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We are currently investigating issues some players are having on the North American Xbox megaserver. We will update as new information becomes available.

4000+ high pingTODAY

ryanfan
ryanfan
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To be clear I never had ping higher than 500ms unless in Cyrodiil with 60+ people around me before, and PvE and questing have always being smooth enough to progress. But after logging in the game today, my ping keeps going up to 1500+ and even over 6000+ while I was not even doing anything. I checked my internet speed and rebooted the router, but with 500mbps+ download speed/ 620 upload speed and a FPS ranging from 90-110, I kept getting 4000+ ping and got kicked out the server.

Has anyone else experienced this or is it just me? And Is there a way to fix this?
  • DKsUnite
    DKsUnite
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    Since last night I have had ping like 50-100 higher than normal just in pve zones
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  • idk
    idk
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    I have not been experiencing anything like that recently. Ping can be affected by a great deal of things well before the game servers are involved.
  • kargen27
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    I was hitting ping between 1500 and 9800 just before coming here to the forums to see if others were having problems. Just checked with my internet provider though (Centurylink) and they are having a huge problem in this area.
    and then the parrot said, "must be the water mines green too."
  • Reverb
    Reverb
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    I had ping spikes over 10k and crashed 4 times in 15 min before just gave up. But my streams also keep being interrupted and giving errors in both Netflix and Hulu. I'm pretty confident that the NA issues tonight are related to ISP and maybe major regional routers in the western US, and not a Zeni problem.
    Battle not with monsters, lest ye become a monster, and if you gaze into the abyss, the abyss gazes also into you. ~Friedrich Nietzsche
  • ryanfan
    ryanfan
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    After some googling I think the huge ping problem is associated with Centurylink services outage today as it is reported that:

    "CenturyLink customers across the nation are experiencing phone-signal and internet outages."

    "The website downdetector.com, which detects technology outages in real time, reported that customers have been impacted in Albuquerque, New Mexico; Denver; Seattle; Boise, Idaho; Dallas; Los Angeles; Chicago; Phoenix; and parts of Montana."

    source: https://www.businessinsider.com/centurylink-phone-and-internet-outages-reported-nationwide-2018-12
  • Taylor_MB
    Taylor_MB
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    Yep, I had to stop playing today, performance was unbearable.

    Australian playing on PC NA.
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  • Thogard
    Thogard
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    I’ve been getting spikes today too.

    Seems similar to when there are faulty nodes on the more common routes to the server.

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  • Kadoin
    Kadoin
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    My ping was bad too. I simply logged and played something else...

    Couldn't even heal! :D
  • SpacemanSpiff1
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    i had big issues with ping spikes last night. I assume it was my ISP though as there were (are still?) huge issues in NA. After i reset my router latency was normal.
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