Last night, we performed a maintenance to address the long loading times that many were reporting, and some of the missing bank item issues. If you are still missing bank items, deposited gold, bank slots, and/or skill points, please submit a help request either in-game or via our help portal here: https://help.elderscrollsonline.com/app/ask/
We are actively investigating this issue.
If you have already submitted a ticket about this issue, we ask for your patience, please. We're getting through them as quickly as possible.
If you submitted a help request for this issue, are still experiencing it, and your ticket was erroneously closed as "Resolved", please reply to this thread with your ticket number.
Jessica FolsomSenior Community Manager (English) - The Elder Scrolls OnlineFacebook