Next Monday with the PC launch of Update 21, we’ll be implementing some code related to ESO’s database that will allow us greater flexibility with updates and maintenance as it continues to grow over time. Due to this change, after downloading the patch on Monday, you are likely to encounter a very long load screen upon first logging into the game. This will only occur the first time you log in after character select, and it will not affect subsequent logins. That said, the length of the load screen could vary anywhere between 5-10 minutes to a couple hours. We understand this is far from ideal and is frustrating on launch day, but it’s a necessary evil just this one time.
Edited by ZOS_GinaBruno on March 12, 2019 1:38PM
Now, this loading is actually directly tied to the total number of bank items, inventory items, and mail attachments everyone has. This means if you’re able to clear out excess items in your inventory and attachments before maintenance begins Monday morning (or even just reduce them), this will greatly help the amount of loading the client will need to do! Additionally, once you’re at the load screen, please just wait until you’ve made it into the game; closing the client will not speed things up.
Thanks for your understanding, everyone, and we look forward to Wrathstone and Update 21 launch in just a few days!
Edit: This may occur during console launch as well.
Community Manager - The Elder Scrolls Online
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