The Prisoner of Jathsogur Glitch

Sidhlairiel · June 2015

Enodoc wrote: »

Sidhlairiel wrote: »

Is it ok to skip the quest? It won't effect questing in reapers march?

That's fine.
There are no quests in Reaper's March which directly involve the Silvenar, he just turns up as a background character in a few of them.

What i'm trying to say is that there are quests after this one. Is it possible to skip this quest and continue the questline in reapers march, or am i missing out on the entire questline because of this stuff?

TrueEyes · June 2015

Entire questline

AtroDB · June 2015

I tried the quest again recently and was able to complete it just a few moments ago. By the lack of players there compared to yesterday, I'm guessing many more people have successfully completed the quest as well.

stefan.gustavsonb16_ESO · June 2015

The main quest stages in ESO are mostly not as tightly connected as you might think. You can complete zones out of order, and you can generally do every quest that is available through a quest giver without fear of locking up your progress or missing out on an earlier quest. The story will sometimes be presented to you out of order in a way that doesn't make much sense, but you should not be breaking anything or cutting anything short by doing the "wrong" quests. The previous quests will still be there for you later.

Enodoc · June 2015

Sidhlairiel wrote: »

Enodoc wrote: »

Sidhlairiel wrote: »

Is it ok to skip the quest? It won't effect questing in reapers march?

That's fine.
There are no quests in Reaper's March which directly involve the Silvenar, he just turns up as a background character in a few of them.

What i'm trying to say is that there are quests after this one. Is it possible to skip this quest and continue the questline in reapers march, or am i missing out on the entire questline because of this stuff?

If you skip Prisoner of Jathsogur, you will miss the end of the storyline in Malabal Tor, but nothing of the storyline in Reaper's March. But you will still be able to come back and do it later, so you're not missing anything permanently.

TrueEyes · June 2015

Sure your right Enodoc but im still not doing any main storyline missions in Reapers March, thats practically begging for added troubles.....ill stick to the lil side villages and fighter/mage guild stuff with some peppered in harborage

Fasendil · June 2015

Somehow, I logged on one day this week after logging out in the building and the room only had about three players in it, who were halfway through taking down the (real) boss, I just helped them finish her off and I moved onto the next step of the quest. I just got really lucky but I can see how much of a bottleneck this is for players, in terms of everyone moving on in the Aldmeri Dominion questline, and it's a real shame because everything else is so brilliantly done - the quest just needs a little tweak to avoid the huge build-up of players.

Pelagius · June 2015

AtroDB wrote: »

I tried the quest again recently and was able to complete it just a few moments ago. By the lack of players there compared to yesterday, I'm guessing many more people have successfully completed the quest as well.

@AtroDB PS4 or XB1? I've heard this is the case on PS4 but it's still horrendous on XB1...

Kemosabe2point0 · June 2015

PS4. Every time I go in there are at least 30 people camped. I also have to listen to the Silvenar's voice telling me abut the fortress on the hill after every single load screen. Becoming beyond annoying.

AtroDB · June 2015

Pelagius wrote: »

AtroDB wrote: »

I tried the quest again recently and was able to complete it just a few moments ago. By the lack of players there compared to yesterday, I'm guessing many more people have successfully completed the quest as well.

@AtroDB PS4 or XB1? I've heard this is the case on PS4 but it's still horrendous on XB1...

Sorry, PS4. I'd also like to note that my brother tried to do the quest again and wasn't able to finish it

TrueEyes · June 2015

We need a hero...now he's gotta be strong, and he's gotta be fast, and he has to be fresh from the fight...

PRE_-CISION-_ · June 2015

So what the hell do I have to do to get this to work?

LatinLegacy · June 2015

Quest is still screwed up. While I commend the devs for doing a great job bringing this game to consoles, I do not like seeing them give console gamers the same derp treatment that PC gamers got when numerous quest had this similar issue at launch. It's a simple task of going to the area, analyzing the issue & releasing a prompt fix to resolve the issue & potentially others like it. Something high tier programmers should have little issue fixing in a timely manner. Bugs like this should not be getting dragged on for over a week now.

sadownik · June 2015

LatinLegacy wrote: »

Quest is still screwed up. While I commend the devs for doing a great job bringing this game to consoles, I do not like seeing them give console gamers the same derp treatment that PC gamers got when numerous quest had this similar issue at launch. It's a simple task of going to the area, analyzing the issue & releasing a prompt fix to resolve the issue & potentially others like it. Something high tier programmers should have little issue fixing in a timely manner. Bugs like this should not be getting dragged on for over a week now.

Problem is absolute most of the top tier programmers left in january at most.

Timeetyo · June 2015

Argh. Finally had my forum account activated and WOW is this frustrating.

Even at the most off time there is a stack of folks in there waiting. This is totally gamebreaking and just crazy that there isn't someone from ZoS helping with this. I've never found myself hoping fora server maintenance so badly for a game....

With my quest on "Defend the Silvenar" stage, just now we FINALLY got the entire room to leave the NPC alone and she spawns and just sits there for a few minutes before someone attacks here. She did not try to go downstairs. ARGH.

Can we PLEASE just get a mod in that zone to sit there and pass folks through if it is too hard to hot fix it.

LatinLegacy · June 2015

Timeetyo wrote: »

Can we PLEASE just get a mod in that zone to sit there and pass folks through if it is too hard to hot fix it.

That's the thing, it's NOT hard to fix. Once they learned to deal with this same exact issue on the PC side, similar issues were ironed out very quickly. As with any MMORPG that I play, I do not mind that bugs exist. It happens & I know they will get dealt with at some point. What I don't like however is when a simplistic bug such as this gets overlooked for as long as it has but the games premium (cash) shop gets an update. That, for some reason, pushes me over the edge when any game does that. Looks very bad on the dev.

TrueEyes · June 2015

For those who just keep on trying anything but getting everyone outside of that room and failing the quest I first urge you to go to youtube and see how this quest is actually performed when working......Dragonias NEVER walks down stairs....You kill her, that purple crystal then spawns a spirit which goes downstairs to the Silvenar, you then talk to the silvenar which spawns baddies that come downstairs to fight you, you kill them and quest is over.

With that said ill reference one of my previous posts on the matter for exactly how this is happening..

This whole deal with where your standing inside the building is hogwash from the get go. This bug never had anything to do with where your standing. This bug arose from one thing and one thing only, which consequently is one of the best things about the game.

The ability to simultaneously complete quests with others ie...If two people are trying to kill the same boss monster for the same quest and one of them kills it right as you walk in the room you still get quest completion status.

Now I hate making guesses but if I had to I would say what happened with this quest is one person came in and bugged out the quest by doing a particular part out of order or quitting during the middle of it, then once they came back on everyone else got trapped into the same bug in a mass pileup that could only be fixed in one way, everyone fails the quest and goes back in at the same time. Problem being youll never empty that room of everyone.

To you Devs..Gina, Jessica, Brian.......You now have two instances....One goes as such

You log on and have defeat the silvanars captor, at which point you walk inside and Dragonias never spawns no matter where anyone stands. In this instance the silvenar is never visible at all downstairs.

Second instance is the same as everyone has reported. You can teleport to another city and get defeat the silvenar captor status to trigger. Or simply go outside to the tree and trigger Talk to the silvenar. Either way the second you approach the door again you will immediatley go back to Defend the silvenar. In this particular instance Dragonias does spawn but fails to trigger the spirit from the purple stone which goes downstairs. In this instance at all times the silvenar is visibly standing up downstairs.

ZOS_JessicaFolsom · June 2015

Hi everyone,

We wanted to provide an update for where we're at with the issue many of you are experiencing while trying to complete The Prisoner of Jathsogur quest in Malabal Tor. We are redesigning how this quest is completed to prevent the quest blocker you're currently running into. This requires some code changes, so it is not something we can hotfix. The changes will go into the next incremental patch for Xbox One and PlayStation 4. As many of you know, console patches do require some extra time for certification. That means the patch will not be going out this week or next, but we are working to get it to you as soon as possible. As soon as we have a date for the patch, we'll share it with you.

We sincerely thank you for your patience as we work to improve the game for you.

Pelagius · June 2015

ZOS_JessicaFolsom wrote: »

Hi everyone,

We wanted to provide an update for where we're at with the issue many of you are experiencing while trying to complete The Prisoner of Jathsogur quest in Malabal Tor. We are redesigning how this quest is completed to prevent the quest blocker you're currently running into. This requires some code changes, so it is not something we can hotfix. The changes will go into the next incremental patch for Xbox One and PlayStation 4. As many of you know, console patches do require some extra time for certification. That means the patch will not be going out this week or next, but we are working to get it to you as soon as possible. As soon as we have a date for the patch, we'll share it with you.

We sincerely thank you for your patience as we work to improve the game for you.

I

you.

LatinLegacy · June 2015

ZOS_JessicaFolsom wrote: »

Hi everyone,

We wanted to provide an update for where we're at with the issue many of you are experiencing while trying to complete The Prisoner of Jathsogur quest in Malabal Tor. We are redesigning how this quest is completed to prevent the quest blocker you're currently running into. This requires some code changes, so it is not something we can hotfix. The changes will go into the next incremental patch for Xbox One and PlayStation 4. As many of you know, console patches do require some extra time for certification. That means the patch will not be going out this week or next, but we are working to get it to you as soon as possible. As soon as we have a date for the patch, we'll share it with you.

We sincerely thank you for your patience as we work to improve the game for you.

Sweet, I will be veteran 10 by that point

lol

TrueEyes · June 2015

@ZOS_JessicaFolsom Jessica can you shed any light on whether or not we can do ALL missions in reapers march without consequences of not completing Prisoner of Jathsogur? I think thats the biggest question in the air. Thank you for your reponse as well to this issue.

Enodoc · June 2015

TrueEyes wrote: »

@ZOS_JessicaFolsom Jessica can you shed any light on whether or not we can do ALL missions in reapers march without consequences of not completing Prisoner of Jathsogur? I think thats the biggest question in the air. Thank you for your reponse as well to this issue.

The quests in Malabal Tor have no effect on the quests in Reaper's March. But I'm sure I said that already...

ZOS_JessicaFolsom · June 2015

TrueEyes wrote: »

@ZOS_JessicaFolsom Jessica can you shed any light on whether or not we can do ALL missions in reapers march without consequences of not completing Prisoner of Jathsogur? I think thats the biggest question in the air. Thank you for your reponse as well to this issue.

What @Enodoc said is accurate. Not completing the Prisoner of Jathsogur and the subsequent quests will not block any quest content in Reaper's March. The only objectives you'll miss out on (but can return and do) are Jathsogur and the city of Silvenar, and some minor connecting dialogue that leads you from the conclusion of the Malabal Tor zone story into Reaper's March. You'll still encounter the Reaper's March story beginning and subsequent quests if you run into the zone on your own.

TrueEyes · June 2015

Enodoc wrote: »

TrueEyes wrote: »

@ZOS_JessicaFolsom Jessica can you shed any light on whether or not we can do ALL missions in reapers march without consequences of not completing Prisoner of Jathsogur? I think thats the biggest question in the air. Thank you for your reponse as well to this issue.

The quests in Malabal Tor have no effect on the quests in Reaper's March. But I'm sure I said that already...

I know I know Enodoc but it just feels so much more solid seeing that green text say it. Thanks to both of you for your responses.

xOuroboros · June 2015

@ZOS_JessicaFolsom Jessica could you shed some light/tell us on why the Silvenar Captor isn't spawning now? I have been on for around 18 hours in-game and I haven't seen her spawn and no one isn't killing the enemy either. I and a few others had got every single person out of the area to the tree, then came back and nothing still (60+ ppl). The spawn use to be 5-15 minutes.. I even went to both of the instances =/

Only on Xbox One.. I think.

TrueEyes · June 2015

My guess is the Silvenar gave up on the quest to

xOuroboros · June 2015

TrueEyes wrote: »

My guess is the Silvenar gave up on the quest to

Yep. =/ It's a shame too. So basically it won't be possible to do the quest until the next maintenance/patch or whatever.

grim_tactics · June 2015

Just posted this in the ps4 support. Should've looked a bit more.

This is really irritating. The sooner this can be fixed the better. How is it this was such an issue on PC and wasn't fixed for consoles?

hobbers3 · June 2015

is it still possible to get the malabal tor adventurer achievement? as im stuck on this quest with only one more quest to get the 40 out of 40 and there doesnt seem to be any more

hibbles · June 2015

ZOS_GinaBruno wrote: »

If you're on Defend the Silvenar, you should actually be on the bottom floor. Drauginas has nothing to do with this quest step.

We're going to work on making some fixes to help minimize the confusion, but try running to the lower floor of the building in the meantime and see if that helps.

the name of the quest in its progression is called the "prisoner of jathsogur"' the task is * defeat the silvenars captor. the quest marker is on the 2nd floor.