Sorry to say, but market statistics run contrary to what you are saying here. The more likely scenario is they made $1000 to have 10 mildly satisfied customers instead of $5,000 having 100 happy customers.
Like it or not, there is not a single brand on this planet that can charge an 1800% premium on brand strength alone. NOT A SINGLE ONE.
Plain and simple, whoever came up with the pricing on these slots is so far out in left field it isn't even funny. I can guarantee, this price cost ZoS a lot of lost revenue. And I do mean a LOT.
Vast majority of marketing people in gaming industry came outside. I talk about big corps (irrelevant if it's public or private like ZeniMax). Those people don't care about gaming culture.I am baffled how majority of people posting on this forum thinks that ZOS manage marketing and finance. It is always about corporate overlord i.e. it's all about ZeniMax Media. Just look who is sitting in their Board of Directors! Those people want max profit with the least possible investment (which is modus operandi of every business) so don't blame devs who have nothing with it.anitajoneb17_ESO wrote: »Morgha_Kul wrote: »The key to a successful business is happy customers.
It's FAR better to make $1000 and have 100 happy customers than to make $1000 and have 1 happy customer and 99 unhappy ones.
But making $5000 and have 60 happy and 40 unhappy customers is much better than making $1000 and have 100 happy customers.
Besides, low prices don't make customers "happy". Depending on the product and the market segment, low prices may just as well devalue the product psychologically, hence reducing the "happiness" expected in the purchase and the use of the product.
Sorry to say, but market statistics run contrary to what you are saying here. The more likely scenario is they made $1000 to have 10 mildly satisfied customers instead of $5,000 having 100 happy customers.
Like it or not, there is not a single brand on this planet that can charge an 1800% premium on brand strength alone. NOT A SINGLE ONE.
Plain and simple, whoever came up with the pricing on these slots is so far out in left field it isn't even funny. I can guarantee, this price cost ZoS a lot of lost revenue. And I do mean a LOT.
Not likely. Corporate Overlords, as you call them, usually just set revenue targets - not get involved in individual pricing. There is usually a product manager in charge of the CS - working with devs to determine what is needed for the CS - and also setting the individual pricing.
That being said, this one was a huge miss. I have no idea, with such established pricing on the market, how you set a price so in the stratosphere people just shake their head and avoid buying it. Additionally, whoever set this price knew it was way out in left field and therefore the lack of clarity in the description. I would be willing to bet many that bought them for the price they are thought they were an account-wide unlock, not a single slot on a single character.
anitajoneb17_ESO wrote: »Morgha_Kul wrote: »The key to a successful business is happy customers.
It's FAR better to make $1000 and have 100 happy customers than to make $1000 and have 1 happy customer and 99 unhappy ones.
But making $5000 and have 60 happy and 40 unhappy customers is much better than making $1000 and have 100 happy customers.
Besides, low prices don't make customers "happy". Depending on the product and the market segment, low prices may just as well devalue the product psychologically, hence reducing the "happiness" expected in the purchase and the use of the product.
Like it or not, there is not a single brand on this planet that can charge an 1800% premium on brand strength alone. NOT A SINGLE ONE.
Morgha_Kul wrote: »Like it or not, there is not a single brand on this planet that can charge an 1800% premium on brand strength alone. NOT A SINGLE ONE.
Dior, Mercedes, Rolex, Vuitton, Chanel, Hilton, just to name a few. In fact, ALL luxury businesses do this, and very successfully. And some who are not in the luxury segment manage to overprice significantly and successfully on brand name alone (Apple).
The difference is that those items are ACTUALLY rare. There's limited stock available. In this game there IS no limit on stock. There's no rarity, so the only reason to price them as if they ARE limited is simple greed.
Lets not start about Swiss watch industry... where you basicaly pay for marketing (brand) and not watch itself.anitajoneb17_ESO wrote: »Morgha_Kul wrote: »Like it or not, there is not a single brand on this planet that can charge an 1800% premium on brand strength alone. NOT A SINGLE ONE.
Dior, Mercedes, Rolex, Vuitton, Chanel, Hilton, just to name a few. In fact, ALL luxury businesses do this, and very successfully. And some who are not in the luxury segment manage to overprice significantly and successfully on brand name alone (Apple).
The difference is that those items are ACTUALLY rare. There's limited stock available. In this game there IS no limit on stock. There's no rarity, so the only reason to price them as if they ARE limited is simple greed.
It's the other way around. A Mercedes car is not expensive because it's rare, it's rare because it's expensive.
But you're displacing the debate. The point was "not a single brand on this planet that can charge an 1800% premium on brand strength alone". That's wrong. Many brands can. And do.
anitajoneb17_ESO wrote: »OrdoHermetica wrote: »But instead, it's this price. Which is literally over 1000% higher than most of the direct competition.
Competition ? What competition ? It's not like you can buy an outfit slot for ESO at Blizzard's.
I get what you mean, but it's the wrong point of view. It's like, if you buy a Ford, you can't get spare parts at Volkswagen.
We're the type of customers called "captive". That's why spare parts for cars (or for anything branded) are so expensive. And that's why ZOS can afford to do that with outfit slots.
anitajoneb17_ESO wrote: »
It's the other way around. A Mercedes car is not expensive because it's rare, it's rare because it's expensive.
But you're displacing the debate. The point was "not a single brand on this planet that can charge an 1800% premium on brand strength alone". That's wrong. Many brands can. And do.
Morgha_Kul wrote: »
Dior, Mercedes, Rolex, Vuitton, Chanel, Hilton, just to name a few. In fact, ALL luxury businesses do this, and very successfully. And some who are not in the luxury segment manage to overprice significantly and successfully on brand name alone (Apple).
The difference is that those items are ACTUALLY rare. There's limited stock available. In this game there IS no limit on stock. There's no rarity, so the only reason to price them as if they ARE limited is simple greed.
We have recently removed a few non-constructive posts.Please be sure to keep this discussion civil and respectful.
anitajoneb17_ESO wrote: »Except you have ZERO data about that, ZERO statistics regarding the behaviour of ESO players, NOTHING. It's pure assumtion from your side. Marketing doesn't work with assumptions.
anitajoneb17_ESO wrote: »Dior, Mercedes, Rolex, Vuitton, Chanel, Hilton, just to name a few. In fact, ALL luxury businesses do this, and very successfully. And some who are not in the luxury segment manage to overprice significantly and successfully on brand name alone (Apple).
anitajoneb17_ESO wrote: »Too bad I can't buy your guarantee, I'd make a fortune.
Morgha_Kul wrote: »The key to a successful business is happy customers.
Not likely. Corporate Overlords, as you call them, usually just set revenue targets - not get involved in individual pricing. There is usually a product manager in charge of the CS - working with devs to determine what is needed for the CS - and also setting the individual pricing.
That being said, this one was a huge miss. I have no idea, with such established pricing on the market, how you set a price so in the stratosphere people just shake their head and avoid buying it. Additionally, whoever set this price knew it was way out in left field and therefore the lack of clarity in the description. I would be willing to bet many that bought them for the price they are thought they were an account-wide unlock, not a single slot on a single character.
Vast majority of marketing people in gaming industry came outside. I talk about big corps (irrelevant if it's public or private like ZeniMax). Those people don't care about gaming culture.
Corporate overlords care about margins, not revenue. That's why they nickle and dim (a talk about AAA game industry). It's all about fat margins i.e. MTXs are cheap to produce but bring huge margins like never before.
Btw, I agree about pricing and all of that.
OlafdieWaldfee wrote: »I now have installed Votan's Improved Outfit Station and I'm soooo loving it!
I have saved my different outfits (even goes cross-character) and I just have to pay the gold-cost for changing it. That may cost me my daily earnings in some cases (rare cases. Most of my outfits cost around 6 to 7k to change) but saving, sharing and changing outfits without feeding corporate greed is so effin worth it!
Thank you for the tipp!
Here we go again. What exactly did I write? I have almost 30 years of that data I just mentioned - it is what company's pay me to help them with for a living. What I wrote was an example through decades of doing this stuff. Stop challenging me on things I happen to know very, very well with mountains of data to support my comments. Sure, it may not be the same with ZoS, but in all the years I have been doing this, they would be the FIRST exception I have run into.
While I have addressed this is a follow up comment, what you just wrote proves my point. For example, a Lincoln averages $40k in price, a Mercedes S-Class averages $120k. That is a 200% markup differential on Mercedes brand strength. Do you think they would get away with selling an S-Class at $680k instead? That is what an 1800% markup looks like.
anitajoneb17_ESO wrote: »And in all your posts, you show only two basic arguments :
1 - You know better than everyone else because you do this for a living
2 - You don't need ZOS' figures because you have other people's figures and you know for sure (see point 1) that they're the same.
I don't believe point 2 and as a consequence don't believe point 1 either.
anitajoneb17_ESO wrote: »Not at all. People react totally differently if it's a matter of 20$ than if it is a matter of 500K$. Profit margins of fluff cheap products can be huge and consumers don't even notice. Because it's all "pocket money" and "small change", nothing decisive at the end of the month.
You don't need ZoS figures to know.
Therefore, without even having ZoS figures you can, without doubt, say they do not have a definitive answer if there pricing model is in fact the most advantageous.
anitajoneb17_ESO wrote: »
anitajoneb17_ESO wrote: »Therefore, without even having ZoS figures you can, without doubt, say they do not have a definitive answer if there pricing model is in fact the most advantageous.
They don't have to prove anything to us. Their decision, their risk, their business.
I didn't say I knew for sure they made the right decision. I said that YOU DO NOT KNOW if they did or not.
Now let's agree to disagree (unless you enjoy repeating the same things over and over).
anitajoneb17_ESO wrote: »Here we go again. What exactly did I write? I have almost 30 years of that data I just mentioned - it is what company's pay me to help them with for a living. What I wrote was an example through decades of doing this stuff. Stop challenging me on things I happen to know very, very well with mountains of data to support my comments. Sure, it may not be the same with ZoS, but in all the years I have been doing this, they would be the FIRST exception I have run into.
And in all your posts, you show only two basic arguments :
1 - You know better than everyone else because you do this for a living
2 - You don't need ZOS' figures because you have other people's figures and you know for sure (see point 1) that they're the same.
I don't believe point 2 and as a consequence don't believe point 1 either.While I have addressed this is a follow up comment, what you just wrote proves my point. For example, a Lincoln averages $40k in price, a Mercedes S-Class averages $120k. That is a 200% markup differential on Mercedes brand strength. Do you think they would get away with selling an S-Class at $680k instead? That is what an 1800% markup looks like.
Not at all. People react totally differently if it's a matter of 20$ than if it is a matter of 500K$. Profit margins of fluff cheap products can be huge and consumers don't even notice. Because it's all "pocket money" and "small change", nothing decisive at the end of the month.
THEKATWOMAN70 wrote: »I av been reading some of the post on ere is this a game u can play or KIDS bitching about ow as got the most gold.As they all say stop spitting ur dummy out and crying over spit milk its just a game were ppl can enjoy not child play.
Stovahkiin wrote: »THEKATWOMAN70 wrote: »I av been reading some of the post on ere is this a game u can play or KIDS bitching about ow as got the most gold.As they all say stop spitting ur dummy out and crying over spit milk its just a game were ppl can enjoy not child play.
English is hard
OlafdieWaldfee wrote: »I now have installed Votan's Improved Outfit Station and I'm soooo loving it!
I have saved my different outfits (even goes cross-character) and I just have to pay the gold-cost for changing it. That may cost me my daily earnings in some cases (rare cases. Most of my outfits cost around 6 to 7k to change) but saving, sharing and changing outfits without feeding corporate greed is so effin worth it!
Thank you for the tipp!
Add-Ons are developed to solve a problem. A mini-map addon solves the lack of one in game.
So what problem was this one trying to solve? That outfit slots are insanely overpriced and few are buying them. This helps address that issue. Just this add on being developed is a sign how far ZoS missed the mark on this with the pricing.
anitajoneb17_ESO wrote: »
Yes you do.
anitajoneb17_ESO wrote: »They don't have to prove anything to us. Their decision, their risk, their business.
I didn't say I knew for sure they made the right decision. I said that YOU DO NOT KNOW if they did or not.
Now let's agree to disagree (unless you enjoy repeating the same things over and over).
So, just from me, ZoS lost 7200-8400 Crowns in revenue. I know of two other people in my guild who took the same view and approach as I did. That being said, I bet there are more active customers who took my stance than purchased slots at 1500 Crowns each. That is a TON of lost revenue for ZoS.
anitajoneb17_ESO wrote: »So, just from me, ZoS lost 7200-8400 Crowns in revenue. I know of two other people in my guild who took the same view and approach as I did. That being said, I bet there are more active customers who took my stance than purchased slots at 1500 Crowns each. That is a TON of lost revenue for ZoS.
I would buy a Porsche if it cost $20K instead of $100K. So would my neighbours. Porsche is losing a TON of revenue with their wrong pricing policy !
You absolutely refuse to listen to anyone who is trying to rationally explain why this pricing is not good for ZoS to you. So, at this point, I am completely done with this conversation.
anitajoneb17_ESO wrote: »Not at all. People react totally differently if it's a matter of 20$ than if it is a matter of 500K$. Profit margins of fluff cheap products can be huge and consumers don't even notice. Because it's all "pocket money" and "small change", nothing decisive at the end of the month.
I haven't the foggiest clue what you just said here. You still haven't provided one example of a brand that charges 1800% off known market base line to disenfranchise the point that ZoS is whacked thinking they can get a premium that high from baseline.
anitajoneb17_ESO wrote: »You absolutely refuse to listen to anyone who is trying to rationally explain why this pricing is not good for ZoS to you. So, at this point, I am completely done with this conversation.
At last ! There is nothing rational in anything you say anyway. I've said it long ago : let's agree to disagree.
OrdoHermetica wrote: »Yeah... no. Personally, I'm not going to agree to disagree. I will agree that you forfeited this argument, and hey, that's cool - sometimes it's not worth continuing, and it's very possible this is one of those times. But this isn't some sort of stalemate.