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Twitch Drops, Broken Extension and E3

  • Temoorzul
    Temoorzul
    ✭✭
    So from what I have read and come to understand all you need to do is be logged in to the live stream at some point. The linking of the bethesda account is for ESO Legends your linking to ESO account is for of course ESO. I am guessing since there were over 300k views might be sometime today check your email it will tell you when the account has been updated.
  • LiquidPony
    LiquidPony
    ✭✭✭✭✭
    ✭✭✭
    Rocki wrote: »
    Geroken777 wrote: »
    Rocki wrote: »
    Geroken777 wrote: »
    The article specifically said that
    Is there anything I need to do to ensure I get the Drops?
    To ensure you'll be able to get the content be sure to take a few minutes to link both your Elder Scrolls Online and Bethesda.net accounts to your Twitch account.
    Also
    Anyone who accesses our Twitch extension during #BE3 (via Twitch.TV/Bethesda or Twitch.TV/Twitch) will be enrolled to receive a special Twitch Drop package featuring items for The Elder Scrolls Online, Quake Champions and The Elder Scrolls: Legends.

    For anyone who didn't see the extension could've just swapped their browser. I had no issues using Firefox Quantum whilst having AdBlock enabled.

    I personally don't see any issue here.

    "This doesn't affect me personally so I don't care."

    Thanks for your input.

    If that is how you understand it :D . The article clearly stated what you need to do. Even before the show started, there were people precisely explaining step by step on what you should do too.

    That's evidently not true, there was zero guidance about the extension or how to use it, to turn off adblock etc. Maybe buried in some multiple page forum thread, posted by a normal forum user so no one would know to look there?

    I tried it on two separate browsers and I'm assuming it didn't work because I had adblock, I didn't see anywhere to turn that off.

    Let's be honest, nobody is even sure you have to use the extension to get the drops, apparently the extension FAQ said it wasn't necessary which I know contradicts the original article, but who really knows right now?

    It worked OK for me on Windows using Chrome with uBlock Origin and on OSX with Firefox and AdBlock Plus. I'm not sure why an adblocker would block Twitch extensions, to be honest ... it's not like it was reaching out to known ad-serving domains or anything.

    I understand the frustration but this seems more like a Twitch/browser/addon technical issue than something Bethesda/ZOS did wrong.
  • DanteYoda
    DanteYoda
    ✭✭✭✭✭
    ✭✭
    Geroken777 wrote: »
    The article specifically said that
    Is there anything I need to do to ensure I get the Drops?
    To ensure you'll be able to get the content be sure to take a few minutes to link both your Elder Scrolls Online and Bethesda.net accounts to your Twitch account.
    Also
    Anyone who accesses our Twitch extension during #BE3 (via Twitch.TV/Bethesda or Twitch.TV/Twitch) will be enrolled to receive a special Twitch Drop package featuring items for The Elder Scrolls Online, Quake Champions and The Elder Scrolls: Legends.

    For anyone who didn't see the extension could've just swapped their browser. I had no issues using Firefox Quantum whilst having AdBlock enabled.

    I personally don't see any issue here.

    Problem is if people didn't see it they didn't know to switch browsers.. The only reason i found out it was missing was i was confused and started a thread here, some nice customer linked a picture and i realised mine was missing..

    I removed my ad blocker refeshed and it appeared.. but sadly activating it still didn't get the tabs appear so i switched to firefox and they were there by default..

    I couldn't tell anyone in the stream chat to help them as the stupid chat was going bananas and flying past so fast no one could read squat.. Terrible setup..
    Geroken777 wrote: »
    Rocki wrote: »
    Geroken777 wrote: »
    The article specifically said that
    Is there anything I need to do to ensure I get the Drops?
    To ensure you'll be able to get the content be sure to take a few minutes to link both your Elder Scrolls Online and Bethesda.net accounts to your Twitch account.
    Also
    Anyone who accesses our Twitch extension during #BE3 (via Twitch.TV/Bethesda or Twitch.TV/Twitch) will be enrolled to receive a special Twitch Drop package featuring items for The Elder Scrolls Online, Quake Champions and The Elder Scrolls: Legends.

    For anyone who didn't see the extension could've just swapped their browser. I had no issues using Firefox Quantum whilst having AdBlock enabled.

    I personally don't see any issue here.

    "This doesn't affect me personally so I don't care."

    Thanks for your input.

    If that is how you understand it :D . The article clearly stated what you need to do. Even before the show started, there were people precisely explaining step by step on what you should do too.

    A lot have never used twitch before so they didn't know what to expect.. Hell i've used twitch in the past and these extensions are news to me... and the chat speeding past anything i wrote.. didn't help.
    Edited by DanteYoda on June 11, 2018 2:43PM
  • Svenja
    Svenja
    ✭✭✭✭✭
    Maybe a picture is better than a link to the support page? xD No one on the previous site of this topic seems to have read that, despite the link being posted there already.
    JUNE 15th, EVERYONE! You can freak out about not getting a drop on June 15th. Not before. xD

    IMG_20180611_142509_677.jpg


    Also, the FAQ from the previously released article:
    What is the free stuff?
    Participants that access the Extension on Twitch while viewing the Bethesda E3 Showcase will have an opportunity to receive a Twitch Drop package featuring items for The Elder Scrolls Online, The Elder Scrolls: Legends, and Quake Champions. For for details on the items being given away, check out our story on Bethesda.net.

    Is there anything I need to do to ensure I get the Drops?
    To ensure you'll be able to get the content be sure to take a few minutes to link both your Elder Scrolls Online and Bethesda.net accounts to your Twitch account.


    It reads to me that you had to access the extension to get the drops in the first place. Linking the accounts "just" makes sure you can actually claim them in the games you play, after you earned them by accessing the twitch extension.
    I hope I am wrong with that though, hope everyone who watched and just linked accounts gets their stuff. EDIT: ZOS stated that accessing the extension was not necessary, watching alone nets the drops.
    For me, everything worked, was watching on a Win 10 Laptop via Google Chrome.

    Edited by Svenja on June 11, 2018 3:07PM
    PC | EU

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  • Rocki
    Rocki
    ✭✭✭
    LiquidPony wrote: »
    Rocki wrote: »
    Geroken777 wrote: »
    Rocki wrote: »
    Geroken777 wrote: »
    The article specifically said that
    Is there anything I need to do to ensure I get the Drops?
    To ensure you'll be able to get the content be sure to take a few minutes to link both your Elder Scrolls Online and Bethesda.net accounts to your Twitch account.
    Also
    Anyone who accesses our Twitch extension during #BE3 (via Twitch.TV/Bethesda or Twitch.TV/Twitch) will be enrolled to receive a special Twitch Drop package featuring items for The Elder Scrolls Online, Quake Champions and The Elder Scrolls: Legends.

    For anyone who didn't see the extension could've just swapped their browser. I had no issues using Firefox Quantum whilst having AdBlock enabled.

    I personally don't see any issue here.

    "This doesn't affect me personally so I don't care."

    Thanks for your input.

    If that is how you understand it :D . The article clearly stated what you need to do. Even before the show started, there were people precisely explaining step by step on what you should do too.

    That's evidently not true, there was zero guidance about the extension or how to use it, to turn off adblock etc. Maybe buried in some multiple page forum thread, posted by a normal forum user so no one would know to look there?

    I tried it on two separate browsers and I'm assuming it didn't work because I had adblock, I didn't see anywhere to turn that off.

    Let's be honest, nobody is even sure you have to use the extension to get the drops, apparently the extension FAQ said it wasn't necessary which I know contradicts the original article, but who really knows right now?

    It worked OK for me on Windows using Chrome with uBlock Origin and on OSX with Firefox and AdBlock Plus. I'm not sure why an adblocker would block Twitch extensions, to be honest ... it's not like it was reaching out to known ad-serving domains or anything.

    I understand the frustration but this seems more like a Twitch/browser/addon technical issue than something Bethesda/ZOS did wrong.

    I don't know, seems like there a lot of people that had trouble getting it to work, and a fair amount of people that didn't even know anything about the extension at all. The communication could've been much better.
  • DanteYoda
    DanteYoda
    ✭✭✭✭✭
    ✭✭
    LiquidPony wrote: »
    Rocki wrote: »
    Geroken777 wrote: »
    Rocki wrote: »
    Geroken777 wrote: »
    The article specifically said that
    Is there anything I need to do to ensure I get the Drops?
    To ensure you'll be able to get the content be sure to take a few minutes to link both your Elder Scrolls Online and Bethesda.net accounts to your Twitch account.
    Also
    Anyone who accesses our Twitch extension during #BE3 (via Twitch.TV/Bethesda or Twitch.TV/Twitch) will be enrolled to receive a special Twitch Drop package featuring items for The Elder Scrolls Online, Quake Champions and The Elder Scrolls: Legends.

    For anyone who didn't see the extension could've just swapped their browser. I had no issues using Firefox Quantum whilst having AdBlock enabled.

    I personally don't see any issue here.

    "This doesn't affect me personally so I don't care."

    Thanks for your input.

    If that is how you understand it :D . The article clearly stated what you need to do. Even before the show started, there were people precisely explaining step by step on what you should do too.

    That's evidently not true, there was zero guidance about the extension or how to use it, to turn off adblock etc. Maybe buried in some multiple page forum thread, posted by a normal forum user so no one would know to look there?

    I tried it on two separate browsers and I'm assuming it didn't work because I had adblock, I didn't see anywhere to turn that off.

    Let's be honest, nobody is even sure you have to use the extension to get the drops, apparently the extension FAQ said it wasn't necessary which I know contradicts the original article, but who really knows right now?

    It worked OK for me on Windows using Chrome with uBlock Origin and on OSX with Firefox and AdBlock Plus. I'm not sure why an adblocker would block Twitch extensions, to be honest ... it's not like it was reaching out to known ad-serving domains or anything.

    I understand the frustration but this seems more like a Twitch/browser/addon technical issue than something Bethesda/ZOS did wrong.

    Which is odd because ublock origin was what i unblocked that allowed the puzzle thing to appear.. still no tabs appeared though.
  • themaddaedra
    themaddaedra
    ✭✭✭✭✭
    Okay i thought i was the only one who missed an obvious point on the announcement, so i felt dumb for missing the opportunity.

    Now i just realized that the announcement didn't even say about playing a game in there or something.

    I respect the idea as it would prevent people from leaving Twitch on and going to sleep, getting rewards without watching. But we should have been warned.

    I was there and watching whole time, even tho it started at 4.15 am in my local time. I don't want to miss the rewards because of some extention we weren't warned about.

    Unfortunately can't suggest a better solution as i am no Twitch expert or something, but i was typing in chat which would prove i wasn't slacking lol.

    Can you dear Bethesda and Zenimax please work something out?
    40.235 achievement points!
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  • LiquidPony
    LiquidPony
    ✭✭✭✭✭
    ✭✭✭
    Rocki wrote: »
    LiquidPony wrote: »
    Rocki wrote: »
    Geroken777 wrote: »
    Rocki wrote: »
    Geroken777 wrote: »
    The article specifically said that
    Is there anything I need to do to ensure I get the Drops?
    To ensure you'll be able to get the content be sure to take a few minutes to link both your Elder Scrolls Online and Bethesda.net accounts to your Twitch account.
    Also
    Anyone who accesses our Twitch extension during #BE3 (via Twitch.TV/Bethesda or Twitch.TV/Twitch) will be enrolled to receive a special Twitch Drop package featuring items for The Elder Scrolls Online, Quake Champions and The Elder Scrolls: Legends.

    For anyone who didn't see the extension could've just swapped their browser. I had no issues using Firefox Quantum whilst having AdBlock enabled.

    I personally don't see any issue here.

    "This doesn't affect me personally so I don't care."

    Thanks for your input.

    If that is how you understand it :D . The article clearly stated what you need to do. Even before the show started, there were people precisely explaining step by step on what you should do too.

    That's evidently not true, there was zero guidance about the extension or how to use it, to turn off adblock etc. Maybe buried in some multiple page forum thread, posted by a normal forum user so no one would know to look there?

    I tried it on two separate browsers and I'm assuming it didn't work because I had adblock, I didn't see anywhere to turn that off.

    Let's be honest, nobody is even sure you have to use the extension to get the drops, apparently the extension FAQ said it wasn't necessary which I know contradicts the original article, but who really knows right now?

    It worked OK for me on Windows using Chrome with uBlock Origin and on OSX with Firefox and AdBlock Plus. I'm not sure why an adblocker would block Twitch extensions, to be honest ... it's not like it was reaching out to known ad-serving domains or anything.

    I understand the frustration but this seems more like a Twitch/browser/addon technical issue than something Bethesda/ZOS did wrong.

    I don't know, seems like there a lot of people that had trouble getting it to work, and a fair amount of people that didn't even know anything about the extension at all. The communication could've been much better.

    Not knowing about the extension seems like user error.
    For the first time ever, we will have an official Twitch extension to enhance your viewing experience – complete with trivia, polls and an opportunity to get free items for some of your favorite titles!
    That’s right: free stuff. Anyone who accesses our Twitch extension during #BE3 ...

    The entire thing was predicated on using the extension.

    And I'm sure there were people who legitimately could not get the extension to work, but again, that seems to me to be a technical issue with Twitch or browsers or addons, rather than something Bethesda needed to address.

    Technical issues aside it was pretty self-explanatory. Link the accounts as instructed, log in to Twitch, go to the Bethesda stream, the extension popped up and asked for permission to access my Twitch account, bada-bing bada-boom, done.
    Edited by LiquidPony on June 11, 2018 2:44PM
  • AlexWaff
    AlexWaff
    ✭✭
    Interesting. I did not sleep last night because I just wanted the mount, and watched the entire stream. The little icons and announcements did show up for me, as each game got shown and it gave me a notification about preordering it or whatever. I even looked around the polls, I managed to answer 1 at the beginning of the show but I had already missed like, 10.

    People say the extension is supposed to ask access to your twitch id, and if you didn't grant it it won't give drops. Mine never asked, so I guess I'm out of luck! Eh, no biggie, we can just buy mounts from the crown shop~
  • Juju_beans
    Juju_beans
    ✭✭✭✭✭
    LiquidPony wrote: »
    Rocki wrote: »
    LiquidPony wrote: »
    Rocki wrote: »
    Geroken777 wrote: »
    Rocki wrote: »
    Geroken777 wrote: »
    The article specifically said that
    Is there anything I need to do to ensure I get the Drops?
    To ensure you'll be able to get the content be sure to take a few minutes to link both your Elder Scrolls Online and Bethesda.net accounts to your Twitch account.
    Also
    Anyone who accesses our Twitch extension during #BE3 (via Twitch.TV/Bethesda or Twitch.TV/Twitch) will be enrolled to receive a special Twitch Drop package featuring items for The Elder Scrolls Online, Quake Champions and The Elder Scrolls: Legends.

    For anyone who didn't see the extension could've just swapped their browser. I had no issues using Firefox Quantum whilst having AdBlock enabled.

    I personally don't see any issue here.

    "This doesn't affect me personally so I don't care."

    Thanks for your input.

    If that is how you understand it :D . The article clearly stated what you need to do. Even before the show started, there were people precisely explaining step by step on what you should do too.

    That's evidently not true, there was zero guidance about the extension or how to use it, to turn off adblock etc. Maybe buried in some multiple page forum thread, posted by a normal forum user so no one would know to look there?

    I tried it on two separate browsers and I'm assuming it didn't work because I had adblock, I didn't see anywhere to turn that off.

    Let's be honest, nobody is even sure you have to use the extension to get the drops, apparently the extension FAQ said it wasn't necessary which I know contradicts the original article, but who really knows right now?

    It worked OK for me on Windows using Chrome with uBlock Origin and on OSX with Firefox and AdBlock Plus. I'm not sure why an adblocker would block Twitch extensions, to be honest ... it's not like it was reaching out to known ad-serving domains or anything.

    I understand the frustration but this seems more like a Twitch/browser/addon technical issue than something Bethesda/ZOS did wrong.

    I don't know, seems like there a lot of people that had trouble getting it to work, and a fair amount of people that didn't even know anything about the extension at all. The communication could've been much better.

    Not knowing about the extension seems like user error.
    For the first time ever, we will have an official Twitch extension to enhance your viewing experience – complete with trivia, polls and an opportunity to get free items for some of your favorite titles!
    That’s right: free stuff. Anyone who accesses our Twitch extension during #BE3 ...

    The entire thing was predicated on using the extension.

    And I'm sure there were people who legitimately could not get the extension to work, but again, that seems to me to be a technical issue with Twitch or browsers or addons, rather than something Bethesda needed to address.

    Technical issues aside it was pretty self-explanatory. Link the accounts as instructed, log in to Twitch, go to the Bethesda stream, the extension popped up and asked for permission to access my Twitch account, bada-bing bada-boom, done.

    From reading over posts it seems people either needed to 1) turn off their ad blockers, 2) refresh their browsers or 3) use a browser that supported the extension.

    And trying to do all that 5 minutes before the stream started is just asking for trouble because if it doesn't go all smoothly you have no time to fix it.
  • WeerW3ir
    WeerW3ir
    ✭✭✭✭✭
    Firefox ftw? Chrome sucks? o:)
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  • LiquidPony
    LiquidPony
    ✭✭✭✭✭
    ✭✭✭
    Okay i thought i was the only one who missed an obvious point on the announcement, so i felt dumb for missing the opportunity.

    Now i just realized that the announcement didn't even say about playing a game in there or something.

    I respect the idea as it would prevent people from leaving Twitch on and going to sleep, getting rewards without watching. But we should have been warned.

    I was there and watching whole time, even tho it started at 4.15 am in my local time. I don't want to miss the rewards because of some extention we weren't warned about.

    Unfortunately can't suggest a better solution as i am no Twitch expert or something, but i was typing in chat which would prove i wasn't slacking lol.

    Can you dear Bethesda and Zenimax please work something out?

    https://bethesda.net/en/article/3K92m0xeUMyqKEuQ8sUqSw/announcing-our-be3-twitch-extension

    The whole drop event was predicated on using the extension ...
  • lordspyder
    lordspyder
    ✭✭✭✭✭
    The announcement said you needed to use the extension, and there were people on here giving instructions, that's how I got mine up and running.

    I've never used twitch before this and had no idea how the extensions worked, but knew I needed one because I read the announcement, so I came here and got help getting it up.
  • Dragonnord
    Dragonnord
    ✭✭✭✭✭
    ✭✭
    Svenja wrote: »
    Maybe a picture is better than a link to the support page? xD No one on the previous site of this topic seems to have read that, despite the link being posted there already.
    JUNE 15th, EVERYONE!

    IMG_20180611_142509_677.jpg


    Also, the FAQ from the previously released article:
    What is the free stuff?
    Participants that access the Extension on Twitch while viewing the Bethesda E3 Showcase will have an opportunity to receive a Twitch Drop package featuring items for The Elder Scrolls Online, The Elder Scrolls: Legends, and Quake Champions. For for details on the items being given away, check out our story on Bethesda.net.

    Is there anything I need to do to ensure I get the Drops?
    To ensure you'll be able to get the content be sure to take a few minutes to link both your Elder Scrolls Online and Bethesda.net accounts to your Twitch account.


    It reads to me that you had to access the extension to get the drops in the first place. Linking the accounts "just" makes sure you can actually claim them in the games you play, after you earned them by accessing the twitch extension.
    I hope I am wrong with that though, hope everyone who watched and just linked accounts gets their stuff.
    For me, everything worked, was watching on a Win 10 Laptop via Google Chrome.

    Sorry, but telling people "JUNE 15th, EVERYONE!" is incorrect, since image says BEFORE Friday, June 15th, so it can be today, tomorrow, Wednesday or Thursday. ;)
     
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  • Rocki
    Rocki
    ✭✭✭
    lordspyder wrote: »
    The announcement said you needed to use the extension, and there were people on here giving instructions, that's how I got mine up and running.

    I've never used twitch before this and had no idea how the extensions worked, but knew I needed one because I read the announcement, so I came here and got help getting it up.

    Well sucks for me that I wasn't reading the forums at the right time I suppose.
  • Rocki
    Rocki
    ✭✭✭
    Hi everyone!

    Just a heads-up that we are waiting to get some details from the Twitch stream and will be sending out Drops once we have them. Also, the Twitch extension was not required to be eligible for the Drops. As long as you were on PC/Mac (sorry console players :( we're working on it), linked your ESO and Twitch accounts, and were watching the BE3 stream while logged into Twitch, you should be eligible. For the other Drops, you just needed to link your Twitch and Bethesda.net accounts and watch the B33 stream while logged into Twitch. Hope that helps alleviate some of the concern!

    THANK YOU!
  • idk
    idk
    ✭✭✭✭✭
    ✭✭✭✭✭
    Lyserus wrote: »
    This is not good :\
    @ZOS_GinaBruno @ZOS_JessicaFolsom can you explain who will get the reward? In the announcement nothing was said about the extension, are we not getting award even when we all participated?

    While I did the extension, I had thought it said that was for trivia which participation in the trivia was not required for the drops. That message about participation in the trivia was on the screen last night when I permitted the extension.

    Wonder when the packages will actually go out this week.
    Really, idk
  • mareeelb16_ESO
    mareeelb16_ESO
    ✭✭✭
    Hi everyone!

    Just a heads-up that we are waiting to get some details from the Twitch stream and will be sending out Drops once we have them. Also, the Twitch extension was not required to be eligible for the Drops. As long as you were on PC/Mac (sorry console players :( we're working on it), linked your ESO and Twitch accounts, and were watching the BE3 stream while logged into Twitch, you should be eligible. For the other Drops, you just needed to link your Twitch and Bethesda.net accounts and watch the B33 stream while logged into Twitch. Hope that helps alleviate some of the concern!

    Thanks for the clarification - and thank goodness the mysterious extension wasn't necessary!

    Serious point… Being clear before these events go live would save an awful lot of confusion and potentially bad feeling.

    Please also take on board the number of people who would like events to be accessible without staying up all night. It really ought to be a consideration for a worldwide audience.
  • ErinGoBrag520
    ErinGoBrag520
    ✭✭✭
    Hi everyone!

    Just a heads-up that we are waiting to get some details from the Twitch stream and will be sending out Drops once we have them. Also, the Twitch extension was not required to be eligible for the Drops. As long as you were on PC/Mac (sorry console players :( we're working on it), linked your ESO and Twitch accounts, and were watching the BE3 stream while logged into Twitch, you should be eligible. For the other Drops, you just needed to link your Twitch and Bethesda.net accounts and watch the B33 stream while logged into Twitch. Hope that helps alleviate some of the concern!

    I watched it on my mobile device but my accounts are linked and I play the game on PC. Is that fine? Mobile is where I could see the interactive puzzle piece and answer the questions.
  • oMrRust
    oMrRust
    ✭✭✭✭
    Hi everyone!

    Just a heads-up that we are waiting to get some details from the Twitch stream and will be sending out Drops once we have them. Also, the Twitch extension was not required to be eligible for the Drops. As long as you were on PC/Mac (sorry console players :( we're working on it), linked your ESO and Twitch accounts, and were watching the BE3 stream while logged into Twitch, you should be eligible. For the other Drops, you just needed to link your Twitch and Bethesda.net accounts and watch the B33 stream while logged into Twitch. Hope that helps alleviate some of the concern!

    what if those had adblocker running at the time?
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