Continuation of Patcher Reinstall Issues

Tigstk

I play NA client. I've repair and redownloaded just the Exe multiple times....

I'm stuck in a Install, Play, Error 12, Repair, Install, Play, Error 12, Repair. Loop......nothings works.

It keeps trying to download the whole game even tho its all there already....I don't understand how its still downloading. I've done the 5GB patch 3 times now, and the 22GB patch once.......It deleted all of my files so I restored to 4/1 and saved them all and now even tho all the files are there it still wants to download them...and when they finish downloading it Crashes and tries to download them again.......

I also put in a CS ticket asking for a phone call about 15 hours ago now.....No call.

shak71b16_ESO

Damn, did u ever tried to do a full clean install again? Besides that, we still could try if my exe works for you (not sure if there is a difference between NA and EU exe)

Tigstk

I'm at the point where I just want my game to work....I'm done trying to fix it.....Having no answers from ZOS is the worst...

Everything worked fine for me 1pm EST 4/3....I was playing when the servers went down and now My Launcher and Game client are both broken after the...what was it a 70Mb? patch yesterday?

I want to say ill wait for them to fix it but........no signs saying they are going to fix it.

Worst part if I work 60 hours a week and Thursday is my only full day off and it got completely wasted trying to fix this game which I was looking forward to playing.

All my friends are out lvling me now and I'll be super behind....took all the fun out of the game now ill be questing alone instead of enjoying the game as I planned.....

Marthanna

I'm still having to log on by going to eso.exe file directly. Launcher wants to start re-installing.

shak71b16_ESO

Tigstk wrote: »

I'm at the point where I just want my game to work....I'm done trying to fix it.....Having no answers from ZOS is the worst...

Everything worked fine for me 1pm EST 4/3....I was playing when the servers went down and now My Launcher and Game client are both broken after the...what was it a 70Mb? patch yesterday?

I want to say ill wait for them to fix it but........no signs saying they are going to fix it.

Worst part if I work 60 hours a week and Thursday is my only full day off and it got completely wasted trying to fix this game which I was looking forward to playing.

All my friends are out lvling me now and I'll be super behind....took all the fun out of the game now ill be questing alone instead of enjoying the game as I planned.....

Thats i have the idea with trying my exe file to see if u can log into the game bypassing the launcher till ZOS comes up with a solution for us all

Aldarund

Marthanna wrote: »

I'm still having to log on by going to eso.exe file directly. Launcher wants to start re-installing.

Look for my post at 7 page

ZOS_GinaBruno

Just a quick update: we are still working on this and hope to have a solution for you soon. Thanks so much for hanging in there while we figure this out.

DJ_Pandatripp

I tried the uninstall launcher bit and when I woke up this morning it seems to be fixed. Hope it stays fixed now.

Tigstk

Just Deleted the whole ZOS folder and gunna fresh install.....If this doesn't work i'll move to Sacrificing small animals to Malag Bal.

shak71b16_ESO

DJ_Pandatripp wrote: »

I tried the uninstall launcher bit and when I woke up this morning it seems to be fixed. Hope it stays fixed now.

so u just unistalled the launcher and installed it again?

Tigstk

shak71b16_ESO wrote: »

DJ_Pandatripp wrote: »

I tried the uninstall launcher bit and when I woke up this morning it seems to be fixed. Hope it stays fixed now.

so u just unistalled the launcher and installed it again?

I did this and it fixed the launcher (Gave me a repair option and let me have a play button over the install) but you might get Error 12 on launch like me.

If you can play by Eso.Exe method now then re installing the launcher might help.........MIGHT

shak71b16_ESO

Tigstk wrote: »

Just Deleted the whole ZOS folder and gunna fresh install.....If this doesn't work i'll move to Sacrificing small animals to Malag
Bal.

Please tell me if that solved your problem

Ariane

My problem was solved using the info in this post: http://forums.elderscrollsonline.com/discussion/comment/538381/#Comment_538381

Daverios

I was able to get this solved without having to reinstall or wait hours. Does not help if your folder already wiped obviously

< -- Uber geek for hire aka IT Consultant is my work title.

I offered ZOS the solution but they turned me down and want me to provide them the answer for free. Best of luck all, may the fates be kind. See you in Tamriel

shak71b16_ESO

I will stick to my bypass method for today and will see if something changes this weekend. otherwise, full deinstall and clean install of all things

sergeyfeldmanb14_ESO

This worked for me! Thank you.

Audigy wrote: »

Obmar wrote: »

The path for the files isn't the same in the US version ...

Any US client people get this file version thing to work? what path di you use?

I can help,

The NA version doesn't has the (EU) at their folder.

So you just need to change the files that you use and look for a folder without the EU.

Fix for the NA version,

Same procedure, but with the following files.

http://www.jkgaming.co.nz/gamefiles.rar (I did not test those yet for viruses, so be aware of that)

depot.version --> Zenimax Online\The Elder Scrolls Online\depot\
game_player.version --> Zenimax Online\The Elder Scrolls Online\game\
vo_en.version -->Zenimax Online \The Elder Scrolls Online\game\vo_en\

Any more questions?

Marthanna

Aldarund wrote: »

Marthanna wrote: »

I'm still having to log on by going to eso.exe file directly. Launcher wants to start re-installing.

Look for my post at 7 page

Thanks so much Aldarund! I'll try this fix when I get off work today. Great game even with the problems we've been experiencing.

edubbsgolfpro

my repair only gets to 17% each time and then freezes. I get the seemingly popular Fatal Error 11 when I hit play.

nifheimr

patching now seems working!

nifheimr

5GB patch possible?

otomodachi

Thanks for putting a face on stuff these past 24 hours, @ZOS_GinaBruno, good luck in the next month.

ZOS_GinaBruno wrote: »

Just a quick update: we are still working on this and hope to have a solution for you soon. Thanks so much for hanging in there while we figure this out.

Tigstk

So now when I try and Fresh download its telling me "Webget Request Failed" and is stopping the download before 1%


WWWWWWWWWWTTTTTTTTTTTTTTFFFFFFFFFFFFFFFFFFFFFF

zanndoth

I have 30Gb space and the update won't contnue cuz apparently the update needs 60Gb disk space??

shak71b16_ESO

Tigstk wrote: »

So now when I try and Fresh download its telling me "Webget Request Failed" and is stopping the download before 1%

WWWWWWWWWWTTTTTTTTTTTTTTFFFFFFFFFFFFFFFFFFFFFF

Got this from another website, maybe its the samer prob u encounter now, see his solution if it works for you : this happened to me aswell when i downloaded it on my laptop. Then i realised that I hadn’t changed it to NA server (as Im from EU it automatically was dl from the EU setting) after i changed it i started the download again and after a while of checking it started downloads and now its fully downloaded. Maybe check you are downloading from the NA server and not the EU? hope that helps

Artheiron

Hello people I had same issues like you and now I'll share how I fixed my launcher problem. (sorry for engRish mistakes)

1- backup your elder scrolls online folder (or just rename it) x:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online and make sure you can still play by clicking eso.exe in that folder. (\game\client\eso.exe)

2- start launcher press update then quit.

3- now you'll see a new elder scrolls online folder in x:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online

4- go back to your backup eso folder copy all the stuff in depot folder and paste it to the new one. (merge them) and then copy remaining 2 folders "\game" and "\vo_en" and paste them into the new eso folder.

5- Start launcher, click repair. wait till verifies...

This fixed my problem. Wish you the best luck.

Tigstk

shak71b16_ESO wrote: »

Tigstk wrote: »

So now when I try and Fresh download its telling me "Webget Request Failed" and is stopping the download before 1%

WWWWWWWWWWTTTTTTTTTTTTTTFFFFFFFFFFFFFFFFFFFFFF

Got this from another website, maybe its the samer prob u encounter now, see his solution if it works for you : this happened to me aswell when i downloaded it on my laptop. Then i realised that I hadn’t changed it to NA server (as Im from EU it automatically was dl from the EU setting) after i changed it i started the download again and after a while of checking it started downloads and now its fully downloaded. Maybe check you are downloading from the NA server and not the EU? hope that helps

Run as Admin seems to be helping a little....its on NA and I live in NA.......It seems to be downloading 1 or 2GB then getting the error.....I've had to restart it twice now.

Darkrift

ZOS_GinaBruno wrote: »

Just a quick update: we are still working on this and hope to have a solution for you soon. Thanks so much for hanging in there while we figure this out.

Only around 15 hours between updates

tjkick_ESO

After doing abit of research it seems this problem has been around for awhile. Cant imagine why they wait till now to fix it, if they really are trying to fix it that is.

My bet is that they have no clue what the problem is either.

Aldarund

tjkick_ESO wrote: »

My bet is that they have no clue what the problem is either.

Lol. How they have no clue when its obvious? Laucnher just deleted and not copied new one version files after last patch( and its obviously a bug in laucnher\patchfiles), so now it thinks game not installed because launcher only checks 3 file to make sure it installed - if it dont find them, it just want to reinstall no matter if the other content in place. Its like superlazy implementation of launcher\updater, while if it was a proper launcher there will be check for all files so only download needed ones..

pounamu

Yeah it's bad that it's taking them this long to post no solution and the community has come up with a fix it makes me laugh.