recognize the "new" hardware when it is installed. The hardware isn't here yet. And next week, it won't be here for NA either.
DrOuttaSight wrote: »The so-called server upgrade didn't improve anything.
The performance is still very poor.
Server: PC EU.
Yes.. Last night it was taking ages for me to travel from map to house, and wayshrine to wayshrine.LeinadOrarogep wrote: »@ZOS_MattFiror, @ZOS_GinaBruno, @ZOS_JessicaFolsom - can we please have an official update on what has been done in yesterday's maintenance?Thank you all for your work!
- Is now the queue gone for good?
There is a queuing system in place, I was logging onto the PC EU server at around 15:10 CET time today.
and after I put my password in, just before the picture loaded, it flashed a timer in the background, then the picture jumped/hiccuped, as if it was loading again, in other words its hidden behind the pic as I logged in.
It looks like the PC EU server upgrade (that was put in place just the other day) can not handle the amount of logon's from ESO players.
DrOuttaSight wrote: »The so-called server upgrade didn't improve anything.
The performance is still very poor.
Server: PC EU.
Yes.. Last night it was taking ages for me to travel from map to house, and wayshrine to wayshrine.LeinadOrarogep wrote: »@ZOS_MattFiror, @ZOS_GinaBruno, @ZOS_JessicaFolsom - can we please have an official update on what has been done in yesterday's maintenance?Thank you all for your work!
- Is now the queue gone for good?
There is a queuing system in place, I was logging onto the PC EU server at around 15:10 CET time today.
and after I put my password in, just before the picture loaded, it flashed a timer in the background, then the picture jumped/hiccuped, as if it was loading again, in other words its hidden behind the pic as I logged in.
It looks like the PC EU server upgrade (that was put in place just the other day) can not handle the amount of logon's from ESO players.
Yep this is what I thought might happen, hide the queue behind the loading screen. Just cancelled my sub. May ask for a refund on Elsware if problems persist.
LeinadOrarogep wrote: »A simple update from ZOS, with an explanation about what has been done and what should we expect now would help clear up a lot of confusion and doubts.
oxygen_thief wrote: »
ZOS_MattFiror wrote: »Everyone,
We've been working very hard on prepping additional server hardware to accommodate our burgeoning player base, especially in the EU - and I'm very happy to say that we've done it much faster than anticipated. We are wrapping up the work, and will have the additional capacity online for PC EU players before the upcoming Easter holiday weekend.
Here's how it will work:Adding server capacity should alleviate load-causing server problems and enable us to raise our "concurrent" supported user number well above our nightly maximums, while also removing the queues. We are still working on overall client architecture and performance fixes, which are unrelated to this particular issue. You should see more information about our client performance progress in the coming months.
- We will take PC EU offline tomorrow (Thursday, April 18) morning at 12pm CEST/6am EST for maintenance to configure the megaserver to recognize the additional hardware. Stay tuned for messaging from our Social and Community teams on how long the outage will be.
- At some point next week we will do the same for PC NA - even though we haven't had to turn on queuing for PC NA, we want to make sure additional capacity is added there as well to keep up with the growing population on that megaserver.
I know that this has not been an awesome couple of weeks for our EU PC players, which is why we have worked so hard to get additional capacity online as soon as possible. While having a growing player population is great, we know it’s not a good experience to have the population outgrow the current server hardware, or to have to wait in a queue to get into the game you love to play. We'll definitely keep an eye on things and will keep everyone updated as warranted.
Thanks,
Matt
Well, the good thing is that performance will improve when a lot of people quit playing!
If they dont fix the problem...the problem will fix itself...and not in a god way for them, DF has been broken since Jester's festival and no improvement there...and now we are in 4th week of the event....when it will be even more stress on DF.
, DF has been broken since Jester's festival and no improvement there...and now we are in 4th week of the event....when it will be even more stress on DF.
oxygen_thief wrote: », DF has been broken since Jester's festival and no improvement there...and now we are in 4th week of the event....when it will be even more stress on DF.
it has been broken at least since 2016. wait for gina community manager with a new portion of bla bla bla we are investigating just wait five years more
Read the first post...tthought *woohoo* silently to myself........and here we are 2 weeks later still in dire need of major upgrades...
Not really surprised tbh, should have known better than to get my hopes up
Read the first post...tthought *woohoo* silently to myself........and here we are 2 weeks later still in dire need of major upgrades...
Not really surprised tbh, should have known better than to get my hopes up
ManwithBeard9 wrote: »Read the first post...tthought *woohoo* silently to myself........and here we are 2 weeks later still in dire need of major upgrades...
Not really surprised tbh, should have known better than to get my hopes up
Why? they never said anything was getting upgraded, just adding more capacity.