Character Copy on the PTS

Beakster

This isn't fair some of us had characters on the PTS server that we put alot of time into now there gone an replaced with the characters we had on the NA server .. Should of had a option to have the characters switched..

MorHawk

It's really a struggle for me to understand how functioning adults are able to use words like 'service ' and 'fair' in the context of a Public Test Server.

I certainly agree that they should have focused on making the templates more useful (maxing guild/crafting lines, gear vendors etc), but really people, the PTS is for us to help them. I'm sure they appreciate our help, but that does not mean that we have any degree of entitlement in this regard.

DuelWieldingCheesyPoofs

ZOS_GinaBruno wrote: »

Michaeljdaveyb16_ESO wrote: »

ZOS_GinaBruno wrote: »

DuelWieldingCheesyPoofs wrote: »

Do you think you can release the notes for us ?

As soon as they're finished

is this likely to be hours, or days?

It's going to be days, not hours. Sorry!

i think people are past caring now....

DuelWieldingCheesyPoofs

MorHawk wrote: »

It's really a struggle for me to understand how functioning adults are able to use words like 'service ' and 'fair' in the context of a Public Test Server.

I certainly agree that they should have focused on making the templates more useful (maxing guild/crafting lines, gear vendors etc), but really people, the PTS is for us to help them. I'm sure they appreciate our help, but that does not mean that we have any degree of entitlement in this regard.

Dictionary meet erm sorry i dint catch its name.

robertlive2014

Looks good, but the first thing greeting you on the PTS is that painful process of setting all your custom key-binds and game-play settings, for each and every character.

EDIT: Hey ZOS! Resetting my key-binds and game-play settings is not okay. Stop doing it.

Auldjohn

DuelWieldingCheesyPoofs wrote: »

we can't transfer the EU characters at this time, but we are hoping to do this at some point in the future.[/quote]

im personally not really bothered,

but i do think is bang out of order offering US this service and not EU, I dnt think anyone should have this service until everyone can use it, its just not fair, you cant give one and not the other.

[/quote]

@DuelWeildingCheesyPoofs,

As @ZOS_GinaBruno already added, the first test is for NA. In approximately two weeks the EU characters will be copied, and NA characters purged.

That's fair and equitable. Every couple of weeks the live megaserver characters for NA or EU alternate,

Finally, as far as the "loss" of "existing" characters with each PTS refresh is just part of testing. PTS does stand for Public Test Server...

I welcome and look forward to using relatively "live" characters on PTS, although my casual play on the live megaservers means for a while I'll still be using the Templates if I want to test VR features.

Kudos ZOS and thanks for the info @ZOS_GinaBruno!

Everyone Have Fun!!

Nazon_Katts

Why purge? Add an EU suffix and have a rename window pop up upon first login. Heck, even if you left the suffix, people wouldn't mind that much since it's just for testing reasons.

For wanting people to actually test their game on PTS, they do have a strange habit of making access overly complicated. If they want more folks over there, it's gotta be more accessible and should provide incentives.

Casdha

This is great, it might actually give me incentive to test again.

Folks don't forget PTS has always been subject to character wipes, it is just that it has been a while. If you want a permanent character PTS is not the place to play.

granty2008cyb16_ESO

meh!

SirAndy

@ZOS_GinaBruno
Just a FYI, but all of my characters that were in Cyrodiil at the time of the copy do *NOT* load!
They just sit at 'Waiting for character load' forever and i have to force close the client.



The other characters that were not in Cyrodiil seem to load fine.

frank.bindb16_ESO

DuelWieldingCheesyPoofs wrote: »

but i do think is bang out of order offering US this service and not EU, I dnt think anyone should have this service until everyone can use it, its just not fair, you cant give one and not the other.

[/quote]

Read ALL messages from ZOS above, especially this part:

ZOS_GinaBruno wrote: »

For example, the next time we do a maintenance to do a new character copy, the current NA ones on PTS will be wiped, and EU copies will be available. Templates will always be available to use as well, regardless of which megaserver has been copied.

There are technical reasons, that they can't copy the characters of 2 servers. In my opinion duplicate database keys or something like that. Think of duplicate charakter names too. To make this possible is some work to do, I know that cause I'm database engineer. So I think they should not waste time for this, this would be time they couldn't work for the real game.

Nazon_Katts

frank.bindb16_ESO wrote: »

DuelWieldingCheesyPoofs wrote: »

but i do think is bang out of order offering US this service and not EU, I dnt think anyone should have this service until everyone can use it, its just not fair, you cant give one and not the other.

Read ALL messages from ZOS above, especially this part:

ZOS_GinaBruno wrote: »

For example, the next time we do a maintenance to do a new character copy, the current NA ones on PTS will be wiped, and EU copies will be available. Templates will always be available to use as well, regardless of which megaserver has been copied.

There are technical reasons, that they can't copy the characters of 2 servers. In my opinion duplicate database keys or something like that. Think of duplicate charakter names too. To make this possible is some work to do, I know that cause I'm database engineer. So I think they should not waste time for this, this would be time they couldn't work for the real game.

[/quote]

Dunno, that's a known problem since the invention of MUDs. I kinda expect a multi million dollar project to handle that just fine.

Skizer78

So from the comment about the different servers the NA and EU, does this mean that when the NA is purged that I wont be able to go to the PTS to test builds or content?

Nazon_Katts

Skizer78 wrote: »

So from the comment about the different servers the NA and EU, does this mean that when the NA is purged that I wont be able to go to the PTS to test builds or content?

Not on your own character's copy. But you can still use templates or newly created/dedicated ones.

SantieClaws

Ah nuts. LOTRO had a very similar issue too where each group of servers used up the same reference numbers in a d/base and so you could not transfer from/to the EU or US one. Can I ask why the US server was chosen over the EU one for testing? Do you have a much larger group of PTS users that use the US server?

I already have (had) template characters on the PTS but they are much less use for testing. They don't have the same crafting skills or other skills and achivements built up over time - for example it was useless to use a template character to test the dye system as they had no achivements apart from basically existing.

Also it seems from reading above you wiped all my existing test characters with the little crafting skill and life experience they had gained.

Sometimes you just don't make it that easy to help you ....

Phantax

@ZOS_GinaBruno

And when does the EU server get to use this new function ? or is the EU getting shafted again ????

MorHawk

Phantax wrote: »

@ZOS_GinaBruno

And when does the EU server get to use this new function ? or is the EU getting shafted again ????

Oh, for the love of craven...

ZOS_GinaBruno wrote: »

...the next time we do a maintenance to do a new character copy, the current NA ones on PTS will be wiped, and EU copies will be available.

Nightreaver

ZOS_GinaBruno wrote: »

We don't really have a set cycle for updating the copy. That said, we'll likely do it right around a new update. The plan is to copy one megaserver's characters and let that group test with their characters for a bit, then do another maintenance a few weeks later (give or take) to copy the other megaserver's characters. Note that when we copy one megaserver's characters, the existing ones will be wiped. For example, the next time we do a maintenance to do a new character copy, the current NA ones on PTS will be wiped, and EU copies will be available. Templates will always be available to use as well, regardless of which megaserver has been copied.

Hope that makes sense!

Phantax wrote: »

@ZOS_GinaBruno

And when does the EU server get to use this new function ? or is the EU getting shafted again ????

Well seeing as how 1.5 is not yet available on PTS it could just as likely be the NA that is getting shafted. I am hoping that the 1.5 update on PTS will be available to the NA for a couple weeks before removing NA characters to allow transfers from the EU server.

gangyzgirl

If we delete one of our copies from the Beta server, it won't delete or alter our NA characters, right>

ZOS_GinaBruno

Nightreaver wrote: »

ZOS_GinaBruno wrote: »

We don't really have a set cycle for updating the copy. That said, we'll likely do it right around a new update. The plan is to copy one megaserver's characters and let that group test with their characters for a bit, then do another maintenance a few weeks later (give or take) to copy the other megaserver's characters. Note that when we copy one megaserver's characters, the existing ones will be wiped. For example, the next time we do a maintenance to do a new character copy, the current NA ones on PTS will be wiped, and EU copies will be available. Templates will always be available to use as well, regardless of which megaserver has been copied.

Hope that makes sense!

Phantax wrote: »

@ZOS_GinaBruno

And when does the EU server get to use this new function ? or is the EU getting shafted again ????

Well seeing as how 1.5 is not yet available on PTS it could just as likely be the NA that is getting shafted. I am hoping that the 1.5 update on PTS will be available to the NA for a couple weeks before removing NA characters to allow transfers from the EU server.

That's the plan. The part about NA being available for a bit before updating with EU characters - not the getting shafted part.

Neryaz

When will we be able to copy our chars from EU-Mega? any answers about that?

Ysne58

I have characters on both NA and EU. Not even sure I can get on the EU server anymore.

Neryaz

i feel that it's abit unfair for the EU players. We can't play with our own chars that we have but the NA can. for me personaly its very unfair, its better to wait and let both sides be able to copy and play with the live char, Rather then only one side gets it. imo..

Ysne58

ZOS_GinaBruno wrote: »

Nightreaver wrote: »

ZOS_GinaBruno wrote: »

We don't really have a set cycle for updating the copy. That said, we'll likely do it right around a new update. The plan is to copy one megaserver's characters and let that group test with their characters for a bit, then do another maintenance a few weeks later (give or take) to copy the other megaserver's characters. Note that when we copy one megaserver's characters, the existing ones will be wiped. For example, the next time we do a maintenance to do a new character copy, the current NA ones on PTS will be wiped, and EU copies will be available. Templates will always be available to use as well, regardless of which megaserver has been copied.

Hope that makes sense!

Phantax wrote: »

@ZOS_GinaBruno

And when does the EU server get to use this new function ? or is the EU getting shafted again ????

Well seeing as how 1.5 is not yet available on PTS it could just as likely be the NA that is getting shafted. I am hoping that the 1.5 update on PTS will be available to the NA for a couple weeks before removing NA characters to allow transfers from the EU server.

That's the plan. The part about NA being available for a bit before updating with EU characters - not the getting shafted part.

Their plan is to alternate between EU and NA servers when they update for characters. So the next charater update/wipe will copy over the characters from the EU servers.

MorHawk

Phixus wrote: »

i feel that it's abit unfair for the EU players. We can't play with our own chars that we have but the NA can. for me personaly its very unfair, its better to wait and let both sides be able to copy and play with the live char, Rather then only one side gets it. imo..

READ. THE. THREAD.

[Edited; apparently 'frig' is a bad word here]

DuelWieldingCheesyPoofs

@ZOS_GinaBruno‌

Gina, can just please tell us if!

IS the PTS LIVE tomorow ?

Michaeljdaveyb16_ESO

ZOS_GinaBruno wrote: »

Michaeljdaveyb16_ESO wrote: »

ZOS_GinaBruno wrote: »

DuelWieldingCheesyPoofs wrote: »

Do you think you can release the notes for us ?

As soon as they're finished

is this likely to be hours, or days?

It's going to be days, not hours. Sorry!

37 pages!!!

well now I understand, you're all forgiven

Theoldguy

SirAndy wrote: »

@ZOS_GinaBruno
Just a FYI, but all of my characters that were in Cyrodiil at the time of the copy do *NOT* load!
They just sit at 'Waiting for character load' forever and i have to force close the client.



The other characters that were not in Cyrodiil seem to load fine.

this is true for me too shame all but the lowest level of my characters were in cyrodill.

Zed

I'm running in to Error 325 ("Insufficient Privileages for World) when trying to enter the game with my main copy character. Creating a new character allows me to play on the PTS though.

AngryNord

Maybe it'd be an idea to make some sort of script that automatically moves all characters in Cyrodiil to their alliance's main city as part of the character copy?