The Elder Scrolls Online

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Cant log into the game or the website, game died again?

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olesmo
olesmo
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can change my PW tho. dont get any error mesage, just unavalable to login atm.
  • bethsheba
    bethsheba
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    Same happening on PC NA and EU, also cannot log into website

    @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_GaryA @ZOS_BillE @ZOS_EveP
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks guys, we're working on it now!
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • bethsheba
    bethsheba
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    Thank you @ZOS_GinaBruno !
  • missjackieb14_ESO
    missjackieb14_ESO
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    ZOS_GinaBruno wrote: »
    Thanks guys, we're working on it now!

    Thanks, Gina! You da bestest!
  • Aebaradath
    Aebaradath
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    ZOS_GinaBruno wrote: »
    Thanks guys, we're working on it now!
    GameCube Global server is affected too.
  • Decidueyes
    Decidueyes
    Soul Shriven
    ZOS_GinaBruno wrote: »
    Thanks guys, we're working on it now!

    Thank you!
  • Ragnork
    Ragnork
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    Both PC EU and PC NA locked out for me.
  • adirondack
    adirondack
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    I want equitable compensation for the 3 minutes it took for Gina to respond to the forum posts. 3 minutes is just unacceptable - I demand at least 2 min response time on all Tuesdays.
    Ray
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    FYI - this appears to be affecting all platforms and megaservers. We're actively working on this to get everyone back in ASAP!
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • Rage Killin
    Rage Killin
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    Also can confirm, unable to log in.

    Thanks for working on it for us!
  • Onigar
    Onigar
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    Here is the message I get

    HmmNzk5.png
    PC EU
    Addon Author:
    Currency Manager: http://www.esoui.com/downloads/info1998
  • Kikke
    Kikke
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    My post was much better then this! But still. having this problem:

    Trying to login with CORRECT login information, it fails with the error: "your account name or password might be incorrect, and if you have purchased the game trough steam, try login trough steam client"

    Tried too request new password from homepage because I've allways used the ZOS client and not steam.
    But when I tried the link in my email I got jumped too a ESO login screen with "You cannot reset your password at this time."

    Please fix as I have a raid soon =) Thanks.
    Cleared Trials:
    - vAA HM - vHRC HM - vSO HM - vMoL HM - vHoF HM - vAS HM - vCR HM -

    "The journey of a thousand miles begins with one step, and a lot of bitching."
    -Someone said it, I guess.
  • ganzaeso
    ganzaeso
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    Please add @Ganza-ESO to the list PC NA East Coast

    I hope I have not messed up my account by failing to login

    @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_GaryA @ZOS_BillE @ZOS_EveP

    Edited by ganzaeso on May 22, 2018 2:38PM
    (Math before coffee, except after 3, is not for me)
  • Locnaar
    Locnaar
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    welp. I guess it's time to find something else to do.https://www.youtube.com/watch?v=_9aLiv5M6AQ
    former GM All's Faire Trading Guild

    beta tester Jan 2014


    overheard in Reaper's Marsh (random brigand) "I only kill people who kill people, 'cause killin' people is wrong ..."
  • Arenette
    Arenette
    Soul Shriven
    I get a screen that asks if I want to link my account with steam, it wants my login name and password then just cycles and asks the same thing again
  • SenorCrouch
    SenorCrouch
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    It is funny that it keeps telling me to link my Steam account with my ESO account. They are already linked, tried to link them again just to see if it would let me in.....nope. lol
    "What's the cross roads of Alessia Castle? I am trying to get pizza delivered."
  • BrightOblivion
    BrightOblivion
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    Oh, good. It's not just me. I was starting to get concerned. The fact that the place it directs you to in order to check your account is also under maintenance doesn't help.

    On the plus side, this gives me time to decide how I want to update my magsorc's build and if I want to return to pet, I guess.
  • Ageless
    Ageless
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    It's going to be a race against the clock, what will be here first? The thunderstorms, or my chance to log back into Summerset Isles? :D
    Jord.

    As I burn down and murder, I know that God forgives.
    'Spite all the things I've done my soul yet forever lives.
    And all those caught in the shadow of my wings have cause to fear.
    I swear on all I've done, no evil shall linger here.
  • Decidueyes
    Decidueyes
    Soul Shriven
    Arenette wrote: »
    I get a screen that asks if I want to link my account with steam, it wants my login name and password then just cycles and asks the same thing again

    The same thing happened to me. Got no errors or anything.
  • Juju_beans
    Juju_beans
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    Onigar wrote: »
    Here is the message I get

    HmmNzk5.png

    I'm relieved to see that it's not just me. Tried to log in and thought my account got hacked/hijacked.

  • olesmo
    olesmo
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    SenorCrouch wrote: »
    It is funny that it keeps telling me to link my Steam account with my ESO account. They are already linked, tried to link them again just to see if it would let me in.....nope. lol

    dont think it has anything to do with steam. had this game since beta, and i have the same login issue
  • Night_Watch
    Night_Watch
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    Bhaji wrote: »
    Login fails on test server, NA server and eso account page

    Just tried account page to verify pass as all I get in game is;

    Ocbd2S1.png

    The account pages are offline just now with an apology page shown.

    Gotta say it's not as if we did not predict this - especially for EU server.


    "If there is an underlying oneness of all things, it does not matter where we begin, whether with stars, or laws of supply and demand, or frogs, or Napoleon Bonaparte. One measures a circle, beginning anywhere."

    Charles Fort - Lo! (1931)
  • Trinity_Is_My_Name
    Trinity_Is_My_Name
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    Same. Cannot log in to any of my accounts.
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    For those of you getting the message to link your account with Steam, do you normally play/own the game on Steam?
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • efster
    efster
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    I was literally just in game and pressed "back" by mistake instead of logging onto another toon as I'd intended and now I can't get back in. UGH! :tongue:
    AD is the best looking faction. I don't make the rules, I just enforce them.
  • Juju_beans
    Juju_beans
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    I'd say the login boss is winning..one shotting anyone that attempts to bypass him !!!
  • nryerson1025
    nryerson1025
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    ZOS_GinaBruno wrote: »
    For those of you getting the message to link your account with Steam, do you normally play/own the game on Steam?

    yes
  • Trinity_Is_My_Name
    Trinity_Is_My_Name
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    ZOS_GinaBruno wrote: »
    For those of you getting the message to link your account with Steam, do you normally play/own the game on Steam?

    I never play it on Steam and it is not linked to Steam in any way. Both accounts purchased 100% from the ZOS Store.
    Edited by Trinity_Is_My_Name on May 22, 2018 2:36PM
  • Kikke
    Kikke
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    ZOS_GinaBruno wrote: »
    For those of you getting the message to link your account with Steam, do you normally play/own the game on Steam?

    No
    Cleared Trials:
    - vAA HM - vHRC HM - vSO HM - vMoL HM - vHoF HM - vAS HM - vCR HM -

    "The journey of a thousand miles begins with one step, and a lot of bitching."
    -Someone said it, I guess.
  • Thraben
    Thraben
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    ZOS_GinaBruno wrote: »
    For those of you getting the message to link your account with Steam, do you normally play/own the game on Steam?

    own yes, play no. Don´t play Eso on steam.
    Edited by Thraben on May 22, 2018 2:37PM
    Hauptmann der Dolche des Königs

    DDK ist die letzte Verteidigungslinie des Dolchsturz- Bündnisses auf der 30-Tage-No-CP- Kampagne(EU) mit dem Anspruch, in kleinen, anfängerfreundlichen Raid-Gruppen möglichst epische Schlachten auszufechten.

    DDK is the Daggerfall Covenant´s last line of defense on the 30 days no-cp campaign (EU). We intend to fight epic battles in small, casual player friendly raid groups.
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