Constant crashes since last update?

sudaki_eso · September 2017

Slyjinxy wrote: »

Though it's been crashing before the last 24-48 hours it's gotten more frequent for me. It seems to be specific to Vvardenfell, for me anyway. I wasn't there for even five minutes today and it crashed.

^ Same over here, happens a lot in Vvardenfell...especially in vivec.

PSN: Olli_3d
PS4 EU

GreenhaloX · September 2017

Nemesis7884 wrote: »

Since i started playing eso i never had one crash (started march this year) - however, since the last update, i crash about every 30 minutes...anyone elese has the same issues?

Ha ha.. oh Lord. Yes, been crashing since this recent DLC release.Can't speak for PC or Xbox, but I'm sure it's no difference than for PS4. Game been crashing, lagging and bugs galore after "every" new contents (DLC, expansion, whatever) and anniversary or temporary holiday events since day 1 for two years for me. I have since accepted that these debacle and whatever technical dysfunctions are just part of an expansive MMO as ESO. So, as a long-time player, I have stop crying and wasting my breath about it eons ago. However, as more new players and newcomers are abound, there will surely be continuous threads complaining about it (until they come to acclimate to it; sad, right?), with no improvement on this anytime to come.

Gadget4 · September 2017

ZOS_JessicaFolsom wrote: »

For those of you experiencing these issues in the past 24-48 hours, may we please get your UserID, Gamertag, or PSN ID?

PSN: Gadget4
PS4 EU

Tandor · September 2017

Hortator Indoril Nerevar wrote: »

I have not been able to get on for days. Almost every Aussie I know and EVERY aussie I know from my state CANT get on... I wish I could get on and crash lol... I really dont want to pay for a month of membership if I only got to play 8/30 days...

You should read the separate thread about the broken undersea cable affecting all Australian internet traffic.

NewBlacksmurf · September 2017

Shad0wfire99 wrote: »

I'm still kind of curious how you can remove the visuals on friendly player aoe's, in an effort to improve the fps, and somehow make the fps worse.

@Shad0wfire99

Maybe it wasn't actually removed, just a toggle off so all the processing and stuff that creates lag, is still there.
Seemingly they did this but added more to the visuals so while one doesn't show, the processing required is still present so you end up worse than you began.

(complete uniformed assumption on my part)
Shrug who knows

Taylor_MB · September 2017

ZOS_JessicaFolsom wrote: »

For those of you experiencing these issues in the past 24-48 hours, may we please get your UserID, Gamertag, or PSN ID?

@Taylor_MB PC NA

3 crashes tonight, usually very rare occurrence.

Tandor · September 2017

jeevin wrote: »

Tandor wrote: »

Yarlenzey wrote: »

Tandor wrote: »

Yarlenzey wrote: »

Tandor wrote: »

Platform? Server?

If PC, system specs? Addons used?

Internet connection including whether wired or wireless?

I have no problems on the PC EU server.

Whilst I am sure that these are valid issues, I can't help thinking that you're missing the point on some of the complaints overall.

Some people are bringing complaints to this forum as they have gone from a perfectly playable system one day, to complete chaos the next day. With no intentional change to their local environment, it is entirely normal (and rational) to assume that the problem is not a local one.

There have been enough posts in the past 24 hours from various people around the world, that enables a blanket conclusion that the problem does not relate to local system specs. The OP clearly states that 'prior to the last update, they never had any crashes'.

More specifically:
Broken cable

None of that alters the fact that without mentioning even the platform or server their post serves no purpose as it is meaningless being devoid of any context.

Based on the limited information originally supplied, I would suggest that you don't respond then.

That's one approach certainly, but I think it's more helpful to one's fellow players to try and tease out a bit more information so that a constructive discussion can ensue.

Tandor you must be the only person on the planet that has never had an issue playing the game(yes been here since from the start we know), had lag in game, had unresponsive combat and the rest of the issues that come with playing this game for the rest of humanity. From those of us who understand the equipment we play on and the network we use to access the game and still have issues, please, butt out. Go buy some Crowns or something.

There are plenty of players who haven't had any such problems since they've been playing the game, as indicated every time there's a poll on it. Some of it is down to playstyle, some of it is down to systems, some of it is down to networking issues (especially for Australian players at the moment with the broken undersea cable and issues with Optus) and some of it is down to server issues. if players don't provide decent information about the nature of the problem and their circumstances then they can't expect ZOS or anyone else to come up with any answers. As an example, it's only if an Australian player indicates where he's playing from that he can be pointed to the separate threads detailing the situation with the broken undersea cable and problems with Optus that are affecting Australian internet traffic.

But I quite get that it's easier just to rant about a problem without giving any context and blame ZOS regardless. Sometimes it's their fault, sometimes it isn't. Without any context it's impossible to say.

Reclaire · September 2017

Crashing every 15-30 minutes since Morrowind. Been playing over a year previously with no lag or disconnects. Now lag, rubberband and disconnect constantly. Nothing on my end has changed. @reclaire NA PC

Betheny · September 2017

I haven't had any crashes ¯\_(ツ)_/¯

Thogard · September 2017

Been getting dropped by PC NA servers since the patch, but only when I connect in through a VPN. Everything works great until my ping flat lines, then I can't get back in until I drop the VPN. I think it's an overzealous security protocol but who knows.

Nemesis7884 · September 2017

Betheny wrote: »

I haven't had any crashes ¯\_(ツ)_/¯

perfect - you're the always needed exception that proofes the rule

Betheny · September 2017

Nemesis7884 wrote: »

Betheny wrote: »

I haven't had any crashes ¯\_(ツ)_/¯

perfect - you're the always needed exception that proofes the rule

I guess.

I'm confused though about what people are calling "crashes"...is it getting dumped to the login screen or is it a computer crash where the PC reboots?

Because a PC reboot is a crash and relates to a person's computer...while getting dumped to login screen is a server issue.

DMuehlhausen · September 2017

I've noticed recently sometimes after combat it takes about 30 seconds before I can interact with anything that targets.

Apache_Kid · September 2017

Betheny wrote: »

Nemesis7884 wrote: »

Betheny wrote: »

I haven't had any crashes ¯\_(ツ)_/¯

perfect - you're the always needed exception that proofes the rule

I guess.

I'm confused though about what people are calling "crashes"...is it getting dumped to the login screen or is it a computer crash where the PC reboots?

Because a PC reboot is a crash and relates to a person's computer...while getting dumped to login screen is a server issue.

I'm on Xbox and it's happening. This is not an issue related to the person's computer.

Betheny · September 2017

Apache_Kid wrote: »

Betheny wrote: »

Nemesis7884 wrote: »

Betheny wrote: »

I haven't had any crashes ¯\_(ツ)_/¯

perfect - you're the always needed exception that proofes the rule

I guess.

I'm confused though about what people are calling "crashes"...is it getting dumped to the login screen or is it a computer crash where the PC reboots?

Because a PC reboot is a crash and relates to a person's computer...while getting dumped to login screen is a server issue.

I'm on Xbox and it's happening. This is not an issue related to the person's computer.

But what is it you're all calling a "crash"?

Does your xbox shut down or whatever those things do when freaked out, or do you just get booted to login?

Apache_Kid · September 2017

Betheny wrote: »

Apache_Kid wrote: »

Betheny wrote: »

Nemesis7884 wrote: »

Betheny wrote: »

I haven't had any crashes ¯\_(ツ)_/¯

perfect - you're the always needed exception that proofes the rule

I guess.

I'm confused though about what people are calling "crashes"...is it getting dumped to the login screen or is it a computer crash where the PC reboots?

Because a PC reboot is a crash and relates to a person's computer...while getting dumped to login screen is a server issue.

I'm on Xbox and it's happening. This is not an issue related to the person's computer.

But what is it you're all calling a "crash"?

Does your xbox shut down or whatever those things do when freaked out, or do you just get booted to login?

Two different things happen. Sometimes my screen freezes, makes a buzzing sound then I'm at the Xbox dashboard. The other is i will be playing and all of a sudden I cannot change bars or use abilities and 30 seconds or so later I am at the title screen and it says "Unable to connect to game server. Please make sure you have a valid internet connection" which I do as I am talking to my friends in an xbox party.
(I literally crashed while typing this response and waiting for dungeon queue)

Betheny · September 2017

Apache_Kid wrote: »

Betheny wrote: »

Apache_Kid wrote: »

Betheny wrote: »

Nemesis7884 wrote: »

Betheny wrote: »

I haven't had any crashes ¯\_(ツ)_/¯

perfect - you're the always needed exception that proofes the rule

I guess.

I'm confused though about what people are calling "crashes"...is it getting dumped to the login screen or is it a computer crash where the PC reboots?

Because a PC reboot is a crash and relates to a person's computer...while getting dumped to login screen is a server issue.

I'm on Xbox and it's happening. This is not an issue related to the person's computer.

But what is it you're all calling a "crash"?

Does your xbox shut down or whatever those things do when freaked out, or do you just get booted to login?

Two different things happen. Sometimes my screen freezes, makes a buzzing sound then I'm at the Xbox dashboard. The other is i will be playing and all of a sudden I cannot change bars or use abilities and 30 seconds or so later I am at the title screen and it says "Unable to connect to game server. Please make sure you have a valid internet connection" which I do as I am talking to my friends in an xbox party.
(I literally crashed while typing this response and waiting for dungeon queue)

Okay the first one where the screen freezes then you hear that buzzing sound is definitely a "crash" and some kind of software/hardware issue (either ZOS's coding vs your hardware or your hardware actually failing)...the second one sounds like you lost connection to the server (which isn't a "crash", it's called getting booted to login).

Apache_Kid · September 2017

Betheny wrote: »

Apache_Kid wrote: »

Betheny wrote: »

Apache_Kid wrote: »

Betheny wrote: »

Nemesis7884 wrote: »

Betheny wrote: »

I haven't had any crashes ¯\_(ツ)_/¯

perfect - you're the always needed exception that proofes the rule

I guess.

I'm confused though about what people are calling "crashes"...is it getting dumped to the login screen or is it a computer crash where the PC reboots?

Because a PC reboot is a crash and relates to a person's computer...while getting dumped to login screen is a server issue.

I'm on Xbox and it's happening. This is not an issue related to the person's computer.

But what is it you're all calling a "crash"?

Does your xbox shut down or whatever those things do when freaked out, or do you just get booted to login?

Two different things happen. Sometimes my screen freezes, makes a buzzing sound then I'm at the Xbox dashboard. The other is i will be playing and all of a sudden I cannot change bars or use abilities and 30 seconds or so later I am at the title screen and it says "Unable to connect to game server. Please make sure you have a valid internet connection" which I do as I am talking to my friends in an xbox party.
(I literally crashed while typing this response and waiting for dungeon queue)

Okay the first one where the screen freezes then you hear that buzzing sound is definitely a "crash" and some kind of software/hardware issue (either ZOS's coding vs your hardware or your hardware actually failing)...the second one sounds like you lost connection to the server (which isn't a "crash", it's called getting booted to login).

I do not lose connection the server in any other games that I play online Xbox regularly at all. It is ONLY this game I have this issue with. This is not a network issue for me. I have spent hours doing troubleshooting suggested to me by support when I submit tickets. This even included me spending hours on the phone with my ISP trying to get them to explain to me how to open ports that support wanted me to open. When none of that worked they suggested I post on here to get the issue resolved. I did. No response still getting dropped from the server. Is it still my fault?

kimaeril · September 2017

*Merged comments, sorry*

kimaeril · September 2017

ZOS_JessicaFolsom wrote: »

For those of you experiencing these issues in the past 24-48 hours, may we please get your UserID, Gamertag, or PSN ID?

PC NA
@kimaeril

I've crashed 6 times in the past 30 minutes. I'm knocked out of the game and I get the screen that comes up asking what I was doing when the crash occurred. I've been playing since the Beta's and while I've had random crashes this is the worst. I'm on PC NA, I've disabled add-ons, run repairs but nothing is working. I hope the issue is figured out soon. I can't do dungeons or trials. I was turning in my crafting writs in Craglorn and can't even do that, I'll turn in one writ, crash, come back, turn in another and crash. I was trying to see if there was a pattern to what I was doing when I crashed, but there isn't at least none I can see.

Nebthet78 · September 2017

ZOS_JessicaFolsom wrote: »

For those of you experiencing these issues in the past 24-48 hours, may we please get your UserID, Gamertag, or PSN ID?

I did send in a Crash Report Jessica, but I just crashed myself.

PC NA
I was on Radu Stormwind in the Gold Coast. I had just gotten on my mount.
Win 8.1 64BIT OS
gtx 960 4GB

Crashed a second time... was able to grab this info from the problem details. I was switching characters and loading on another one at the time.
Problem signature:
Problem Event Name: APPCRASH
Application Name: eso.exe
Application Version: 1.0.0.1
Application Timestamp: 599e0232
Fault Module Name: StackHash_aa47
Fault Module Version: 6.3.9600.18725
Fault Module Timestamp: 593806da
Exception Code: c0000374
Exception Offset: PCH_ED_FROM_ntdll+0x0003C8AC
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: aa47
Additional Information 2: aa47f35db2dcb827d2501b4733adcc5d
Additional Information 3: f202
Additional Information 4: f202b6ac6a0b3679fe8a9ef50816c40d

Ashdroid · September 2017

Was in the Imperial City for a few hours today with zero crashes, then I went to Vvardenfell for a few minutes and immediately after I picked a pocket the game crashed...

(PS4 NA)

HansK · September 2017

PC-EU HansK

Almost daily crash-to-login. No other messages.

Topso · September 2017

@Topso PC/EU
Keep crashing randomly and often since patch. Thought it might be MM addon at first but seems to be crashing even without it.

Codeman1976 · September 2017

As mentioned by some of the others here, the first thing is to delete the settings of the game. I'm on console (PS4 Na-EP-PSN ID: Codeman1976) and can say first hand that I have to delete the settings every update (Sony or ESO related). For the PS4 go to ps4's settings-saved data in storage--delete- check the "ESO save data" box- choose delete. This only deletes the settings. The two things I have always changed in the settings is the assassination camera and no music. Anyway, hope this helps.

ShadowMole25 · September 2017

@ShadowMole25 PC/NA Multiple crashes everyday for the last week. Usually I can't interact with anything for around a minute before it kicks me to the login screen.

ArcaneBlue · September 2017

ZOS_JessicaFolsom wrote: »

For those of you experiencing these issues in the past 24-48 hours, may we please get your UserID, Gamertag, or PSN ID?

PC NA @ShinyRoserade
been going on for a few days now

Nebthet78 · September 2017

Crashed again while I was in my Ravenhurst home.. was able to copy the crash report his time.
@ZOS_JessicaFolsom

I ****** some stuff for privacy sakes.. I did submit the Crash report, so hopefully you guys actually get those.

===================================================================
eso has stopped working.
====================================================================

[reporter]
version = 0.01

[extra]
ProductName = eso
Version = eso.live.3.1.7.1492706
branch = live
char.account = Nebthet78
char.alliance = 1
char.name = Merrydia
client.executablebits = 32
client.mode = inworld
client.renderertype = D3D11
client.session_start_timestamp = 2017-09-04T02:57:37.407-05:00
client.time_since_load = 85
client.timestamp = 2017-09-04T03:03:44.922-05:00 -frme 19486-
client.uptime = 367.5
computer.name = ********
computer.user = *********
cpu.arch = 0
cpu.count = 8
cpu.level = 6
cpu.type = 586
data.depotid = 4000
data.dir = C:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
data.syncm = databuild
data.version = 4000.win.1492749.live.1492706
exe.buildnum = 1492706
exe.opt = release
exe.reltype = public
exe.type = client
gfx.description = 22.21.13.8205
gfx.deviceid = 5121.425867330.161
gfx.driver = NVIDIA GeForce GTX 960
gfx.vendorid = 4318
globby.address = *********
globby.port = 24507
loc.wloc =*****************
loc.world = House Breton Medium
loc.worldid = 743
loc.zone = Ravenhurst
login.address = **********
mem.system_physical = 12239
mem.total_current = 2437
mem.total_peak = 2922
mem.ws_current = 2389
mem.ws_peak = 2850
os.osbits = 64
os.platform = windows
os.version = 6.3.9600.
ptime = 368397
realm.depotid = 0
realm.id = 4000
realm.name = NA Megaserver
reportfield.ver = 3
version.major = 3
version.patch = 1
version.subpatch = 7

Nemesis7884 · September 2017

Betheny wrote: »

Nemesis7884 wrote: »

Betheny wrote: »

I haven't had any crashes ¯\_(ツ)_/¯

perfect - you're the always needed exception that proofes the rule

I guess.

I'm confused though about what people are calling "crashes"...is it getting dumped to the login screen or is it a computer crash where the PC reboots?

Because a PC reboot is a crash and relates to a person's computer...while getting dumped to login screen is a server issue.

crash means ctd - crash to desktop with the message "eso has stopped working"

i just don't understand how it works - yesterday, not a single crash all evening - tonight i crashed 4 times during the first hour...logged right out again and didnt touch the game anymore - if this continues i probably stopp playing within the next couple weeks and move on to something else...

Chapterhouse · September 2017

@awkwardupheaval PC EU
Just getting kicked to login menu over and over .