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• [COMPLETE] PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
Hacked Account, all gear and banks/guild banks are emptied
GreenDay
✭✭
Hello! please help!
literally ~8 hours ago, my account was hacked.
My friend from the guild wrote that I stole all the potions from our guild. After I entered the game, I saw that one of the characters was moved in a different order. When I logged into the game itself, I saw that there was 0 gold on my account (before that I had about ~123 ml in the bank). Also, all my weapons and my armor were destroyed, in my main house, things that can be sold for gold have also been removed
I also learned from my friend that someone asked me to buy ambrosia for my account on EU server ( I suspect that the situation is the same on server EU as on server NA )
When logging into the game, the game did not require me to have an access code from my email, I logged into the game without any problems, I checked my email, I did not see any changes
screen:
https://cdn.discordapp.com/attachments/1151202211804758088/1168405975246573620/Screenshot_5.png?ex=6551a5dc&is=653f30dc&hm=357b6da1c9423ec3f2f86e9c3874464d0d82d7000896469672d25e45232a396d&
https://cdn.discordapp.com/attachments/772901297544232991/1168352679051919370/image.png?ex=65517439&is=653eff39&hm=0d97805b67fcade7b0a0ee42e0220abe4fed879cd890e58d78c95ff5642ff913&
@ZOS_Kevin I created a support ticket referencing this issue as well #231029-009351
literally ~8 hours ago, my account was hacked.
My friend from the guild wrote that I stole all the potions from our guild. After I entered the game, I saw that one of the characters was moved in a different order. When I logged into the game itself, I saw that there was 0 gold on my account (before that I had about ~123 ml in the bank). Also, all my weapons and my armor were destroyed, in my main house, things that can be sold for gold have also been removed
I also learned from my friend that someone asked me to buy ambrosia for my account on EU server ( I suspect that the situation is the same on server EU as on server NA )
When logging into the game, the game did not require me to have an access code from my email, I logged into the game without any problems, I checked my email, I did not see any changes
screen:
https://cdn.discordapp.com/attachments/1151202211804758088/1168405975246573620/Screenshot_5.png?ex=6551a5dc&is=653f30dc&hm=357b6da1c9423ec3f2f86e9c3874464d0d82d7000896469672d25e45232a396d&
https://cdn.discordapp.com/attachments/772901297544232991/1168352679051919370/image.png?ex=65517439&is=653eff39&hm=0d97805b67fcade7b0a0ee42e0220abe4fed879cd890e58d78c95ff5642ff913&
@ZOS_Kevin I created a support ticket referencing this issue as well #231029-009351
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