Issues Connecting to Console Megaservers - Info Requested

mwpjr1313

PS4
Texas
In Eastmarch, tried logging on multiple times on 8/8 and 8/9.
Tried logging on about 5 times over the last 20 mins still cant get on
Still receiving no internet connection error, however can get onto all my other games online and psn

CommanderTRON

PS4 NA EBONHEART PACT
MAINE, U.S.
FIRST CONNECTION DISRUPTION FRIDAY 9pm Eastern
Consistently worsening
Every load screen causes potential disconnect
Created EU Megaserver character with zero connection issues
On average 19/20 attempts to log in fails statistic approximately same for in game loading to different areas
Once in game as long as no loading, connection remains, unless high graphics ie population high or a lot of animation caused by combat. If those occur connection is lost.

CommanderTRON

Also others not experiencing the disconnection issues began to after grouping with me, who has been effected.

twise223

Console is ps4

Location is sonora, ca

Last thing I was doing is leaving the rift going to stone falls. Now I'm stick between the rift and stonefalls. First the rift screen loads then it goes straight to the stone stonefalls load screen. Then it says I will experience a long load time. Then it crashes. I'm stuck between maps. Help me.

First time I started notice problems or getting kicked was Saturday morning going through the whole weekend.

Did I create a ticket? No because it won't let me play

MrGigglypants

no fix until Wednesday lol what 5 days is that a joke.

Goopdog

ZOS_GinaBruno wrote: »

Hello everyone,

We're aware that many of you are still experiencing issues when attempting to log into the console megaservers. We don't currently have an update, but rest assured that we are still investigating. That said, we'd like to get some information from you that will assist us:

• Which console are you on?
• What is your geographic location?
• What was the last thing you were doing in-game, and where were you in-game?
• When was the first time you got kicked from the game, and have you been able to get in and play since then?
• Have you created a ticket with Customer Support?

We understand this is very frustrating, and appreciate your understanding and patience while we continue to dig into this issue. Moving forward, we'll provide any updates in this thread.

1) Xbox One

2) Central USA

3) Fast Traveled to Waypoint

4) Doing a dungeon, and yes for a short amount of time.

5) Yes

Jaden_Terak

ZOS_GinaBruno wrote: »

Hello everyone,

We're aware that many of you are still experiencing issues when attempting to log into the console megaservers. We don't currently have an update, but rest assured that we are still investigating. That said, we'd like to get some information from you that will assist us:

• Which console are you on?
• What is your geographic location?
• What was the last thing you were doing in-game, and where were you in-game?
• When was the first time you got kicked from the game, and have you been able to get in and play since then?
• Have you created a ticket with Customer Support?

We understand this is very frustrating, and appreciate your understanding and patience while we continue to dig into this issue. Moving forward, we'll provide any updates in this thread.

• PS4
• Northeastern USA
• Character Creation
• Right after character creation was finished, and no, I can't even access the character selection screen.
• No ticket, since there's little point in telling support what's already been stated a hundred times over.

Elektrakosh

XboxOne
WIRRAL England
In the middle of Battle with Faolchu
Since last patch update on Tuesday. Got kicked and got a message saying I need a valid internet connection, tried again barely got in and plagued with lag. Been unplayable since then so became a casual player popping on to see if I could get at least an hour here and there.
No. Not worth it. The ticket system on console is never successful when I try it.

BoozeKashi

Which console are you on?
PS4

What is your geographic location?
Thailand

What was the last thing you were doing in-game, and where were you in-game?
Looking for Nirncrux in Craglorn

When was the first time you got kicked from the game, and have you been able to get in and play since then?
Friday, around 9pm est

Have you created a ticket with Customer Support?
Yes

Thrasher6669

Xbox one
Arizona

It started around Thursday night Friday morning early. Every time I tried to phase in or out of an area or fast travel it would kick me. I am in coldharbour. It rarely lets me sign to my character anymore it seems to of gotten worst. I have not made a ticket as I can't even get into the game.

PurifedBladez

I haven't gotten kicked in like 2 hours now... which is amazing.

I've been in cyrodil like the whole time though.

sashadawnleeub17_ESO

Which console are you on?
PS4

What is your geographic location?
CALIFORNIA

What was the last thing you were doing in-game, and where were you in-game?
LOCATION: THE RIFT > RIFTEN || ATTEMPTING TO PORTAL INTO EYEVEA - CONSTANT CRASHING

When was the first time you got kicked from the game, and have you been able to get in and play since then?
CURRENTLY UNABLE TO GET INTO THE GAME AT ALL SINCE 6:30AM PST (AUG 9, 2015)

Have you created a ticket with Customer Support?
NEGATIVE. THOUGHT I WOULD CHECK OUT THE NEWS VIA TWITTER & FORUMS... NOT LOOKING GOOD, GUYS

EDIT: FORGOT TO INCLUDE THE "AM" AFTER 6:30

Tovo

Customer Service got back to me and did something on their end, logged back in and my character was moved. Everything seemed to work, but was kicked out when I used the 'travel to player' feature. Finally got back in again and wayshrine'd a few times to different places before getting kicked out at coldharbour.

I'm back to being stuck at the loading screen right after you select your server. No response from customer service in 2 hours, hopefully it's not another 24 hour wait for a response.

Collins6542

Console: Xbox One

Geographical Location: Des Moines, Iowa

Last thing I was doing in-game: exploring Stormhaven.

When could I last get on: Friday morning (CST)

Have I submitted a ticket request: Yes - Question Reference # 150808-000036

SachiLamashtu

omg PLEASE do something my kids are sad , maybe you need a SUPER DOOPER MEGA SERVER ???, at least give us some answers Honest ones plz, all the other games seem to work great, whats the 411 ///

Immortal1

PS4

Northwest Iowa

Started Friday

Issues logging in and IF I get in I get kicked out fast traveling anywhere. It seems if I log into the EU server, then back out and log into US server it works as long as I do not fast travel. I can walk from region to region with few issues. Entering delves or dungeons are doughtful.
I've been playing this game for less than a month. It worked perfect for weeks, then this. I have played online MMO's and I know issues come up. Please resolve things soon. Thanks!

Collins6542

Immortal1 wrote: »

PS4

Northwest Iowa

Started Friday

Issues logging in and IF I get in I get kicked out fast traveling anywhere. It seems if I log into the EU server, then back out and log into US server it works as long as I do not fast travel. I can walk from region to region with few issues. Entering delves or dungeons are doughtful.
I've been playing this game for less than a month. It worked perfect for weeks, then this. I have played online MMO's and I know issues come up. Please resolve things soon. Thanks!

Nice! Fellow Iowan!!!! (In Des Moines here)

Snips

[Which console are you on?
PS4, NA server

What is your geographic location?
Thailand

What was the last thing you were doing in-game, and where were you in-game?
Questing in Deshan

When was the first time you got kicked from the game, and have you been able to get in and play since then?
Everytime it needs to load, i will be kicked to login screen.
I can log in again, if i switch to the EU server and then back to the NA server. If it needs to load again i get kicked again.

Have you created a ticket with Customer Support?
No.

BluSpixMacaw

The First Time I got kicked was while trying to fast travel to Reapear's March 3 days ago it's been acting up ever since then. I'm on Xbox One North America Mega Server.

BluSpixMacaw

BluSpixMacaw wrote: »

The First Time I got kicked was while trying to fast travel to Reapear's March 3 days ago it's been acting up ever since then. I'm on Xbox One North America Mega Server.

Nebraska, USA

SachiLamashtu

i URGE EVERYONE TO CREATE A TICKET . OR TWO OR THREE, IF NEED BE .....MAYBE THEY DON'T DO ANYTHING TILL THEY GET THEIR "QUOTA " OR CERTAIN AMOUNT OF TICKETS , seems that the response was comp gen telling me my stuff might be not connected right or my port is not open , oh my port is open alright and all the money i spent on this game and the crowns $$$ went right out the port LAWL , anyway hope they care about us and fix this soon,

loveXtheXmayhem

Xbox one NA
Florida
Try to quest in a different area
won't Load and sometimes can't even log in
Y'all should do the update today not tomorrow

Collins6542

SachiLamashtu wrote: »

i URGE EVERYONE TO CREATE A TICKET . OR TWO OR THREE, IF NEED BE .....MAYBE THEY DON'T DO ANYTHING TILL THEY GET THEIR "QUOTA " OR CERTAIN AMOUNT OF TICKETS , seems that the response was comp gen telling me my stuff might be not connected right or my port is not open , oh my port is open alright and all the money i spent on this game and the crowns $$$ went right out the port LAWL , anyway hope they care about us and fix this soon,

I received a response from them today on my ticket asking more information about what I'm experiencing. I think they're playing catch up since so many people were having this issue.

BoozeKashi

Snips wrote: »

[Which console are you on?
PS4, NA server

What is your geographic location?
Thailand

What was the last thing you were doing in-game, and where were you in-game?
Questing in Deshan

When was the first time you got kicked from the game, and have you been able to get in and play since then?
Everytime it needs to load, i will be kicked to login screen.
I can log in again, if i switch to the EU server and then back to the NA server. If it needs to load again i get kicked again.

Have you created a ticket with Customer Support?
No.

Sawadee krab fellow Thailand player!!!

methical311

We're all pretty much done waiting and playing this game where you want each individual person to tell you what's wrong and what issues they are experiencing. Everyone, if you've opened your damn eyeballs at all and read anything that everyone is saying, you would notice that every post and the ones before and after describe THE EXACT SAME *** THAT EVERY SINGLE ONE OF US IS EXPERIENCING. It's not 2, 3 or 4 things wrong it's 1 annoying hindrance that were all having. Get your heads out of the guys a** in front of you and rectify the situation. I feel real sorry for the people that actually pay for ESO+ and even more so the excitement I had for this game to come out. Every patch seems to being more and often times bigger issues then the patch before. Ridiculous.

SachiLamashtu

methical311 wrote: »

We're all pretty much done waiting and playing this game where you want each individual person to tell you what's wrong and what issues they are experiencing. Everyone, if you've opened your damn eyeballs at all and read anything that everyone is saying, you would notice that every post and the ones before and after describe THE EXACT SAME *** THAT EVERY SINGLE ONE OF US IS EXPERIENCING. It's not 2, 3 or 4 things wrong it's 1 annoying hindrance that were all having. Get your heads out of the guys a** in front of you and rectify the situation. I feel real sorry for the people that actually pay for ESO+ and even more so the excitement I had for this game to come out. Every patch seems to being more and often times bigger issues then the patch before. Ridiculous.

omg omg omg sooooo on target well said methical, i totally was going to get the eso plus for all my kids like omg 60 plus bucks a month for what ? sad kids ? oh no way now, ON A LIGHTER NOTE .... i pre ordered Star wars Battlefront ( hope that runs well ) lol........ Truth be told ? When NO MANS SKY COMES OUT ...THIS PLACE WILL BE A GHOST TOWN ...LAWL
Sachi in Chicago.

seventh25

xbox1
na server
kentucky, us
trying to teleport in eldenroot
no i have not made a ticket
it started friday the 7th

LillyAngel

methical311 wrote: »

We're all pretty much done waiting and playing this game where you want each individual person to tell you what's wrong and what issues they are experiencing. Everyone, if you've opened your damn eyeballs at all and read anything that everyone is saying, you would notice that every post and the ones before and after describe THE EXACT SAME *** THAT EVERY SINGLE ONE OF US IS EXPERIENCING. It's not 2, 3 or 4 things wrong it's 1 annoying hindrance that were all having. Get your heads out of the guys a** in front of you and rectify the situation. I feel real sorry for the people that actually pay for ESO+ and even more so the excitement I had for this game to come out. Every patch seems to being more and often times bigger issues then the patch before. Ridiculous.

Consoles... they always sucked bad.... Don't even get why they bothered to waste time on console ports. The PC version would have much more content and bugs fixed if not those ridiculous consoles.

methical311

True ^^^^

SachiLamashtu

LillyAngel wrote: »

methical311 wrote: »

We're all pretty much done waiting and playing this game where you want each individual person to tell you what's wrong and what issues they are experiencing. Everyone, if you've opened your damn eyeballs at all and read anything that everyone is saying, you would notice that every post and the ones before and after describe THE EXACT SAME *** THAT EVERY SINGLE ONE OF US IS EXPERIENCING. It's not 2, 3 or 4 things wrong it's 1 annoying hindrance that were all having. Get your heads out of the guys a** in front of you and rectify the situation. I feel real sorry for the people that actually pay for ESO+ and even more so the excitement I had for this game to come out. Every patch seems to being more and often times bigger issues then the patch before. Ridiculous.

Consoles... they always sucked bad.... Don't even get why they bothered to waste time on console ports. The PC version would have much more content and bugs fixed if not those ridiculous consoles.

LAWL you say that now , did i mention that "No Man's Sky" will be on console ONLY , and from what i hear only on ps4 so check that out while your waiting to log in , the future is now