Issues Connecting to Console Megaservers - Info Requested

  • BoozeKashi
    BoozeKashi
    ✭✭
    LillyAngel wrote: »

    Consoles... they always sucked bad.... Don't even get why they bothered to waste time on console ports. The PC version would have much more content and bugs fixed if not those ridiculous consoles.

    ...says the hypocrite with the signature that states they do not complain... :D
  • PurifedBladez
    PurifedBladez
    ✭✭✭✭✭
    I feel like this thread is to just blow smoke till the maintenance on Tues.
  • BoozeKashi
    BoozeKashi
    ✭✭
    :| same feeling here, and Wednesday for PS4... 6 full days outage
  • esoMeesh
    esoMeesh
    Soul Shriven
    PS4
    STOCKTON,CA comcast
    City of ash group dungeon
    07AUG15 CHAR login and zonig into dungeon, or random wayshrine disconnects
  • master.blade
    master.blade
    Soul Shriven
    PS4

    Southern California

    Walked through a door then dropped from game in The Rift.

    Was trying to fast travel from one point to another during a quest then was dropped from session. Was not able to log back for until now. But still experience the former problems during gameplay.

    Have not created ticket.

  • Solcrab
    Solcrab
    •Which console are you on? - xbox one
    •What is your geographic location? - UK Littlehampton
    •What was the last thing you were doing in-game, and where were you in-game? Exploration, Dungeons,
    •When was the first time you got kicked from the game, and have you been able to get in and play since then?
    Yes i can play on and off but often could be halfway through a dungeon or a fight and the game boots me out to xbox home screen, also boots me out of bank interfaces in game and crashes on loading screens often I find moving an analogue stick seems to help the loading screen along. I would like to no whether holders of the digital copies are experiencing more issues and often I find xbox core service errors in my network settings. Sometimes not being able to log in to a gamer profile or eso at all. last night whilst scrolling through guild history in game I got an error message screen pop up in the same style as error messages were on pc..forming groups in p.v.p to then get booted from servers and losing leader status.
    •Have you created a ticket with Customer Support? No
  • RavenSkylord
    RavenSkylord
    ✭✭✭
    Was brought up earlier, but after a bit of digging found this may have a great deal to do with many peoples problems currently.

    Windows 10 began a forced update to PC last week. Two major problems have surfaced, one is it is creating a crash loop with many PC. Basically its finding a bad driver and automatically forcing a new download in an inifinty loop.

    Second issue is that Windows 10 default setting allows any PC on the internet to send data for update purposes, feeding into these inifinite loops from literally millions of locations.

    The problem may come down to area ISP priority, all OS updates are given highest packet priority, followed by PC traffic, with console traffic at the bottom of the list.

    Simply put, you could be getting roadblocked by a constant influx of high priority logjam. The fix could potentially be resting on Microsoft sorting out their own mess. No way of tracking where this massive buildup of internet traffic is congested at, as much of the data is being streamed from our own homes and neighbors homes.

    Situation sucks, but may not be with Zenimax at all
  • Rivqua
    Rivqua
    ✭✭
    X Box 1
    Sweden
    Standing still, selling items to merchant i Cyradiil
    Friday after noon and i have not been able to load in since
    Ticket number # 150810-001150
    FailIsAlwaysAnOption
  • usrevenge
    usrevenge
    ✭✭✭
    Which console are you on? ps4
    What is your geographic location? Baltimore maryland
    What was the last thing you were doing in-game, and where were you in-game? respawning in pvp
    When was the first time you got kicked from the game, and have you been able to get in and play since then? friday around 7pm EST, I can get back in sometimes but i get kicked at loading screens 95% of the time.
    Have you created a ticket with Customer Support?yes
  • OutlawzIX
    OutlawzIX
    Soul Shriven
    I played ffxi ffiv everquest wow this is absolutely the worst costumer service I've ever seen I mean they haven't even restarted the server what a f n joke and most of us on here are probably eso paying customers.
  • Mr5had0w
    Mr5had0w
    Which console are you on?

    Ps4

    What is your geographic location?

    East coast, State- VA

    What was the last thing you were doing in-game, and where were you in-game?

    In coldharbor bank. kicked most times I fast travel. i get The "this is a annually long load time" message then get kicked. the error states that I am not able to connect to the server.

    When was the first time you got kicked from the game, and have you been able to get in and play since then?

    yes i have been able to get in by switching to the EU server then back to NA server. this is rare and still get kicked when doing fast travelling. After i do get in, fast traveling is the big issue. once i log out, i have a problem getting connected to the server

    Have you created a ticket with Customer Support?

    yes and have been in contact with them since
  • bleach516
    bleach516
    Soul Shriven
    BoozeKashi wrote: »
    :| same feeling here, and Wednesday for PS4... 6 full days outage

    Well yes outage for me ....OUTRAGE!!!
  • bleach516
    bleach516
    Soul Shriven
    LillyAngel wrote: »
    We're all pretty much done waiting and playing this game where you want each individual person to tell you what's wrong and what issues they are experiencing. Everyone, if you've opened your damn eyeballs at all and read anything that everyone is saying, you would notice that every post and the ones before and after describe THE EXACT SAME *** THAT EVERY SINGLE ONE OF US IS EXPERIENCING. It's not 2, 3 or 4 things wrong it's 1 annoying hindrance that were all having. Get your heads out of the guys a** in front of you and rectify the situation. I feel real sorry for the people that actually pay for ESO+ and even more so the excitement I had for this game to come out. Every patch seems to being more and often times bigger issues then the patch before. Ridiculous.

    Consoles... they always sucked bad.... Don't even get why they bothered to waste time on console ports. The PC version would have much more content and bugs fixed if not those ridiculous consoles.

    @LillyAngel See if u can sit on ur couch with a pc or lay down in bed and chill with a pc I choose consoles for comfort
    and not sit in front of a pc my preference of course
  • LuminaLilly
    LuminaLilly
    ✭✭✭✭
    About 400 complaints about the same exact issue. I highly doubt it's area or ISP based.
  • Ch4mpTW
    Ch4mpTW
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    ✭✭✭✭✭
    Which console are you on?
    - PlayStation 4.
    What is your geographic location?
    - NJ, North America.
    What was the last thing you were doing in-game, and where were you in-game?
    - Attempting to travel via "wayshrine", and Craglorn.
    When was the first time you got kicked from the game, and have you been able to get in and play since then?
    - On Friday (August 7th, 2015), and yes I have (although only for approximately 5-30mins.)
    Have you created a ticket with Customer Support?
    - No.
  • BoozeKashi
    BoozeKashi
    ✭✭
    " Please visit this thread for requested info and any updates:"

    Soooo...... about those updates????


    As far as the requested info, since the PS4 and XB1 servers are different AND since every logon attempt generates a Load Request AND your servers report the number of Load Requests asked/answered AND how many times Realm Directory Server connections were dropped, isn't all this information pretty much sitting right there on the back end? Isn't it pretty standard practice to get system status reporting?

    I'm no expert by any means but it really is starting to smell like a smokescreen with this thread asking for info that they should have most of already. That, along with the fact they aren't providing any updates nor insight into the actual problem, it is more and more leading me to believe that we won't see anything done until Tuesday/Wednesday maintenance windows. If true, that really seems like a just wait and hope it fixes it approach.

    Come on ZOS, you can do better than this!
  • AgentRay
    AgentRay
    Can't even load to character selection now..
  • arcantonias
    arcantonias
    ✭✭✭
    just reboot the servers already, will most likely fix everyone's problem.
  • dreamersedge13b14_ESO
    dreamersedge13b14_ESO
    Soul Shriven
    Xbox One
    Pacific Northwest
    Library of Dusk, Coldharbour
    Friday evening, yes I have been able to play but get kicked every time I go to a loading screen.
    I've created 2 tickets.
  • helsmack
    helsmack
    Soul Shriven
    Which console are you on?
    Xbox
    What is your geographic location?
    Brooklyn, NY

    What was the last thing you were doing in-game, and where were you in-game?
    Wayshrine to Stormhold (although current unable to login at all)

    When was the first time you got kicked from the game, and have you been able to get in and play since then?
    Saturday. Yes, I can play for a long time if I don't use a wayshrine or change zones.

    Have you created a ticket with Customer Support?
    I have never done that before, so I am looking into how to do it. I will submit one this morning.
  • tlriderbxub17_ESO
    tlriderbxub17_ESO
    Soul Shriven
    Which console are you on? Xbox one
    What is your geographic location? New York , ny USA
    What was the last thing you were doing in-game, and where were you in-game?
    Joining dungeon hroup from group finder then Got kicked trying to fast travel at way shrine , now stuck on loading screen trying to leave boy foyen.
    When was the first time you got kicked from the game, and have you been able to get in and play since then?
    Load in but any travel between regions or to player results in kick with you must have a valid Internet connection message
    Have you created a ticket with Customer Support?
    No

  • BindingEnergy
    BindingEnergy
    Soul Shriven
    DEVICE: XBOX ONE

    GEOGRAPHIC LOCATION: Pittsburgh, PA

    Started on Friday, any time I hit a loading screen it appears there is an 80% chance I get dropped. Re-connection is intermittent, but useless since I will not be able to move to my destination anyway.
  • Rune_Relic
    Rune_Relic
    ✭✭✭✭✭
    jaydlaw wrote: »
    FYI,

    I changed the primary and secondary DNS IP addresses, switched them around actually. afterward i was able play without issue. My internet provider is comcast. If you are one that is handy IT wise, give it a try. Another posted messaged about this as well, and since my PS4 sits outside the dmz I need to manually enter the ip info into the ps4.

    So could be lack of response from ISP DNS rather than ZOS Servers or lost packets.
    Try the google public DNS IP servers instead...
    https://en.wikipedia.org/wiki/Google_Public_DNS
    Try changing WAN MTU settings on your router to 1400 (this isn't ideal performance wise..just a stability test).
    Anything that can be exploited will be exploited
  • mattozzy
    mattozzy
    Day four still stuck at character load screen. Finally got a response and its the same robot response everyone else got saying check my stuff and contact PlayStation. My stuff is good and verizon and sony say I'm 100% fine. Guess it's useless to send another ticket in cause it's just an automated response. I'm guessing were getting no help till the maintenance this week. Very disappointed but don't expect anything different anymore. Hopefully we can get back on this weekend.
  • DeMoNzZxPR
    DeMoNzZxPR
    Soul Shriven
    •Xbox One
    • Puerto Rico
    • I was walking from Glenumbra to Stormhaven. And now I cant log since 3 or 4 days ago
    •3 or 4 days ago
    • 2 open tickets
  • Porska
    Porska
    ✭✭
    Changing DNS to googles or level 3's DNS does work for a few hours worth of play. You will eventually crash and have to switch to another DNS. Did this all day yesterday and worked fine.
  • Porska
    Porska
    ✭✭
    Btw level 3's DNS has not crashed on me yet, going on 10 hours with it.
  • brutishbergen
    brutishbergen
    Soul Shriven
    Which console are you on?
    >>PS4
    What is your geographic location?
    >>Niagara Falls, Canada
    What was the last thing you were doing in-game, and where were you in-game?
    >>Trying to dungeon dive, in deshaan.
    When was the first time you got kicked from the game, and have you been able to get in and play since then?
    >>Friday, AUGUST 7, 2015 @ 1800EDT
    >>briefly for 10 minutes in between 5-6 HOURS of not being able to.

    Oh and BTW I worked in CS for a major computer company - YOUR CS responses are the absolute worst.
  • ferndaug
    ferndaug
    Soul Shriven
    Was brought up earlier, but after a bit of digging found this may have a great deal to do with many peoples problems currently.

    Windows 10 began a forced update to PC last week. Two major problems have surfaced, one is it is creating a crash loop with many PC. Basically its finding a bad driver and automatically forcing a new download in an inifinty loop.

    Second issue is that Windows 10 default setting allows any PC on the internet to send data for update purposes, feeding into these inifinite loops from literally millions of locations.

    The problem may come down to area ISP priority, all OS updates are given highest packet priority, followed by PC traffic, with console traffic at the bottom of the list.

    Simply put, you could be getting roadblocked by a constant influx of high priority logjam. The fix could potentially be resting on Microsoft sorting out their own mess. No way of tracking where this massive buildup of internet traffic is congested at, as much of the data is being streamed from our own homes and neighbors homes.

    Situation sucks, but may not be with Zenimax at all
    If that was the case, we wouldnt be able to play any other games...
  • richief777
    richief777
    Soul Shriven
    Which console are you on?

    PS4

    What is your geographic location?

    Detroit area

    What was the last thing you were doing in-game, and where were you in-game?

    When I am able to log in, i get kicked ever time I try to load a new area

    When was the first time you got kicked from the game, and have you been able to get in and play since then?

    Saturday morning was the first time I had an issue. I can sometimes get back in by going to PS4 menu and closing the app and restarting.

    Have you created a ticket with Customer Support?

    No
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