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Login Error - 301 & Login Timeout...

  • SilverWF
    SilverWF
    ✭✭✭✭✭
    netsike wrote: »
    Is this what you get?
    29kunaa.jpg
    Absolutely the same problem.

    I was able to play until now, but something was happened:
    I was at my crafter in Shadowfen (in the main town) and came to bank, to drop some mats.
    I've try to communicate with banker (by pressing E) and immediately got crash of the game. It was happened before - sometimes without any visible reason, but I was able to login and play again.
    Not today.
    After relaunch of the game I got this error.
    I've repaired the game and try to login again - it wasn't help - I still got 301 error

    WTF?
    • PC EU. Ebonheart Pact. CP 1k+
    • YouTube: All ESO disguises (2014)
    • EU players are humans too! We want our maintenances in the least pop time (at deep night) and not lasted for several hours!
    • Animation canceR - is true PvP cancer! When you can't see which actions your opponent do - you can't react properly on them!
  • etb
    etb
    Welcome aboard
  • pad11
    pad11
    ✭✭✭
    There are also a group of us who got perma-booted when trying to enter Deshaan...so it must be a random issue that pops up after having an in-game issue...
  • SilverWF
    SilverWF
    ✭✭✭✭✭
    I'm just wondering: as I see, this is a really massive problem. So, where is very fast solution of this, where is "green circles", why it's still happening?
    • PC EU. Ebonheart Pact. CP 1k+
    • YouTube: All ESO disguises (2014)
    • EU players are humans too! We want our maintenances in the least pop time (at deep night) and not lasted for several hours!
    • Animation canceR - is true PvP cancer! When you can't see which actions your opponent do - you can't react properly on them!
  • Sihnfahl
    Sihnfahl
    ✭✭✭✭
    SilverWF wrote: »
    I'm just wondering: as I see, this is a really massive problem. So, where is very fast solution of this, where is "green circles", why it's still happening?
    The CS folks have come back and said it's something the devs are looking into.

    Unfortunately, there can be other causes of the inability to connect, so what ends up happening is that the first tier of support has to keep to the script and make sure it's definitively not a client-side issue...
  • SilverWF
    SilverWF
    ✭✭✭✭✭
    I've try to type wrong password and immediately got "Wrong account info" error.
    So, there is NO troubles with connection to servers at my computer, modem or ISP.
    • PC EU. Ebonheart Pact. CP 1k+
    • YouTube: All ESO disguises (2014)
    • EU players are humans too! We want our maintenances in the least pop time (at deep night) and not lasted for several hours!
    • Animation canceR - is true PvP cancer! When you can't see which actions your opponent do - you can't react properly on them!
  • ShadowDarkwalker
    SilverWF wrote: »
    I've try to type wrong password and immediately got "Wrong account info" error.
    So, there is NO troubles with connection to servers at my computer, modem or ISP.

    Yes we know ... this info has been repeated more than a few times.

    The problem is on their end, but they have a sincere problem in admitting to that.
    May the darkness guide you ......
  • etb
    etb
    Even after the completion of update on the site it still doesnt work!
  • xanikk999
    xanikk999
    ✭✭✭
    Still can't play. Keeps saying my account info is incorrect yet I can log in on this site.

    My ticket has still not been responded to.
  • ZharaX
    ZharaX
    ✭✭✭
    I made a poll on General Topics regarding after patch game experiences. Add yourselves too it. There has been alot more unable to play since yesterday than the first day of the poll!

    http://forums.elderscrollsonline.com/discussion/103844/have-you-been-able-to-play-after-patch-1-1-2#latest
    The picture on the wall is chaotic.
    I don't want to look at it, but when I do,
    I cannot speak because of the confusion in my head!
  • GossiTheDog
    GossiTheDog
    ✭✭✭✭✭
    Some people are on day 6 of this problem. Just for info. When you get it, you can't play. You can't even use the account on another computer.

    Zenimax support are messing around trying to get users to troubleshoot - my suggestion for Zenimax is log in as the users and troubleshoot it for them. It's account specific.

    Tomorrow this problem hits one week old. If you have a login issue for one week with monthly subscriptions, that's a major business (and press) issue.
  • SilverWF
    SilverWF
    ✭✭✭✭✭
    I'm pretty sure I'll able to login to the 'clear' account (without 301 error) on my computer even without restart the game...
    • PC EU. Ebonheart Pact. CP 1k+
    • YouTube: All ESO disguises (2014)
    • EU players are humans too! We want our maintenances in the least pop time (at deep night) and not lasted for several hours!
    • Animation canceR - is true PvP cancer! When you can't see which actions your opponent do - you can't react properly on them!
  • windblow
    windblow
    Soul Shriven
    etb wrote: »
    Welcome aboard

    Did you mean: Welcome off-board :|
  • coercer02neb18_ESO
    coercer02neb18_ESO
    ✭✭✭
    Been having this issue since friday evening (so hitting 7 days tomorrow). Im absolutely furious! I said in the other post, I dont want to cancel subscription and say how horrible the game and customer service is etcetc because I enjoy the game, I just want to bloody utilize what I HAVE PAID FOR!

    The extra added play time wont cut it. I dont want it. I really cant care less for the added time, I care more for the time that I've lost. Its just sooo frustrating when you know that the majority can play without any issues, and the issue is not officially addressed (well I dont see anything on the home page apart from some f***ing disabling private messaging on 21st of May)!!!
  • Fuzzylumpkins
    Fuzzylumpkins
    ✭✭✭✭
    windblow wrote: »
    etb wrote: »
    Welcome aboard

    Did you mean: Welcome off-board :|


    Woot welcome offline guys. we are all sitting in forums steaming at the horns, waiting for the first green post to charge :open_mouth:
  • Urmi
    Urmi
    ✭✭
    windblow wrote: »
    etb wrote: »
    Welcome aboard

    Did you mean: Welcome off-board :|


    Woot welcome offline guys. we are all sitting in forums steaming at the horns, waiting for the first green post to charge :open_mouth:

    Yeah and all they will give you is a *Here's a FAQ sorry for your inconvenience*
  • JKwervo
    JKwervo
    ✭✭
    5 hours? 11 hours? 1 day? Seriously? I've been having this issue since f*cking friday. And they STILL haven't taken the server down, or did absolutely ANYTHING to attend to this issue, apart from giving lame FAQ's and trying to transfer the blame from their end to ours, when its all on their end. Absolutely ridiculous!

    Such is the life of a 301 member. It's absolutely pathetic tbh. How they can let this error still affect a lot of their "customers."

    Just horrendous response time and customer follow up.
  • Druzinn
    Druzinn
    Official 301 club member. <Insert rant of choice here>
    Just posting to keep the issue on radar.
  • windblow
    windblow
    Soul Shriven
    After all this humiliation I demand ZOS give us all the option of a title "301 Survivor" for our chars.
  • ShadowDarkwalker
    Druzinn wrote: »
    Official 301 club member. <Insert rant of choice here>
    Just posting to keep the issue on radar.

    Be careful ... they don't like "bumping" around here for some reason. However, speaking of radar, more potential 301'rs are popping up on the screen sir! Huh? .. Oh, no, wait ... its just a flock of birds ...
    May the darkness guide you ......
  • Druzinn
    Druzinn
    Druzinn wrote: »
    Official 301 club member. <Insert rant of choice here>
    Just posting to keep the issue on radar.

    Be careful ... they don't like "bumping" around here for some reason. However, speaking of radar, more potential 301'rs are popping up on the screen sir! Huh? .. Oh, no, wait ... its just a flock of birds ...

    It would be a shame if I angered them and they banned me or something. Then I wouldn't be able to log in and play the game anymore. You know, the game I can't play anyways so I'm wasting my time on the forums talking about in the hopes that keeping a spotlight pointed at it might get some attention. The squeaky wheel gets replaced, but maybe the bike will then be functional for the pawns left on the board. I'm running out of mixed metaphors here...someone else take over.
  • ShadowDarkwalker
    You mean like smashing your head into a wall expecting the wall to break down, and then wondering why your blood and brains are everywhere, but the wall hasnt budged or so much as been cracked?

    We get it man, and they know the spotlight is on this issue. The only thing your doing is harm to yourself stressing over it. Ya, theyre sucking up our money while we sit and wait to play The Elder Scrolls OFFline but there is really not much we havent already done to address the issue. They are working on it, what more do you want? (aside from a fix lol)
    May the darkness guide you ......
  • ArgoCye
    ArgoCye
    ✭✭✭✭
    I can handle the odd in-game bug - in fact, these things are expected when a new title launches. But this is just so ***-poor it is unforgivable. Moreso because there is no official post from Zenimax about this, which would have save me a bunch of time trying to find out what the hell was wrong.

    This log-in issue has been the last straw for me and I do feel a bit sad because TESO is a game with tremendous potential. Sadly. either because Zenimax has been scrimping on resources or because of plain incompetence (or both), this potential won't be realised. Adios TESO.
  • ESO_Maya
    ESO_Maya
    ✭✭✭
    @ZOS_MichelleA same problem, here, endless loading screen right after entering password.
    Edited by ESO_Maya on 29 May 2014 03:25
  • mneuwerthub17_ESO
    mneuwerthub17_ESO
    Soul Shriven
    I just joined the error 301 club. Everything was fine yesterday, today i come home and try to login and error 301.
  • ESO_Maya
    ESO_Maya
    ✭✭✭
    Anyone who is being affected by the login timeout / error 301, right now send an email to: ESO_Help@helpmail.elderscrollsonline.com and request assistance from a member of ZOS management. Because it's a corporate structure, they must honor requests to move your request along to management. I hope all of us affected by this bug can get it fixed quickly.
  • Jmannoodle
    Jmannoodle
    Soul Shriven
    I was in a 12 man group doing the Craglorn 12 man trial. The game crashed as I was zoning in, and now I am unable to log into my account.

    Getting the same 2 error messages
    - Login timeout and Error 301. Unable to connect to server.

    I have restarted my computer, I have rebooted my modem, I have not tried to log in for over 1 hour, yet I am still unable to connect.
  • staxjax
    staxjax
    ✭✭✭
    Happened to me about 3 hours ago...logged in to the game, was on character selection screen, then I quit the client for reasons I don't need to go into. Now I have infinite loop of Login timeout and 301 errors. There are 2 other accounts in my household, and they both can log in just fine. Obviously, this is an account issue. Very irritating.

    Ticket #140528-032888
    Edited by staxjax on 29 May 2014 03:51
  • seaef
    seaef
    ✭✭✭✭✭
    Jmannoodle wrote: »
    I was in a 12 man group doing the Craglorn 12 man trial. The game crashed as I was zoning in, and now I am unable to log into my account.

    Getting the same 2 error messages
    - Login timeout and Error 301. Unable to connect to server.

    I have restarted my computer, I have rebooted my modem, I have not tried to log in for over 1 hour, yet I am still unable to connect.

    One hour? Lucky you. Its been two days for me.

    "The Illuminati are very achievement focused. It's like Xbox - only everything is hardcore."
    - Kirsten Geary
  • seaef
    seaef
    ✭✭✭✭✭
    pad11 wrote: »
    There are also a group of us who got perma-booted when trying to enter Deshaan...so it must be a random issue that pops up after having an in-game issue...

    I don't think it has to do with an in-game issue. I logged out normally in Sentinel, came back later to play and started getting the error.

    "The Illuminati are very achievement focused. It's like Xbox - only everything is hardcore."
    - Kirsten Geary
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