Console players how do you feel about having no txt chat?

PinoZino · October 2015

Deheart wrote: »

I will say it another way, since I didn't say it right the first time while trying to be funny.

I don't know about other people but I know I would have a keyboard hooked up to the PS4 for text chat if they had it. I did for a while with the only othe MMO I played on console, DC universe online, before it went free to play. I was fine with placing the controller down and typing between battles. I also know that I will be playing with a controller when support comes out in November, and still using text chat. That is what I meant by facts, I wasn't even trying to talk about others.

Really, the main point is that Text chat should have been an option on PS4, just like controller support should have been an option on PC. Because there are plenty of people who do want both.

I already have attached a keyboard to my PS4 when playing ESO.

Why? Because I mail a lot. It's not perfect, I accept the pain, because it's better as entering messages via the Gamepad.

The device shifting isn't that hard, since when I log in, the first thing I do is checking and processing the mails. I'll use (partly) my keyboard for that task.

When I'm done, I take my gamepad and I explore, fight, enter a dungeon, farm, craft, etc...

Usually when I stop playing, I check my mails once more. And I take my keyboard again.

While I have to switch devices, the impact is acceptable.

It doesn't work like that with an Instant Messaging System.

If you have to switch a lot the devices, you will get annoyed, frustrated and you will mumble 'Why they can't do it better?'.

So the solution ESO should provide is a communication system that minimizes the impact of shifting devices. And they do exist.

I do understand that most people stare like rabbits into the headlights of TextChat, but it doesn't mean it's the best solution

Tommy1979AtWar · October 2015

PinoZino wrote: »

Tommy1979AtWar wrote: »

So explain the difference... explain how a console player switching from controller to keyboard is any different than a pc player switching from controller to keyboard.

So you really think they are the same?

Both have their keyboard on the same solid underground?

No, they don't.

The PC users can use the keyboard in a comfortable setting, the Console user in general can't.

Doesn't mean the Gamepad PC player will not suffer from the shifting.

It's rather predictable that we'll see not much PvP PC guys using a gamepad.

Soooo because according to you pc players must all be sitting at desks (solid underground??) and all console players must be sitting on the sofa (comfortable setting??) console players can't use a keyboard and mouse because "in general" it's not comfortable?

Ok... basically your whole argument rests on YOUR opinion that it's harder to switch between controller and keyboard while sitting on a sofa. It's probably safe to assume that you've never tested your theory so perhaps you'll listen to someone whom does exactly as you're denying is possibly comfortable for many years. I use a keyboard, mouse and controller whilst sitting on my sofa and at my desk, I see and feel no difference in my ability to type or play games while doing either.

Not sure where your pc player pvp comment is coming from, possibly you're meaning that they can't macro one button on controller to all abilities???
Don't really see how it's relevent but... I pvp.

I even pvp while sitting at a desk and on a sofa... hell sometimes I pvp, pve, type and use a mouse whilst I'm laying in bed!!
I know to someone like you it must look like witchcraft but I promise it's quite common in 2015.
And before you whine that "it's not comfortable to pick up a controller after putting down a keyboard, it's too much hard work to switch devices".... it all feels quite comfortable and of little effort to me.
Opposable thumbs are awesome!!

I suggest you test the theories you're denying before resting your whole argument upon them.

bareheiny · October 2015

PinoZino wrote: »

Certainly not everyone would connect a keyboard.
And the ones who do, would avoid using it, because shifting devices isn't that fun.

PinoZino wrote: »

I already have attached a keyboard to my PS4 when playing ESO.

Why? Because I mail a lot. It's not perfect, I accept the pain, because it's better as entering messages via the Gamepad.

The device shifting isn't that hard, since when I log in, the first thing I do is checking and processing the mails. I'll use (partly) my keyboard for that task.

When I'm done, I take my gamepad and I explore, fight, enter a dungeon, farm, craft, etc...

Usually when I stop playing, I check my mails once more. And I take my keyboard again.

While I have to switch devices, the impact is acceptable.

Wait, what?

And FYI, text chat does not mean "oh my god, I have to stop what I'm doing and respond to this random question immediately".

In DCUO, it's not uncommon to send a message and not get a reply for upwards of 5mins....and that's ok - because nobody's going to put their controller down mid fight.

willymchilybily · October 2015

@PinoZino
as interesting of the debate about user interface is the requirement to communicate to a larger gaming community i generally accepted as fundamental unless you implement other systems.

Selling and buying
Finding "Pick Up Groups" for group activities (pledge/delve)
Finding "Guilds" to join.
communicating to guild/group to complete content
general chatting and communicating with friends
asking for help
questing and speaking to someone doing similar activities to see if they wish to group (eg questing in PUG)

This is (in my opinion) what you need to fulfil to allow the full MMO community experience now the user interface and utilities on offer need to address these points.

What the Voice chat does well is it allows people who form a guild or group or to communicate locally and work together. or just talk to one in other in chat channels. This fulfills points 4, 5 and 7. And even then it is limited

but the problem is some of the mechanisms for fulfilling the other points don't exist, or are poor, not usable by 100% of users, or have other issues.

1). selling and buying is fine if you have a trading guild and are part of one. but if you are not....
2). I must admit i havent used group finder in a long time. but i hear a lot of complaints still, including 3 person groups and people not going to the group instance.
3) there is no guild recruitment or finding system. it is purely player "insert name" has invited you to join "insert name" with no way to check the guild before joining sort of messaging using xbox/psn message systems
6) The easiest way to get help quickly is ask the players especially with the generic response from ZOS customer service ticket system. Ergo people go to the forums and google. is that any better than using text chat?

im not saying Text Chat is the BEST, And this game needs it, but consoles do need something more and it would fulfill the gaps in many current in-game systems that inhibit people getting the most out of the game!.

with 1 year of development you would have thought some market research into the most common uses of a feature that was planned to be removed (text chat) would have highlighted some fairly obvious design flaws in the current system when that option is removed.

TL;DR if text chat isn't needed then no one on PC would use it, or voice chat and in game mechanisms would fulfill all the necessities. As they don't it's fair to say implementation of text chat on consoles or improvement and introduction of new utilities is required. but one of those options, one is quicker, simpler, and has been done before both in ESO on PC and in other console MMOs

PinoZino · October 2015

Tommy1979AtWar wrote: »

I suggest you test the theories you're denying before resting your whole argument upon them.

Actually I already did. Even more than 200 times.
And I was not the first nor the only one.

It's not a theory that people dislike shifting devices, we know it for sure.

References needed?

Czaja, S.J., & Sharit, J. (1997). The influence of age and experience on the performance of a data entry task. Human Factors and Ergonomics Society Annual Meeting Proceedings, 144-147.
Engel, S.E. & Granda, R.E. (1975). Guidelines for Man/Display Interfaces (Technical Report TR 00.2720). Poughkeepsie, NY: IBM.
Foley, J. & Wallace, V. (1974). The art of natural graphic man-machine conversation. Proceedings of the IEEE, 62(4), 62-79.
Smith, S.L. & Mosier, J.N. (1986, August). Guidelines for designing user interface software. The MITRE Corporation Technical Report (ESD-TR-86-278).

And what's yours?

anitajoneb17_ESO · October 2015

PinoZino wrote: »

Actually I already did. Even more than 200 times.
And I was not the first nor the only one.

It's not a theory that people dislike shifting devices, we know it for sure.

References needed?

Czaja, S.J., & Sharit, J. (1997). The influence of age and experience on the performance of a data entry task. Human Factors and Ergonomics Society Annual Meeting Proceedings, 144-147.
Engel, S.E. & Granda, R.E. (1975). Guidelines for Man/Display Interfaces (Technical Report TR 00.2720). Poughkeepsie, NY: IBM.
Foley, J. & Wallace, V. (1974). The art of natural graphic man-machine conversation. Proceedings of the IEEE, 62(4), 62-79.
Smith, S.L. & Mosier, J.N. (1986, August). Guidelines for designing user interface software. The MITRE Corporation Technical Report (ESD-TR-86-278).

Mhhh... those studies are quite old, nearly two generations. Today's users have been born with a screen and keyboard in their hands, and far more familiar with any kind of computer interaction and devices. I'd find it logical that the same studies carried nowadays would give different results.

Tommy1979AtWar · October 2015

PinoZino wrote: »

Tommy1979AtWar wrote: »

I suggest you test the theories you're denying before resting your whole argument upon them.

Actually I already did. Even more than 200 times.
And I was not the first nor the only one.

It's not a theory that people dislike shifting devices, we know it for sure.

References needed?

Czaja, S.J., & Sharit, J. (1997). The influence of age and experience on the performance of a data entry task. Human Factors and Ergonomics Society Annual Meeting Proceedings, 144-147.
Engel, S.E. & Granda, R.E. (1975). Guidelines for Man/Display Interfaces (Technical Report TR 00.2720). Poughkeepsie, NY: IBM.
Foley, J. & Wallace, V. (1974). The art of natural graphic man-machine conversation. Proceedings of the IEEE, 62(4), 62-79.
Smith, S.L. & Mosier, J.N. (1986, August). Guidelines for designing user interface software. The MITRE Corporation Technical Report (ESD-TR-86-278).

And what's yours?

lol really there's no need, I just won a bet that I could get you to cite more ridiculous studies

It is worth noting though that none of those "studies" are actually from this century....

dday3six · October 2015

anitajoneb17_ESO wrote: »

PinoZino wrote: »

Actually I already did. Even more than 200 times.
And I was not the first nor the only one.

It's not a theory that people dislike shifting devices, we know it for sure.

References needed?

Czaja, S.J., & Sharit, J. (1997). The influence of age and experience on the performance of a data entry task. Human Factors and Ergonomics Society Annual Meeting Proceedings, 144-147.
Engel, S.E. & Granda, R.E. (1975). Guidelines for Man/Display Interfaces (Technical Report TR 00.2720). Poughkeepsie, NY: IBM.
Foley, J. & Wallace, V. (1974). The art of natural graphic man-machine conversation. Proceedings of the IEEE, 62(4), 62-79.
Smith, S.L. & Mosier, J.N. (1986, August). Guidelines for designing user interface software. The MITRE Corporation Technical Report (ESD-TR-86-278).

Mhhh... those studies are quite old, nearly two generations. Today's users have been born with a screen and keyboard in their hands, and far more familiar with any kind of computer interaction and devices. I'd find it logical that the same studies carried nowadays would give different results.

I was going to comment on the same thing also adding that even with keyboard and mouse a person must take their hand off the mouse to fully utilize the keyboard for typing.

bareheiny · October 2015

Doh...I'm about as old as the oldest of those studies...so I wasn't born into console gaming, and I still have no problem switching devices as required.

PinoZino · October 2015

willymchilybily wrote: »

@PinoZino
as interesting of the debate about user interface is the requirement to communicate to a larger gaming community i generally accepted as fundamental unless you implement other systems.
Selling and buying

Finding "Pick Up Groups" for group activities (pledge/delve)

Finding "Guilds" to join.

communicating to guild/group to complete content

general chatting and communicating with friends

asking for help

questing and speaking to someone doing similar activities to see if they wish to group (eg questing in PUG)

This is (in my opinion) what you need to fulfil to allow the full MMO community experience now the user interface and utilities on offer need to address these points.

What the Voice chat does well is it allows people who form a guild or group or to communicate locally and work together. or just talk to one in other in chat channels. This fulfills points 4, 5 and 7. And even then it is limited

but the problem is some of the mechanisms for fulfilling the other points don't exist, or are poor, not usable by 100% of users, or have other issues.

1). selling and buying is fine if you have a trading guild and are part of one. but if you are not....
2). I must admit i havent used group finder in a long time. but i hear a lot of complaints still, including 3 person groups and people not going to the group instance.
3) there is no guild recruitment or finding system. it is purely player "insert name" has invited you to join "insert name" with no way to check the guild before joining sort of messaging using xbox/psn message systems
6) The easiest way to get help quickly is ask the players especially with the generic response from ZOS customer service ticket system. Ergo people go to the forums and google. is that any better than using text chat?

im not saying Text Chat is the BEST, And this game needs it, but consoles do need something more and it would fulfill the gaps in many current in-game systems that inhibit people getting the most out of the game!.

with 1 year of development you would have thought some market research into the most common uses of a feature that was planned to be removed (text chat) would have highlighted some fairly obvious design flaws in the current system when that option is removed.

TL;DR if text chat isn't needed then no one on PC would use it, or voice chat and in game mechanisms would fulfill all the necessities. As they don't it's fair to say implementation of text chat on consoles or improvement and introduction of new utilities is required. but one of those options, one is quicker, simpler, and has been done before both in ESO on PC and in other console MMOs

Text is needed. While VoiceChat might be popular and very powerful in a specific context, it isn't a solution for all and everything.

The communication flaws are broad and can be detected in several features and functionality

I'm all in for...

...an in-game Guild List (when I started playing the game, I was looking for one, I assumed it existed, lol)
...a better mail system
...a better Groupfinder
...a better VoiceChat (!)
...and a private guild forum.

Also communicating with unknown people in the wild could be enhanced.

If you would have the above the need for TextChange would be minimal.

Tommy1979AtWar · October 2015

Wait for it folks, he's frantically googling studies from this century now.

PinoZino · October 2015

anitajoneb17_ESO wrote: »

Mhhh... those studies are quite old, nearly two generations. Today's users have been born with a screen and keyboard in their hands, and far more familiar with any kind of computer interaction and devices. I'd find it logical that the same studies carried nowadays would give different results.

That's correct. I can even tell you that a majority of the usability requirements have their sources in the 60'ties. Many are derived from the airplane business.

Most 'rules' are still valid.

Behaviour doesn't change that much. Attitude does.

In 1993, it was not that unusual you had to wait a week for an e-mail reply from some company. We accepted it. A common letter could also take some time and it was all new.

Present times, it would be not that acceptable anymore.

But shifting devices is still a pain for all of us. Including for power users.

PinoZino · October 2015

Tommy1979AtWar wrote: »

lol really there's no need, I just won a bet that I could get you to cite more ridiculous studies
It is worth noting though that none of those "studies" are actually from this century....

So you have no references and I do.

And of course these studies are ridiculous. They disagree with your opinion.

Probably they are trolling as well.

Tommy1979AtWar · October 2015

PinoZino wrote: »

Tommy1979AtWar wrote: »

lol really there's no need, I just won a bet that I could get you to cite more ridiculous studies
It is worth noting though that none of those "studies" are actually from this century....

So you have no references and I do.

And of course these studies are ridiculous. They disagree with your opinion.

Probably they are trolling as well.

lol you do realise that a single computer in the 60's (from where you admit those studies have their basis) took up several large rooms and had far less processing power than what we actually have in our teeny tiny phones today... please cite relevant studies pertaining to this century

PinoZino · October 2015

Tommy1979AtWar wrote: »

lol you do realise that a single computer in the 60's (from where you admit those studies have their basis) took up several large rooms and had far less processing power than what we actually have in our teeny tiny phones today... please cite relevent studies pertaining to this century

You do realize that the user didn't stand next to this mainframe?
No you don't realize.

He just used a terminal, it looked a bit like a present times computer. Maybe not that fancy, but it was similar.

The power of the computer could have some influence, but not that much. It's about the UI.

Most guidelines for a smartphone from 2015 are the same as for a PC from 1990.

Of course due the context, smartphones have other guidelines as well and some 'old' ones are not appropriated anymore.

But according you we all love device shifting. I wish you had some 'ridiculous' study about your claim. Would be an interesting read.

PinoZino · October 2015

Tommy1979AtWar wrote: »

lol you do realise that a single computer in the 60's (from where you admit those studies have their basis) took up several large rooms and had far less processing power than what we actually have in our teeny tiny phones today... please cite relevant studies pertaining to this century

Working in a web-based system, many web editors and administrative personnel find themselves switching from the mouse to the keyboard and back constantly. Taking your hand away from the mouse in order to operate the keyboard takes time: you stop your current flow and have to start a new one. Every time the user has to change input device, speed and efficiency is lost.

Source:
Input contexts: switching from mouse to keyboard (2010)

You need more? Just have to ask.

MilwaukeeScott · October 2015

I don't have a need for text chat. If they do implement it, I hope they also offer a option to disable it.

Tommy1979AtWar · October 2015

PinoZino wrote: »

Tommy1979AtWar wrote: »

lol you do realise that a single computer in the 60's (from where you admit those studies have their basis) took up several large rooms and had far less processing power than what we actually have in our teeny tiny phones today... please cite relevent studies pertaining to this century

You do realize that the user didn't stand next to this mainframe?
No you don't realize.

He just used a terminal, it looked a bit like a present times computer. Maybe not that fancy, but it was similar.

The power of the computer could have some influence, but not that much. It's about the UI.

Most guidelines for a smartphone from 2015 are the same as for a PC from 1990.

Of course due the context, smartphones have other guidelines as well and some 'old' ones are not appropriated anymore.

But according you we all love device shifting. I wish you had some 'ridiculous' study about your claim. Would be an interesting read.

Please stop attempting to bury your ridiculous claims with multiple posts which are irrelevant to your claims and cite relevant studies which are pertaining to this century.

dday3six · October 2015

PinoZino wrote: »

Tommy1979AtWar wrote: »

lol you do realise that a single computer in the 60's (from where you admit those studies have their basis) took up several large rooms and had far less processing power than what we actually have in our teeny tiny phones today... please cite relevent studies pertaining to this century

You do realize that the user didn't stand next to this mainframe?
No you don't realize.

He just used a terminal, it looked a bit like a present times computer. Maybe not that fancy, but it was similar.

The power of the computer could have some influence, but not that much. It's about the UI.

Most guidelines for a smartphone from 2015 are the same as for a PC from 1990.

Of course due the context, smartphones have other guidelines as well and some 'old' ones are not appropriated anymore.

But according you we all love device shifting. I wish you had some 'ridiculous' study about your claim. Would be an interesting read.

Ultimately though, how is having to take your hand off the mouse to fully type on a keyboard that different from having to set the controller aside for the moment to type?

Not saying everyone would love swapping back and worth. However, a person doesn't actually need a physical keyboard in the first place. All that one does is speed up the process, and there are attachments that add a cell phone style texting keyboard to both PS4 and XBOX controllers. Making them more or less one device.

PinoZino · October 2015

Tommy1979AtWar wrote: »

Please stop attempting to bury your ridiculous claims with multiple posts which are irrelevant to your claims and cite relevant studies which are pertaining to this century.

I did, I gave you one from 2010.

I'm also amused that you assume we changed just in a few decades on a cognitive and motoric level that much, that we suddenly don't mind device shifting anymore.

How is that possible? I would have no clue, but you certainly will help me out.

LeoTheBatiamigo · October 2015

No need in my case, i have a mic

dday3six · October 2015

PinoZino wrote: »

Tommy1979AtWar wrote: »

lol you do realise that a single computer in the 60's (from where you admit those studies have their basis) took up several large rooms and had far less processing power than what we actually have in our teeny tiny phones today... please cite relevant studies pertaining to this century

Working in a web-based system, many web editors and administrative personnel find themselves switching from the mouse to the keyboard and back constantly. Taking your hand away from the mouse in order to operate the keyboard takes time: you stop your current flow and have to start a new one. Every time the user has to change input device, speed and efficiency is lost.

Source:
Input contexts: switching from mouse to keyboard (2010)

You need more? Just have to ask.

Yeah and I mentioned basically that eariler you'll notice. But the question is why is that interaction 'acceptable' for a keyboard and mouse input duo, but the similar interaction of a controller and keyboard not?

Tommy1979AtWar · October 2015

PinoZino wrote: »

Tommy1979AtWar wrote: »

Please stop attempting to bury your ridiculous claims with multiple posts which are irrelevant to your claims and cite relevant studies which are pertaining to this century.

I did, I gave you one from 2010.

I'm also amused that you assume we changed just in a few decades on a cognitive and motoric level that much, that we suddenly don't mind device shifting anymore.

How is that possible? I would have no clue, but you certainly will help me out.

Relevant please.... that link is regarding web based keyboard interface input, It has nothing to do with your previous claims.

PinoZino · October 2015

dday3six wrote: »

Ultimately though, how is having to take your hand off the mouse to fully type on a keyboard that different from having to set the controller aside for the moment to type?

Not saying everyone would love swapping back and worth. However, a person doesn't actually need a physical keyboard in the first place. All that one does is speed up the process, and there are attachments that add a cell phone style texting keyboard to both PS4 and XBOX controllers. Making them more or less one device.

Taking your hand of the mouse and moving to the keyboard is less though, but it's still an issue.

If we design a screen, we always try to minimize the device (any device) shifting. Could be by using other gizmo's or grouping and reordering the interface elements. And other techniques exist as well.

We do it for several reasons:

Enhance speed of use
Preventing mistakes
Improve attention
Lowering fatigue and stress
...

And the above is influencing the aurosal as well.

If the level of aurosal is too high or too low, the user will underachieve and might be demotivated or even angry.

The swap between gamepad and keyboard is worse.

Usually you will swap both hands and you have to put down the gamepad or keyboard somewhere.

In the context keyboard/mouse you just have to move your right or left hand. While the swap is here minimal, you still have to avoid it. If possible of course.

Using a tablet or smartphone as replacement for the keyboard will not work, it requires more or less the same effort of shifting.

PinoZino · October 2015

Tommy1979AtWar wrote: »

Relevant please.... that link is regarding web based keyboard interface input, It has nothing to do with your previous claims.

So now you agree that a shift between mouse and keyboard can be a pain...

...while the shift between gamepad and keyboard (which is harder) is no pain at all. At least according you. Ok.

You already found a study supporting your claim?

Btw, device shifting and its correlated problems is also desribed in ISO 9241-210, Human-centred design processes for interactive systems.

Last update was from 2008, I believe.

Vulsahdaal · October 2015

LeoTheBatiamigo wrote: »

No need in my case, i have a mic

I have one as well, but my mic doesnt work for zone communications. What type of mic you are using and how is your zone communications?

Tommy1979AtWar · October 2015

PinoZino wrote: »

Tommy1979AtWar wrote: »

Relevant please.... that link is regarding web based keyboard interface input, It has nothing to do with your previous claims.

So now you agree that a shift between mouse and keyboard can be a pain...

...while the shift between gamepad and keyboard (which is harder) is no pain at all. At least according you. Ok.

You already found a study supporting your claim?

You're quite absurd Pino but like all trolls you're persistant in your ridiculousness I'll give you that.

The link you provided is not a study, it's a blog in which the blogger gives advice on website design context. it has nothing to do with the difference between a pc player using a controller and keyboard to a console player using a controller and keyboard so I'll ask again... please cite relevant studies which support your claims.

PinoZino · October 2015

Tommy1979AtWar wrote: »

You're quite absurd Pino but like all trolls you're persistant in your ridiculousness I'll give you that.

The link you provided is not a study, it's a blog in which the blogger gives advice on website design context. it has nothing to do with the difference between a pc player using a controller and keyboard to a console player using a controller and keyboard so I'll ask again... please cite relevant studies which support your claims.

Device shifting and its correlated problems is also desribed in ISO 9241-210, Human-centred design processes for interactive systems. Last updated in 2008.

I'm not absurd. But I certainly don't understand why you don't start saying: "Sorry, I was mistaken".

Although, you're a believer. Even when you show diehard evidence to a believer, he still wants to keep his believe.

And like most believers, you don't have to show any evidence for your claims at all.

Tommy1979AtWar · October 2015

PinoZino wrote: »

Tommy1979AtWar wrote: »

You're quite absurd Pino but like all trolls you're persistant in your ridiculousness I'll give you that.

The link you provided is not a study, it's a blog in which the blogger gives advice on website design context. it has nothing to do with the difference between a pc player using a controller and keyboard to a console player using a controller and keyboard so I'll ask again... please cite relevant studies which support your claims.

Device shifting and its correlated problems is also desribed in ISO 9241-210, Human-centred design processes for interactive systems. Last updated in 2008.

I'm not absurd. But I certainly don't understand why you don't start saying: "Sorry, I was mistaken".

Although, you're a believer. Even when you show diehard evidence to a believer, he still wants to keep his believe.

And like most believers, you don't have to show any evidence for your claims at all.

That's because I don't have to show evidence for claims I haven't made Pino, I asked you to prove your claims and not once have you been able to, the blogs you link are not studies and the studies you do refererence have no basis in what you're claims are, reagardless though, you did cite another irrelevant one so...

double or nothing I got you to cite another again which means a £20 psn voucher code is being mailed to me as I type this, I may even input it on my controller just to celebrate in your honour lol

Funkopotamus · October 2015

dday3six wrote: »

PinoZino wrote: »

Deheart wrote: »

I love facts, but I know very few.

One of the few facts I know is the fact that if they had text chat on ps4 I would be sitting on the couch right now playing ESO PS4 with a bluetooth keyboard sitting on my lap and a controller in my hand.

Another fact I know is that when controller support comes to PC next month I won't even care that text chat is not on console, I will be able to play ESO PC on the couch with my wireless keyboard sitting on my lap and a controller in my hand.

No, you just assume. You think 'I would do, so would we all'.

Certainly not everyone would connect a keyboard.
And the ones who do, would avoid using it, because shifting devices isn't that fun.

I want to see you playing the game with a controller in one hand and simultaneously typing with the other hand.
Odds are minimal that you can. At least you will carry out both tasks not that perfect.

I'm very curious how you are able to tell this individual what they would do better than they, themself could. They are quite literally talking about what they as a person would do, not what a group of other individuals would do. Regardless of how the conversation started, they are solely expressing what they would do in giving this instance, with no tie-in to others. So not only are you trying to tell them what they would do, a point, given the context you could not know. You're also jumping off to a point they didn't mention.

Beyond that, what activity is going to require typing while trying to play?

If people are saying that text chat could be used to bridge the gaps that voice doesn't. Clearly this merits the existence of active scenarios (instanced dungeons for example) were voice is favorable. Nevertheless stationary activities including looking for a group, selling goods, advertising a guild, or chatting with multiple groups (i.e. zone chat and guild chat at the same time) are all examples favoring text chat. This is because it's more concise when several people, engaging in multiple conversations, are involved. While at the same time having a wider broadcast radius.

Bottom line is - most advocates do not want text chat to replace voice chat. They want text added to compliment voice chat adding another layer to in-game communication.

I am trying to tell you..

I have blown Pinheadpinowutever and The other unnamed poster UP a few times over text chat in other threads..

After you have worn down their broken "Theories" about how many "test" ZOS ran. After you tear them apart in debates over exactly WHY text chat should be in this game. Your conversation will always devolve into.. "But its not in the game so deal with it"... or the ever popular, "You as a player do not know what you want.. ZOS and I only know" remarks..

Those two cannot handle it lol. I will share again with the masses.. And YES this error just showed up again! I have not logged into ZOS for almost a month and last night I log in and BAM! I received the text chat error code for xbox one.. You know the one that NewBlackSmurf told me that I never saw on xbox one and he basically called me a liar..

I dare him to tell me that again as I have a camera shot on my phone! This shows you that TEXT CHAT IS ALLREADY in the console version. It is NOT enabled!

EsoUI/Ingame/ChatSytem/Console/GamepadChatSytem.Iua:460:
attempt to index a nil value
Stack traceback:
EsoUI/Ingame/ChatSytem/Console/GamepadChatSytem.Iua:460:
Function 'ZO_GamepadChatSystem:Minimize'
EsoUI/Ingame/Scenes/IngameFragments.Iua:381: in function
'ZO_MinimizeChatFragments:slow
EsoUI/Libraries/ZO Scene/ZO SceneFragment.Iua:124: in function