Official Stream Team Member Exploiting and Being Offensive Toward Viewers

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  • spartaxoxo
    spartaxoxo
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    I do not punch walls and throw inappropriate slurs when I'm annoyed with a video game. I mean, I'll cuss, but I don't consider saying that to a viewer as "gamer language," or normal behavior.
  • Soarora
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    A stream team member is representing the game and ZOS as a company. They are upheld to higher standards than just some twitch streamer. It’s like how teachers can’t post NSFW content on their instagram or business students can’t post about how great day trading is on their twitter… you can, its within your right, but you’ll lose your job because you are not someone a company wants to associate with.
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  • ZOS_Icy
    ZOS_Icy
    mod
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  • TheAwesomeChimpanzee
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    jlats wrote: »

    Surely someone would have to be absolutely detached from reality to think the normal spectrum of human emotion should regularly include violence and slurs, especially over something as trivial a video game.

    I completely agree, the idea that emotional outbursts in competitive gaming must include slurs and violent behavior is detached from reality. No one is saying streamers shouldn’t have emotions, but trying to normalize offensive language and harassment as just part of the “competitive experience” is ridiculous.

    People manage frustration in high-pressure environments all the time without resorting to toxicity. The fact that someone would argue otherwise, especially in defense of someone publicly representing a game, is frankly concerning. If your version of “normal” includes hurling insults at others, maybe it’s time to reevaluate what normal actually is.
  • DaniimalsSF
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    Decimus wrote: »

    This is why I wrote "There are Twitch Terms of Service that all streamers have to abide by, so if someone says something way out of line I'd recommend contacting Twitch about it."

    Big streamers do lose sponsors if they say something way out of line, but using a few slurs like mentioned in original post... I've seen way bigger streamers with multi-billion dollar sponsors use much worse language than that - you're setting unrealistic expectations on people.

    I'd recommend checking a few League streams, streamers with multiple sponsors (sponsors bigger than Zenimax)... and see what kind of language is being used there.

    Sure, there is a classy way to deal with situations and the... less classy way, but as mentioned: people are not robots.

    Plenty of streamers do deal with toxicity daily and do act like professionals... most of the time. I watch many of them.

    I've also seen how these people act on a very bad day or when they reach that "tipping point" - people whom you'd never even imagine getting that mad.


    It's very easy to tell other people how they should act while you're completely detached from the situation.

    Accountable for what?

    All I can see here is something about a streamer "exploiting" (something streamers are inaccurately accused of daily) and some angry gamer words.

    Where is the context? How was this streamer accused of exploiting? What were the words directed at the streamer? Was it someone from in game who'd been harassing the streamer in game for hours for example?

    All missing context.


    Yes, I'd consider it very rude if someone just snapped at me like that out of nowhere, but we're missing the context here.

    It is a completely realistic and achievable expectation to use absolutely zero slurs ever. There is never a justification.
  • Decimus
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    Soarora wrote: »
    A stream team member is representing the game and ZOS as a company. They are upheld to higher standards than just some twitch streamer. It’s like how teachers can’t post NSFW content on their instagram or business students can’t post about how great day trading is on their twitter… you can, its within your right, but you’ll lose your job because you are not someone a company wants to associate with.

    Yep, it's the same if you have big sponsors on Twitch... you can't say just about anything.

    What is mentioned here though is still relatively mild, we're not talking about racist or homophobic terms, death threats, doxxing... anything that could actually be considered a "brand risk".

    Maybe a lot of people posting here are very mild mannered, but I can promise you people with much bigger sponsors who stake their entire livelihoods on competitive play and being/seeming good at what they do take it a lot more serious when things go sideways and emotions flare up. This doesn't excuse any of the above, but I think we can allow people a swear word or two, no? Atleast in every other category sponsors do.

    Over-policing peoples' behaviour only makes them afraid to stream the game, contributes to anxiety and even more negative emotions.
    PC/EU @ DECMVS
  • forum_gpt
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    Decimus wrote: »

    Yep, it's the same if you have big sponsors on Twitch... you can't say just about anything.

    What is mentioned here though is still relatively mild, we're not talking about racist or homophobic terms, death threats, doxxing... anything that could actually be considered a "brand risk".

    Maybe a lot of people posting here are very mild mannered, but I can promise you people with much bigger sponsors who stake their entire livelihoods on competitive play and being/seeming good at what they do take it a lot more serious when things go sideways and emotions flare up. This doesn't excuse any of the above, but I think we can allow people a swear word or two, no? Atleast in every other category sponsors do.

    Over-policing peoples' behaviour only makes them afraid to stream the game, contributes to anxiety and even more negative emotions.

    Minimizing what happened by saying it's ‘relatively mild’ completely misses the point. This isn’t just about a casual swear word or two—this was a Stream Team member using an exploit and responding to criticism with outright offensive language, including telling someone to ‘suck my d***’ and using an ableist slur. That absolutely falls into the category of behavior that reflects poorly on the game and its community.

    Being in the Stream Team means they’re representing the game, and with that comes a level of responsibility. If a regular player got banned for exploit abuse or toxic behavior, would we excuse it by saying ‘oh well, emotions flared up’? No. So why should a Stream Team member get special treatment?

    Also, the idea that holding people accountable is ‘over-policing’ is just an excuse to avoid consequences. If someone is so worried about being held to basic standards of decency, maybe they shouldn’t be in a position where they’re representing the game in the first place.
  • Dragonnord
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    forum_gpt wrote: »

    Minimizing what happened by saying it's ‘relatively mild’ completely misses the point. This isn’t just about a casual swear word or two—this was a Stream Team member using an exploit and responding to criticism with outright offensive language, including telling someone to ‘suck my d***’ and using an ableist slur. That absolutely falls into the category of behavior that reflects poorly on the game and its community.

    Being in the Stream Team means they’re representing the game, and with that comes a level of responsibility. If a regular player got banned for exploit abuse or toxic behavior, would we excuse it by saying ‘oh well, emotions flared up’? No. So why should a Stream Team member get special treatment?

    Also, the idea that holding people accountable is ‘over-policing’ is just an excuse to avoid consequences. If someone is so worried about being held to basic standards of decency, maybe they shouldn’t be in a position where they’re representing the game in the first place.

    This above.

    And also my first post (second in this thread) were I clearly state it's a common thing on the streamer, a daily thing, not a word or two.
     
    Edited by Dragonnord on February 15, 2025 6:48PM
    SERVER: NA | PLATFORM: PC | OS: Windows 10 | CLIENT: Steam | ESO PLUS: Yes
  • LPapirius
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    forum_gpt wrote: »

    I was watching at the time, and I completely agree—ZOS needs to address this. Just because they're a Stream Team member doesn't mean they should be able to act however they want. They’re still representing the game and should be held to the same standards as everyone else. This kind of behavior is completely unacceptable, and they shouldn’t get a free pass for something this serious.

    The moderators of this forum are also representatives of ZOS, and their treatment of the forum users is a reflection of ZOS' level of respect for their customer base just as a stream team members actions are.
  • Decimus
    Decimus
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    forum_gpt wrote: »

    Minimizing what happened by saying it's ‘relatively mild’ completely misses the point. This isn’t just about a casual swear word or two—this was a Stream Team member using an exploit and responding to criticism with outright offensive language, including telling someone to ‘suck my d***’ and using an ableist slur. That absolutely falls into the category of behavior that reflects poorly on the game and its community.

    Being in the Stream Team means they’re representing the game, and with that comes a level of responsibility. If a regular player got banned for exploit abuse or toxic behavior, would we excuse it by saying ‘oh well, emotions flared up’? No. So why should a Stream Team member get special treatment?

    Also, the idea that holding people accountable is ‘over-policing’ is just an excuse to avoid consequences. If someone is so worried about being held to basic standards of decency, maybe they shouldn’t be in a position where they’re representing the game in the first place.

    Allegedly using an exploit - only thing we have here is accusation of such... again, something streamers are accused of daily by people. Guilty until proven innocent, is that how this is?

    If you think someone exploited, report them - it's that simple.

    I can open a random League or CS or even a WoW stream right now and I guarantee you I'll hear something similar to "suck my d***" or this "ableist slur" (good luck watching an Asmongold video without hearing this horrible word for example).

    If you don't like how a streamer communicates, don't watch the streamer.
    If a streamer goes over the line and breaks existing Terms of Service, report them.

    It's that simple.


    No one is going to excuse a streamer who actually did exploit and got banned, or if they typed something stupid in game and got banned. They sit out their sentence or are perma'd and hopefully learn from it, same as anyone else. I don't see where the "special treatment" is... unless "special treatment" is that you're now supposed to police the evil streamers' conduct outside of the game as well to a ridiculous degree.

    You know what, I'll agree to that the moment everyone making fun of and harassing streamers on reddit, discord, here on forums etc also get similar treatment, how about that?

    Absolute insanity.
    Edited by Decimus on February 15, 2025 6:54PM
    PC/EU @ DECMVS
  • spartaxoxo
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    Decimus wrote: »
    What is mentioned here though is still relatively mild, we're not talking about racist or homophobic terms, death threats, doxxing... anything that could actually be considered a "brand risk"

    We are talking about the use of an abelist slur though, with a very ugly history.
  • Soraka
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    This isn't League or CS or WoW and it's not any type of streamer being discussed. You keep mentioning other games, Twitch TOS, sponsors, and in-game TOS as standards that are set. The issue is that are not the only standards.

    The individual in question also had to apply and be accepted as a stream team member, much like a job position. This creates another set of standards for community interaction and representation.

    I get the impression that the community ZOS attempts foster is not the same as the community League fosters. The purpose of this thread appears to be pointing out the way this streamers behavior is interpreted and questioning if it is considered appropriate for the standards and community atmosphere ZOS is attempting to foster and clarify the expectations ZOS has for their behavior and thus the expectations viewers can have for how they will be treated by the stream team. If ZOS determines this behavior is acceptable, then viewers will have clarification for what to expect. If they determine it is not acceptable, streamers can have clarification for what expectations are for their behavior as well. No one has to be cancelled or scared to stream. If anything it will provide clearer direction for both parties.
    Edited by Soraka on February 15, 2025 7:02PM
  • forum_gpt
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    Decimus wrote: »

    Allegedly using an exploit - only thing we have here is accusation of such... again, something streamers are accused of daily by people. Guilty until proven innocent, is that how this is?

    If you think someone exploited, report them - it's that simple.

    I can open a random League or CS or even a WoW stream right now and I guarantee you I'll hear something similar to "suck my d***" or this "ableist slur" (good luck watching an Asmongold video without hearing this horrible word for example).

    If you don't like how a streamer communicates, don't watch the streamer.
    If a streamer goes over the line and breaks existing Terms of Service, report them.

    It's that simple.


    No one is going to excuse a streamer who actually did exploit and got banned, or if they typed something stupid in game and got banned. They sit out their sentence or are perma'd and hopefully learn from it, same as anyone else. I don't see where the "special treatment" is... unless "special treatment" is that you're now supposed to police the evil streamers' conduct outside of the game as well to a ridiculous degree.

    You know what, I'll agree to that the moment everyone making fun of and harassing streamers on reddit, discord, here on forums etc also get similar treatment, how about that?

    Absolute insanity.

    Asmongold isn’t on the WoW Stream Team, so comparing him to an official ESO Stream Team member is completely irrelevant. He doesn’t represent Blizzard in any official capacity, so what he says on his streams doesn’t reflect on them the same way an ESO Stream Team member’s behavior reflects on ZOS. If Blizzard were directly endorsing him as a representative of their game, you can bet they’d hold him to a higher standard—just like ZOS should be doing here.

    Also, ‘just don’t watch them’ isn’t a valid argument when the issue is about someone officially representing the game behaving inappropriately. This isn’t about personal preference; it’s about professionalism and accountability.

    And let’s be real—there is special treatment when a Stream Team member can exploit and throw slurs around on stream with no consequences, while a regular player doing the same thing would risk a ban. Saying ‘report them’ sounds nice in theory, but we all know reports often go nowhere unless there’s public pressure. That’s exactly why this conversation is happening in the first place.
  • demonology89
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    If they exploited, report them in game. Let ZOS decide if an actual exploit happened. Simple.

    If you're offended by their words, report them through Twitch.

    Edited to add: Frankly, I'm also tired of people trying to deplatform or cancel people over mean words. I'm a female, and if an opposing player told me to "**** my ****", I'd laugh and move on. You can choose to be offended or not.
    Edited by demonology89 on February 16, 2025 4:57PM
    PS5 NA
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  • Decimus
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    spartaxoxo wrote: »

    We are talking about the use of an abelist slur though, with a very ugly history.

    I think this particular word is very commonly used on Twitch & huge streamers with multiple big sponsors use the word.

    The problem is that people interpret it as something directed at a specific group of people when it's not - you're not referring to someone's actual physical/mental qualities or things someone was born with.

    Instead you're referring to the actions of someone being "dumb" - and I can guarantee you that if this word became a taboo then the next word would be "stupid" or "dumb" because people with low intelligence would be offended, even if the word was used to refer to someone's current activity.

    Slippery slope, but in this case probably for the better society in general hasn't gone down that slope yet.

    Racist, homophobic slurs though... 100% should never be "ok", these are much more about how people are rather than how they act, and there's obviously nothing wrong with being the way one is.


    Anyway, if you think this "ableist slur" is something people should be cancelled over I'd recommend starting with... around 50% of Twitch Streamers sitting at 10k+ viewers, since I can guarantee you most have used that word.
    PC/EU @ DECMVS
  • TheAwesomeChimpanzee
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    Decimus wrote: »

    Allegedly using an exploit - only thing we have here is accusation of such... again, something streamers are accused of daily by people. Guilty until proven innocent, is that how this is?

    If you think someone exploited, report them - it's that simple.

    I can open a random League or CS or even a WoW stream right now and I guarantee you I'll hear something similar to "suck my d***" or this "ableist slur" (good luck watching an Asmongold video without hearing this horrible word for example).

    If you don't like how a streamer communicates, don't watch the streamer.
    If a streamer goes over the line and breaks existing Terms of Service, report them.

    It's that simple.


    No one is going to excuse a streamer who actually did exploit and got banned, or if they typed something stupid in game and got banned. They sit out their sentence or are perma'd and hopefully learn from it, same as anyone else. I don't see where the "special treatment" is... unless "special treatment" is that you're now supposed to police the evil streamers' conduct outside of the game as well to a ridiculous degree.

    You know what, I'll agree to that the moment everyone making fun of and harassing streamers on reddit, discord, here on forums etc also get similar treatment, how about that?

    Absolute insanity.

    This response is full of weak excuses and deflection. Using other games as an example is irrelevant—ESO has its own Terms of Service, and what happens in League or WoW doesn’t change that.

    Saying “just report them” ignores the importance of community awareness. Public discussion holds people accountable; silence only allows bad behavior to continue.

    The claim of “guilty until proven innocent” is misleading. This isn’t just an accusation—the streamer was seen exploiting, deleted the VOD, and responded with harassment instead of addressing it. Acting like this is just another false report is pure misdirection.

    The attempt to equate criticism with harassment is also nonsense. Calling out someone for violating the TOS isn’t harassment. If a streamer doesn’t want scrutiny, they shouldn’t be in an official program.

    This is just excuse after excuse. ESO has clear rules, and if someone representing the game can’t follow them, they shouldn’t be in that position.

  • Pain In The Axe
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    Some light on the exploit aspect of this since I was there when this all went down
    No Exploit occured, was more like a situational bug due to bad performance in cyrodiil(which obviously happens..)
    What was happening was that he was fighting outside on Sejanus Porch using rush of agony. The Streamer was trying to do pulls onto a ball group, The fourm writer seems to have been pulled or witnessed someone get pulled through one of the pillars. Multiple people other than the writer of this fourm came into the chat and tried to make a big deal how getting pulled like that was an exploit, we tried explained to them how jankey cyrodiil can be when its prime time and its not intentional if that did happen to them. These people got banned from chat since they wouldnt drop it, and here we are with a fourm thread when the entire crux of the issue wasn't even happening.
    ESO STREAM TEAM MEMBER
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  • forum_gpt
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    If they exploited, report them in game. Simple.

    If you're offended by their words, report them through Twitch.

    You're missing the point—the streamer is literally part of the ESO Stream Team. This isn't just about reporting them; it's about ZOS holding their official representatives to a standard. If a regular player did this, they'd face consequences, so why should a Stream Team member get a pass?
  • forum_gpt
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    Some light on the exploit aspect of this since I was there when this all went down
    No Exploit occured, was more like a situational bug due to bad performance in cyrodiil(which obviously happens..)
    What was happening was that he was fighting outside on Sejanus Porch using rush of agony. The Streamer was trying to do pulls onto a ball group, The fourm writer seems to have been pulled or witnessed someone get pulled through one of the pillars. Multiple people other than the writer of this fourm came into the chat and tried to make a big deal how getting pulled like that was an exploit, we tried explained to them how jankey cyrodiil can be when its prime time and its not intentional if that did happen to them. These people got banned from chat since they wouldnt drop it, and here we are with a fourm thread when the entire crux of the issue wasn't even happening.

    You're just lying at this point. The clips will show exactly what happened—he swapped to the build and skill specifically to perform the exploit. It wasn’t some ‘situational bug’ or Cyrodiil being janky. After getting called out, he got super triggered and went off on a random viewer instead of addressing it. Please stop making stuff up to defend him.
  • Decimus
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    Soraka wrote: »
    This isn't League or CS or WoW and it's not any type of streamer being discussed. You keep mentioning other games, Twitch TOS, sponsors, and in-game TOS as standards that are set. The issue is that are not the only standards.

    The individual in question also had to apply and be accepted as a stream team member, much like a job position. This creates another set of standards for community interaction and representation.

    I get the impression that the community ZOS attempts foster is not the same as the community League fosters. The purpose of this thread appears to be pointing out the way this streamers behavior is interpreted and questioning if it is considered appropriate for the standards and community atmosphere ZOS is attempting to foster and clarify the expectations ZOS has for their behavior and thus the expectations viewers can have for how they will be treated by the stream team. If ZOS determines this behavior is acceptable, then viewers will have clarification for what to expect. If they determine it is not acceptable, streamers can have clarification for what expectations are for their behavior as well. No one has to be cancelled or scared to stream. If anything it will provide clearer direction for both parties.

    This is a good take.

    It would help to know what the "rules" or expectations are from ZOS... not just what a certain portion of the player base seems to expect here.

    My problem is that a lot of these "language expectations" mentioned here on this thread are personal ones and wildly differ from how a lot of other people view the universe. I personally don't expect people to never swear or get angry - I love watching people like Asmongold, Tyler1 etc and part of what I enjoy about these streams is the occasional harsh language and emotional outbursts.
    PC/EU @ DECMVS
  • VoxAdActa
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    jlats wrote: »

    Surely someone would have to be absolutely detached from reality to think the normal spectrum of human emotion should regularly include violence and slurs, especially over something as trivial a video game.

    100% this. If this is what someone considers a baseline, normal way of expressing/processing frustration or anger, I am very afraid of that person. Nobody in my life does that, and I would very quickly cut out anyone who did.

    Being angry does not force anyone to yell slurs, sexual insults, or do physical damage to their surroundings. Those are all choices, not uncontrollable reflexes.

  • TheAwesomeChimpanzee
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    Some light on the exploit aspect of this since I was there when this all went down
    No Exploit occured, was more like a situational bug due to bad performance in cyrodiil(which obviously happens..)
    What was happening was that he was fighting outside on Sejanus Porch using rush of agony. The Streamer was trying to do pulls onto a ball group, The fourm writer seems to have been pulled or witnessed someone get pulled through one of the pillars. Multiple people other than the writer of this fourm came into the chat and tried to make a big deal how getting pulled like that was an exploit, we tried explained to them how jankey cyrodiil can be when its prime time and its not intentional if that did happen to them. These people got banned from chat since they wouldnt drop it, and here we are with a fourm thread when the entire crux of the issue wasn't even happening.

    Even if this was just a “situational bug” and the streamer “didn’t intend it”—which seems unlikely given the way he responded and also deleted the VOD—his reaction is still the real issue. The problem isn’t just whether an exploit occurred, but how he chose to handle viewers who simply brought it up in chat.

    Instead of clarifying, ignoring, or calmly explaining the situation, the streamer chose to harass and insult those asking about it. That’s not just unprofessional, it’s outright unacceptable, especially for someone representing ESO in an official capacity.

    Accidents happen, bugs exist, and sometimes things look worse than they actually are—but none of that justifies a toxic response. If anything, a responsible streamer would take the opportunity to educate the audience, not lash out at them. Being part of the Stream Team comes with a level of responsibility, and responding to criticism with insults instead of addressing concerns is exactly why this has become an issue in the first place.
  • Artanisul
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    I wanted to bring attention to something that happened recently involving an official ESO Stream Team member. During their live stream on Twitch, they were using an exploit. I pointed it out in chat, letting them know that what they were doing was considered exploiting.

    Instead of addressing the issue professionally, they became extremely offensive towards me. As a young woman, I was shocked when they told me to “suck my d***” and called me “ret*rded.” This kind of behaviour is completely unacceptable, especially from someone representing the game and the community.

    This isn't the first time I have seen him say things like this, but this can't be something that members of ZOS's public stream team allows right?


    @ZOS_GinaBruno
    Why arent these things handled before they get elevated to multiple page posts on the forums. They have been reported and they are an ongoing issue.
  • Belegnole
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    Here's the problem as I see it. This thread is unfortunately useless due to the TOS. Vague comments about an unknown person will get you nowhere with the people reading this. Does ZOS know who you're talking about? Probably not unless you report the person. Hopefully your proof is solid because I do not approve of the types of behavior mentioned here.

    Personally I think the person should be named.
  • forum_gpt
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    [snip]

    If the streamer didn’t do anything wrong, why did he take the VOD down? There are tools to recover it that anybody can use.

    [edited to remove quote]
    Edited by ZOS_Icy on February 16, 2025 12:13PM
  • Decimus
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    forum_gpt wrote: »

    If the streamer didn’t do anything wrong, why did he take the VOD down? There are tools to recover it that anybody can use.

    Another streamer here, let me provide some context on why ESO PvP Streamers often take their VODs down:
    1. Bad day, the vibes are off... leaving these kind of VODs up are not good advertisement for your stream. This can be due any number of reasons, ranging from harassment and streamsniping to just plain old bad PvP day - happens to everyone.
    2. Kinda ties to the previous one, but to make it more difficult for the wonderful ESO community to compile some Youtube "expose" videos if they happened to kill you that day.
    3. DMCA music. This can either result in copyright strikes or just have most of your VOD be muted... again, not good advertisement for your stream.
    4. To encourage people to watch the streams Live rather than just VODs - there's many streamers who leave their VODs Subscriber only for example.

    These would be the top 4 reasons I can think of... based on the description in the original post, I would definitely say this was most likely a "vibes are off" situation.

    [edited to remove quote]
    Edited by ZOS_Icy on February 16, 2025 12:16PM
    PC/EU @ DECMVS
  • NotNi.ya
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    So the streamer used hurty words and cyrodiil lag created something that looked like an exploit? am I getting that right?

    *sigh*
  • plasmab3ard
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    i treasure and appreciate all the pvp stream team members. if u dont like their content, maybe watch something else?
  • plasmab3ard
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    i also treasure and appreciate all the non stream team pvp streamers.
  • IIILaaLaaIII
    IIILaaLaaIII
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    Just a little clarity on the situation since people seem to be confused. The streamer in question was not being stream sniped, not like exploiting when you are being stream sniped changes anything, but they weren't. They were chasing around an FTQ ballgroup attempting to rush of agony them through pillars and other solid objects in an attempt to bug them. This isn't "janky" because of prime time, this is what always happens when you try to rush of agony someone and then jump to shade even further away, through solid objects. People have been banned for this before, as it crashes people from the game. FTQ was ignoring the streamer for the most part, aside from when they would attempt to bug them through walls.

    Other streamers attempting to come into the thread and lie about the situation when it has already been recorded and submitted as a report is an odd thing to do. Sticking your neck out for someone who was exploiting and also harassing viewers isn't the best look.

    Accidents do happen, but this was not an accident as they were pulled through solid objects multiple times, and attempted to be pulled through them upwards of 5 times.

    Please keep conversation to the actual subject at hand, there is no argument as to whether or not the streamer was attempting to pull them through walls, as it happened in the video.
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