Invalid Memory Size and keep downloading 5GB...

Chadwing

Compensation for my lost 3 days would be nice, but I'm not going to cry if I don't. Right now I just want to install the game and play it.

Dagzy

Chadwing wrote: »

Compensation for my lost 3 days would be nice, but I'm not going to cry if I don't. Right now I just want to install the game and play it.

Same here, spent time on something else while waiting. They are working on it, so just knowing we will soon get to play is good enough for me.

Chadwing

Dagzy wrote: »

Chadwing wrote: »

Compensation for my lost 3 days would be nice, but I'm not going to cry if I don't. Right now I just want to install the game and play it.

Same here, spent time on something else while waiting. They are working on it, so just knowing we will soon get to play is good enough for me.

Yep, I thought i'd be playing Skyrim, but I ended up playing through KOTOR again. Which has proven surprisingly fun and nostalgic.

Wolfess

They said they believe it to be fixed on their end but I just tried and doesn't work yet.. I'll keep you updated.

ZOS_GaryA

Hey everyone,

We're getting very close to a fix, it seems like the ETA is within the hour. No promises, but give it a shot around 3PM Eastern (~45 minutes from this post) and let us know if it works.

We know a lot of this thread is starting to revolve around compensation, and we certainly understand that. Here's a post from Amelia related to game time compensation:

Compensation of lost game time due to issues like this are dealt with on an individual basis. When contacting our Support Team with your host.developer and Game Consultant files (for those who haven't done so), feel free to mention the day you first encountered this issue so that an agent can look into providing you with compensatory game time. If you've already been in contact with an agent, you can follow up in the same ticket to discuss compensation for lost game time.

tl;dr, if you have a ticket, feel free to ask for some time. If you don't, you're welcome to open one up here. We prefer that you request compensation when the issue is resolved and you are logged in to the game. That way you only have to submit one ticket. Hope that makes sense!

Wolfess

Thanks so much @ZOS_GaryA ! This made my day!

Ninaran

Awesome! Thanks for the update and I'm looking forward to seeing you in Ta-. .. Oh wait, I mean, I'm looking forward to installing the game.

Wolfess

^ I lol'd!

Dagzy

ZOS_GaryA wrote: »

Hey everyone,

We're getting very close to a fix, it seems like the ETA is within the hour. No promises, but give it a shot around 3PM Eastern (~45 minutes from this post) and let us know if it works.

We know a lot of this thread is starting to revolve around compensation, and we certainly understand that. Here's a post from Amelia related to game time compensation:

Compensation of lost game time due to issues like this are dealt with on an individual basis. When contacting our Support Team with your host.developer and Game Consultant files (for those who haven't done so), feel free to mention the day you first encountered this issue so that an agent can look into providing you with compensatory game time. If you've already been in contact with an agent, you can follow up in the same ticket to discuss compensation for lost game time.

tl;dr, if you have a ticket, feel free to ask for some time. If you don't, you're welcome to open one up here. We prefer that you request compensation when the issue is resolved and you are logged in to the game. That way you only have to submit one ticket. Hope that makes sense!

Thanks for the update, and good job for everyone working on this. And about the compensation, awesome! See you in Tamriel.

Chadwing

The person I first sent a ticket to has said they're keeping it open, so I guess I might hear from them about compensation when they close it.

ZOS_GaryA

@Chadwing feel free to reply to the ticket at any point as well and ask about it!

Chadwing

ZOS_GaryA wrote: »

@Chadwing feel free to reply to the ticket at any point as well and ask about it!

Kind of new to the whole thing... how do I reply to an open ticket? Do I reply using the email?

ZOS_GaryA

@Chadwing Yep! Replying to the email will update the ticket in our system.

xtrampas

nice i hope it works soon

Chadwing

There we go, sent. Let's see how that goes.

Chadwing

xtrampas wrote: »

done yet?

From the information provided, I think you should try to install the game in 20 minutes, at about 8PM GMT.

Yardi1993

Nope. I still have problem. I tiried to instal on 3 PC, and everywhere i have same problem.

immodium

Yardi1993 wrote: »

Nope. I still have problem. I tiried to instal on 3 PC, and everywhere i have same problem.

It's not been an hour yet since Zos_GaryA posted.

Maldamus

Ticket # 141113-000022 still not answered.Hopefully tonights fix will work, though i am not going to hold my breath on that one, of late zenimax you have failed far too hard.This coming from a Fanboi, allegedly.

Wolfess

@Maldamus Don't be such a sourpuss. Read this:

ZOS_GaryA wrote: »

Hey everyone,

We're getting very close to a fix, it seems like the ETA is within the hour. No promises, but give it a shot around 3PM Eastern (~45 minutes from this post) and let us know if it works.

We know a lot of this thread is starting to revolve around compensation, and we certainly understand that. Here's a post from Amelia related to game time compensation:

Compensation of lost game time due to issues like this are dealt with on an individual basis. When contacting our Support Team with your host.developer and Game Consultant files (for those who haven't done so), feel free to mention the day you first encountered this issue so that an agent can look into providing you with compensatory game time. If you've already been in contact with an agent, you can follow up in the same ticket to discuss compensation for lost game time.

tl;dr, if you have a ticket, feel free to ask for some time. If you don't, you're welcome to open one up here. We prefer that you request compensation when the issue is resolved and you are logged in to the game. That way you only have to submit one ticket. Hope that makes sense!

Chadwing

I've waited the full hour, and sadly it's -still- trying to install the latest patch only.

Wolfess

^ Same here.

chantaz

It's working for me guys. Check your launchers, try "repairing" the installation.

Downloading 27014.62 mb's.

Ninaran

Well it's partially working for me now. Checking Download: 27014.62 MB remaining.
Now it only has to stop checking and start downloading.

Chadwing

Yep! Can confirm it's fixed .Downloading the large patch now.

xtrampas

Large patch loading now hope it works

Chadwing

Now while I wait for the several hours it will take to install, I'm off back to KOTOR.

Wolfess

I'm having problems with my internet; Flipping Murphy's law! But I just tested and it WORKS! Hooray!

Dagzy

Chadwing wrote: »

Now while I wait for the several hours it will take to install, I'm off back to KOTOR.

Have fun man! I'm off to rescue Isabella from the Qunari while i wait for my download to finish.

ZOS_AmeliaR

Came here to confirm the fix has been applied successfully, but you all are way ahead of me. Glad to hear your downloads are progressing as intended. We really appreciate everyone's patience as we worked to resolve this, and we're very happy to hear you'll all be back in Tamriel soon.