The Psychology of ZOS forum part 1...

Thealteregoroman

I find it funny that all these people on the forums are getting crazy over the outfit system. This isn't the first, it won't be the last that we "lose our minds". How long will you keep doing this merry go round? We hate them when we think they do bad. Love them when we think they do good. Are we fickle? Not everyone that comes to the forum feels this way when change happens, however, a majority do from what I can see.



Most people are not doing anything about it. (when I say that I mean coming onto the forum, leaving your opinion and that's it.) Like come on people, ZOS CLEARLY has the DATA that we don't have on our end to back up justifying making the prices they make. I see people on the forum hypothesizing and drawing conclusions off of what? We have no data, no money trail, no nothing...If we DID, this would be a very different conversation.

So what are we doing?



Take this example of the child...



Bathed in innocence. As you can see, we are like this child when it comes to ZOS. The drink is like ZOS and Elder scrolls online. We try the consumer product being the game and the reaction is what you see on the child's face, BUT WAIT...did you see the microexpression upon the child's face at the end? THAT is where we are now...content. I have played this game since beta and since then I have grown to...tolerate the taste of ZOS and ESO. I am now quite numb to its practices and partake whether good or bad. Now ask yourself... did the child take another drink?

What we have clearly forgotten is that we are not the child and ZOS and ESO is not our parents. We are in fact the consumer. We are the blood, veins, heart, and arteries of the game. We breathe life into what could ultimately be an empty world.

Example 2...

I sat in the audience and cracked a joke. Everybody laughs like crazy. After a moment cracked the same joke again. This time, fewer people laughed. I cracked the same joke again and again. When there is no laughter in the crowd, I SMILED AND SAID: you can’t laugh at the same joke again and again, but why do you keep crying over the same thing over and over again?

Here is what we DO know...THE FACTS.

• A small amount of actual ESO players even know about the Forums
• The player base is buying the prices ZOS puts forth
• SOME if not MOST of the player base that comes onto the forums to complain about the prices STILL buy and support the practices
• We fail to realize what the function of a forum is

The list goes on.

ZOS is like the charming Ryan Gosling and we the consumer is like Rachel McAdams...



(Had to censor part of Gif cause he uses bad language)

ZOS, like Ryan Gosling, is asking Rachel McAdams what she wants. Like Rachel McAdams...WE COMPLAIN and don't give a real answer. In turn, we are basically saying what she is saying to Ryan...its not SIMPLE.

Well, it is.



You ready?

STOP COMING ON HERE AND TELLING ZOS (Noah, Jr played by Ryan Gosling) that you don't want him when you clearly do. When ZOS asks us what we want...THEN THEY DELIVER! We get angry and upset and are rude and nasty...BUT THEN TURN AROUND AND BUY WHAT ZOS IS SELLING.

See like (Allie Hamilton played by Rachel McAdams) we sending mixed signals yall and we blaming ZOS. We either buy what they are selling or we don't but PLEASE let's be real. Yall know yall gone buy outfit slots. THE HYPOCRISY IS REAL. CAUSE THEY HAVE THE DATA!!!

So now you got ZOS asking us WHAT DO WE WANT. We tell them it's not that simple but come onto the forums and complain about a feature we asked for and the majority of the player base is CLEARLY buying...

Stop sending mixed signals. It's as simple as that. I know its hard cause ZOS is EXTREMELY charming but yo come on now... all we do in this relationship is complain about features we ask for then still buy into it.

If the audience changes the performer will too. You can’t have it both ways.

Yall know who you are. I have been guilty of it as well. I love this game and I am passionate about it, like most of you.
We as a community/family need to somehow move past the forum and take that passion we have someplace else. If you don't like a feature then DO NOT BUY IT.
Please stop coming onto the forums and giving ZOS a hard time when MOST OF US ARE SENDING MIXED SIGNALS. They are a company. You don't like their practices than CHANGE YOURS!

Like everything here, this will pass. Its like clockwork (no pun intended) ZOS has us ALL by a science. THIS TIME NEXT WEEK we would have all forgotten about this. Nothing will change and most will still act like children and forget they are actually...

The consumer. THE LIFE AND BLOOD OF THE COMMUNITY.

Part 2 of the psychology of ZOS forum will be when they announce the Chapter details...

(I want to say this. We are all passionate about this game and what it brings. I am not or will NEVER assume that work at ZOS is easy. WHO KNOWS how many challenges they have gone through to bring us this awesome system. You literally cannot get the amount of customization ANYWHERE ELSE in an MMO. With that being said in 2018 as a community we need to really start speaking their language. What is their language you might ask? Money. Stop sending ZOS mixed signals. The data don't lie. Remember they are people like us. )

If you like this post please leave ya brotha some love. If not that's ok. Ill accept any like, insightfuls or awesomes as well.

So now...what is your next move?

idk

1. There is a group of players that like to complain.
2. There is a group of players that really like to complain when something is not exactly the way they think it should be.
3. There is a group of players that like to complain.

It is what the forums is all about.

Thealteregoroman

idk wrote: »

1. There is a group of players that like to complain.
2. There is a group of players that really like to complain when something is not exactly the way they think it should be.
3. There is a group of players that like to complain.

It is what the forums is all about.

@idk

Acrolas

The psychology of needing to plaster every discussion with GIFs like it's part of a BuzzFeed resume.

Thealteregoroman

Acrolas wrote: »

The psychology of needing to plaster every discussion with GIFs like it's part of a BuzzFeed resume.

@Acrolas thanks for comparing me to them. You and I both know Buzzfeed is successful so I guess ill take that.

Rouven

The drink is like ZOS ...

That was deep man.

I thought it was more like a rug, keeping it all together.

Taylor_MB

Thealteregoroman wrote: »

Acrolas wrote: »

The psychology of needing to plaster every discussion with GIFs like it's part of a BuzzFeed resume.

@Acrolas thanks for comparing me to them. You and I both know Buzzfeed is successful so I guess ill take that.

Stalin was successful at ethnic cleansing and mass murder.

SGT_Wolfe101st

There is some segment of the population, be it here or anywhere else, that do in fact just complain. With that said the issue I think that most have is that the direction we are going is Crown $tore, Crown $tore, Crown $tore, or pay to play. On top of that the presumption being that buying the Crown $tore items would finance the game, i.e., ensure that funds and resources are available to ensure the game is in a good and playable state. Here lately the game has been in an awful state, with little to no response from ZO$ and yet the flashy, shiny, new crates, items, houses, etc are still pouring in. To some it seems creating the new real money items is more important than ensuring the game is in a good and playable state. We (me I guess, I don't speak for all) would be more agreeable to the amount and frequency of the real money stuff if the game were in a good place.

Then the apparent greed coupled with the frequency, 1500 Crowns for a character locked costume token? Its excessive, sure its cosmetic and not needed, but why introduce a new system that is locked behind a paywall, or at least partly locked. Perhaps we all aren't rowing in the same directions, but the general consensus is we don't want to be milked all the time. The costume tool is great, why cheapen it with the very costly token or why the addition of a cost per use? Why? Because they can I guess, but just because they can doesn't mean they should. My two cents.

Thealteregoroman

Taylor_MB wrote: »

Thealteregoroman wrote: »

Acrolas wrote: »

The psychology of needing to plaster every discussion with GIFs like it's part of a BuzzFeed resume.

@Acrolas thanks for comparing me to them. You and I both know Buzzfeed is successful so I guess ill take that.

Stalin was successful at ethnic cleansing and mass murder.

Thealteregoroman

Rouven wrote: »

The drink is like ZOS ...

That was deep man.

I thought it was more like a rug, keeping it all together.

@Rouven

you know it!

Thealteregoroman

SGT_Wolfe101st wrote: »

There is some segment of the population, be it here or anywhere else, that do in fact just complain. With that said the issue I think that most have is that the direction we are going is Crown $tore, Crown $tore, Crown $tore, or pay to play. On top of that the presumption being that buying the Crown $tore items would finance the game, i.e., ensure that funds and resources are available to ensure the game is in a good and playable state. Here lately the game has been in an awful state, with little to no response from ZO$ and yet the flashy, shiny, new crates, items, houses, etc are still pouring in. To some it seems creating the new real money items is more important than ensuring the game is in a good and playable state. We (me I guess, I don't speak for all) would be more agreeable to the amount and frequency of the real money stuff if the game were in a good place.

Then the apparent greed coupled with the frequency, 1500 Crowns for a character locked costume token? Its excessive, sure its cosmetic and not needed, but why introduce a new system that is locked behind a paywall, or at least partly locked. Perhaps we all aren't rowing in the same directions, but the general consensus is we don't want to be milked all the time. The costume tool is great, why cheapen it with the very costly token or why the addition of a cost per use? Why? Because they can I guess, but just because they can doesn't mean they should. My two cents.

@SGT_Wolfe101st I see what you are saying. I think the price is too high as well, nor do I want a faucet tapped into my wallet. I was just saying as a community we shouldn't just stop there. If the community is really feeling some type of way about it then let's do something more and not buy the new stuff. I don't think the majority can...

So this is the road ZOS must take...cause it's easy.

vamp_emily

Humans like to "overreact".

When I see this video I think of ESO players.
https://youtu.be/C0YvBCVYerU

SGT_Wolfe101st

@Thealteregoroman I am with you, I hate the crates and that all things cool and awesome are in the Crown $tore. I made a post a few months back specifically asking the community to speak with our wallets. It got mixed results. I support via ESO+, I think that should be enough. I believe that ZO$ has made and continues to make plenty of revenue to do both, add real money items and improve/support the game. I don't think they do the best they could on the second. There are enough people that don't care or can't be bothered with the cost. They want it and they buy it, and ZO$ sees the revenue and thinks, this is palatable and continues. I just wish we all (ZO$ and the community) could come to a place that if you build it we will come, make a great thing and people will support, not fleece them for all you can cause who knows when they'll bounce. It gets old, that I am simply a revenue stream, that nothing I do matters, other than my purchase.

monktoasty

As long as there are devs..there are customer complaints . Just natural

Rohamad_Ali

TL;DR

Tandor

idk wrote: »

1. There is a group of players that like to complain.
2. There is a group of players that really like to complain when something is not exactly the way they think it should be.
3. There is a group of players that like to complain.

It is what the forums is all about.

Agreed.

As for the original post, I'm afraid I went to sleep halfway through it. If ever a post needed a "TL:DR" this was it.

Lysette

This is not about pay to play (ESO is from the very start pay to play, you have to buy the game), I am fine with that and willing to spend money, if the price is acceptable and reasonable from my point of view. ESO+ for example has value and I am used to pay a subscription fee and with it comes some new stuff on a regular base for free. I have absolutely no problem with ESO+ or with reasonably priced costumes - I have a huge amount of them actually and am enjoying them, especially because I can dye them for free with ESO+.

So far so good, but then ZOS is always doing something, what is really pissing me off, because it is so blantantly greedy, that I can just shake my head and cannot hold back and have to complain about it, even I know, they will not listen at all and just do their thing. I do my thing, I complain and point it out. And eventually one or the other will share my opinion and refrain from buying this overpriced stuff or buy less of it. I don't say, don't do it, and sometimes opinions can change about items and their price - but I have to point out, when their pricing is unreasonable or the product underwhelming in relation to the price which ZOS is charging for it (hero costumes as an example).There should be some ethics in doing business, in the old world this is still the case, but it seems to have never been the case in the new world - ZOS can do that, but they shouldn't, if they would have some character and morals - but all what counts for them is money, greed is their very god - disgusting, really.

Voxicity

I was prepared to drop 10k+ crowns on the outfit system

I learnt that the outfit system forces you to spend an unprecedented about of money just for 1 slot on 1 character

I am no longer spending a penny on the outfit system, no ifs or buts

I expressed my concern for the system, offered ways the company could encourage myself and others to spend money on it

I logged into the game and continued on my way


It is okay to complain about a product that you feel could have been monetized better. It is okay to express concern of the company who sells the product. It is okay to feel betrayed as a consumer. And it is certainly okay to express your right of free speech on the matter.

Smmokkee

This post is ridiculous. ZoS fixes the servers they can be forgiven for everything but its cheaper to deck out the crown store with 3500 glitter ponies. I reinstalled eso the other day and quickly uninstalled after I saw that ***. What a joke. They don't even try to hide it just blatantly ignore it. Zos sucks.

Acrolas

People complain because it's easier than analyzing the economy of the crown currency. Crown store prices are a consequence of how many available crowns are in circulation. Every crown sale has caused inflation.

It was a Day One crown store issue. If most of the community refused to purchase crowns except during sales, that 40% off sale would eventually affect the economy as each crown would lose up to 40% of its original purchasing power over time.

I don't blame ZOS for greed. I blame them for allowing their currency to be devalued. But at the same time, anyone who bought crowns on sale shares some blame for the current prices because they helped increase the number of devalued crowns in circulation. And historically, once prices are inflated, they don't adjust downward. They just become a new normal, even if the community managed to spend a majority of the crowns currently available.

I mean, re-reading that I'd rather complain, too. But I won't. And I won't tell people how to spend their money, either. But be mindful that the tens of thousands of crowns you have accumulated on your account now will not have the same spending power in a year's time.

Thealteregoroman wrote: »

@Acrolas thanks for comparing me to them. You and I both know Buzzfeed is successful so I guess ill take that.

Could you also take this alarm clock so you can wake me up when their IPO becomes more than just a dream?

Thealteregoroman

Acrolas wrote: »

People complain because it's easier than analyzing the economy of the crown currency. Crown store prices are a consequence of how many available crowns are in circulation. Every crown sale has caused inflation.

It was a Day One crown store issue. If most of the community refused to purchase crowns except during sales, that 40% off sale would eventually affect the economy as each crown would lose up to 40% of its original purchasing power over time.

I don't blame ZOS for greed. I blame them for allowing their currency to be devalued. But at the same time, anyone who bought crowns on sale shares some blame for the current prices because they helped increase the number of devalued crowns in circulation. And historically, once prices are inflated, they don't adjust downward. They just become a new normal, even if the community managed to spend a majority of the crowns currently available.

I mean, re-reading that I'd rather complain, too. But I won't. And I won't tell people how to spend their money, either. But be mindful that the tens of thousands of crowns you have accumulated on your account now will not have the same spending power in a year's time.

Thealteregoroman wrote: »

@Acrolas thanks for comparing me to them. You and I both know Buzzfeed is successful so I guess ill take that.

Could you also take this alarm clock so you can wake me up when their IPO becomes more than just a dream?

@Acrolas cool.

Apache_Kid

My next move is to tell you that this is one of the most pretentious posts I have ever seen.

When something can be better we should voice our opinions on it or we will never see any change.

The squeaky wheel gets the grease!

Thealteregoroman

Smmokkee wrote: »

This post is ridiculous. ZoS fixes the servers they can be forgiven for everything but its cheaper to deck out the crown store with 3500 glitter ponies. I reinstalled eso the other day and quickly uninstalled after I saw that ***. What a joke. They don't even try to hide it just blatantly ignore it. Zos sucks.

@Smmokkee I totally agree with what you are saying. I just hope you actually uninstalled and not just saying that is all im saying. No mixed signals.

Thealteregoroman

Rohamad_Ali wrote: »

TL;DR

@Tondar @Rohamad_Ali agree. This post is not for you.

Thealteregoroman

monktoasty wrote: »

As long as there are devs..there are customer complaints . Just natural

@monktoasty RIGHT! but as consumers of this product is there NOT other avenues we can go by as well as forums?

Thealteregoroman

Apache_Kid wrote: »

My next move is to tell you that this is one of the most pretentious posts I have ever seen.

When something can be better we should voice our opinions on it or we will never see any change.

The squeaky wheel gets the grease!

@Apache_Kid really? What are YOU doing with your grease and with said grease what has really changed?

Apache_Kid

Thealteregoroman wrote: »

Apache_Kid wrote: »

My next move is to tell you that this is one of the most pretentious posts I have ever seen.

When something can be better we should voice our opinions on it or we will never see any change.

The squeaky wheel gets the grease!

@Apache_Kid really? What are YOU doing with your grease and with said grease what has really changed?

I posted about how bad the crafting interface was in regards to certain issue in December and they fixed it in Dragon Bones.

https://forums.elderscrollsonline.com/en/discussion/384885/the-crafting-interface

Also I was very vocal during the console infinite loadscreen issue that we deserved some form of compensation. Go look at that thread my posts are all over and I got 1500 free crowns.

Those are just a couple examples. Sorry I'm not one of those people who just goes through life accepting whatever **** gets thrown my way. If something should be changed I will fight for it. Seems like you want us to let ourselves be walked all over and I'm just not down with that. We spent the time and gold to get all these motifs and colors and now we are being charged again to use them. It's absurd. Myself and many other players will continue to complain about this until this ridiculous decision to make us pay to use things we already own is reversed.

NyassaV

I mean... Their lead combat designer hardly understands the game. If He actually played the game then Frags would have had the stun removed ages ago. Instead they took some of it's damage away which didn't do anything but hurt PvE. That right there more or less proves to me that the person in charge of balance does not understand this game

Thealteregoroman

Apache_Kid wrote: »

Thealteregoroman wrote: »

Apache_Kid wrote: »

My next move is to tell you that this is one of the most pretentious posts I have ever seen.

When something can be better we should voice our opinions on it or we will never see any change.

The squeaky wheel gets the grease!

@Apache_Kid really? What are YOU doing with your grease and with said grease what has really changed?

I posted about how bad the crafting interface was in regards to certain issue in December and they fixed it in Dragon Bones.

https://forums.elderscrollsonline.com/en/discussion/384885/the-crafting-interface

Also I was very vocal during the console infinite loadscreen issue that we deserved some form of compensation. Go look at that thread my posts are all over and I got 1500 free crowns.

Those are just a couple examples. Sorry I'm not one of those people who just goes through life accepting whatever **** gets thrown my way. If something should be changed I will fight for it. Seems like you want us to let ourselves be walked all over and I'm just not down with that. We spent the time and gold to get all these motifs and colors and now we are being charged again to use them. It's absurd. Myself and many other players will continue to complain about this until this ridiculous decision to make us pay to use things we already own is reversed.

@Apache_Kid

"Most people are not doing anything about it. (when I say that I mean coming onto the forum, leaving your opinion and that's it.) Like come on people, ZOS CLEARLY has the DATA that we don't have on our end to back up justifying making the prices they make. I see people on the forum hypothesizing and drawing conclusions off of what? We have no data, no money trail, no nothing...If we DID, this would be a very different conversation."

I didn't say ALL I said MOST. You are clearly NOT involved in this nor the person I am speaking too. I asked for receipts and you provided. NEVER said that no one is doing anything about it, I said most arent. I ALSO never said you should be walked all over. IF you read the post I clearly state that we as a community should do MORE than just rage on the forums. YOU HAVE clearly done more than most.

Bravo.

Thealteregoroman

Hollery wrote: »

I mean... Their lead combat designer hardly understands the game. If He actually played the game then Frags would have had the stun removed ages ago. Instead they took some of it's damage away which didn't do anything but hurt PvE. That right there more or less proves to me that the person in charge of balance does not understand this game

@Hollery you got me there...I have no comment LOL.

jedtb16_ESO

i read the op.... twice. i will never get that time back.

my guess is the op just completed cod psychology 101 and now thinks he/she/it knows everything there is to know about anything. hmmm.

bethesda/zos......a business, trying to make money in a competitive market. they have the demographics and the data to see what is probably certainly going to generate revenue... and they do it. why are you/anyone surprised? all businesses do the same thing - look for a (good) return on their investment.

if that were not the case, if there were no possibility of a return on investment they would not do it, there would be no point. and the op would be confined to playing with him/her/its self.