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https://forums.elderscrollsonline.com/en/discussion/668861

"You've Got Mail" - Notification Sound Bug

  • SilverBride
    SilverBride
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    This has started happening much more frequently.
    PCNA
  • Red_Feather
    Red_Feather
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    JoDiMageio wrote: »
    Glad to see it's not just me then.
    I'll post it in the bugs forum, and again, if anyone knows which forum manager to tag, let me know, please :)

    Edit: There's already a post started, so I linked this topic to it. Hopefully they will fix it soon, because with the event coming up, things are going to get noisy. :|

    Edit 2: Why is it that we cannot ever get a patch that goes smoothly? I know nothing of programming, it's a serious question. How can something that was not a problem all of a sudden become one? Or return? Is it a conflict in the coding? Because I assume it cannot just magically write itself in. Also, these patches are tested on PTS, right? How do these errors not get caught there?

    I gotta be honest, this is a very tolerable audio bug. For a while a few years back, every time I entered a delve, the audio clip of Kailstig the Axe chanting "Undaunted! Undaunted!" would repeat, and it was such a fun bug, and I miss that bug so much!! This one is a boring audio bug compared to that one :p

    Now you reminding me of the infinite dragon roar in elsweyr. Nightmares.
  • Red_Feather
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    Hey do you guys have leaderboard notifications turned off. I do and I wonder if it's a toggle mishap with that.
  • SilverBride
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    Hey do you guys have leaderboard notifications turned off. I do and I wonder if it's a toggle mishap with that.

    Mine is off.
    PCNA
  • JoDiMageio
    JoDiMageio
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    Hey do you guys have leaderboard notifications turned off. I do and I wonder if it's a toggle mishap with that.

    Yep. Notifications off, as mentioned previously.
  • Gythral
    Gythral
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    All "Ego Trips" are off, where possible!
    “Be as a tower, that, firmly set,
    Shakes not its top for any blast that blows!”
    Dante Alighieri, The Divine Comedy
  • ADarklore
    ADarklore
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    JoDiMageio wrote: »
    I believe it's a bug with the Leaderboard Announcements social setting. It's making the notification sound even when you have it disabled whenever a member of one of your guilds completes a trial/arena.

    Oh Gods help me...
    I haven't had that on in years, but that makes absolute sense based on my observations. It's later now, and it's been quiet.

    Yeah... the sound frequency seemed to lessen as the night went on, so definitely seems like it could be related to leaderboard. It's annoying as all hell, and I'm sure especially to people who have some OCD like me.
    CP: 1965 ** ESO+ Gold Road ** ~~ Stamina Arcanist ~~ Magicka Warden ~~ Magicka Templar ~~ ***** Strictly a solo PvE quester *****
  • JoDiMageio
    JoDiMageio
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    @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_Kevin
    @SomeonePleaseHelp

    This is getting ridiculous!!

    This bug was originally reported here(August 24th):
    https://forums.elderscrollsonline.com/en/discussion/584516/sound-for-group-invite-randomly-appears

    Then here (August 25th):
    https://forums.elderscrollsonline.com/en/discussion/584626/youve-got-mail

    And now here, here and here:
    https://forums.elderscrollsonline.com/en/discussion/584858/random-notification-sound
    https://forums.elderscrollsonline.com/en/discussion/584839/notification-sound-spam-but-no-notice
    https://forums.elderscrollsonline.com/en/discussion/584853/random-notification-sound

    Five different forums posts about the same bug, and yet no acknowledgement that it's been seen, and no statement about if and when a fix will be occurring. Could someone on your end please pass this info along? And let us know what's happening?

    Thank you.
    Edited by JoDiMageio on August 28, 2021 12:36PM
  • JoDiMageio
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    Just logged into game and.... Still happening. Like, every five minutes.

    Make it stop. Please. :(
  • whitecrow
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    I was getting it a lot more frequently last night too. I'm pretty sure I do have leaderboard notifications turned off, because I remember it annoying me at some time in the past.
  • Michae
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    Same for me on PC/EU.
    "I bear the cruel weight of certainty. Total, absolute, relentless certainty. People rarely comprehend the luxury of doubt... the freedom that comes with indecision. I envy you."
    Sotha Sil

    @Michae PC/EU
  • Artemiisia
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    this is deft getting seriously annoying as hell, especially at primetime, its just non-stop

    bing, bing, bing binngggggggggggggggggggggggggggggggg, bing bing bing !!!!

    getting nuts
  • Jaimeh
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    giphy.gif?cid=790b7611680b2c019e53296c3d8bbfad14bdad896dfa0f69&rid=giphy.gif&ct=g
  • Wolf_Eye
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    I can't get in the game right now, but I think there is an audio option where you can turn down UI audio specifically. Does that make the sound go away?

    It also will make all other UI sounds go away, but at least it might be a temporary fix for now. And it shouldn't affect combat sound effects or environmental sounds or voice sounds.
  • Ashryn
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    I get it often and I am not in any guild or have add-ons.
  • JoDiMageio
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    Ashryn wrote: »
    I get it often and I am not in any guild or have add-ons.

    Do you have friends? Are your notifications turned on?

    The theory that most of us have come up with is that's it's the notifications, but if you have no reason to get any, then I have no clue what it might be...
  • DoomGrunt624
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    Same problem here. Got randomly this sound notification for several times and it's really annoying. I have to cut off my sound level ingame.
  • Kusto
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    Same here PC/NA. Random, annoying [snip]
    [edited for profanity bypass]
    Edited by ZOS_Icy on August 29, 2021 11:55AM
  • FreeMaN_A
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    JoDiMageio wrote: »
    Edit 2: Why is it that we cannot ever get a patch that goes smoothly? I know nothing of programming, it's a serious question. How can something that was not a problem all of a sudden become one? Or return? Is it a conflict in the coding? Because I assume it cannot just magically write itself in. Also, these patches are tested on PTS, right? How do these errors not get caught there?

    They have very strict schedule - 4 updates in a year. [snip]
    [edited for bashing]
    Edited by ZOS_Icy on August 29, 2021 12:22PM
  • oterWitz
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    Wolf_Eye wrote: »
    I can't get in the game right now, but I think there is an audio option where you can turn down UI audio specifically. Does that make the sound go away?

    It also will make all other UI sounds go away, but at least it might be a temporary fix for now. And it shouldn't affect combat sound effects or environmental sounds or voice sounds.

    I read this earlier and just remembered to try it. Haven't heard the sound in maybe an hour of gameplay, but it's also super off hours in NA. I'll update again around primetime tomorrow, but I suggest you all try it as well!
    PC NA
  • MajThorax
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    Fix it pliz I am going crazy with these sounds!
  • ZOS_Chiroptera
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    Hey folks, thanks for these reports. Just wanted to let you know that we are aware and working to address this issue.
    The Elder Scrolls Online - ZeniMax Online Studios
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    Staff Post
  • JoDiMageio
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    Hey folks, thanks for these reports. Just wanted to let you know that we are aware and working to address this issue.

    Thanks for letting us know.
  • gamergirldk
    gamergirldk
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    I get that evey 5-7min pc eu
    Edited by gamergirldk on August 29, 2021 3:36PM
  • Jaimeh
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    Hey folks, thanks for these reports. Just wanted to let you know that we are aware and working to address this issue.

    Praise the divines, thank you!
  • SilverBride
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    It's actually more of a clunk sound rather than the usual mail notification.
    PCNA
  • JoDiMageio
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    It's actually more of a clunk sound rather than the usual mail notification.

    I can only speak for myself, but to me it sounds like the exact sound that occurs for notifications (leaderboard), mail, invites to group, etc.

    It's driving me crazy since every time it happens I'm trying to figure out what it is (I mean, after five days, not so much, but at first yes).
  • Serenez
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    JoDiMageio wrote: »
    It's actually more of a clunk sound rather than the usual mail notification.

    I can only speak for myself, but to me it sounds like the exact sound that occurs for notifications (leaderboard), mail, invites to group, etc.

    It's driving me crazy since every time it happens I'm trying to figure out what it is (I mean, after five days, not so much, but at first yes).

    Yes I am experiencing the same sound as the mail/motd/leaderboards etc notifications as well. This was first reported back July 24 as indicated in the link below. At the time I was only experiencing this on Xbox and not on PC. Here is my response from the link below:
    I play on both Xbox and PC.

    No issues on PC, however Saturday on Xbox I was experiencing this issue. Kept hearing the mail notification sound each time I changed zones. On console there are no add ons so this was not the issue and no MOTD updates.

    I was also experiencing major sound distortion with the dragons on Xbox. Crashed a couple times with lag, in addition to being added to voice zone chat automatically each time I launched the game.

    None of this happened on PC .. only Xbox.

    https://forums.elderscrollsonline.com/en/discussion/comment/7351076#Comment_7351076

    As I have recommended in addition to other forum users, a master bug list with statuses would be more efficient for both the Devs and the forum users. On it they can see when a bug was first reported and a status beside whether it is requiring more information to duplicate and test the issue, if it has been acknowledged and lastly if it has been resolved, or currently being worked on etc. Possibly having an ability for forum users to respond with 'I have the same issue, I have a similar issue (where further details would be required) etc. On another gaming company's forum they have an option to just click a button to indicate having the same issue as posted, a button similar to the 'agree, insightful options' we have here for responding to posts.

    Having a visual master list, would help alleviate multiple posts on the same topic. multiple ZOS pings asking if they have seen the bug, help give forum users peace of mind that the issue is known and addressed, as well as compiling in one central area the total number of people having the same issues to assess how widespread the issue is. Yes we have the in game reporting function, however that doesn't let people know the status of a bug or that others have submitted it already.

  • SilverBride
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    JoDiMageio wrote: »
    It's actually more of a clunk sound rather than the usual mail notification.

    I can only speak for myself, but to me it sounds like the exact sound that occurs for notifications (leaderboard), mail, invites to group, etc.

    It's very similar and I thought it was mail the first couple of times I heard it. But the more I hear it the more I am able to recognize that it's not mail because it's a bit more clunky.
    PCNA
  • tohopka_eso
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    Same, I'm on PC NA and first time I heard I just logged in. didn't pay attention but after I was playing for awhile it started happening at random times.
    As I mentioned, dont have friends and not in a guild.
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