Maintenance for the week of October 6:
• [COMPLETE] ESO Store and Account System for maintenance – October 7, 6:00AM EDT (10:00 UTC) - 4:00PM EDT (20:00 UTC)

When I try to pay for eso+ subscription I get an error message.

Sonyaluca
Sonyaluca
✭✭
Hey.

I need help.

So, I'm trying to subscribe to eso+. It ran two days ago, and I am finally able to resub.
I go to my account page, into the subscription management, I select the interval I want, the payment method and am met with:"Error: There was a problem processing your request, please try again!"

I have tried; using different browsers, disabling antivirus etc, clearing my cookies/cache, accessing from phone device/PC. I've tried paying with credit card and with PayPal, I've tried turning the PC off and back on, I've tried logging in to the game then going to subscription and still I get that dang message.

I have money to pay for the subscription, my card is still good for another 1.5 years...

Additionally, I've been trying for 10 hours, on and off. Same result.

I mean... I'm asking you to please take my money. Is my poor-people money not good enough? I do not understand :'(

Please help.


Never mind. For whatever reason, PayPal decided to work. Problem solved.
Edited by Sonyaluca on 30 September 2025 14:39
  • freespirit
    freespirit
    ✭✭✭✭✭
    ✭✭✭
    Have you tried another method of payment?

    I always use Paypal, maybe you could use that and just add the card you want to use?
    When people say to me........
    "You're going to regret that in the morning"
    I sleep until midday cos I'm a problem solver!
Sign In or Register to comment.