Are there issues with the desktop site with the forums?

Vanzen · June 2021

Alucardo wrote: »

Vanzen wrote: »

Had the same problem.

right click/Inspect/ top right/ Network/Check "disable cache"

Thanks " google is your friend"

I wouldn't really recommend disabling cache. Caches serve a purpose by speeding up your experience so it doesn't need to reload everything whenever you visit a site

Well ...

What's the point in speeding up the reloading of a site you cant acces in the first place ?

Alucardo · June 2021

Vanzen wrote: »

Alucardo wrote: »

Vanzen wrote: »

Had the same problem.

right click/Inspect/ top right/ Network/Check "disable cache"

Thanks " google is your friend"

I wouldn't really recommend disabling cache. Caches serve a purpose by speeding up your experience so it doesn't need to reload everything whenever you visit a site

Well ...

What's the point in speeding up the reloading of a site you cant acces in the first place ?

I fixed it without disabling my cache.

anitajoneb17_ESO · June 2021

For what it's worth, I'm using Vivaldi (another Chromium-based browser) and I have no issues with the forums.

Marillea · June 2021

For me it works on pc, but they do not load on my phone while using Chrome.

Sarannah · June 2021

Forums not working for me either, on windows 10 firefox. It just shows an empty background. After lots of searching, the thread on reddit allowed me to find a way back here, by disabling javascript. This is however only a temporary solution, as the main ESO website does not even work without javascript.

Please fix this ASAP, as it has been like this for two whole days. Thank you.

PS: Enabling javascript again now, so I won't be back to watch this thread till it is fixed.

ZOS_Kevin · June 2021

Thanks for the feedback @Alucardo. We will take this feedback into account during further investigation around this issue.

ApoAlaia · June 2021

I followed the instructions provided by @Vanzen on this thread:

https://forums.elderscrollsonline.com/en/discussion/579590/forums-are-broken#latest

And now I can load the forums on Chrome (desktop).

Please note the caveat mentioned by @Alucardo further down on the same thread.

ZOS_Kevin · June 2021

Hi All, we are aware of the current issue impacting some forum users from accessing forum content and only seeing the forum background. We are investigating to find a solution. If you have any further feedback that could help, please feel free to submit that feedback in this thread. Thank you.

DTStormfox · June 2021

ApoAlaia wrote: »

I followed the instructions provided by @Vanzen on this thread:

https://forums.elderscrollsonline.com/en/discussion/579590/forums-are-broken#latest

And now I can load the forums on Chrome (desktop).

Please note the caveat mentioned by @Alucardo further down on the same thread.

This also solved the problem for me. Since you require access to the Forums to view this patch work fix, I provided a step-by-step guide on my own blog: https://lmclan.weebly.com/home/eso-forums-will-not-load-solved

Ragged_Claw · June 2021

Disabling the Cache hasn't worked for my PC with Firefox. CBA to download another browser atm.

Alucardo · June 2021

Ragged_Claw wrote: »

Disabling the Cache hasn't worked for my PC with Firefox. CBA to download another browser atm.

You could try the guide above but instead of the Chrome extension, use the firefox one - https://addons.mozilla.org/en-GB/firefox/addon/stylish/

jmgrant44ub17_ESO · June 2021

Can't see any thing on Chrome or Edge.

Wavek · June 2021

I have two computers on the same network at home and one has the issue and the other doesnt, but using Edge(Chromium).
Clearing history and flushing dns didnt help. It appears to be a 'style' code issue that, for whatever reason, isnt being applied to every computer that accesses the site.

Sandrosw · June 2021

Hi,
I tried to capture the issue on an image:

There is a div with the content called Container, and one of css styles applied to it (style-compat.css) has set visibility: hidden to the body.
My workaround around this issue - since I have this problem too, yet you can see that I am posting:
In Firefox using the dev tools (Ctrl-Shift-I) it is possible to find the style as I have on the picture, scroll down the styles, find the one I highlighted and untick the checkbox next to the visibility: hidden (it will appear when you hover with mouse cursor over it). That will disable the style and you will see the content of the page. However if you reload the page, the style will reload too and you have to repeat this process, which gets annoying just about when I am finished reading the devtracker.

coletas · June 2021

Why just dont retire this:

/*!* @copyright 2009-2019 Vanilla Forums Inc.
* @license GPL-2.0-only*/
body {
visibility:hidden
}

from

https://forums.elderscrollsonline.com/applications/dashboard/design/style-compat.css?v=60d9fdb6

???

Lokryn · July 2021

Disabling javascript allows me to view the forums so something bugged there.

Alucardo · July 2021

Sandrosw wrote: »

Hi,
I tried to capture the issue on an image:

There is a div with the content called Container, and one of css styles applied to it (style-compat.css) has set visibility: hidden to the body.
My workaround around this issue - since I have this problem too, yet you can see that I am posting:
In Firefox using the dev tools (Ctrl-Shift-I) it is possible to find the style as I have on the picture, scroll down the styles, find the one I highlighted and untick the checkbox next to the visibility: hidden (it will appear when you hover with mouse cursor over it). That will disable the style and you will see the content of the page. However if you reload the page, the style will reload too and you have to repeat this process, which gets annoying just about when I am finished reading the devtracker.

Yes, I pointed that out a while ago. If you read up a few comments, someone was nice enough to write a guide based on my solution to make the change permanent through page reloads. It uses a Chrome extension called "Stylish", but the same extension actually exists for Firefox too, so should work the same.

IHecate · July 2021

My brother having this problem in his iPad. Disabling Java solves it but then stuffs up other web sites. Basically he's having to switch Java on and off between looking at the forums and then going to other sites.

Ingenon · July 2021

DTStormfox wrote: »

This also solved the problem for me. Since you require access to the Forums to view this patch work fix, I provided a step-by-step guide on my own blog: https://lmclan.weebly.com/home/eso-forums-will-not-load-solved

Thanks for the step by step guide! I am now able to access the forums at home using the Stylish add-on with the Chrome browser on my computer.

I also verified that disabling Javascript will make other browsers work, but as noted above that breaks other sites.

Blacknight841 · July 2021

Mobile version on safari (iPhone 12 iOS 14.6 and iOS 15) does not work.
Mac version of safari works fine (Big Sur 11.4) desktop version.

Old_Foggy · July 2021

DTStormfox wrote: »

ApoAlaia wrote: »

I followed the instructions provided by @Vanzen on this thread:

https://forums.elderscrollsonline.com/en/discussion/579590/forums-are-broken#latest

And now I can load the forums on Chrome (desktop).

Please note the caveat mentioned by @Alucardo further down on the same thread.

This also solved the problem for me. Since you require access to the Forums to view this patch work fix, I provided a step-by-step guide on my own blog: https://lmclan.weebly.com/home/eso-forums-will-not-load-solved

I too had no access to the forums and went to Reddit looking for info which lead me to the above.. it now works fine thanks to @Alucardo and @Vanzen for the link. Awesome well done

eluxo · July 2021

Using some Ad-Blocker like uMatrix and just blocking all JavaScript from forums.elderscrollsonline.com also helps to access the forum. Using some CSS override is (of course) the more elegant solution.

BTW.: It would help as a hotfix to add just the "visibility: visible !important;" entry to one of the static CSS files on the server for now, before spending a lot of time on investigating the issue while a lot of people are not able to use the forum at all (right now).

watts320 · July 2021

SantieClaws wrote: »

This one has tried both Edge and Chrome on PC and gets a blank background on both.

Yours with paws
Santie Claws

Im exact same with both broswers.

BenevolentBowd · July 2021

Thanks for the tip about disabling javascript. While investigating, I saw two javascripts on the forums that were not found, but didn't realize I could disable just the javascript on the forums.

I set chrome block javascript from the the forums site and I can view posts again. However, I don't see the top navbar and I can't use the quote feature.

chrome:
settings / Privacy and security / site settings / javascript /

block / [add button]
https://forums.elderscrollsonline.com/
[add button]

BenevolentBowd · July 2021

LOL, I was close to being able to post my weekly vendor items this week because my mobile-phone-jitsu is too weak to do all the copying pasting magic that goes into posting the info online in so many places.

BenevolentBowd · July 2021

Ok, other side-effects to disabling javascript, it also disables edit and the quote buttons...

SantieClaws · July 2021

Ah!

It has been terribly difficult to produce pro yarn mischief without the proper forums.

The thoughts they do not flow the same via a tablet.

Maybe this is all the doing of the anti yarn types - probably the snooty elves with all of their fine silk threads yes.

Yours with paws
Santie Claws

carthalis · July 2021

Thank god I found this thread, been having this problem for the last few days on my PC and use Firefox, tried Edge as well and get the same problem. Can't access the forums either on my surface tablet, thankfully for now I can view them on my mobile phone using Google Chrome and will try some of the suggestions mentioned

old_scopie1945 · July 2021

Same for me, not working on Edge and Chrome. BTW it is also the same for my brother on the other side of England from me.

cyclonus11 · July 2021

Any updates? Still cannot visit the forums from my phone.