400 gem mount just need 800 endeavors?

AnduinTryggva · December 12

12 hr outage minimum it seems

downloading dragon age now^^

Necrotech_Master · December 12

Delimber wrote: »

coop500 wrote: »

davidtk wrote: »

ApoAlaia wrote: »

I mean, the contents of those crates... let's say they are an acquired taste.

Shifting them heavily discounted sounds about right?

TBH I would like to see some discounts on old items from old crates

Anyway, I'd like to know a few things. Did someone actually buy it for 800 endeavors and did they really only pay 800 endeavors or is that just a typo? If it was really only for 800, will the remaining 7200 endeavors be deducted or will they refund the 800 and take the item?

I bought the skin and a senche without thinking... I haven't really been using my seals much and got excited to see a crown crate return that I wasn't originally around for.
So far it only cost the 800, but now I'm worried how they plan to resolve this...

I wouldn't worry about it. Several years ago they had a chair for free in the crown store by accident and didn't claw back the cost of that chair. I think it sells for 1000ish crowns now.

the chair was free on the luxury vendor, not the crown store, so at best it just helped people avoid spending some gold lol

i still have ~1000 of those chairs lol

KiltMaster · December 12

AnduinTryggva wrote: »

12 hr outage minimum it seems

downloading dragon age now^^

where'd you find that info?

AnduinTryggva · December 12

KiltMaster wrote: »

AnduinTryggva wrote: »

12 hr outage minimum it seems

downloading dragon age now^^

where'd you find that info?

https://forums.elderscrollsonline.com/en/discussion/670288/eso-na-eu-megaservers-offline-dec-12#latest

KiltMaster · December 12

AnduinTryggva wrote: »

KiltMaster wrote: »

AnduinTryggva wrote: »

12 hr outage minimum it seems

downloading dragon age now^^

where'd you find that info?

https://forums.elderscrollsonline.com/en/discussion/670288/eso-na-eu-megaservers-offline-dec-12#latest

thank you

Jaraal · December 12

Suna_Ye_Sunnabe wrote: »

This is probably what crashed the servers just now....

Anyone else expecting a rollback to before the 800 seal mount hit the shelves?

Delimber · December 12

Necrotech_Master wrote: »

Delimber wrote: »

coop500 wrote: »

davidtk wrote: »

ApoAlaia wrote: »

I mean, the contents of those crates... let's say they are an acquired taste.

Shifting them heavily discounted sounds about right?

TBH I would like to see some discounts on old items from old crates

Anyway, I'd like to know a few things. Did someone actually buy it for 800 endeavors and did they really only pay 800 endeavors or is that just a typo? If it was really only for 800, will the remaining 7200 endeavors be deducted or will they refund the 800 and take the item?

I bought the skin and a senche without thinking... I haven't really been using my seals much and got excited to see a crown crate return that I wasn't originally around for.
So far it only cost the 800, but now I'm worried how they plan to resolve this...

I wouldn't worry about it. Several years ago they had a chair for free in the crown store by accident and didn't claw back the cost of that chair. I think it sells for 1000ish crowns now.

the chair was free on the luxury vendor, not the crown store, so at best it just helped people avoid spending some gold lol

i still have ~1000 of those chairs lol

Thanks,

I just remember the chair was free...I keep forgetting about the luxury vendor.

Cheers.

Sidewaves89 · December 12

Datacenter power failure suspiciously coincided with the shutdown of Crown store due to incorrect prices in the Seals of Endeavor section.

ApoAlaia · December 12

Sidewaves89 wrote: »

Datacenter power failure suspiciously coincided with the shutdown of Crown store due to incorrect prices in the Seals of Endeavor section.

Gotta admit the timing of two unprecedented things (wrong seals of endeavour pricing and whatever is going on with the servers, because PC/EU is still up, I just logged out because there is only a handful of people left and I'm hungry anyway) happening in such short order is uncanny.

ZOS_JessicaFolsom · December 12

Hey all, we understand with the timing being what it was, why some are speculating that the Crown Store issue and datacenter power failure are connected. They are not, despite the unfortunate timing. When we have a Crown Store issue, at most we lock the Crown Store and push a hotfix. Crown Store fixes, especially those related to pricing, do not usually require downtime.

We also want to clarify that anyone who bought the mount at the incorrect cheaper price will get to keep it. We aren't taking it away or actioning anyone. This was a mistake on our end, and all we're doing is fixing the pricing to what we intended. You should see that pricing reflected when we're past this datacenter power failure and servers are back online.

Kyip · December 12

Good on you for letting them keep it.

ApoAlaia · December 12

ZOS_JessicaFolsom wrote: »

Hey all, we understand with the timing being what it was, why some are speculating that the Crown Store issue and datacenter power failure are connected. They are not, despite the unfortunate timing. When we have a Crown Store issue, at most we lock the Crown Store and push a hotfix. Crown Store fixes, especially those related to pricing, do not usually require downtime.

We also want to clarify that anyone who bought the mount at the incorrect cheaper price will get to keep it. We aren't taking it away or actioning anyone. This was a mistake on our end, and all we're doing is fixing the pricing to what we intended. You'll see that pricing reflected when we're past this datacenter power failure and servers are back online.

That is really decent of you

Also, thank you for the update. I just can't help it, my human brain wants to find patterns.

ZOS_JessicaFolsom · December 12

ApoAlaia wrote: »

That is really decent of you

Also, thank you for the update. I just can't help it, my human brain wants to find patterns.

Oh, same. I totally get it. Please know, though, everyone that this was a case of really unfortunate timing.

dkblight · December 12

Once again something happens, or an event drops, that the "People at Work" can't enjoy. At least give us a Guar Pet!

HansK · December 12

ZOS_JessicaFolsom wrote: »

ApoAlaia wrote: »

That is really decent of you

Also, thank you for the update. I just can't help it, my human brain wants to find patterns.

Oh, same. I totally get it. Please know, though, everyone that this was a case of really unfortunate timing.

Looking forward to the stream tomorrow, guess this will be a little topic to start with. Best of luck to the techs with the reboot.

Freezbeez · December 12

ZOS_JessicaFolsom wrote: »

We also want to clarify that anyone who bought the mount at the incorrect cheaper price will get to keep it. We aren't taking it away or actioning anyone. This was a mistake on our end, and all we're doing is fixing the pricing to what we intended. You should see that pricing reflected when we're past this datacenter power failure and servers are back online.

Thank you for this decision. In my country I do not have access to the crown boxes, so no access to what they contain. It is with joy that I took advantage of this offer that I thought was in line with the 10 years. Once again thank you for your wise decision not to cancel our purchase, I appreciate it.

Sidewaves89 · December 12

ZOS_JessicaFolsom wrote: »

We also want to clarify that anyone who bought the mount at the incorrect cheaper price will get to keep it. We aren't taking it away or actioning anyone. This was a mistake on our end, and all we're doing is fixing the pricing to what we intended. You should see that pricing reflected when we're past this datacenter power failure and servers are back online.

Remembering the bans in the past for exploiting in similar situations, it is very pleasant and unexpected to see changes in the company’s policy on this matter. Thank you.

ApoAlaia · December 12

HansK wrote: »

ZOS_JessicaFolsom wrote: »

ApoAlaia wrote: »

That is really decent of you

Also, thank you for the update. I just can't help it, my human brain wants to find patterns.

Oh, same. I totally get it. Please know, though, everyone that this was a case of really unfortunate timing.

Looking forward to the stream tomorrow, guess this will be a little topic to start with. Best of luck to the techs with the reboot.

Same! Might do a cookalong this year, well, kinda, not sure if we'll end up cooking the same dish so... maybe a cookatthesametime instead

sirmaxelotb16_ESO · December 12

How about you bring back the cheap mounts as a limited time deal, to cheer up people after the outage? If I would have been around to play when the wrong prices were up, I wouldn't have bought any, because to me, this would have looked like an obvious mistake.

I already own the horse with the fishes swimming around it, since last year. And it looks so cool, we definitely need more of those running around!

Edit: Never mind, It was only the apex ones. My bad.

Leighlaa · December 12

Thank you for not penalizing those of us who took advantage of this! I didn't know *why* it was the way it was, I was just tickled to get the bear and the guar. I hope the fires or whatever go out soon

GO TEAM GO!

dkblight · December 12

Sidewaves89 wrote: »

ZOS_JessicaFolsom wrote: »

We also want to clarify that anyone who bought the mount at the incorrect cheaper price will get to keep it. We aren't taking it away or actioning anyone. This was a mistake on our end, and all we're doing is fixing the pricing to what we intended. You should see that pricing reflected when we're past this datacenter power failure and servers are back online.

Remembering the bans in the past for exploiting in similar situations, it is very pleasant and unexpected to see changes in the company’s policy on this matter. Thank you.

I told a guild member not to tell people in discord for this very reason. Getting banned for an error on the staffs fault, would leave a bad taste in my mouth and I don't want that for anyone. Still...mistakes that get accepted or special events that only seem to drop during the work day is crap luck to those who are not home most the day due to school or work.

Been playing for 8 years now, I avoid these things as the past was so many Ban Hammers, not that I'm home anyway.

Fischblut · December 12

So, people who decided to not take advantage of this obvious mistake are expected to buy these Apex items at full price - as reward for being honest

But people who took advantage of the mistake are rewarded

Sorry, I don't believe that someone looked at 800 seals in Apex category and thought "That is totally intended and safe to buy!"

edit: I just wish that - if someone can keep an item which was bought at 800 seals - all players need to get a chance to unlock the same item at 800 seals as well.

vulonsil · December 13

IMO, it's good that the devs do not block people for taking advantage of a bug in the system, as especially newer players may not realize it to be such (although a rare mount being only 800 endeavours with no mention of sale or gift offer should make it obvious that it's not intended).

However, because older players would expect there to be bans or consequences for taking advantage of such an obvious bug (this is against tos too), I do feel that it is kind of sketchy to raise it to full price right after. It would be better to keep the low price for a few days, as a holiday gift and an apology for the downtime, so more people would have the chance to get a rare mount - maybe limit it to one for the price, others after that being normal price, if it affected more than one? There are lots of people who can't buy crates and can only get things with endeavours, so it would be fair for them all to be able to get a fancy mount. IMO, it creates inequality among players, if people taking advantage of a bug have the chance to get a rare mount while other people who also can't buy crates don't have that chance.

Personally, I don't need it - I have many radiants, including one or two of the ones in the crates I assume were affected, but I have multiple friends who can't use money for cosmetics and would likely be happy to be able to get the cheaper mount, so I do feel that it would be unfair to them to not be able to get it, especially because they are older players who would assume it to be an obvious bug and likely to result in bans if abused, so they likely would not dare to take advantage of a situation like that, especially as some of them were banned unreasonably just for logging in to NA side during the previous PTS issues.

Devs are already gifting items people have bought for real money free at the moment, with no compensation for people who already paid for it - IMO that sort of thing is only fair if it benefits all players and not just a few who happened to be online at the right time to take advantage of it. Gaining endeavours requires actually playing the game, so having older crown store or crate items up for cheaper endeavours would actually be a good way to thank players who can't buy crowns for their support in playing the game. For instance, put the old ugly crown store costumes up for sale for 10-30 endeavours a few at a time instead of adding them as trash items in crates.

It would also be nice if there was something people who have bought items before would get when they are offered for free - most of them are not useful items, but it's the gesture that matters, and when it's the Nth time when people are excited about something shiny and you realize that it's something you already bought before and again "miss out" on the present because you supported the game by buying it, it is very disheartening. Even 100 crowns or 5 gems would work as a gesture for 1000+ crown items. Or just make the gifts new items everyone can enjoy. It's really killing my interest in buying things to know that it is likely just a waste of money because they will be free later, with nothing given to the players who bought them previously. It's only a gift of appreciation if it affects everyone.

Toanis · December 13

Fischblut wrote: »

So, people who decided to not take advantage of this obvious mistake are expected to buy these Apex items at full price - as reward for being honest

I'm just glad that there will be no rollback, as I've done some extensive decoration work while the crown store was already down. While I wouldn't mind an endeavours discount, handing out obnoxious flashbang mounts to everyone and their grandma is not the way.

Renato90085 · December 13

Asdara wrote: »

Renato90085 wrote: »

what going on

[snip]

i know my khajiit is fat ,but no

[edited to remove quote]

ElderOfTamriel · December 13

Suna_Ye_Sunnabe wrote: »

This is probably what crashed the servers just now....

referring on another response from you where the tread got locked tho. There is eso+ free trial now? :O or is it different for xbox and pc?

Freezbeez · December 13

Asdara wrote: »

[snip]

Humour FR
The screen is too small, I can't see if there are trade errors in the text, and you?

[edited to remove quote]

Renato90085 · December 13

Freezbeez wrote: »

Asdara wrote: »

[snip]

Humour FR
The screen is too small, I can't see if there are trade errors in the text, and you?

nope, I have no interest in buying them, too ugly for me
i only buy 1 time apex mount for endeavors (shadow rider Senche)
other endeavors all buy marking and emote(sworddance/esraj)
so it why i only have 5 endeavors in screen

[edited to remove quote]

ElderOfTamriel · December 13

Renato90085 wrote: »

Freezbeez wrote: »

Asdara wrote: »

[snip]

Humour FR
The screen is too small, I can't see if there are trade errors in the text, and you?

nope, I have no interest in buying them, too ugly for me
i only buy 1 time apex mount for endeavors (shadow rider Senche)
other endeavors all buy marking and emote(sworddance/esraj)
so it why i only have 5 endeavors in screen

Aaah, its the best! =D Shadow rider senche is sooo cool, i bought it too for seals. Also the Galvanian Storm horse is sooo beatutiful. Scallecaller crates has by far the best radiants

[edited to remove quote]

AnduinTryggva · December 13

ZOS_JessicaFolsom wrote: »

Hey all, we understand with the timing being what it was, why some are speculating that the Crown Store issue and datacenter power failure are connected. They are not, despite the unfortunate timing. When we have a Crown Store issue, at most we lock the Crown Store and push a hotfix. Crown Store fixes, especially those related to pricing, do not usually require downtime.

We also want to clarify that anyone who bought the mount at the incorrect cheaper price will get to keep it. We aren't taking it away or actioning anyone. This was a mistake on our end, and all we're doing is fixing the pricing to what we intended. You should see that pricing reflected when we're past this datacenter power failure and servers are back online.

That is really awesome! Specifically the "not auctioning" part