Maintenance for the week of November 17:
• PC/Mac: No maintenance – November 17
• ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

General Help

Find assistance for in-game and account issues.

Staff	Icon	Subject	Author	Replies	Views	Most Recent
1 staff comment	Discussion	Can't sign in to ESO website	Gegensmith	4	172	ZOS_Kraken November 2023
1 staff comment	Discussion	You should create a new forum	iPlayOnlyESO	2	162	ZOS_Bill November 2023
1 staff comment	Discussion	Can't accept Master Writs [Closed]	Lady_Lindel	12	1.7K	ZOS_Bill November 2023
1 staff comment	Discussion	Invite to Trade - Trade Failed [Closed]	Firey_Hellhound	4	479	ZOS_Bill November 2023
1 staff comment	Discussion	how to get banned account back [Closed]	JinKariyaPEPE	5	301	ZOS_Bill November 2023
2 staff comments	Discussion	how to keep track of support ticket when suspended? [Closed]	Wilkesy91	8	347	ZOS_Bill November 2023
1 staff comment	Discussion	Event tickets ? [Closed]	Castagere	7	343	ZOS_Bill November 2023
3 staff comments	Discussion	Crown store bugged, help from support lol [Closed]	garyb16_ESO19	13	704	ZOS_Bill November 2023
3 staff comments	Discussion	Undaunted Arms Pack Refund	Jazraena	26	1.5K	Tyrant_Tim October 2023
1 staff comment	Question	Cant see support ticket [Closed]	jschirrmannneb18_ESO	5	375	ZOS_Bill October 2023
1 staff comment	Discussion	Lore Library Nuked [Closed]	mbn89	1	132	ZOS_Bill October 2023
1 staff comment	Discussion	Hacked Account, all gear and banks/guild banks are emptied	GreenDay	1	163	ZOS_Kraken October 2023
3 staff comments	Discussion	Characyers gone! [Closed]	nick59349b14_ESO	12	621	ZOS_Bill October 2023
2 staff comments	Discussion	Can't Log into ESO Store Account?!	Firestrikek	2	195	ZOS_Kraken October 2023
1 staff comment	Discussion	Need a support update on ticket: 231022-011186	Son_Gokuu	1	151	ZOS_Bill October 2023
3 staff comments	Discussion	Why can't I change my ID name / @name in My eso account?	Recent	15	2.2K	Wolfkeks October 2023
2 staff comments	Discussion	Strange email from ESO	Lauranae	8	1.1K	YetAnotherLinuxUser October 2023
8 staff comments	Discussion	Can't log in client, can on website	Pinesy	15	321	ZOS_Bill October 2023
1 staff comment	Discussion	Questions	wilykcat	1	211	ZOS_Bill October 2023
1 staff comment	Discussion	Stuck	rothan117	1	102	ZOS_Lunar October 2023
2 staff comments	Discussion	Complaint about moderation / support	Jazraena	5	341	Jazraena October 2023
2 staff comments	Discussion	Coming back to ESO after 3 years	Chelister	8	514	ZOS_Bill October 2023
3 staff comments	Discussion	Transfer Account	film	9	964	ZOS_Bill October 2023
2 staff comments	Discussion	Support Delay	QuasiAbstract	3	94	ZOS_Bill October 2023
2 staff comments	Discussion	Change Name Not Working	RedFireDisco	7	353	ZOS_Bill October 2023
3 staff comments	Discussion	Can't login, need access code but email is never sent [Closed]	LoganEso	9	821	ZOS_Bill October 2023
1 staff comment	Discussion	Bad Man's Hallows Public Dungeon shows unfinished ? [Closed]	zyclonenuz	6	615	ZOS_Bill October 2023
3 staff comments	Discussion	Accidentally spelled my email wrong reference #231006-004713	rhiandalexsmom_ESO	5	244	ZOS_Bill October 2023
1 staff comment	Discussion	Found an item error	Mystic_wolf479	2	72	ZOS_Bill October 2023
1 staff comment	Discussion	where is the groundskeeper? she's not at the south entrance of hollow city anymore? [Closed]	CoronHR	8	576	ZOS_Bill October 2023