Maintenance for the week of May 18:
· [COMPLETE] NA megaservers for maintenance – May 18, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
· [COMPLETE] EU megaservers for maintenance – May 18, 8:00 UTC (4:00AM EDT) - 13:00 UTC (9:00AM EDT)

The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	No longer able to access Solstice; "Locked Content" messge.	illutian	4	424	Soarora December 2025
1 staff comment	Discussion	Waiting on log-in ticket.	Noxy	3	83	ZOS_CouchTato December 2025
	Discussion	So, linking Steam account is one way route, won't be able to relink to another?	Ermiq	0	114	Ermiq December 2025
1 staff comment	Discussion	Amazon Prime Account Link	Taryn57	3	311	ZOS_Icy December 2025
	Discussion	ESO Store broken?	Wise_Will	0	42	Wise_Will December 2025
	Discussion	Account Suspended	Torment	15	398	Daoin December 2025
1 staff comment	Discussion	Social ban ?	Ellander	1	141	ZOS_CouchTato December 2025
2 staff comments	Discussion	1 2Please need help [Closed]	doctorosen	42	2.5K	ZOS_Hadeostry December 2025
	Discussion	Can't redeem DLC Key	SirDeLis	8	266	Ermiq December 2025
1 staff comment	Discussion	How long does it take for ESO to review a ticket?	chickenbob2	1	74	ZOS_CouchTato November 2025
3 staff comments	Discussion	Ticket goes unanswered for more than 96 hours	Moonspawn	7	474	Moonspawn November 2025
	Discussion	My account was false banned for farming materials	percept	0	103	percept November 2025
	Discussion	Outfitting: Unable to hide costumes hood? Help pls?	Bam_Bam	8	1K	HuHefner November 2025
1 staff comment	Discussion	Fraud or Legitimate	Thalmar	9	679	Thalmar November 2025
1 staff comment	Discussion	I would like my money back	Ttree	4	473	BlackKnight556 November 2025
2 staff comments	Discussion	Forced Name Changes [Closed]	BlackSail_123	11	2.6K	ZOS_Hadeostry November 2025
	Discussion	"Azure Regenerate" Style - Cannot Collect!?	ben_roprim	3	122	o_Primate_o November 2025
2 staff comments	Discussion	One-star support	DoofusMax	5	605	ZOS_Icy October 2025
2 staff comments	Discussion	Account Suspended for a Billing Issue.	greedshield_ESO	7	493	greedshield_ESO October 2025
1 staff comment	Discussion	Can't log into my account?	AuraoftheAzureSea	1	96	ZOS_Icy October 2025
2 staff comments	Discussion	Need help reactivating account	Shapeshift13	4	224	ZOS_CouchTato October 2025
	Discussion	Name swap	Overamera	0	81	Overamera October 2025
1 staff comment	Discussion	So so upset. Treated so badly.	Princess_Kassiopeia	4	746	ZOS_Hadeostry October 2025
2 staff comments	Discussion	My USERID was reported, and the name was changed. I'd like this fixed	Kai_Daerahn	5	443	ZOS_CouchTato October 2025
	Discussion	When I try to pay for eso+ subscription I get an error message.	Sonyaluca	1	116	freespirit September 2025
3 staff comments	Discussion	No response from support	aslan06	7	319	WyredAlice September 2025
3 staff comments	Discussion	key redeem issue	Big_Bombus	8	266	ZOS_Kraken September 2025
1 staff comment	Discussion	Account restricted but no idea why	MJallday	23	1.3K	fizl101 September 2025
	Discussion	Need some help with continuing harassment	a_u_s_t_y	5	263	a_u_s_t_y September 2025
1 staff comment	Discussion	Suspended for unknown reason likely billing issue	Shapeshift13	1	81	ZOS_Phoenix September 2025