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Oceanic Lag now 300-400 ms even with a vpn - was 250-300??

  • GlorphNoldorin
    GlorphNoldorin
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    Hiruda wrote: »
    jcm2606 wrote: »
    @ZOS_GinaBruno @ZOS_JessicaFolsom Zenimax has absolutely nothing to say about this? Absolutely disgusting. The entire company should be ashamed at delivering a product that performs so poorly in the OCE region that we're forced to pay for a third-party VPN just to get the ping we had 2 years ago.

    At the latest news, its EU and NA server, not OCE
    be happy they didnt ip lock it at the first place, stop quit the whining and accept the fact you have to play on a far away server
    I play lost ark on korean server, do you see me crying on their forum about having a bad ping in Eu, while im clearly aware im playing on a KR server ? no you dont, because im not a kid that cant read properly and then blame the company for my own dumbness

    Some one kick your cat this morning? Why dont you ignore this thread if you are offended by people expressing their right to free speech and complain?
  • GlorphNoldorin
    GlorphNoldorin
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    Is there some law against whining?
  • Sylvermynx
    Sylvermynx
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    Wow. High ping is what I deal with every day - that's 2000 ms + because the only connect I have is satellite. Hiruda, you need to take a hike. These OCE players are dealing with real "high ping" for them - they all know what their ping was before ESO decided to add Akamai into the mix.

    Akamai is.... a bad solution. I can't load some sites local to me (SW US) who use Akamai as a provider. Good thing I found other sources for the stuff on those "Akamai'd crap" sites.... And yes, I have pointed out to those sellers why I'm not buying from them.
  • lokulin
    lokulin
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    I quit my sub in January and have barely been back. Been playing Anthem. Have had one death due to lag, so far, in hours of play. Contrast that to my last group content in ESO... If I come back to ESO for Elsweyr it won't be for group content, that's for sure.

    Yep, just let my ESO+ subscription lapse today. Have pre-purchased Elsweyr and will be coming back for the story and to play around with a necromancer but I've shelved the idea of doing most newer end game content. It is just too frustrating at the moment.
    I've hidden your signature.
  • Sylvermynx
    Sylvermynx
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    lokulin wrote: »
    I quit my sub in January and have barely been back. Been playing Anthem. Have had one death due to lag, so far, in hours of play. Contrast that to my last group content in ESO... If I come back to ESO for Elsweyr it won't be for group content, that's for sure.

    Yep, just let my ESO+ subscription lapse today. Have pre-purchased Elsweyr and will be coming back for the story and to play around with a necromancer but I've shelved the idea of doing most newer end game content. It is just too frustrating at the moment.

    That's.... sad. I wish things would be better for you guys.
  • MrGarlic
    MrGarlic
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    Just putting this here.
    My pings over time, taken from screenshots. Neither my ISP nor my service type changed.

    Dec 2016
    yE7sRIy.jpg

    Dec 2017
    9sts5kb.jpg

    Dec 2018
    9NBEsc8.jpg

    Mar 2019
    TVoOrsr.jpg

    A ping of 220-240 is what I normally get for NZ to USA games.
    A ping of 330-350 is what I normally get for NZ to EU games.

    ESO is obviously an exception now with ~350ms Ping. It used to be ~240.

    The only thing that is different is our routing through Akamai Hong Kong which is well documented here:
    https://forums.elderscrollsonline.com/en/discussion/436992/high-latency-at-akamai-com/p1

    And for @Hiruda, we are not whining about high ping, we are advising ZOS about their reduction of service, to which they are denying responsibility according to my high level service ticket.
    'Sharp Arrows'Mr.Garlic
    Hidden by darkness, a shadow in the night,A sped arrow dissecting the gloom,Finding it's target, such delight.
  • James-Wayne
    James-Wayne
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    Think yourself lucky my ping has always been around 400 from Perth.... was only around 300 for the first few years... don't even talk about ping in Cryodiil thou, that's like 600+

    haha
    PERTH, AUSTRALIA | PC | NA | @Aussie-Elders

    TENTH ANNIVERSARY - Thanks for sticking with us for 10 years.
    James-Wayne you earned this badge 9:56AM on 4th of February 2024.
    529 people have also earned this badge.
  • lokulin
    lokulin
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    Sylvermynx wrote: »
    lokulin wrote: »
    I quit my sub in January and have barely been back. Been playing Anthem. Have had one death due to lag, so far, in hours of play. Contrast that to my last group content in ESO... If I come back to ESO for Elsweyr it won't be for group content, that's for sure.

    Yep, just let my ESO+ subscription lapse today. Have pre-purchased Elsweyr and will be coming back for the story and to play around with a necromancer but I've shelved the idea of doing most newer end game content. It is just too frustrating at the moment.

    That's.... sad. I wish things would be better for you guys.

    It is what it is. Never thought I'd say it, but am actually having a bit if fun with Fortnite lately. Finally starting to see the appeal of it. Certainly the16ms ping and solid performance is attractive from the outset. Not sure how long that will last tho. Definitely doesn't have the depth of ESO. Good enough for a quick PvP fix however.
    I've hidden your signature.
  • Heady
    Heady
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    The main thing for me mostly is HAVING TO PAY to make the game somewhat playable, all the time get people like "oh im lagging my ping is 110" lmao stfu
  • Miswar
    Miswar
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    You have 13 pages without even ZoS responding..... hate to tell you but that spells out that the developers do not care about this issue and are not doing anything to resolve it.
  • lokulin
    lokulin
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    Miswar wrote: »
    You have 13 pages without even ZoS responding..... hate to tell you but that spells out that the developers do not care about this issue and are not doing anything to resolve it.

    It probably makes business sense in a lot of ways. 90%+ of the content is perfectly playable even with with a really poor ping. Normal dungeons, most vet dungeons, normal trials, all overland content, all easily doable. It is really only end game trials, dungeons and PvP where the latency really becomes more of an issue and even then there enough people that are good enough, or stubborn enough that they will play anyway. So considering most players are casual and most of the end game players are in the US or mainland EU why should they bother about the small number of players in Oceania that are good enough (or persistent enough) to get to end game but not willing to put up with the poor latency. A bit of noise on the forums that they can ignore as it won't affect the majority anyway. As I've said elsewhere, I've given up and am just going to play for the overland story content from now on. I'll get my PvP fix somewhere else.
    Edited by lokulin on March 9, 2019 5:17AM
    I've hidden your signature.
  • lokulin
    lokulin
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    MrGarlic wrote: »
    Just putting this here.
    My pings over time, taken from screenshots. Neither my ISP nor my service type changed.

    Dec 2016
    yE7sRIy.jpg

    Dec 2017
    9sts5kb.jpg

    Dec 2018
    9NBEsc8.jpg

    Mar 2019
    TVoOrsr.jpg

    A ping of 220-240 is what I normally get for NZ to USA games.
    A ping of 330-350 is what I normally get for NZ to EU games.

    ESO is obviously an exception now with ~350ms Ping. It used to be ~240.

    The only thing that is different is our routing through Akamai Hong Kong which is well documented here:
    https://forums.elderscrollsonline.com/en/discussion/436992/high-latency-at-akamai-com/p1

    And for @Hiruda, we are not whining about high ping, we are advising ZOS about their reduction of service, to which they are denying responsibility according to my high level service ticket.

    I wish I had screenshots saved from the same period as it would show the same thing.
    I've hidden your signature.
  • Shady_Knights
    Shady_Knights
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    lokulin wrote: »
    Miswar wrote: »
    You have 13 pages without even ZoS responding..... hate to tell you but that spells out that the developers do not care about this issue and are not doing anything to resolve it.

    It probably makes business sense in a lot of ways. 90%+ of the content is perfectly playable even with with a really poor ping. Normal dungeons, most vet dungeons, normal trials, all overland content, all easily doable. It is really only end game trials, dungeons and PvP where the latency really becomes more of an issue and even then there enough people that are good enough, or stubborn enough that they will play anyway. So considering most players are casual and most of the end game players are in the US or mainland EU why should they bother about the small number of players in Oceania that are good enough (or persistent enough) to get to end game but not willing to put up with the poor latency. A bit of noise on the forums that they can ignore as it won't affect the majority anyway. As I've said elsewhere, I've given up and am just going to play for the overland story content from now on. I'll get my PvP fix somewhere else.

    Untrue, 90% of the game is not playable at the moment. I can't even group up now due to lag bottlenecks kicking my guild mates and myself out of the game when our ping skyrockets to 999+. Any area where other players are lags out the game as the bottleneck in network management gets worse and worse until the game kicks us.

    Peak times are the worst.

    I can play the game if I'm solo, if I logon at low times when there's not many people on and never do PVP. Does this sound like an MMORPG?



  • lokulin
    lokulin
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    lokulin wrote: »
    Miswar wrote: »
    You have 13 pages without even ZoS responding..... hate to tell you but that spells out that the developers do not care about this issue and are not doing anything to resolve it.

    It probably makes business sense in a lot of ways. 90%+ of the content is perfectly playable even with with a really poor ping. Normal dungeons, most vet dungeons, normal trials, all overland content, all easily doable. It is really only end game trials, dungeons and PvP where the latency really becomes more of an issue and even then there enough people that are good enough, or stubborn enough that they will play anyway. So considering most players are casual and most of the end game players are in the US or mainland EU why should they bother about the small number of players in Oceania that are good enough (or persistent enough) to get to end game but not willing to put up with the poor latency. A bit of noise on the forums that they can ignore as it won't affect the majority anyway. As I've said elsewhere, I've given up and am just going to play for the overland story content from now on. I'll get my PvP fix somewhere else.

    Untrue, 90% of the game is not playable at the moment. I can't even group up now due to lag bottlenecks kicking my guild mates and myself out of the game when our ping skyrockets to 999+. Any area where other players are lags out the game as the bottleneck in network management gets worse and worse until the game kicks us.

    Peak times are the worst.

    I can play the game if I'm solo, if I logon at low times when there's not many people on and never do PVP. Does this sound like an MMORPG?



    I meant if your ping is ~350ms then 90%+ of the game is easily doable with enough patience. That is my current ping and on my main I have about 85% of all achievements unlocked. If your ping is unstable or worse then sure, even less is playable. No disagreement there. For reference I am in Tasmania on a 100mbit fibre connection with internode so other connection types and providers may vary but the only places further away from the NA servers would be in Western Australia or the middle of the ocean. It does sound like local network issues are your problem not the overall game as bad as it is for Oceania.
    I've hidden your signature.
  • SaucyMcSauceface
    SaucyMcSauceface
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    Hiruda wrote: »
    jcm2606 wrote: »
    @ZOS_GinaBruno @ZOS_JessicaFolsom Zenimax has absolutely nothing to say about this? Absolutely disgusting. The entire company should be ashamed at delivering a product that performs so poorly in the OCE region that we're forced to pay for a third-party VPN just to get the ping we had 2 years ago.

    At the latest news, its EU and NA server, not OCE
    be happy they didnt ip lock it at the first place, stop quit the whining and accept the fact you have to play on a far away server
    I play lost ark on korean server, do you see me crying on their forum about having a bad ping in Eu, while im clearly aware im playing on a KR server ? no you dont, because im not a kid that cant read properly and then blame the company for my own dumbness

    Wow, thanks for that. It had never occurred to any of us that we were playing on an international server.

    Anyway moving back to reality,
    1. They advertise the game on buses etc in Australia, so they obviously have an interest in Australians playing.
    2. We are not asking for a ping that ignores geography, merely a ping that does not add to the geographical lag. As shown by multiple posts so far, the ping used to be high, but not insanely so. At rare times did you find yourself dead despite your screen showing that you were outside of the danger area. Those things are a daily occurrence now. It is the change that we are asking for comment on, not the 180m/s that are required by geographical distance. We are asking for a response to the fact that ZOS has handed over DDoS scrubbing to a company that seems to think that routing all traffic via the longest route possible is a good idea. We are asking that perhaps they fix a problem that seem to have introduced.
    3. You play Lost Ark on a Korean server from the EU. You accept the geographical cost. Kudos. So do we. What we object to is the extra lag that has been added on on top of that. To comment from experience, you would need Ark to outsource the way that traffic is routed and have that company decide that traffic should go from Korea to the EU via the west coast of America, adding an extra 200m/s to the lag. Then come back and talk to us about whether you are ok with the added lag.
  • Heady
    Heady
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    Hiruda wrote: »
    jcm2606 wrote: »
    @ZOS_GinaBruno @ZOS_JessicaFolsom Zenimax has absolutely nothing to say about this? Absolutely disgusting. The entire company should be ashamed at delivering a product that performs so poorly in the OCE region that we're forced to pay for a third-party VPN just to get the ping we had 2 years ago.

    At the latest news, its EU and NA server, not OCE
    be happy they didnt ip lock it at the first place, stop quit the whining and accept the fact you have to play on a far away server
    I play lost ark on korean server, do you see me crying on their forum about having a bad ping in Eu, while im clearly aware im playing on a KR server ? no you dont, because im not a kid that cant read properly and then blame the company for my own dumbness

    Wow, thanks for that. It had never occurred to any of us that we were playing on an international server.

    Anyway moving back to reality,
    1. They advertise the game on buses etc in Australia, so they obviously have an interest in Australians playing.
    2. We are not asking for a ping that ignores geography, merely a ping that does not add to the geographical lag. As shown by multiple posts so far, the ping used to be high, but not insanely so. At rare times did you find yourself dead despite your screen showing that you were outside of the danger area. Those things are a daily occurrence now. It is the change that we are asking for comment on, not the 180m/s that are required by geographical distance. We are asking for a response to the fact that ZOS has handed over DDoS scrubbing to a company that seems to think that routing all traffic via the longest route possible is a good idea. We are asking that perhaps they fix a problem that seem to have introduced.
    3. You play Lost Ark on a Korean server from the EU. You accept the geographical cost. Kudos. So do we. What we object to is the extra lag that has been added on on top of that. To comment from experience, you would need Ark to outsource the way that traffic is routed and have that company decide that traffic should go from Korea to the EU via the west coast of America, adding an extra 200m/s to the lag. Then come back and talk to us about whether you are ok with the added lag.

    they should have a clause on all advertising they do stating that there is no local server.
  • Heady
    Heady
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    why does Australia even have a zos rep what do they even do lmao
  • Shady_Knights
    Shady_Knights
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    lokulin wrote: »
    lokulin wrote: »
    Miswar wrote: »
    You have 13 pages without even ZoS responding..... hate to tell you but that spells out that the developers do not care about this issue and are not doing anything to resolve it.

    It probably makes business sense in a lot of ways. 90%+ of the content is perfectly playable even with with a really poor ping. Normal dungeons, most vet dungeons, normal trials, all overland content, all easily doable. It is really only end game trials, dungeons and PvP where the latency really becomes more of an issue and even then there enough people that are good enough, or stubborn enough that they will play anyway. So considering most players are casual and most of the end game players are in the US or mainland EU why should they bother about the small number of players in Oceania that are good enough (or persistent enough) to get to end game but not willing to put up with the poor latency. A bit of noise on the forums that they can ignore as it won't affect the majority anyway. As I've said elsewhere, I've given up and am just going to play for the overland story content from now on. I'll get my PvP fix somewhere else.

    Untrue, 90% of the game is not playable at the moment. I can't even group up now due to lag bottlenecks kicking my guild mates and myself out of the game when our ping skyrockets to 999+. Any area where other players are lags out the game as the bottleneck in network management gets worse and worse until the game kicks us.

    Peak times are the worst.

    I can play the game if I'm solo, if I logon at low times when there's not many people on and never do PVP. Does this sound like an MMORPG?

    I meant if your ping is ~350ms then 90%+ of the game is easily doable with enough patience. That is my current ping and on my main I have about 85% of all achievements unlocked. If your ping is unstable or worse then sure, even less is playable. No disagreement there. For reference I am in Tasmania on a 100mbit fibre connection with internode so other connection types and providers may vary but the only places further away from the NA servers would be in Western Australia or the middle of the ocean. It does sound like local network issues are your problem not the overall game as bad as it is for Oceania.

    My traffic routes through Akami as well, there's latency introduced there.

    A 320ms connection from Melbourne is my "normal" connectivity. That's pretty bad as well. 240ms-260ms is what I typically get from NA hosted server (in New York as well)

    My guess is the that the connection becomes unstable due to the inbuilt bottlenecks in the way the network is forced to traverse through to the NA servers. These are outside of my control. Until they are removed they'll remain the prime candidate as to why myself and my guild members are getting lag spikes to 999+ which then result in deaths or kicks from the game.

    Good for you that you don't think this is an issue. I'd ask though....if you are at 350ms for NA hosted server....does that sound right to you, is that inline with other games hosted in NA?

  • Shady_Knights
    Shady_Knights
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    I believe the NA servers are hosted in Texas. I found another data center based there that I did a ping test on and it returned at just 203ms.

    Understand that the game itself will add on top of ping results, but my normal connection of 320ms with ESO tells me there's a lot of overhead added on the connection.

    Others have posted the bottleneck from Akami as being the main offender. Additional bloat from the game itself and how it's managed over time has also been suggested as another offender. My previous post suggests a 240-260ms target from similar games hosted in NA and I stand by that.

    The more latency in the connection the more issues occur.

  • lokulin
    lokulin
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    lokulin wrote: »
    lokulin wrote: »
    Miswar wrote: »
    You have 13 pages without even ZoS responding..... hate to tell you but that spells out that the developers do not care about this issue and are not doing anything to resolve it.

    It probably makes business sense in a lot of ways. 90%+ of the content is perfectly playable even with with a really poor ping. Normal dungeons, most vet dungeons, normal trials, all overland content, all easily doable. It is really only end game trials, dungeons and PvP where the latency really becomes more of an issue and even then there enough people that are good enough, or stubborn enough that they will play anyway. So considering most players are casual and most of the end game players are in the US or mainland EU why should they bother about the small number of players in Oceania that are good enough (or persistent enough) to get to end game but not willing to put up with the poor latency. A bit of noise on the forums that they can ignore as it won't affect the majority anyway. As I've said elsewhere, I've given up and am just going to play for the overland story content from now on. I'll get my PvP fix somewhere else.

    Untrue, 90% of the game is not playable at the moment. I can't even group up now due to lag bottlenecks kicking my guild mates and myself out of the game when our ping skyrockets to 999+. Any area where other players are lags out the game as the bottleneck in network management gets worse and worse until the game kicks us.

    Peak times are the worst.

    I can play the game if I'm solo, if I logon at low times when there's not many people on and never do PVP. Does this sound like an MMORPG?

    I meant if your ping is ~350ms then 90%+ of the game is easily doable with enough patience. That is my current ping and on my main I have about 85% of all achievements unlocked. If your ping is unstable or worse then sure, even less is playable. No disagreement there. For reference I am in Tasmania on a 100mbit fibre connection with internode so other connection types and providers may vary but the only places further away from the NA servers would be in Western Australia or the middle of the ocean. It does sound like local network issues are your problem not the overall game as bad as it is for Oceania.

    My traffic routes through Akami as well, there's latency introduced there.

    A 320ms connection from Melbourne is my "normal" connectivity. That's pretty bad as well. 240ms-260ms is what I typically get from NA hosted server (in New York as well)

    My guess is the that the connection becomes unstable due to the inbuilt bottlenecks in the way the network is forced to traverse through to the NA servers. These are outside of my control. Until they are removed they'll remain the prime candidate as to why myself and my guild members are getting lag spikes to 999+ which then result in deaths or kicks from the game.

    Good for you that you don't think this is an issue. I'd ask though....if you are at 350ms for NA hosted server....does that sound right to you, is that inline with other games hosted in NA?

    I don't think it is acceptable. What I am saying is that they are unlikely to do anything about it as the vast majority of the game content isn't really affected by having a ~350ms ping. I think I put in about 2500 hours before I really started to get frustrated by the latency. Finishing things like all the quests, fishing, leveling alts, crafting, world bosses, normal and non DLC dungeons. It was only really when I hit DLC hard modes, no deaths, trials etc that I started to find the latency issues a real annoyance. Therein lies the problem. Most people don't even get to end game let alone live in the area we live in so of course ZOS doesn't care. It is frustrating but I can't see them doing anything about it. Not saying it isn't worth complaining about tho. :D
    Edited by lokulin on March 9, 2019 6:59AM
    I've hidden your signature.
  • Matchimus
    Matchimus
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    There is a tipping point when a car is no longer viable to maintain so you take it paddock bashing to flog the last bit of life out of it. I think we are that car.
  • Raevyness
    Raevyness
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    Yeah. I myself went from 'annoying but playable' 250-280ms average with the occasional spike to now 330-350 average. This is after the last update.

    I have a subscription and I'm seriously considering stopping when this 3 months is over, as i fear each new update will bring another 50ms of lag to us Aussies. When is enough enough?
  • MattT1988
    MattT1988
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    Hiruda wrote: »
    jcm2606 wrote: »
    @ZOS_GinaBruno @ZOS_JessicaFolsom Zenimax has absolutely nothing to say about this? Absolutely disgusting. The entire company should be ashamed at delivering a product that performs so poorly in the OCE region that we're forced to pay for a third-party VPN just to get the ping we had 2 years ago.

    At the latest news, its EU and NA server, not OCE
    be happy they didnt ip lock it at the first place, stop quit the whining and accept the fact you have to play on a far away server
    I play lost ark on korean server, do you see me crying on their forum about having a bad ping in Eu, while im clearly aware im playing on a KR server ? no you dont, because im not a kid that cant read properly and then blame the company for my own dumbness

    Seriously mate, f**k that attitude right off. They advertised the game heavily in Australia, they have a responsibility to make the game work properly in Australia. No we don’t have to “put up” with this inadequacy. It isn’t fair considering we were promised a working game and paid for a working game and we’re not getting it. Get over yourself. They have no right to treat Oceanic players this way.
  • Raevyness
    Raevyness
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    Heady wrote: »
    Hiruda wrote: »
    jcm2606 wrote: »
    @ZOS_GinaBruno @ZOS_JessicaFolsom Zenimax has absolutely nothing to say about this? Absolutely disgusting. The entire company should be ashamed at delivering a product that performs so poorly in the OCE region that we're forced to pay for a third-party VPN just to get the ping we had 2 years ago.

    At the latest news, its EU and NA server, not OCE
    be happy they didnt ip lock it at the first place, stop quit the whining and accept the fact you have to play on a far away server
    I play lost ark on korean server, do you see me crying on their forum about having a bad ping in Eu, while im clearly aware im playing on a KR server ? no you dont, because im not a kid that cant read properly and then blame the company for my own dumbness

    Wow, thanks for that. It had never occurred to any of us that we were playing on an international server.

    Anyway moving back to reality,
    1. They advertise the game on buses etc in Australia, so they obviously have an interest in Australians playing.
    2. We are not asking for a ping that ignores geography, merely a ping that does not add to the geographical lag. As shown by multiple posts so far, the ping used to be high, but not insanely so. At rare times did you find yourself dead despite your screen showing that you were outside of the danger area. Those things are a daily occurrence now. It is the change that we are asking for comment on, not the 180m/s that are required by geographical distance. We are asking for a response to the fact that ZOS has handed over DDoS scrubbing to a company that seems to think that routing all traffic via the longest route possible is a good idea. We are asking that perhaps they fix a problem that seem to have introduced.
    3. You play Lost Ark on a Korean server from the EU. You accept the geographical cost. Kudos. So do we. What we object to is the extra lag that has been added on on top of that. To comment from experience, you would need Ark to outsource the way that traffic is routed and have that company decide that traffic should go from Korea to the EU via the west coast of America, adding an extra 200m/s to the lag. Then come back and talk to us about whether you are ok with the added lag.

    they should have a clause on all advertising they do stating that there is no local server.

    They SHOULD! It should be compulsory. When you purchase this game in W/E store, it's noted you need internet to play, but no where does it say that the servers are located in NA or EU... You find that out after the FACT.
  • Raevyness
    Raevyness
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    MattT1988 wrote: »
    Hiruda wrote: »
    jcm2606 wrote: »
    @ZOS_GinaBruno @ZOS_JessicaFolsom Zenimax has absolutely nothing to say about this? Absolutely disgusting. The entire company should be ashamed at delivering a product that performs so poorly in the OCE region that we're forced to pay for a third-party VPN just to get the ping we had 2 years ago.

    At the latest news, its EU and NA server, not OCE
    be happy they didnt ip lock it at the first place, stop quit the whining and accept the fact you have to play on a far away server
    I play lost ark on korean server, do you see me crying on their forum about having a bad ping in Eu, while im clearly aware im playing on a KR server ? no you dont, because im not a kid that cant read properly and then blame the company for my own dumbness

    Seriously mate, f**k that attitude right off. They advertised the game heavily in Australia, they have a responsibility to make the game work properly in Australia. No we don’t have to “put up” with this inadequacy. It isn’t fair considering we were promised a working game and paid for a working game and we’re not getting it. Get over yourself. They have no right to treat Oceanic players this way.

    I second you! Not only that but what gives with the ZoS employee getting on facebook and posting a 'special thanks' to ANZ players?? What's that like? A curtsy "ah ***k we know we ignore these guys, better give em a quick thanks to shut them up a bit"... What gives?

    I'd like to see a ZoS employee or PR person to come on here and address the hundreds of players who have purchased an online game that is no longer within working standards... And address how they are going to fix the issues or compensate the ANZ player base.
    Edited by Raevyness on March 9, 2019 9:49AM
  • Coggo
    Coggo
    ✭✭✭
    The advertising in Melbourne for Morrowing & Summerset was lavish. I remember the nostalgic rush I got when I saw a bus pull by Queen Victoria Market with the Morrowind artwork festooned down one side.

    So, yeah if this company can run a full-on blanket advertisement campaign in all of Australia's major cities it has a responsibility to make certain the game is at least playable for their customers in that nation.

    A game whose performance diminishes each mass major patch is an insult to said costumer base.
  • NoMoreChillies
    NoMoreChillies
    ✭✭✭✭✭
    Hiruda wrote: »
    jcm2606 wrote: »
    @ZOS_GinaBruno @ZOS_JessicaFolsom Zenimax has absolutely nothing to say about this? Absolutely disgusting. The entire company should be ashamed at delivering a product that performs so poorly in the OCE region that we're forced to pay for a third-party VPN just to get the ping we had 2 years ago.

    At the latest news, its EU and NA server, not OCE
    be happy they didnt ip lock it at the first place, stop quit the whining and accept the fact you have to play on a far away server
    I play lost ark on korean server, do you see me crying on their forum about having a bad ping in Eu, while im clearly aware im playing on a KR server ? no you dont, because im not a kid that cant read properly and then blame the company for my own dumbness

    if you bothered to read the thread, you would see its ZOS introduction of Akaimi DDOS scrubbing that routes OCE players thru Hong Kong instead of direct to USA......oh why do i bother.
    Insulting people on the internet is cowardly.
  • Androconium
    Androconium
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    Heady wrote: »
    why does Australia even have a zos rep what do they even do lmao

    It would most likely be to stay on top of classification regs.

    Fall out 3 was refused classificstion, because of the overt drug references.

    If it can't be classified, it can't be sold.

    Much embarrassment back in the day.
  • Shady_Knights
    Shady_Knights
    ✭✭✭
    Lord of the Rings Online, a much older MMORPG has a NA hosted server that I and any Australian player would connect onto. It's data centre is on the East Coast of USA, I believe in Boston. Boston is 16,922km from Melbourne Australia. It's close to being the maximum distance you could possible get between two points on the planet.

    I'm getting a ping of 250ms to LOTRO servers. This is a consistent.

    For ESO, the NA data centre as I understand is in Dallas Texas. The distance between these two points is 14,475km's.

    A shorter distance "should" result in a better ping for OCE players. In both cases, I'm not using a VPN to tunnel a more effective pathway. Having a 320 ping baseline from my connection here (when it doesn't lag spike) to ESO tells me that there's something seriously wrong adding unwanted delay to the connection.

    Akaimi DDOS service introduced adds an ineffective route point via Japan and unnecessary delay. All our connections are being screwed because of this.

    I'll note that the latency indicator in ESO changes from a white to red icon once 300 ping is breached. The worse the latency the more issues you have in the game. My connection is now triggering server kicks frequently as the latency is bottle necking and creating lag spikes.

    There's nothing I can control on my side other than buying a VPN as a tunneling service to appear as a US based connection and thus bypass the bad pathing.






  • Othniel327
    Othniel327
    ✭✭✭
    I wonder if this is what causes my frequent disconnects? I often see the latency meter on my screen jump from its normal 120ish-150ish up to 400ish or 999+.
This discussion has been closed.