Invalid Memory Size and keep downloading 5GB...

darkgritty

support ticket: 141112-001492.

Wolfess

Awesome that you've all sent out the ticket I hope they can resolve it soon, now!

ZOS_GaryA

Hey there everyone,

Thanks so much for the super quick responses. To this point in the thread, we've compiled and forwarded your ticket numbers to the correct people.

If you did not post your ticket number, fear not! Our CS team is also gathering and forwarding this information.

If you're just tuning in, please feel free to continue submitting the requested documents and providing ticket numbers. More info is always helpful!

DrYac

Incident: 141111-001666

Selder

hi guys,
im one the the unlucky ones that bought the game yesterday and havent been able to play nor intall properly cause of this launcher fail...
anyways i did send a ticket and here it goes

Your reference code is: 141112-001671.

lets hope it gets fixed soon and perhaps a compensation...

BTOG46

on twitter: Elder Scrolls Online @TESOnline


@BTOG46 We're pushing patch 1.5.4 to the #ESO EU megaserver on Thursday at 10PM EST (3AM GMT Friday), which will address the partial patch.

nasusxocb16_ESO

Incident: 141111-002040

Wolfess

bakovic_eduardoeb17_ESO wrote: »

hi guys,
im one the the unlucky ones that bought the game yesterday and havent been able to play nor intall properly cause of this launcher fail...
anyways i did send a ticket and here it goes

Your reference code is: 141112-001671.

lets hope it gets fixed soon and perhaps a compensation...

Aye, I'm one of those people too. Sucks massively.

Tanwenia

Rydik wrote: »

Possible solution for 303 error

Solution «Invalid Memory Size»:
1. Delete *\The Elder Scrolls Online EU\depot\patchdata.depot\
2. Change strings in this files:
*\The Elder Scrolls Online EU\depot\_databuild\databuild.stamp

0.win.0.live.1076342
2014/10/32:08:53:21
1.5.2

To

0.win.0.live.1080586
2014/11/09:03:51:35
1.5.3

*\The Elder Scrolls Online EU\vo_en\_databuild\databuild.stamp

4000.win.1076561.live.1076342
2014/10/32:13:08:07
1.5.2

To

4000.win.1080609.live.1080586
2014/11/09:07:27:59
1.5.3

Had the same issue.
This worked for me, I'm up and running, whoever you are, thank you!!!

Chadwing

BTOG46 wrote: »

on twitter: Elder Scrolls Online @TESOnline


@BTOG46 We're pushing patch 1.5.4 to the #ESO EU megaserver on Thursday at 10PM EST (3AM GMT Friday), which will address the partial patch.

...So that means I won't be able to play till Friday then, basically. Welp, I've wasted four days of gametime by registering too early then.

svarteryttaren

Reference # 141110-000088
good luck.

Ninaran

Opened a ticket with ID 141112-001772.

Damn I wish I hadn't bought the game today.

FFDarkhalf

Your Ticket has been Submitted!

Thanks for submitting your question. Your reference code is: 141112-001901.

BaronSamdi

Thanks for submitting your question. Your reference code is: 141112-001899

Wolfess

@ZOS_GaryA Will we possibly get any compensation for this? If it's only fixed by Friday a lot of us will have been unable to play our (newly purchased) game for 3-4+ days, which is real sad

accursed1

141112-001931 is my ticket number.

Enodoc

Wolfess wrote: »

@ZOS_GaryA Will we possibly get any compensation for this? If it's only fixed by Friday a lot of us will have been unable to play our (newly purchased) game, which is real sad

Last time there was an epic screw up that stopped people from actually being able to play, they did roll out some free time.

Personally, since this has screwed up Sunday to Friday, I would hope (not expect, but hope) to see five days free time.

Wolfess

@Enodoc That'd be really nice. Keeping my fingers crossed!

djdado16

yeah, i am keeping my fingers crossed too

chantaz

Well, few words from me, as a player that played any popular MMO on the market and bought ESO today.

I don't know who is responsible for this "bug", but this is just funny and pathethic at the same time.

Developers from any MMO on the market treat their customers more seriously then you guys at ZOS.

People are paying money in here to be able to play your product. And all you do is just auto respond everyone with your same *** answer.


I understand in game bugs, server instability, client technical problems. But for god's sake, INSTALLATION PROBLEMS?

How hard can it be to launch a quick fix to this problem?


Or i guess im used to Frontier's Development VIP customer service, when there's a bug in their game, they launch 5 patches in 20 hours to make people happy. You guys not only charge monthly fees for playing this game, but it looks like you don't give a *** with your community support service.

Thorgalor

I try play at three days and three times a day.Im play mmo games 10 years, never seen anything like it.Kindest regards,I am desiring to solve this problem soon.

Maldamus

Add me to the list of above complainants, ticket ref 141113-000022, tried all remedies in the above thread none worked, cost me a months download allowance, additional money for more downloads, and you laughingly billed my subscription within the time period of been unable to play. 6 days compensation is expected at least, as that is the time i have lost in access, during what is a weeks holiday time for me too. Out of pocket, blown the monthly download allowance cost additional money, no access.Also look into developing a new launcher tool as this one has been god awful from beta onwards ,its a damn mess always has been, also please stop the screw ups and sort yourselves out, the game when its accessable and working is great, the laundry list of issues that come with it is disgraceful.

Nhayara

I dowloaded the NA version and it works perfectly.
But I want to play on EU version.
So I tried the manipulation above and on this page : http://www.gameskinny.com/85tfx/elder-scrolls-online-how-to-change-servers-on-pc-with-pictures to change my NA serveur into an EU one.

When i hit repair, I instantly run into the same message error than when I use it after dowloading the game on EU serveur : memory size error.

Edit : Impossible to say if it's related to the current problem, or if this simply doesn't work anymore.

Wolfess

@Nhayara‌ Awh no, so sorry it didn't work ;( It appears from the Tweet ESO replied with that we will indeed have to wait until Friday..

Turelus

(read to the tune of A Whole New World)

I can't log in the game, sobbing, crying, shaking.
Tell me, Zeni, how and when will you fix our issues?

I can't PVP raid, battle the AD and DC armies.
Negates, Nova and Barriers, from my raiding team.

A whole new day, a new hope to log in.
Please don't tell me it's a lie, or say I'm only dreaming.

GL with the issues today ZOS, hope we get some good news soon.

HappyFascinus

141112-002460

AshySamurai

Hey, I'm AD (for the queen!!)!
Anyway, I really hope ZOS is going to compensate it somehow.

Turelus

Wolfess wrote: »

@Nhayara‌ Awh no, so sorry it didn't work ;( It appears from the Tweet ESO replied with that we will indeed have to wait until Friday..

@Wolfess that might just be a tweet about the 1.5.3 patch which broke (didn't patch everything it should have), though I wouldn't be surprised if that was when they fixed the issue as well.

Fingers crossed it's done earlier, I have a war to be fighting! Sitting on TeamSpeak with my guild unable to help in PVP was horrible last night.

Wolfess

@Turelus I hope so but I fear for it I've spent the past 2-3 days staring at YouTube vids of char creation and builds just so I'd feel the tiniest bit involved and maybe less sad about not being able to play my brand new game with my friends ;_;

djdado16

yea, same thing here wolfess... watching youtube all day -.-