This issue should now be fixed! Additionally, we updated the names of the Xbox achievements from what was originally listed in the patch notes. Below is what can now be earned:
Hi All, we are aware of this issue and are working to resolve. It seems like Xbox is the only platform impacted at the moment. We will update once we have more information.
Hi all, would you all be able to check if you can still see if the mundus is active or not? We are trying to figure out if the effect itself is bugged or just the visual icon. If you go back to the Steed Mundus, please check if it will let you pick up the effect or not.
Hi All! We believe this has been resolved, however we are still checking things on our end to make sure. If those of you who were impacted previously, could you let us know the following?
What platform are you playing on?
Did you do anything specific for the rewards to show up?
This info will be helpful to us as we close the loop on this. Thanks all!
Could you all confirm you are on PS5 specifically? Also, which country are you in?
One other thing to try as well is to go to Settings/Users and Accounts/Account/Payments and Subscriptions/Game and App Services and then scroll down to The Elder Scrolls Online, then see what is listed there. Thank you!