Any Way for Existing Customers to get the Whiterun Wolfhound?

emeraldbay

Phantax wrote: »

I'm certainly [snip] at this, 50% price and cooler pet, geez I didn't even get my original pet back after deleting a character on first day, due to them not telling us it was a one time delivery. Got so fed u waiting for CS to deal with it I gave up... and now this !

I agree. Out of respect for other players, I can't keep my darling clannfear out in crafting stations or buildings, but the dog wouldn't have been a problem at all. Now it seems I'll just be poochless.

That is...unless they change their minds. *hint* @ZOS_JessicaFolsom‌ *hint*

[Moderator Edit: Edited quote from moderated post.]

eventide03b14a_ESO

@ZOS_JessicaFolsom‌ it's never a good sign when your customer service has become a punch line. It would be nice to make some sort of statement about these complaints.

Halorin

Poor form, Zenimax. A vanity pet is a really small thing to show a lack of loyalty to early adopters over. You guys had to know this would upset players. As a game that's seen a significant drop in population and is, effectively, trying to win players back who have moved on or jumped over to Wildstar, you'd think you would avoid shooting yourselves in the foot over easy choices like this.

I don't think many people will cancel their subscription over this, but this is a mark against your already suffering reputation, and it will compound with the other issues this game's facing to make the decision of canceling that much easier.

This really is a slap in the face to your subscribers.

Phantax

eventide03b14a_ESO wrote: »

@ZOS_JessicaFolsom‌ it's never a good sign when your customer service has become a punch line. It would be nice to make some sort of statement about these complaints.

Zenimax did respond.....

"Complaints.... what complaints?"

Phantax

Zenimax FatCat spotted after the Steam / Wolfhound announcement -

"This one thinks the wolfhound scandal will make this one much profit"

"This one erects the spine of Capitalism"

purple-magicb16_ESO

Phantax wrote: »

freespirit wrote: »

kieso wrote: »

we want doggy!

Eewww

@freespirit
Girl, you have a dirty mind

freespirit wrote: »

kieso wrote: »

we want doggy!

Eewww

emeraldbay

This issue is made all the worse by the fact that there are people willing to buy the game again just so they can get the dog, and Zenimax refuses to throw them a bone (heh) and just let them use the key on an existing account.

purple-magicb16_ESO

Pooch-hump of paralysis... Lol! XD

Phantax

purple-magicb16_ESO wrote: »

Phantax wrote: »

freespirit wrote: »

kieso wrote: »

we want doggy!

Eewww

@freespirit
Girl, you have a dirty mind

freespirit wrote: »

kieso wrote: »

we want doggy!

Eewww

Yeah that's about right, ESO players are getting humped ! Again ! ! !

justin.sniesakub17_ESO

TeraAngelos wrote: »

Korkhan wrote: »

For me the upsetting fact is that the new customer gets more than the current one. Its like no one cares about their current customers.
Well, I can always take my toys and be a new customer somewhere else.

While I seem to be one of the most opposed to this dog pet, I do need to point out that new customers haven't always been getting more than the current one. There's the beta monkey and the preorder scuttler, that a lot of current subs do have. Two exclusive pets we already have, compared to one exclusive pet new people are getting. Comparing new subbers to current subbers who did not have beta/preorder... yes, the more pets thing stands.

But the problem, imho, is that it's a DOG. Arguably the best vanity pet so far (though I know some like the monkey!) and the fact that so many people have been asking for a dog from the start. Creating a desired vanity pet and then giving it to someone else kinda sucks.

Source for this? If they don't get some of the pets I picked up with pre order I am fine with things. If they get MORE for CHEAPER though......

Jack-0

Just adding my voice to the chorus, I played in 3 beta weekends, pre-ordered the imperial edition and really want the dog. And a steam key. Make it happen!

rekina

I don't know whose idea this was, the whole exclusive items for steam purchaser, but srsly, you need to fire him/her because that person is [snip]. That person is [snip] your company.

[Moderator Note: Edited per our rules on Cursing & Profanity]

zhevon

Gee ... I am busy for just one day and not paying serous attention to ESO and this s-storm happens.

Frankly, I am ambivalent about vanity pets - but its a principle of the thing plus its a symptom of an industry that only cares about new customers and not the current customers.

For example - I am currently annoyed that "Dishonored" GOTY is on sale for 75% off but the DLC is only 50% off. Companies need to realize this looks really bad. So folks like me who played the original Dishonored close to full price really would like to pick up DLC at a discount consistent with the GOTY.

I am really on the border about not renewing my 3 months subscription because I just feel bogged down; and this just might tip me over the edge.

o_0

I'm barely hanging onto this game as it is. I've been playing MMO's for 17 years and honestly this is the worst effort by the creators of the game to keep players that I have experienced.

It's not that if I don't get a dog i'd quit, or if I don't get steam integration i'd quit...It's the combination of so many scenarios like this one created by ZOS that is pushing me over the edge.

SantieClaws

How much is that doggy in Whiterun?
The one with the waggly wolfy tail
How much is that doggy in Whiterun
The one you can only get in the Steam sale .........

DenniMyuu

I felt somehow offended when reading the news post of the Steam stuff in the ESO launcher. Like why would I buy the game again? Or was it just to make me feel like: "If you would've waited three months longer before buying it you get 40 % off and a dog - ha. ha."
I'm okay with my scuttler, monkey and crab and not that this is a reason for me to quit but it's really "uncool" to let the loyal players down.
I'm not one of those complaining about everything... I just wanted to get that off of me.

nerevarine1138

You guys all realize that Steam users can't get the Explorer's Pack, right?

NadiusMaximus

Next month,


Buy the game at Joe's Gamez-o - Rama and get to play as Vivic himself, or Molag Bal if you buy the 1day prerelease of the new DLC entitled " Stuff we wanted in at release, but was too bugged, even for us" package deal.

Maverick827

nerevarine1138 wrote: »

You guys all realize that Steam users can't get the Explorer's Pack, right?

Wrong.

o_0

nerevarine1138 wrote: »

You guys all realize that Steam users can't get the Explorer's Pack, right?

Explorer pack codes are still available as well as beta keys.

GreySix

o_0 wrote: »

nerevarine1138 wrote: »

You guys all realize that Steam users can't get the Explorer's Pack, right?

Explorer pack codes are still available as well as beta keys.

Doh!

nerevarine1138

o_0 wrote: »

nerevarine1138 wrote: »

You guys all realize that Steam users can't get the Explorer's Pack, right?

Explorer pack codes are still available as well as beta keys.

Not through any official ZO source. Any standalone Explorer's Pack keys are from private sellers who stockpiled them at release and held on to them.

MonkeyAssassin24

So ZOS virtually eradicates the fps issues that plagued this game for almost 3 weeks, releases the July road ahead letter that brings a very positive reaction from players, mostly, but they release a vanity pet for new customers, albeit an awesome dog, and players lose their minds. To understand this straight, it seems that a majority of players care WAY more about this than fixing vet content, endgame, and class balance (stamina builds).

Look at it from their point of view, should they greatly entice a wave of new players, or add a new vanity pet to long time subs? One brings new revenue with criticism from current players, and the other would bring only criticism from current players. Come on, if you don't believe that the forums would be just as volatile with people complaining "oh thanks ZOS for giving us a vanity pet, this really makes up for the unplayable Cyrodiil that haunted us for so long", then you are very naive. I think ZOS knows us a little better than we think. They weighed reward as being better than risk because honestly, if a wave of players quit because of a pet, those players were obviously just looking for a reason to quit.

Also if you never thought that the game would become cheaper or go on sale at some point down the road, your an idiot, and if I remember correctly, these new players are not going to be able to choose any race for any faction, which was a pretty damn convenient perk for all of use that joined early.

Nestor

ZOS could have come out a winner if they had just said:

"Announcing today, we are offering the game for sale through Steam. In celebration of this, we have a new Wolfhound Vanity Pet available. Check your Inbox"

How much cool would that have been? Incentives don't have to be exclusives.

nerevarine1138

Nestor wrote: »

ZOS could have come out a winner if they had just said:

"Announcing today, we are offering the game for sale through Steam. In celebration of this, we have a new Wolfhound Vanity Pet available. Check your Inbox"

How much cool would that have been? Incentives don't have to be exclusives.

How cool would it have been if players had the maturity to say, "Oh look, they're giving new players an incentive to join. Nice. Now we'll have more people to play with. I am sad I won't have this pet, but I'm happy to have more potential friends online."

Nestor

nerevarine1138 wrote: »

How cool would it have been if players had the maturity to say, "Oh look, they're giving new players an incentive to join. Nice. Now we'll have more people to play with. I am sad I won't have this pet, but I'm happy to have more potential friends online."

I suggested the probable, you suggested the impossible.

I crack me up.....

bertenburnyb16_ESO

I need moar popcorn

emeraldbay

MonkeyAssassin24 wrote: »

So ZOS virtually eradicates the fps issues that plagued this game for almost 3 weeks, releases the July road ahead letter that brings a very positive reaction from players, mostly, but they release a vanity pet for new customers, albeit an awesome dog, and players lose their minds. To understand this straight, it seems that a majority of players care WAY more about this than fixing vet content, endgame, and class balance (stamina builds).

Look at it from their point of view, should they greatly entice a wave of new players, or add a new vanity pet to long time subs? One brings new revenue with criticism from current players, and the other would bring only criticism from current players. Come on, if you don't believe that the forums would be just as volatile with people complaining "oh thanks ZOS for giving us a vanity pet, this really makes up for the unplayable Cyrodiil that haunted us for so long", then you are very naive. I think ZOS knows us a little better than we think. They weighed reward as being better than risk because honestly, if a wave of players quit because of a pet, those players were obviously just looking for a reason to quit.

Also if you never thought that the game would become cheaper or go on sale at some point down the road, your an idiot, and if I remember correctly, these new players are not going to be able to choose any race for any faction, which was a pretty damn convenient perk for all of use that joined early.

So, you think that people would still be this upset if the pet were given to all owners of the Imperial Edition? I'm pretty sure you're wrong there.

Long time players have been asking for a little appreciation for a while now. Nothing big, just a little perk to say "thanks for sticking with us". A vanity pet, specifically a dog, which, need I point out in addition to many others in this thread, was one of the most wanted pets since they were even announced, would've been wonderful for just that sort of occasion.

Instead, they took two things we've been asking for since launch and gave them to someone else.

Dalori

Existing loyal subscribers should be gifted with this vanity pet. No question.

ebondeath

MonkeyAssassin24 wrote: »

So ZOS virtually eradicates the fps issues that plagued this game for almost 3 weeks, releases the July road ahead letter that brings a very positive reaction from players, mostly, but they release a vanity pet for new customers, albeit an awesome dog, and players lose their minds. To understand this straight, it seems that a majority of players care WAY more about this than fixing vet content, endgame, and class balance (stamina builds).

Re: Fps, vet content, end game, and class balance.

None of these things has had an effect on my personal gameplay and I enjoy VR content nerf or no nerf, so I'm pretty sure it should be understandable that my priorities are different from yours.