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Bank Account Being Charged?
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cheeser123 wrote: »zshadez_ESO wrote: »You don't have to pay for another month, though. Whether you cancel after setting up the sub or not the auth will still fall off of your card/bank account and you have the 30 days without paying for another month.
Terms of service clearly state, when you cancel, you will still be billed for any renewal that occurs within 30 days. So, unless you activate and cancel on the same day....
They note that it can take that long, not that it will. This is to protect themselves from issues if a cancellation is made too late.0 -
cheeser123✭✭✭zshadez_ESO wrote: »They note that it can take that long, not that it will. This is to protect themselves from issues if a cancellation is made too late.
You're right, I'm sure based on how things have gone so far that this top-notch billing system will have no glitches, bugs, errors, or other "convenient problems" like this.1 -
Tweek✭✭✭cazlonb16_ESO wrote: »
This.
I would also like to add NO MMO has EVER been this broken at release. ever.
People are losing items and cannot get them back. ever.
People are being perma banned for thing they didn't do.
Everyone this happens too just please unsub, ask for a refund, and play a real MMO.
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Daviiid_ESO✭✭✭cazlonb16_ESO wrote: »
This.
I would also like to add NO MMO has EVER been this broken at release. ever.
People are losing items and cannot get them back. ever.
People are being perma banned for thing they didn't do.
Everyone this happens too just please unsub, ask for a refund, and play a real MMO.
Good release compared to others imo. The game has been running smoothly (except a crash every now and then. but that's not the whole world.) You don't have to blow things out of proportion.
Actually a lot of mmo's (wow, swtor, aion included) required you to fill out your cc info before getting access to your included 30 days. Even though they didn't hold any amount as authorization, you had to fill out valid CC details or buy a gamecard.2 -
This: ^ "Even though they didn't hold any amount as authorization"
this thing bothered a lot of ppl!Edited by silvestru_liviueb17_ESO on April 12, 2014 10:15AM~~~ROMANIAN SPIRITS~~~
~ALDMERI DOMINION~0 -
DBHAShadow✭✭
This.
I would also like to add NO MMO has EVER been this broken at release. ever.
People are losing items and cannot get them back. ever.
People are being perma banned for thing they didn't do.
Everyone this happens too just please unsub, ask for a refund, and play a real MMO.
That's a pretty negative way to state things, if people like you were listened to when WoW was released it wouldn't have been what it is. I seem to recall WoW being fairly buggy, and having a fair number of emergency maintenance shutdowns.i'm not senDing sublIminal mEssages.0 -
Calistrasza✭✭✭Daviiid_ESO wrote: »cazlonb16_ESO wrote: »
This.
I would also like to add NO MMO has EVER been this broken at release. ever.
People are losing items and cannot get them back. ever.
People are being perma banned for thing they didn't do.
Everyone this happens too just please unsub, ask for a refund, and play a real MMO.
Good release compared to others imo. The game has been running smoothly (except a crash every now and then. but that's not the whole world.) You don't have to blow things out of proportion.
Actually a lot of mmo's (wow, swtor, aion included) required you to fill out your cc info before getting access to your included 30 days. Even though they didn't hold any amount as authorization, you had to fill out valid CC details or buy a gamecard.
I don't know why people keep saying this. It's entirely untrue. I never had to fill out credit card info to play WoW or SWTOR. I played WoW for 2 years without entering a single credit card digit. I never even clicked on the link that would take me to that section. I played my 30 days, then bought pre-paid game cards. [Please note the order there. That is very important: I first played out my 30 days that came with the purchase of the game, then I went to a store and purchased a pre-paid game card so I could keep playing. I did not have to buy a game card first.] SWTOR I played until my free time was up, then decided I didn't like the game and uninstalled it. Not once did I have to fill out credit card information to play that game. This was long before both of those games were F2P.
Please stop spreading mis-information. If you've managed to get into ESO and play the game without issues or interruptions, fantastic. But please stop making excuses for the way this issue is being handled. Zenimax doesn't need you to be their hero. And please be respectful and understanding of the people who are still struggling with these issues, regardless of the reasons. I said this earlier and I shall repeat it now: Your good fortune does not negate someone else's bad fortune.
Edited by Calistrasza on April 12, 2014 10:27AMYour good fortune does not negate someone else's bad fortune.6 -
DBHAShadow✭✭In the ten years I played WoW (bought multiple accounts for RAF) I've always had to set up a sub to get the 30 days free, no idea how you got it to work with out setting up a sub or putting in a time card.i'm not senDing sublIminal mEssages.0
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otomodachi✭✭✭DBHAShadow wrote: »In the ten years I played WoW (bought multiple accounts for RAF) I've always had to set up a sub to get the 30 days free, no idea how you got it to work with out setting up a sub or putting in a time card.
WTF? READ THE POSTS. He used time cards. THAT IS NOT A SUB, because it is non-recurring. Subscriptions are recurring. Subscriptions mean, metaphorically, that they keep a file on you. A company can call all paid play-time a subscription if they want, it's just a word if they want to use it that way.What do you gain by criticizing a CSR complaint?1 -
Daviiid_ESO✭✭✭Calistrasza wrote: »Daviiid_ESO wrote: »cazlonb16_ESO wrote: »
This.
I would also like to add NO MMO has EVER been this broken at release. ever.
People are losing items and cannot get them back. ever.
People are being perma banned for thing they didn't do.
Everyone this happens too just please unsub, ask for a refund, and play a real MMO.
Good release compared to others imo. The game has been running smoothly (except a crash every now and then. but that's not the whole world.) You don't have to blow things out of proportion.
Actually a lot of mmo's (wow, swtor, aion included) required you to fill out your cc info before getting access to your included 30 days. Even though they didn't hold any amount as authorization, you had to fill out valid CC details or buy a gamecard.
I don't know why people keep saying this. It's entirely untrue. I never had to fill out credit card info to play WoW or SWTOR. I played WoW for 2 years without entering a single credit card digit. I never even clicked on the link that would take me to that section. I played my 30 days, then bought pre-paid game cards. [Please note the order there. That is very important: I first played out my 30 days that came with the purchase of the game, then I went to a store and purchased a pre-paid game card so I could keep playing. I did not have to buy a game card first.] SWTOR I played until my free time was up, then decided I didn't like the game and uninstalled it. Not once did I have to fill out credit card information to play that game. This was long before both of those games were F2P.
Please stop spreading mis-information. If you've managed to get into ESO and play the game without issues or interruptions, fantastic. But please stop making excuses for the way this issue is being handled. Zenimax doesn't need you to be their hero. And please be respectful and understanding of the people who are still struggling with these issues, regardless of the reasons. I said this earlier and I shall repeat it now: Your good fortune does not negate someone else's bad fortune.
It's not untrue, AFAIK they don't do this anymore, and your 2 years were probably after that time period. You can even look it up and you'll find old forum posts etc. on the respective game forums that says the same thing. People wondering why they have to enter their CC information before they can get their free month. But it's pretty obvious that you don't know what you're talking about since you think WoW is f2p.
You're the one spreading "mis-information", look it up if you don't believe me. Authorization before access is common practice, however I'm not saying that it's right. And doing it for the full amount definitely isn't. But subscription models have required CC info before.
I understand that people are frustrated when it doesn't work, but I didn't say that it was smooth to rub it in anyones face. Saying that it's the worst release ever, most buggiest game ever, first game ever to need cc info etc. is just completely false, and I said that in a non-disrespectful way.Edited by Daviiid_ESO on April 12, 2014 12:34PM0 -
Maestro_Sartori✭✭✭jaschacasadiob16_ESO wrote: »
Well Gina, if you wanna build a long lasting relationship with costumers, that is, if you guys want people to keep paying, then you guys might starting being a little less shady and more sincere. And with this I mainly refer to the fact that to play the 30 days we paid for, we have to pay at least another month, as per ToS. And we both know you perfectly know what I mean.ZOS_GinaBruno wrote: »We want to let you know that we are taking this very seriously and are currently analyzing the situation.
Nobody blames you guys for the bugs or the problems with the cloud infrastructure. We understand that it happens and that you guys work hard to fix it.
Just don't fool us.
...and have a nice weekend!
I'm playing just fine and haven't paid anything:)
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Vladish✭✭silvestru_liviueb17_ESO wrote: »This: ^ "Even though they didn't hold any amount as authorization"
this thing bothered a lot of ppl!
That also doesn't make people as angry as actually being charged instead of having the funds held, as it sort of forces you to play an extra month whether you want to or not (unless they will be more willing to give refunds).0 -
Calistrasza✭✭✭Daviiid_ESO wrote: »Calistrasza wrote: »Daviiid_ESO wrote: »cazlonb16_ESO wrote: »
This.
I would also like to add NO MMO has EVER been this broken at release. ever.
People are losing items and cannot get them back. ever.
People are being perma banned for thing they didn't do.
Everyone this happens too just please unsub, ask for a refund, and play a real MMO.
Good release compared to others imo. The game has been running smoothly (except a crash every now and then. but that's not the whole world.) You don't have to blow things out of proportion.
Actually a lot of mmo's (wow, swtor, aion included) required you to fill out your cc info before getting access to your included 30 days. Even though they didn't hold any amount as authorization, you had to fill out valid CC details or buy a gamecard.
I don't know why people keep saying this. It's entirely untrue. I never had to fill out credit card info to play WoW or SWTOR. I played WoW for 2 years without entering a single credit card digit. I never even clicked on the link that would take me to that section. I played my 30 days, then bought pre-paid game cards. [Please note the order there. That is very important: I first played out my 30 days that came with the purchase of the game, then I went to a store and purchased a pre-paid game card so I could keep playing. I did not have to buy a game card first.] SWTOR I played until my free time was up, then decided I didn't like the game and uninstalled it. Not once did I have to fill out credit card information to play that game. This was long before both of those games were F2P.
Please stop spreading mis-information. If you've managed to get into ESO and play the game without issues or interruptions, fantastic. But please stop making excuses for the way this issue is being handled. Zenimax doesn't need you to be their hero. And please be respectful and understanding of the people who are still struggling with these issues, regardless of the reasons. I said this earlier and I shall repeat it now: Your good fortune does not negate someone else's bad fortune.
It's not untrue, AFAIK they don't do this anymore, and your 2 years were probably after that time period. You can even look it up and you'll find old forum posts etc. on the respective game forums that says the same thing. People wondering why they have to enter their CC information before they can get their free month. But it's pretty obvious that you don't know what you're talking about since you think WoW is f2p.
You're the one spreading "mis-information", look it up if you don't believe me. Authorization before access is common practice, however I'm not saying that it's right. And doing it for the full amount definitely isn't. But subscription models have required CC info before.
I understand that people are frustrated when it doesn't work, but I didn't say that it was smooth to rub it in anyones face. Saying that it's the worst release ever, most buggiest game ever, first game ever to need cc info etc. is just completely false, and I said that in a non-disrespectful way.
I've been playing since 2005. WoW is F2P up to level 20. You can download, install and play the game without entering a single credit card digit. Yes, there are restrictions, but as with any F2P MMO there will be (The exception to this is Guild Wars, I think. I don't know for sure, I've never played it). But it -is- F2P. I would provide you a link, but I'm sure you're intelligent enough to find one yourself.
And you keep referring to subscription models. Yes, I agree that a subscription requires credit card information. Using a pre-paid game card does not. And it certainly shouldn't require you paying for a month of play time in order to unlock 30 days that you paid for when purchasing the game. To call them "free" is laughable. They were included in the price of the game itself.
Your good fortune does not negate someone else's bad fortune.0 -
Vladish✭✭DBHAShadow wrote: »
That's a pretty negative way to state things, if people like you were listened to when WoW was released it wouldn't have been what it is. I seem to recall WoW being fairly buggy, and having a fair number of emergency maintenance shutdowns.
Yeah, those were the days... Wow was actually a nice, challenging game and not an expensive chat server... lol.
But on more serious note though, in-game bugs aside as those are bound to happen, the real problem is ZeniMax's business tactics, random bans, and authorization tickets at this time. Those could have been easily avoided with a little forethought. People not being able to access their money or being charged prior to when they are supposed to... that was something that's a common knowledge that it would get people pissed.
Random bans? Why start those when they are fully automated and they don't even have the resources available at the moment to focus on working those out on case by case basis, as there a lot of people unjustly banned among the culprits.
And the authenticator ticket to log in? Okay, they tried it, it didn't work, they now have a feedback to work with, so they can fix it. And why implement it in the first place if there are so many other things that need to be addressed first.
In my opinion I think that their priority would have to be disabling the authorization tickets for the time being and working out problems with their subscription system, or making a universal code available to public with an official apology for the problems it has caused. Only after that they can properly allocate resources between servicing people that have been unjustly banned/had stuff deleted/etc. and to fixing in-game bugs. In-game bugs were granted, given the new game status, although it is still disappointing to see so many bugs still here that were well known since early beta. Makes you wonder about both, their effectiveness of their beta and the size of the crew allocated to this project.
One step at a time. At this point I just want to see what is ZeniMax going to do, because I very much so would like to see this game succeed long-term as I enjoyed beta and early-access, and I have seen potential it has.Edited by Vladish on April 12, 2014 3:12PM1 -
Daviiid_ESO✭✭✭Calistrasza wrote: »Daviiid_ESO wrote: »Calistrasza wrote: »Daviiid_ESO wrote: »cazlonb16_ESO wrote: »
This.
I would also like to add NO MMO has EVER been this broken at release. ever.
People are losing items and cannot get them back. ever.
People are being perma banned for thing they didn't do.
Everyone this happens too just please unsub, ask for a refund, and play a real MMO.
Good release compared to others imo. The game has been running smoothly (except a crash every now and then. but that's not the whole world.) You don't have to blow things out of proportion.
Actually a lot of mmo's (wow, swtor, aion included) required you to fill out your cc info before getting access to your included 30 days. Even though they didn't hold any amount as authorization, you had to fill out valid CC details or buy a gamecard.
I don't know why people keep saying this. It's entirely untrue. I never had to fill out credit card info to play WoW or SWTOR. I played WoW for 2 years without entering a single credit card digit. I never even clicked on the link that would take me to that section. I played my 30 days, then bought pre-paid game cards. [Please note the order there. That is very important: I first played out my 30 days that came with the purchase of the game, then I went to a store and purchased a pre-paid game card so I could keep playing. I did not have to buy a game card first.] SWTOR I played until my free time was up, then decided I didn't like the game and uninstalled it. Not once did I have to fill out credit card information to play that game. This was long before both of those games were F2P.
Please stop spreading mis-information. If you've managed to get into ESO and play the game without issues or interruptions, fantastic. But please stop making excuses for the way this issue is being handled. Zenimax doesn't need you to be their hero. And please be respectful and understanding of the people who are still struggling with these issues, regardless of the reasons. I said this earlier and I shall repeat it now: Your good fortune does not negate someone else's bad fortune.
It's not untrue, AFAIK they don't do this anymore, and your 2 years were probably after that time period. You can even look it up and you'll find old forum posts etc. on the respective game forums that says the same thing. People wondering why they have to enter their CC information before they can get their free month. But it's pretty obvious that you don't know what you're talking about since you think WoW is f2p.
You're the one spreading "mis-information", look it up if you don't believe me. Authorization before access is common practice, however I'm not saying that it's right. And doing it for the full amount definitely isn't. But subscription models have required CC info before.
I understand that people are frustrated when it doesn't work, but I didn't say that it was smooth to rub it in anyones face. Saying that it's the worst release ever, most buggiest game ever, first game ever to need cc info etc. is just completely false, and I said that in a non-disrespectful way.
I've been playing since 2005. WoW is F2P up to level 20. You can download, install and play the game without entering a single credit card digit. Yes, there are restrictions, but as with any F2P MMO there will be (The exception to this is Guild Wars, I think. I don't know for sure, I've never played it). But it -is- F2P. I would provide you a link, but I'm sure you're intelligent enough to find one yourself.
And you keep referring to subscription models. Yes, I agree that a subscription requires credit card information. Using a pre-paid game card does not. And it certainly shouldn't require you paying for a month of play time in order to unlock 30 days that you paid for when purchasing the game. To call them "free" is laughable. They were included in the price of the game itself.
I called them free because that's what they're always advertised as. WoW has not always been "f2p" up to level 20, no, and there was a point where you had to insert your CC information OR buy a game-card to unlock the included month. Even to the point that there were fake CC info going around the internet just for authorization (for people without CC or not willing to share it with blizz.) As I said, if you don't believe me, look it up and you'll find old threads etc. that supports what I'm saying (assuming you're intelligent enough.) That said, I'm in EU, and this might've been different in the US, but I highly doubt it.
SWTOR also did this at one point, and several others.Edited by Daviiid_ESO on April 12, 2014 3:23PM0 -
Valwardon✭✭
I think you are spreading misinformation. WoW is Free to play. You can play to a max level of 20 for free. You can do anything you want after you hit 20. Heck some even use there "free" account to Twink in level 20 bracket. Not a trial but FREE without entering ANY details. Credit Card or other wise.Daviiid_ESO wrote: »Calistrasza wrote: »Daviiid_ESO wrote: »cazlonb16_ESO wrote: »
This.
I would also like to add NO MMO has EVER been this broken at release. ever.
People are losing items and cannot get them back. ever.
People are being perma banned for thing they didn't do.
Everyone this happens too just please unsub, ask for a refund, and play a real MMO.
Good release compared to others imo. The game has been running smoothly (except a crash every now and then. but that's not the whole world.) You don't have to blow things out of proportion.
Actually a lot of mmo's (wow, swtor, aion included) required you to fill out your cc info before getting access to your included 30 days. Even though they didn't hold any amount as authorization, you had to fill out valid CC details or buy a gamecard.
I don't know why people keep saying this. It's entirely untrue. I never had to fill out credit card info to play WoW or SWTOR. I played WoW for 2 years without entering a single credit card digit. I never even clicked on the link that would take me to that section. I played my 30 days, then bought pre-paid game cards. [Please note the order there. That is very important: I first played out my 30 days that came with the purchase of the game, then I went to a store and purchased a pre-paid game card so I could keep playing. I did not have to buy a game card first.] SWTOR I played until my free time was up, then decided I didn't like the game and uninstalled it. Not once did I have to fill out credit card information to play that game. This was long before both of those games were F2P.
Please stop spreading mis-information. If you've managed to get into ESO and play the game without issues or interruptions, fantastic. But please stop making excuses for the way this issue is being handled. Zenimax doesn't need you to be their hero. And please be respectful and understanding of the people who are still struggling with these issues, regardless of the reasons. I said this earlier and I shall repeat it now: Your good fortune does not negate someone else's bad fortune.
But it's pretty obvious that you don't know what you're talking about since you think WoW is f2p.
So no sparky no need to "think" wow is free to play because it is.
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Vladish✭✭Daviiid_ESO wrote: »
It's not untrue, AFAIK they don't do this anymore, and your 2 years were probably after that time period. You can even look it up and you'll find old forum posts etc. on the respective game forums that says the same thing. People wondering why they have to enter their CC information before they can get their free month. But it's pretty obvious that you don't know what you're talking about since you think WoW is f2p.
You're the one spreading "mis-information", look it up if you don't believe me. Authorization before access is common practice, however I'm not saying that it's right. And doing it for the full amount definitely isn't. But subscription models have required CC info before.
I understand that people are frustrated when it doesn't work, but I didn't say that it was smooth to rub it in anyones face. Saying that it's the worst release ever, most buggiest game ever, first game ever to need cc info etc. is just completely false, and I said that in a non-disrespectful way.
I have been with Blizzard since Lost Vikings and with Wow since year one. The only difference I see is that Wow was completely up front with all their business decision. I never had my arm twisted in order to play the game. They also always kept their community informed in timely fashion, which shows respect and recognition that their community is what makes them. At least I had a positive experience with blizzard in that fashion.
This I would say is the biggest difference between the companies. ZeniMax is doing stuff behind the scenes, and keeping people in the dark. That will get people mad because it's their money and time ZeniMax is messing with. That's a good way to lose a lot customers.4 -
Daviiid_ESO✭✭✭
I think you are spreading misinformation. WoW is Free to play. You can play to a max level of 20 for free. You can do anything you want after you hit 20. Heck some even use there "free" account to Twink in level 20 bracket. Not a trial but FREE without entering ANY details. Credit Card or other wise.Daviiid_ESO wrote: »Calistrasza wrote: »Daviiid_ESO wrote: »cazlonb16_ESO wrote: »
This.
I would also like to add NO MMO has EVER been this broken at release. ever.
People are losing items and cannot get them back. ever.
People are being perma banned for thing they didn't do.
Everyone this happens too just please unsub, ask for a refund, and play a real MMO.
Good release compared to others imo. The game has been running smoothly (except a crash every now and then. but that's not the whole world.) You don't have to blow things out of proportion.
Actually a lot of mmo's (wow, swtor, aion included) required you to fill out your cc info before getting access to your included 30 days. Even though they didn't hold any amount as authorization, you had to fill out valid CC details or buy a gamecard.
I don't know why people keep saying this. It's entirely untrue. I never had to fill out credit card info to play WoW or SWTOR. I played WoW for 2 years without entering a single credit card digit. I never even clicked on the link that would take me to that section. I played my 30 days, then bought pre-paid game cards. [Please note the order there. That is very important: I first played out my 30 days that came with the purchase of the game, then I went to a store and purchased a pre-paid game card so I could keep playing. I did not have to buy a game card first.] SWTOR I played until my free time was up, then decided I didn't like the game and uninstalled it. Not once did I have to fill out credit card information to play that game. This was long before both of those games were F2P.
Please stop spreading mis-information. If you've managed to get into ESO and play the game without issues or interruptions, fantastic. But please stop making excuses for the way this issue is being handled. Zenimax doesn't need you to be their hero. And please be respectful and understanding of the people who are still struggling with these issues, regardless of the reasons. I said this earlier and I shall repeat it now: Your good fortune does not negate someone else's bad fortune.
But it's pretty obvious that you don't know what you're talking about since you think WoW is f2p.
So no sparky no need to "think" wow is free to play because it is.
They still use a subscription model, even though the trial is free. And my point was that they also used pre-auth at one point, before the changes in the last couple of years.
EDIT: no need to spin further on whether WoW is F2P or not, since it's off topic and not relevant to the discussion at hand.Edited by Daviiid_ESO on April 12, 2014 3:29PM0 -
Daviiid_ESO✭✭✭Daviiid_ESO wrote: »
It's not untrue, AFAIK they don't do this anymore, and your 2 years were probably after that time period. You can even look it up and you'll find old forum posts etc. on the respective game forums that says the same thing. People wondering why they have to enter their CC information before they can get their free month. But it's pretty obvious that you don't know what you're talking about since you think WoW is f2p.
You're the one spreading "mis-information", look it up if you don't believe me. Authorization before access is common practice, however I'm not saying that it's right. And doing it for the full amount definitely isn't. But subscription models have required CC info before.
I understand that people are frustrated when it doesn't work, but I didn't say that it was smooth to rub it in anyones face. Saying that it's the worst release ever, most buggiest game ever, first game ever to need cc info etc. is just completely false, and I said that in a non-disrespectful way.
I have been with Blizzard since Lost Vikings and with Wow since year one. The only difference I see is that Wow was completely up front with all their business decision. I never had my arm twisted in order to play the game. They also always kept their community informed in timely fashion, which shows respect and recognition that their community is what makes them. At least I had a positive experience with blizzard in that fashion.
This I would say is the biggest difference between the companies. ZeniMax is doing stuff behind the scenes, and keeping people in the dark. That will get people mad because it's their money and time ZeniMax is messing with. That's a good way to lose a lot customers.
I'm not disagreeing with that. I'm just surprised so many think that authorization has NEVER been done EVER in an mmo. Especially the big ones that get mentioned a lot.Edited by Daviiid_ESO on April 12, 2014 3:31PM0 -
Valwardon✭✭Daviiid_ESO wrote: »
I think you are spreading misinformation. WoW is Free to play. You can play to a max level of 20 for free. You can do anything you want after you hit 20. Heck some even use there "free" account to Twink in level 20 bracket. Not a trial but FREE without entering ANY details. Credit Card or other wise.Daviiid_ESO wrote: »Calistrasza wrote: »Daviiid_ESO wrote: »cazlonb16_ESO wrote: »
This.
I would also like to add NO MMO has EVER been this broken at release. ever.
People are losing items and cannot get them back. ever.
People are being perma banned for thing they didn't do.
Everyone this happens too just please unsub, ask for a refund, and play a real MMO.
Good release compared to others imo. The game has been running smoothly (except a crash every now and then. but that's not the whole world.) You don't have to blow things out of proportion.
Actually a lot of mmo's (wow, swtor, aion included) required you to fill out your cc info before getting access to your included 30 days. Even though they didn't hold any amount as authorization, you had to fill out valid CC details or buy a gamecard.
I don't know why people keep saying this. It's entirely untrue. I never had to fill out credit card info to play WoW or SWTOR. I played WoW for 2 years without entering a single credit card digit. I never even clicked on the link that would take me to that section. I played my 30 days, then bought pre-paid game cards. [Please note the order there. That is very important: I first played out my 30 days that came with the purchase of the game, then I went to a store and purchased a pre-paid game card so I could keep playing. I did not have to buy a game card first.] SWTOR I played until my free time was up, then decided I didn't like the game and uninstalled it. Not once did I have to fill out credit card information to play that game. This was long before both of those games were F2P.
Please stop spreading mis-information. If you've managed to get into ESO and play the game without issues or interruptions, fantastic. But please stop making excuses for the way this issue is being handled. Zenimax doesn't need you to be their hero. And please be respectful and understanding of the people who are still struggling with these issues, regardless of the reasons. I said this earlier and I shall repeat it now: Your good fortune does not negate someone else's bad fortune.
But it's pretty obvious that you don't know what you're talking about since you think WoW is f2p.
So no sparky no need to "think" wow is free to play because it is.
They still use a subscription model, even though the trial is free. And my point was that they also used pre-auth at one point, before the changes in the last couple of years.
EDIT: no need to spin further on whether WoW is F2P or not, since it's off topic and not relevant to the discussion at hand.
Most F2P MMO's have subscription models. Also it is not a trial it is as long as you want to play at level 20. LOTR DnD online they all have sub models. Does that make them any less F2P? Does not change the fact you are spreading misinformation. Learn what the word trial is. A trial is when you TRY something. Wow Starter is not a trial as you can play it for however long you would like.
No matter how you chalk it up you where using disinformation to spread your propaganda like most media outlets we have today. If you are gonna argue something be sure to get your facts straight or say that you BELIEVE something is a certain way. When you go claiming something as a fact and it is very well proven your fact is wrong this now makes your whole argument less credible. So now no one is gonna listen to anything you have to say because you are spreading lies as facts.Edited by Valwardon on April 12, 2014 4:14PM0 -
VerwuverhuvenSoul ShrivenI was getting help for this and then suddenly they decided I was important anymore. Please help me get this crap sorted. I've been locked out since SUNDAY. My support-ticket # is 140404-049565.
As it stands now, I paid $100 for a game I can't play. I want my money back.1 -
lancetheegamerub17_ESOSoul ShrivenIs there a reason why Zenimax simply could not charge $0.01 for the authorization fee? As it stands I've paid a total of $180 just to be able to play the game. That's unacceptable.2 -
Look at the section of the page I've circled. This does say they will authorize the card, however they don't explain that they're authorizing the full amount. Just look at the amount they're indicating will be charged. That's deceptive. I've NEVER EVER EVER had to authorize a CC a FULL SUBSCRIPTION AMOUNT BEFORE being able to play the game time that came with an MMO purchase. I've only ever seen very small charges like $0.01 or $1.00. Charging the full subscription fee just to authorize a card is unheard of. And I've played a plethora of MMO's over the years.
Zenimax, being that I love the Elder Scrolls universe so much, I'm not going to raise holy hell over this. BUT, I REALLY hope you guys will be comping some free game time for the trouble and for the inability of so many to play the game when they thought they could. I haven't been able to play now for a while and it's starting to *** me off....guys please fix the issue ASAP.Edited by djstormx1981 on April 12, 2014 6:44PM1 -
Dexlord✭The question is - why I see only 24 remaining days when I'm supposed to have 54 days if I follow the logic?Edited by Dexlord on April 12, 2014 8:05PM0
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Ciante✭Another week has passed without any change
It seems Thieves Guild is in the game after all, it's called Zenimax...6 -
DBHAShadow wrote: »In the ten years I played WoW (bought multiple accounts for RAF) I've always had to set up a sub to get the 30 days free, no idea how you got it to work with out setting up a sub or putting in a time card.
Of course you set up a sub. What people are having issue with is the authorization charge to their accounts. They're charging the full price for the 30, 60 or 180 day subscription fee for "authorizing" the card, and many people are having issues with the charge remaining on their account for far longer than it's supposed to. If they had used the normal authorization amount of $0.01 or $1.00 there wouldn't be this uproar. The main issue at hand is the questionable practice of charging that up front in order for people to access the 30 days free game time that are included with the purchase of the game. I myself am pretty upset about this as it has affected me. I've been wanting to play all day but can't now because of this. I have $9 in my account right now, as payday isn't until next week, but because their system is doing what it is I can't set up my subscription until then.
I hope they at least comp some additional game time for the trouble and inability to play the game.Edited by djstormx1981 on April 12, 2014 8:30PM0 -
Yikes✭not a White Knight but i think i get the logic here and i don't agree. They charge the full subscription amount to make sure you will be able to be billed for the first subscription, because you have to give a 30 day cancellation notice. By the wording and i seen this before, if you cancel your account 1-29 days before your next billing cycle you will be auto billed again. So basically setting up a subscription with them means you are in fact going to pay for another month, weather you only want 30 days or not. I don't want to commit 2 months for setting up what should be 1 month.0