Continuation of Patcher Reinstall Issues

Veenified

OP here...
Attached my report from Game Consultant.

[EDIT] upload bugged out see comment below...

Veenified

OP here...
Attached my report from Game Consultant.

josephirothb16_ESO

Thanks man, it worked for me

Omnihotdog

Arugh. I hit install before knowing any better. *sigh* anyone seen my 50' ethernet cable?

charlotte_reynoldsb16_ESO

I've reinstalled, repaired, tried to add back the files that were uploaded and nothing is working It says it's 100% installed but when I click play it turns grey for a few seconds and then back to blue, nothing else happens.
EDIT: I turned off my antivirus software and it worked!

Veenified

ZOS, it has reached the point where your customers are fixing the game and launcher for you... We are still waiting for an official solution.

MrZeeck

If it takes them this long to fix a launcher issue, I dread to see how long it'll take them to fix an actual problem with the game itself =/ this is really not off to a good start

mystery05

im also having the install issue show up .but i am also showing a larger than normal game install size on my hard drive
in comparison to my friends who did not have my log in issue and i have also seen some people say that they have upwards of 50 gigs . i found a file folder containing a bit over 22 gigs in mine called patchdata.depot 22.4 GB (24,108,428,604 bytes) and this has caused my install size to be larger.

Audigy

MrZeeck wrote: »

If it takes them this long to fix a launcher issue, I dread to see how long it'll take them to fix an actual problem with the game itself =/ this is really not off to a good start

I did wonder if its actually their own Launcher or if they let a company make the Launcher for them.

I know it sounds totally hilarious, but the Launcher is of Solid State Networks and not of ZO as far I can tell.

I repeat what I said before, everyone please back up those three *.Version files. Save them on your Desktop and apply them if the problem occurs again during the next patch. Also make sure that you never hit install or repair, it can cause a total wipe.

First try the three files

MrZeeck

Yes I know about these fixes and so far I haven't used Install/repair. BUT it would be nice to see an actual "official" fix for it, it's kinda silly that players themselves have to figure it out.

Obmar

Current Status:

Launcher is giving me "install" button.

I play using the eso.exe because I don't want to d/l the entire game again...

Is a fix coming, because the .exe thing is not going to work long term I am sure.

shak71b16_ESO

Audigy wrote: »

MrZeeck wrote: »

If it takes them this long to fix a launcher issue, I dread to see how long it'll take them to fix an actual problem with the game itself =/ this is really not off to a good start

I did wonder if its actually their own Launcher or if they let a company make the Launcher for them.

I know it sounds totally hilarious, but the Launcher is of Solid State Networks and not of ZO as far I can tell.

I repeat what I said before, everyone please back up those three *.Version files. Save them on your Desktop and apply them if the problem occurs again during the next patch. Also make sure that you never hit install or repair, it can cause a total wipe.

First try the three files

can you point me to those files? i have no idea what kind of files do you mean

mystery05

it was in zenimax online > the elder scrolls online > depot folder
the location of the folder that made my install size larger

MrZeeck

can you point me to those files? i have no idea what kind of files do you mean

You can find them on page 7, posted by: Aldarund

shak71b16_ESO

Thnxs

Edit: I just found this: In the EU Folder, inside game folder open locales and there stands: en-US.dll ? is that supposed to be there in the EU Game folder?

Goibot

Just wanted to thank you guys - I was able to copy the whole folder to another drive and put in the three file then do a repair of it. Thanks!!!

yynderjohn

Alarund and Pou you guys rock!!! I added the files to my folders (slightly different path since I have a beta client I bet), and it worked!!! Thank you so much

Obmar

put files in the "depot" folder - works in the US!

I am now repairing instead of the hell of install

Distrobomb

Patched yesterday, reinstalled, and now everything is gravy. Was irritated but I'm over it.

Audigy

Obmar wrote: »

The path for the files isn't the same in the US version ...

Any US client people get this file version thing to work? what path di you use?

I can help,

The NA version doesn't has the (EU) at their folder.

So you just need to change the files that you use and look for a folder without the EU.

Fix for the NA version,

Same procedure, but with the following files.

http://www.jkgaming.co.nz/gamefiles.rar (I did not test those yet for viruses, so be aware of that)

depot.version --> Zenimax Online\The Elder Scrolls Online\depot\
game_player.version --> Zenimax Online\The Elder Scrolls Online\game\
vo_en.version -->Zenimax Online \The Elder Scrolls Online\game\vo_en\

Any more questions?

Veenified

OP here...
I applied the version file fix and my game and launcher is working after it did a ~5GB patch. The game runs flawlessly now.

I would still advise people to be wary about downloading these files and copying them into the game folders as this is not an official fix from ZOS.

bluntpreeb18_ESO

HansK wrote: »

In the launcher under "Game options" canceled the install, then under "Game options" did a Repair, this took a about 15 minutes in my case. After that the "play" button showed "Update". After selecting this the game started downloading and installing a 50 MB patch. After that everything was normal again.

This worked for me.

Darshyne

No official fix yet for EU ? You'r terrible.

Wire011

Wants me to reinstall

keylargo

Vocley wrote: »

give us some alternative download option.. mirror links etc, because this one is way to slow.... and Launcher deleting all game files is definitely biggest mistake I had seen from ages in any game realise

Bethesda you were not ready for prime time...(Captain Obvious) I have spent most of the time since yesterday afternoon's patch simply trying to log on. You broke something major with that patch.

Sorry Bruno the repair option did not work.

Have you considered a roll-back? So far I hate your game tbh.

Tigstk

Hey guys need help here.....I've been having a Similar issue but I have fixed the launcher as far as I can tell.....now when I hit play I get Error 12

HOW DO I FIX ERROR 12, I WAS PLAYING FINE FOR DAYS BEFORE THE PATCH.

I've been trying to fix this for over 12 hours now this is completely ridiculous....Everything was fine before patch.

shak71b16_ESO

Tigstk wrote: »

Hey guys need help here.....I've been having a Similar issue but I have fixed the launcher as far as I can tell.....now when I hit play I get

Error 12

HOW DO I FIX ERROR 12, I WAS PLAYING FINE FOR DAYS BEFORE THE PATCH.

I've been trying to fix this for over 12 hours now this is completely ridiculous....Everything was fine before patch.

Did you try to bypass the launcher by using the eso.exe?

Tigstk

shak71b16_ESO wrote: »

Tigstk wrote: »

Hey guys need help here.....I've been having a Similar issue but I have fixed the launcher as far as I can tell.....now when I hit play I get

Error 12

HOW DO I FIX ERROR 12, I WAS PLAYING FINE FOR DAYS BEFORE THE PATCH.

I've been trying to fix this for over 12 hours now this is completely ridiculous....Everything was fine before patch.

Did you try to bypass the launcher by using the eso.exe?

Yup, I still get Error 12 even if I run as Admin

shak71b16_ESO

U play on NA or EU client? maybe someone could upload the exe and u could try if this solves your prob. If u EU i could upload my exe as i am able to bypass that way

Daverios

Jesus H Christ how can this STILL be going on.

I am glad I am tech savvy or would have been losing my *** since yesterday.

Shame on you ZOS.