PS4
East Coast (NC)
Wayrest sewers
8/7/15 around 10 pm and yes last night but only for an hour
No because I know you all know about this issue and are working on it but I will make one after doing this.

Good Luck!

ZOS_GinaBruno wrote: »

Hello everyone,

We're aware that many of you are still experiencing issues when attempting to log into the console megaservers. We don't currently have an update, but rest assured that we are still investigating. That said, we'd like to get some information from you that will assist us:

• Which console are you on?
• What is your geographic location?
• What was the last thing you were doing in-game, and where were you in-game?
• When was the first time you got kicked from the game, and have you been able to get in and play since then?
• Have you created a ticket with Customer Support?

We understand this is very frustrating, and appreciate your understanding and patience while we continue to dig into this issue. Moving forward, we'll provide any updates in this thread.

1. PS4
2. Southeast United States
3. I was trying to load into another area from either Grahtwood or Greenshade
4. The first time this has become a serious issue was Friday night/Saturday morning. I have been able to login in occasionally but often get kicked in loading screens
5. Yes, I have created a ticket

Which console are you on? PS4
What is your geographic location? SEATTLE WA but play on EU Server
What was the last thing you were doing in-game, and where we ere you in-game? Using wayshrine to Shadowfen from Windhelm.
When was the first time you got kicked from the game, and have you been able to get in and play since then? Saturday afternoon. Yes been playing fine until just now when it booted me off. I did get aN Error message wwhen clicking on the wayshrine this time.
Have you created a ticket with Customer Support? Nope, not really useful is it?

ZOS_GinaBruno wrote: »

Hello everyone,

We're aware that many of you are still experiencing issues when attempting to log into the console megaservers. We don't currently have an update, but rest assured that we are still investigating. That said, we'd like to get some information from you that will assist us:

• Which console are you on?
• What is your geographic location?
• What was the last thing you were doing in-game, and where were you in-game?
• When was the first time you got kicked from the game, and have you been able to get in and play since then?
• Have you created a ticket with Customer Support?

We understand this is very frustrating, and appreciate your understanding and patience while we continue to dig into this issue. Moving forward, we'll provide any updates in this thread.

i have already answered this once with all these details, but it goes again
1)what console am I on?
Xbox one
2) what is my geographic locations?
Des Moines, Iowa adding that my internet provider is Century Link
3) what is the last thing I was doing in game?
I had just logged on from going to a birthday party for my nephew time is 6:30pm cst. I had been playing this morning from 11:30am-12:45pm cst only issue was again trying to load into dungeons or travel somewhere with a loading screen
4) when was the first time I got kicked and have I been able to play since then?
it started Friday night approx. 3-4pm cst. can I play? well I can loging and run around stonefalls and harvest crating items and craft but not being able to do quests as most require going into a dungeon or another instance which requires a loading screen that I get kicked from game doing, no I not consider me being able to log in and run around one zone being able to play the game although technically I am but I can play an offline single player game for that experience. most recent disconnect I was just standing in davons watch reading forums stuff getting ready to post and I got kicked so it has gotten worse as it took me 4 tries to even login to character select and up to know I have always been able to get right back into game I just couldn't travel anywhere
5) have I created a ticket with customer support?
yes I created one Friday night when this started and was just replied to today
just to add my biggest issue with this is the complete lack of info coming from you to us as players I spent all of Friday night and most of Saturday morning trying to find something other then others players posting about the issue and found extremely minimal response to it even to now. I get that issues as such are complicated and can take time but to not see a response for well over 15 hours and the issue is still going strong at closing in on 48 hours with what cant even be called sprinkles of response to the players to let us know something is being looked into is just mind-blowing to me.

Submitted a ticket -150809-007055

1. Xbox one
2. Cleveland Ohio
3. Porting to group member from one area of grahtwood to another area of grahtwood
4. Friday evening. Been off and on since. Very high % of connection failures.
5. No
It will often fail before getting to the character screen. After that, it will fail logging into my character. And it will kick me when porting as well.
No issues connecting to EU server. All issues are in the NA server.
I've tried rebooting the xbox. Doesn't seem to make a difference.

1. PS4
2. DC Metro Area
3. Accepted a Guild Invite in Shadowfens
4. Friday evening 9pm EST
5. NA Server
6. Yes 3 tickets 3 Calls to customer support

CSC lacks the help you say in the forums I will get on the phone I was quickly rushed off the phone on my last 2 phone calls. Told its not any issue I can think of and that i need to follow the forums only.
Thomas however did spend 7 min trying to help me. Kudos to him all others are lame monkeys.
I was able to log in after Thomas aided me however, then the booting when trying to leave an area started. No teleport, no wayshrine, no pass go. Couldn't even collect my turn in for the dailies.

Just want to clarify with the moderators, this is not a login issue as suggested. This is a loading issue which coincides with loading at the login screen.

XB1
Georgia
Wayshrine from Craglorn to Rawlkha. I've been able to get in sometimes but, kicked when traveling.
2 tickets with customer support and no response beside the automated ones.

Keep those reports coming, almost. 250+ reports. Perhaps more will take their attention from the PTS to help investigate.

I mean yea we're not the PEECEE MUSTAR RACE but us console peasants are customers too ya know.

may we please have an update! Just some communication

tell us what you know or what you don't know.

we would all love a server reset i think. we can all deal with 45 minutes of downtime if it means we all get to play again.

can you tell us why its taking so long to get resolved. I'm a paying eSO member who hasn't been able to properly play since friday evening.

This is forcing me to go back over to Destiny. Come on ZoS fix this. Destiny is a *** game in comparison but if it doesn't it doesn't work.

XB One
New York NY
Glenumbra multiple times at way shrine, Elden Root mutliple times near the undaunted tent, Reapers March entering the underground

This has been going on all night. I cannot wait to see what happens with the guild traders, please extend the bidding because you are gonna have lots of ticket people.

no tickets

ZOS_GinaBruno wrote: »

Thanks for the info so far, everyone. We've been collecting everything in this thread, and are continuing to investigate. We'll let you know when we have an update for you.

Well keep collecting and troubleshooting, don't let them go home until the problem is fixed. In the mean time any way to knock on tech supports door and have them move my character from Stormhaven to Craglorn so I can at least turn in my daily crafting writs?